PFD report

Charlotte Ann ROSCOE · Prevention of Future Deaths report

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Issued 20 Nov 2024•Manchester West

Report record

Published report and response evidence

This page connects the concerns raised in this report with statements found in recipients’ published responses. A link shows a clear evidence connection; it does not assign responsibility.

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Concerns
3

Raised in this report

Recipients
1

Named on the report

Responses found
2

Of 1 recipient

Stated actions
5

Described in responses

Recipients and published responses

Source document

Full report text

This is the full text from the original published report.

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Concerns and recipient responses

Select any concern, action or position to view the source wording.

Report evidence summary

Concerns raised3

  1. Failure to liaise with radiology when a preferred scan type requires discussion
    Part of recurring concern: Unreliable CT scan request and escalation processesPart of recurring concern: Unreliable coordination of radiology services between healthcare teams
  2. Failure to submit specific scan requests using the correct form and rationale
  3. Failure to establish whether VQ or CTPA is the appropriate scan modality for suspected pulmonary embolism
    Part of recurring concern: Unreliable recognition and management of pulmonary embolism
Responses linked to these concerns

Each statement is shown once, even when linked to more than one concern.

Actions described in response An action is something a recipient says it has done, is doing, or plans to do in response to a concern raised.3

  1. Action

    Complete and approve an addendum addressing further investigations and the lack of observations before discharge.

    Stated by Bolton NHS Foundation TrustStated completedThe respondent said that this action was complete when they made their response on 26 November 2024.
  2. Action

    Share learning about considering CTPA instead of VQ scans for suspected pulmonary embolism with Radiology through governance processes.

    Stated by Bolton NHS Foundation TrustStated completedThe respondent said that this action was complete when they made their response on 26 November 2024.
  3. Action

    Complete and approve a focused After-Action Review of the decision to discharge despite raised troponin and d-dimer results.

    Stated by Bolton NHS Foundation TrustStated completedThe respondent said that this action was complete when they made their response on 26 November 2024.

Respondent positions A position is what a recipient says about a concern when it does not describe a specific action.2

  1. Position

    Replacing V/Q scans with CTPA scans for all suspected pulmonary embolism patients was considered inappropriate because it departed from national guidance.

    Stated by Bolton NHS Foundation TrustExisting arrangements considered sufficientThe respondent said that existing arrangements were sufficient, so no further action was needed.

Source evidence

How this individual concern was interpreted

PFD Monitor created a concise, searchable interpretation from the report wording shown below. Response links show a clear evidence connection; they do not assign responsibility.

PFD Monitor interpretation

Failure to liaise with radiology when a preferred scan type requires discussion

Wider context from the report

“2. Evidence was received from a doctor who referred the deceased for a scan, that she had thought she had requested a CTPA to be undertaken, but the form that was used was a request for an “acute pulmonary embolus investigation” which meant that the request would be vetted and an appropriate mode of scan arranged following consideration by a radiologist. It was stated by the doctor that it would not be normal to speak to radiology regarding a request for a scan. 3. In evidence from a radiologist it was stated that a medical clinician would be expected to speak to a radiologist if there was any preference for a type of scan to be undertaken so this could be discussed. It appeared to me that the use of the correct form, need to be specific, provide rationale for a specific type of scan request, and liaising with radiology as appropriate was not appreciated in this case. As above, given that there was no radiographer involved in the After Action Report or action raised, it is unclear if this matter has been considered, or any actions taken to prevent future confusion. ”

Is this part of a recurring concern?

Yes — Unreliable CT scan request and escalation processes; Unreliable coordination of radiology services between healthcare teams.

Open source report

Source evidence

How this individual concern was interpreted

PFD Monitor created a concise, searchable interpretation from the report wording shown below. Response links show a clear evidence connection; they do not assign responsibility.

PFD Monitor interpretation

Failure to submit specific scan requests using the correct form and rationale

Wider context from the report

“2. Evidence was received from a doctor who referred the deceased for a scan, that she had thought she had requested a CTPA to be undertaken, but the form that was used was a request for an “acute pulmonary embolus investigation” which meant that the request would be vetted and an appropriate mode of scan arranged following consideration by a radiologist. It was stated by the doctor that it would not be normal to speak to radiology regarding a request for a scan. 3. In evidence from a radiologist it was stated that a medical clinician would be expected to speak to a radiologist if there was any preference for a type of scan to be undertaken so this could be discussed. It appeared to me that the use of the correct form, need to be specific, provide rationale for a specific type of scan request, and liaising with radiology as appropriate was not appreciated in this case. As above, given that there was no radiographer involved in the After Action Report or action raised, it is unclear if this matter has been considered, or any actions taken to prevent future confusion. ”

Is this part of a recurring concern?

No recurring-concern membership is currently published.

Open source report

Source evidence

How this individual concern was interpreted

PFD Monitor created a concise, searchable interpretation from the report wording shown below. Response links show a clear evidence connection; they do not assign responsibility.

PFD Monitor interpretation

Failure to establish whether VQ or CTPA is the appropriate scan modality for suspected pulmonary embolism

Wider context from the report

“1. During the course of evidence Royal College of Radiographer guidance was referred to, specifically that a CTPA scan or VQ scan where equally appropriate when considering diagnosis of a Pulmonary Embolism. A first draft of an After Action Report which was concluded without Radiographer attendance at the after action review meeting was provided at the first part heard inquest hearing on 1 August 2024. This made reference in the actions section of the report to the need to consider whether VQ scans should be replaced by CTPA's for all patients suspected of having a Pulmonary Embolism. This action was not included in an Amended After Action report provided at the resumed inquest. It is unclear whether this matter has been considered. ”

Is this part of a recurring concern?

Yes — Unreliable recognition and management of pulmonary embolism.

Open source report

Source evidence

How this respondent action was interpreted

PFD Monitor created a concise, searchable interpretation from the published response wording shown below.

PFD Monitor interpretation

Complete and approve an addendum addressing further investigations and the lack of observations before discharge.

Verbatim wording from the response

“Consequently, the Acute Adult Care Division sought advice from the Director of Quality Governance as to whether to amend the existing AAR or to completely revise the document. The advice was that the original AAR required an addendum to show the findings from the further investigations and to address the lack of observations before discharge, rather than completing a full new AAR. It was further felt that the additional Radiology evidence and attendance of the Consultant Radiologist and former Governance Lead of the Radiology Department at the inquest would provide clarity and assurance around the appropriate scan being performed at the time based on Charlotte’s presenting symptoms.”

Source location

Response from NHS Bolton
Page 3 · response
Published 26 November 2024

Open published response

Source evidence

How this respondent action was interpreted

PFD Monitor created a concise, searchable interpretation from the published response wording shown below.

PFD Monitor interpretation

Share learning about considering CTPA instead of VQ scans for suspected pulmonary embolism with Radiology through governance processes.

Verbatim wording from the response

“The AAR was approved through the Divisional Governance Board, which is the standard governance process. The potential area of learning regarding whether a CT Pulmonary Angiogram (CTPA) scan should be considered in place of a VQ scan for all patients suspected as having a PE, was shared with radiology via the Diagnostic and Support Services Division governance processes for their consideration. The AAR was then disclosed to HM Coroner as per the usual disclosure processes.”

Source location

Response from NHS Bolton
Page 3 · response
Published 26 November 2024

Open published response

Source evidence

How this respondent action was interpreted

PFD Monitor created a concise, searchable interpretation from the published response wording shown below.

PFD Monitor interpretation

Complete and approve a focused After-Action Review of the decision to discharge despite raised troponin and d-dimer results.

Verbatim wording from the response

“An area of concern discussed whilst investigating the complaint was in relation to the decision to discharge Charlotte from the ED without further investigation into her raised troponin levels or d-dimer results and therefore an alternative diagnosis / treatment was not explored. As a result, the Acute Adult Care Division decided to undertake a focused After-Action Review (AAR), chaired by the Divisional Medical Director, specifically to explore this decision making and to consider whether this was reasonable based on clinical information available at the time.”

Source location

Response from NHS Bolton
Page 2 · response
Published 26 November 2024

Open published response

Source evidence

How this respondent position was interpreted

PFD Monitor created a concise, searchable interpretation from the published response wording shown below.

PFD Monitor interpretation

Replacing V/Q scans with CTPA scans for all suspected pulmonary embolism patients was considered inappropriate because it departed from national guidance.

Verbatim wording from the response

“The addendum was completed by the original AAR author and approved through the Divisional Governance Board. The action regarding “the need to consider whether VQ scans should be replaced by CTPA’s for all patients suspected of having a Pulmonary Embolism” was removed from the report. This was because following consideration, the Radiology team did not feel the proposed learning / action was appropriate on the basis it departed from National guidance. On reflection, the Trust acknowledge that it would have been clearer to have kept the original action documented, and updated the outcome of it, rather than it being removed completely.”

Source location

Response from NHS Bolton
Page 3 · response
Published 26 November 2024

Open published response

Source evidence

How this respondent position was interpreted

PFD Monitor created a concise, searchable interpretation from the published response wording shown below.

PFD Monitor interpretation

The established PE referral pathway and radiologist-led modality selection were considered sufficient; clinician-radiologist discussion is required only when departing from protocol or guidance.

Verbatim wording from the response

“The request card/form used in the ED is for a referral for a scan to exclude PE. The radiologists are the experts who determine the modality based on the Ionising Radiation (Medical Exposure) Regulations (IR(ME)R); the technical nature of the imaging and the clinical question posed. The form used clearly states that the scan is to exclude a PE and is not a specific form used to request a specific scan or modality. This form has been used in the trust for several years.”

Source location

Response from NHS Bolton
Page 3 · response
Published 26 November 2024

Open published response

Other statements in published responses

These actions and other statements could not be clearly connected to one concern in this report.

Recipient-stated actions An action is something a recipient says it has done, is doing, or plans to do in response to a concern raised.2

  1. 1

    Publish joint guidance on diagnosing thoracic aortic dissection in emergency departments.

    Stated by Royal College of RadiologistsStated completedThe respondent said that this action was complete when they made their response on 26 November 2024.
  2. 2

    Undertake a minor review of the joint guidance on diagnosing thoracic aortic dissection in emergency departments.

    Stated by Royal College of RadiologistsStated in progressThe respondent said that this action was in progress when they made their response on 26 November 2024.

Source evidence

How this respondent action was interpreted

PFD Monitor created a concise, searchable interpretation from the published response wording shown below.

PFD Monitor interpretation

Publish joint guidance on diagnosing thoracic aortic dissection in emergency departments.

Verbatim wording from the response

“Considering the nature of this report, we thought it’s pertinent to inform you of a joint RCR/ Royal College of Emergency Medicine document, titled Diagnosis of thoracic aortic dissection in the emergency department, which was published January 2024 and is subsequently undergoing a minor review. This guideline seeks to provide a consensus opinion with regard to which patients should be considered for CT scanning (the diagnostic modality of choice) whilst accepting that this is still an area of considerable controversy and concern.”

Source location

Response from The Royal College of Radiologists
Page 1 · response
Published 26 November 2024

Open published response

Source evidence

How this respondent action was interpreted

PFD Monitor created a concise, searchable interpretation from the published response wording shown below.

PFD Monitor interpretation

Undertake a minor review of the joint guidance on diagnosing thoracic aortic dissection in emergency departments.

Verbatim wording from the response

“Considering the nature of this report, we thought it’s pertinent to inform you of a joint RCR/ Royal College of Emergency Medicine document, titled Diagnosis of thoracic aortic dissection in the emergency department, which was published January 2024 and is subsequently undergoing a minor review. This guideline seeks to provide a consensus opinion with regard to which patients should be considered for CT scanning (the diagnostic modality of choice) whilst accepting that this is still an area of considerable controversy and concern.”

Source location

Response from The Royal College of Radiologists
Page 1 · response
Published 26 November 2024

Open published response
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Information checked against the published report and official responses · Data reviewed 7 Sep 2026 · About data quality and limitations

Official responses located
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Data last updated 7 September 2026