PFD report

Tyrone Lock · Prevention of Future Deaths report

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Issued 13 Oct 2016•Shropshire, Telford and Wrekin

Report record

Published report and response evidence

This page connects the concerns raised in this report with statements found in recipients’ published responses. A link shows a clear evidence connection; it does not assign responsibility.

View original report
Concerns
4

Raised in this report

Recipients
2

Named on the report

Responses found
2

Of 2 recipients

Stated actions
12

Described in responses

Source document

Full report text

This is the full text from the original published report.

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Concerns and recipient responses

Select any concern, action or position to view the source wording.

Report evidence summary

Concerns raised4

  1. Failure to classify people presenting indicators of vulnerability as vulnerable persons rather than absconding suspects
    Part of recurring concern: Failure to recognise vulnerability in safeguarding decisions
  2. Inconsistent understanding of risk of harm among police duty sergeants
    Part of recurring concern: Unreliable guidance and communication for safety risk assessments
  3. Failure to make a further NPAS helicopter request when a person who has absconded may be at risk of harm
Responses linked to these concerns

Each statement is shown once, even when linked to more than one concern.

Actions described in response An action is something a recipient says it has done, is doing, or plans to do in response to a concern raised.10

  1. Action

    Report the matter to the NPAS Local Strategic Board for consideration.

    Stated by National Police Air ServiceStated plannedThe respondent said that this action was planned when they made their response on 26 February 2017.
  2. Action

    Support West Mercia Police’s critical incident debrief on the event.

    Stated by National Police Air ServiceStated in progressThe respondent said that this action was in progress when they made their response on 26 February 2017.
  3. Action

    Maintain an organisation-wide programme developing officers and staff to identify and manage vulnerability and protect people from harm.

    Stated by West Mercia PoliceStated in progressThe respondent said that this action was in progress when they made their response on 26 February 2017.

Respondent positions A position is what a recipient says about a concern when it does not describe a specific action.2

  1. Position

    Existing vulnerability training and improvements with NPAS are considered sufficient; the force has done all it can to prevent recurrence.

    Stated by West Mercia PoliceExisting arrangements considered sufficientThe respondent said that existing arrangements were sufficient, so no further action was needed.

Source evidence

How this individual concern was interpreted

PFD Monitor created a concise, searchable interpretation from the report wording shown below. Response links show a clear evidence connection; they do not assign responsibility.

PFD Monitor interpretation

Failure to classify people presenting indicators of vulnerability as vulnerable persons rather than absconding suspects

Wider context from the report

“(1) The jury concluded that Tyrone should have been assessed differently from the first male and should have been classified as a vulnerable person and not as a suspect that was absconding. (2) The jury believed that a second request for a helicopter should have been issued and that it would have been deployed and that in this case there would have been a chance to find Tyrone in a survivable state. (3) Collectively there was information available to the police from the OIS logs, what was said to them by the night manager and from their own observations that Tyrone’s departure could be described as “hallucinating, foaming/frothing at the mouth, spaced out on drugs, sweating, that he had ran out of the hotel wearing boxer shorts and socks only. It was very cold, 4 degrees, it was windy and he ran out into open ground with water courses with somebody out to get him and on the police log according to the night manager an ambulance probably would be a good idea.” It was on this evidence that the jury concluded that Tyrone should have been classified as a vulnerable person. (4) On that information witnesses from the National Police Air Service (NPAS) confirmed that they would have classified Tyrone as a vulnerable person and would have made every effort to deploy a helicopter to the scene. NPAS further indicated that because one request in the same incident had met with a refusal that did not mean a second request would also be refused. Each request would be dealt with on its own merits. Here a second call would have been treated as a top priority job. NPAS would not be concerned with why someone was running away from the police, their concern would be, having run away, that was he at risk of harm. (5) Contrary to the NPAS evidence the police officers concerned believed that, regardless of Tyrone’s status, a second call to NPAS would have met with the same result and there would be no point in making such a request. Further two duty sergeants involved on the Saturday and Monday mornings had different views as to what risk of harm meant. One thought it meant risk of suicide only, the other that it would extend to non-fatal or accidental harm. (6) As NPAS serves all police forces in England and Wales they are included in this report so that: a. They may liaise with West Mercia Police as to any lack of understanding as to what one may expect of the other. b. To review whether any other police force may also have a similar lack of understanding. ”

Is this part of a recurring concern?

Yes — Failure to recognise vulnerability in safeguarding decisions.

Open source report

Source evidence

How this individual concern was interpreted

PFD Monitor created a concise, searchable interpretation from the report wording shown below. Response links show a clear evidence connection; they do not assign responsibility.

PFD Monitor interpretation

Inconsistent understanding of risk of harm among police duty sergeants

Wider context from the report

“(1) The jury concluded that Tyrone should have been assessed differently from the first male and should have been classified as a vulnerable person and not as a suspect that was absconding. (2) The jury believed that a second request for a helicopter should have been issued and that it would have been deployed and that in this case there would have been a chance to find Tyrone in a survivable state. (3) Collectively there was information available to the police from the OIS logs, what was said to them by the night manager and from their own observations that Tyrone’s departure could be described as “hallucinating, foaming/frothing at the mouth, spaced out on drugs, sweating, that he had ran out of the hotel wearing boxer shorts and socks only. It was very cold, 4 degrees, it was windy and he ran out into open ground with water courses with somebody out to get him and on the police log according to the night manager an ambulance probably would be a good idea.” It was on this evidence that the jury concluded that Tyrone should have been classified as a vulnerable person. (4) On that information witnesses from the National Police Air Service (NPAS) confirmed that they would have classified Tyrone as a vulnerable person and would have made every effort to deploy a helicopter to the scene. NPAS further indicated that because one request in the same incident had met with a refusal that did not mean a second request would also be refused. Each request would be dealt with on its own merits. Here a second call would have been treated as a top priority job. NPAS would not be concerned with why someone was running away from the police, their concern would be, having run away, that was he at risk of harm. (5) Contrary to the NPAS evidence the police officers concerned believed that, regardless of Tyrone’s status, a second call to NPAS would have met with the same result and there would be no point in making such a request. Further two duty sergeants involved on the Saturday and Monday mornings had different views as to what risk of harm meant. One thought it meant risk of suicide only, the other that it would extend to non-fatal or accidental harm. (6) As NPAS serves all police forces in England and Wales they are included in this report so that: a. They may liaise with West Mercia Police as to any lack of understanding as to what one may expect of the other. b. To review whether any other police force may also have a similar lack of understanding. ”

Is this part of a recurring concern?

Yes — Unreliable guidance and communication for safety risk assessments.

Open source report

Source evidence

How this individual concern was interpreted

PFD Monitor created a concise, searchable interpretation from the report wording shown below. Response links show a clear evidence connection; they do not assign responsibility.

PFD Monitor interpretation

Failure to make a further NPAS helicopter request when a person who has absconded may be at risk of harm

Wider context from the report

“(1) The jury concluded that Tyrone should have been assessed differently from the first male and should have been classified as a vulnerable person and not as a suspect that was absconding. (2) The jury believed that a second request for a helicopter should have been issued and that it would have been deployed and that in this case there would have been a chance to find Tyrone in a survivable state. (3) Collectively there was information available to the police from the OIS logs, what was said to them by the night manager and from their own observations that Tyrone’s departure could be described as “hallucinating, foaming/frothing at the mouth, spaced out on drugs, sweating, that he had ran out of the hotel wearing boxer shorts and socks only. It was very cold, 4 degrees, it was windy and he ran out into open ground with water courses with somebody out to get him and on the police log according to the night manager an ambulance probably would be a good idea.” It was on this evidence that the jury concluded that Tyrone should have been classified as a vulnerable person. (4) On that information witnesses from the National Police Air Service (NPAS) confirmed that they would have classified Tyrone as a vulnerable person and would have made every effort to deploy a helicopter to the scene. NPAS further indicated that because one request in the same incident had met with a refusal that did not mean a second request would also be refused. Each request would be dealt with on its own merits. Here a second call would have been treated as a top priority job. NPAS would not be concerned with why someone was running away from the police, their concern would be, having run away, that was he at risk of harm. (5) Contrary to the NPAS evidence the police officers concerned believed that, regardless of Tyrone’s status, a second call to NPAS would have met with the same result and there would be no point in making such a request. Further two duty sergeants involved on the Saturday and Monday mornings had different views as to what risk of harm meant. One thought it meant risk of suicide only, the other that it would extend to non-fatal or accidental harm. (6) As NPAS serves all police forces in England and Wales they are included in this report so that: a. They may liaise with West Mercia Police as to any lack of understanding as to what one may expect of the other. b. To review whether any other police force may also have a similar lack of understanding. ”

Is this part of a recurring concern?

No recurring-concern membership is currently published.

Open source report

Source evidence

How this individual concern was interpreted

PFD Monitor created a concise, searchable interpretation from the report wording shown below. Response links show a clear evidence connection; they do not assign responsibility.

PFD Monitor interpretation

Lack of shared understanding between police forces and NPAS about what each may expect of the other

Wider context from the report

“(1) The jury concluded that Tyrone should have been assessed differently from the first male and should have been classified as a vulnerable person and not as a suspect that was absconding. (2) The jury believed that a second request for a helicopter should have been issued and that it would have been deployed and that in this case there would have been a chance to find Tyrone in a survivable state. (3) Collectively there was information available to the police from the OIS logs, what was said to them by the night manager and from their own observations that Tyrone’s departure could be described as “hallucinating, foaming/frothing at the mouth, spaced out on drugs, sweating, that he had ran out of the hotel wearing boxer shorts and socks only. It was very cold, 4 degrees, it was windy and he ran out into open ground with water courses with somebody out to get him and on the police log according to the night manager an ambulance probably would be a good idea.” It was on this evidence that the jury concluded that Tyrone should have been classified as a vulnerable person. (4) On that information witnesses from the National Police Air Service (NPAS) confirmed that they would have classified Tyrone as a vulnerable person and would have made every effort to deploy a helicopter to the scene. NPAS further indicated that because one request in the same incident had met with a refusal that did not mean a second request would also be refused. Each request would be dealt with on its own merits. Here a second call would have been treated as a top priority job. NPAS would not be concerned with why someone was running away from the police, their concern would be, having run away, that was he at risk of harm. (5) Contrary to the NPAS evidence the police officers concerned believed that, regardless of Tyrone’s status, a second call to NPAS would have met with the same result and there would be no point in making such a request. Further two duty sergeants involved on the Saturday and Monday mornings had different views as to what risk of harm meant. One thought it meant risk of suicide only, the other that it would extend to non-fatal or accidental harm. (6) As NPAS serves all police forces in England and Wales they are included in this report so that: a. They may liaise with West Mercia Police as to any lack of understanding as to what one may expect of the other. b. To review whether any other police force may also have a similar lack of understanding. ”

Is this part of a recurring concern?

No recurring-concern membership is currently published.

Open source report

Source evidence

How this respondent action was interpreted

PFD Monitor created a concise, searchable interpretation from the published response wording shown below.

PFD Monitor interpretation

Report the matter to the NPAS Local Strategic Board for consideration.

Verbatim wording from the response

“This matter will also be reported upon to the NPAS Local Strategic Board for further consideration. This Board is attended by the Chief Constable and Police and Crime Commissioner for West Yorkshire Police. They will consider what, if any further action is required to share the potential lessons learned in this case.”

Source location

2016-0355-Response-by-National-Police-Air-Service
Page 1 · response
Published 26 February 2017

Open published response

Source evidence

How this respondent action was interpreted

PFD Monitor created a concise, searchable interpretation from the published response wording shown below.

PFD Monitor interpretation

Support West Mercia Police’s critical incident debrief on the event.

Verbatim wording from the response

“████████ the NPAS Assistant Operations Director for this Region has already contacted West Mercia Police to support them in a Critical Incident debrief for this tragic event. ████████ will offer his opinion, supported by my Senior Leadership Team of any improvements in awareness or training that may further benefit the force.”

Source location

2016-0355-Response-by-National-Police-Air-Service
Page 1 · response
Published 26 February 2017

Open published response

Source evidence

How this respondent action was interpreted

PFD Monitor created a concise, searchable interpretation from the published response wording shown below.

PFD Monitor interpretation

Maintain an organisation-wide programme developing officers and staff to identify and manage vulnerability and protect people from harm.

Verbatim wording from the response

“I can confirm that in terms of supporting officers and staff West Mercia Police has already embarked on an extensive programme of work to raise awareness and understanding of vulnerability. We are keen that our people are professionally curious and recognise where those who cannot help themselves may require our help, support and intervention.”

Source location

2016-0355-Response-by-West-Mercia-Police
Page 1 · response
Published 26 February 2017

Open published response

Source evidence

How this respondent action was interpreted

PFD Monitor created a concise, searchable interpretation from the published response wording shown below.

PFD Monitor interpretation

Finalize a vulnerability strategy incorporating nationally recognized effective practice.

Verbatim wording from the response

“I can confirm that in terms of supporting officers and staff West Mercia Police has already embarked on an extensive programme of work to raise awareness and understanding of vulnerability. We are keen that our people are professionally curious and recognise where those who cannot help themselves may require our help, support and intervention.”

Source location

2016-0355-Response-by-West-Mercia-Police
Page 1 · response
Published 26 February 2017

Open published response

Source evidence

How this respondent action was interpreted

PFD Monitor created a concise, searchable interpretation from the published response wording shown below.

PFD Monitor interpretation

Provide vulnerability-related training, online learning and knowledge checks across public-protection disciplines.

Verbatim wording from the response

“To increase our professionalism further, officers and staff have been provided with an ongoing programme of development built around protecting people from harm. Officers and staff with specialist knowledge have provided training across the 13 strands of public protection, including high harm areas such as mental health and missing persons. These sessions are also supported by an extensive programme of on-line learning and knowledge checks provided by the College of Policing.”

Source location

2016-0355-Response-by-West-Mercia-Police
Page 2 · response
Published 26 February 2017

Open published response

Source evidence

How this respondent action was interpreted

PFD Monitor created a concise, searchable interpretation from the published response wording shown below.

PFD Monitor interpretation

Introduce the THRIVE model across the force to support information gathering, risk assessment and public protection decisions.

Verbatim wording from the response

“We have complemented the NDM by introducing the THRIVE model, (Threat, Harm, Risk, Investigation, Vulnerability, Engagement) across the Force. NDM and THRIVE both provide a framework for officers and staff to seek out as much information that they can and make sound rational decisions to protect the public.”

Source location

2016-0355-Response-by-West-Mercia-Police
Page 2 · response
Published 26 February 2017

Open published response

Source evidence

How this respondent action was interpreted

PFD Monitor created a concise, searchable interpretation from the published response wording shown below.

PFD Monitor interpretation

Require fuller explanations when NPAS attendance is declined so officers can reassess whether a further request is necessary.

Verbatim wording from the response

“Further, in consultation with NPAS, we have ensured that where attendance is declined, a fuller explanation setting out the reasons for non-attendance is provided. This additional information will assist officers on the ground to review the information they have, to re-assess whether another request may be necessary. This was an important aspect of this particular case and I am satisfied that this change in procedure will help to ensure that further secondary requests for air support are always considered in the future.”

Source location

2016-0355-Response-by-West-Mercia-Police
Page 2 · response
Published 26 February 2017

Open published response

Source evidence

How this respondent action was interpreted

PFD Monitor created a concise, searchable interpretation from the published response wording shown below.

PFD Monitor interpretation

Embed the National Decision Model across West Mercia for structured assessment and decision-making.

Verbatim wording from the response

“The use of the National Decision Making Model (NDM) is embedded across West Mercia. The NDM has six key elements. Each provides frontline officers and staff with an area for focus and consideration and can be applied to a range of circumstances.”

Source location

2016-0355-Response-by-West-Mercia-Police
Page 2 · response
Published 26 February 2017

Open published response

Source evidence

How this respondent action was interpreted

PFD Monitor created a concise, searchable interpretation from the published response wording shown below.

PFD Monitor interpretation

Roll out the piloted “see beyond the obvious” vulnerability programme across West Mercia in 2017.

Verbatim wording from the response

“We have piloted a programme within the Telford area which encourages officers and staff to see beyond the obvious and think wider. This will be rolled out across West Mercia in 2017.”

Source location

2016-0355-Response-by-West-Mercia-Police
Page 2 · response
Published 26 February 2017

Open published response

Source evidence

How this respondent action was interpreted

PFD Monitor created a concise, searchable interpretation from the published response wording shown below.

PFD Monitor interpretation

Consult with NPAS and disseminate clear guidance on aircraft call-out procedures, capability and the possibility of making a second request.

Verbatim wording from the response

“Throughout the investigation into Tyrone’s death, there has been extensive consultation with colleagues in NPAS in order that we better understand the NPAS call out procedure and ensure that this is clearly articulated to operational officers and staff.”

Source location

2016-0355-Response-by-West-Mercia-Police
Page 2 · response
Published 26 February 2017

Open published response

Source evidence

How this respondent position was interpreted

PFD Monitor created a concise, searchable interpretation from the published response wording shown below.

PFD Monitor interpretation

Existing vulnerability training and improvements with NPAS are considered sufficient; the force has done all it can to prevent recurrence.

Verbatim wording from the response

“I am satisfied that with the extensive programme of vulnerability training already underway, coupled with the ongoing improvements already put in place with NPAS colleagues, the force has done all it can to prevent such a circumstance arising again.”

Source location

2016-0355-Response-by-West-Mercia-Police
Page 4 · response
Published 26 February 2017

Open published response

Source evidence

How this respondent position was interpreted

PFD Monitor created a concise, searchable interpretation from the published response wording shown below.

PFD Monitor interpretation

NPAS is separately responsible for reviewing whether other police forces had a similar lack of understanding.

Verbatim wording from the response

“b) I understand that NPAS are actioning this point separately and have responded to you directly.”

Source location

2016-0355-Response-by-West-Mercia-Police
Page 4 · response
Published 26 February 2017

Open published response

Other statements in published responses

These actions and other statements could not be clearly connected to one concern in this report.

Recipient-stated actions An action is something a recipient says it has done, is doing, or plans to do in response to a concern raised.2

  1. 1

    Discuss the matter with the Independent Assurance Group and seek assurance that regional processes and procedures are being tested.

    Stated by National Police Air ServiceStated plannedThe respondent said that this action was planned when they made their response on 26 February 2017.
  2. 2

    Provide an opinion on improvements to awareness or training, supported by the Senior Leadership Team.

    Stated by National Police Air ServiceStated plannedThe respondent said that this action was planned when they made their response on 26 February 2017.

Source evidence

How this respondent action was interpreted

PFD Monitor created a concise, searchable interpretation from the published response wording shown below.

PFD Monitor interpretation

Discuss the matter with the Independent Assurance Group and seek assurance that regional processes and procedures are being tested.

Verbatim wording from the response

“On Friday 14 October I am attending the NPAS Independent Assurance Group. In brief this is part of our governance structure and represents six Assistant Chief Constables who represent the Regions of England Wales and is also attended by Chief Constable Simon Byrne the National Police Chief Aviation lead. I will discuss this matter with them and seek their assurance that they are testing the processes and procedures within their Region.”

Source location

2016-0355-Response-by-National-Police-Air-Service
Page 1 · response
Published 26 February 2017

Open published response

Source evidence

How this respondent action was interpreted

PFD Monitor created a concise, searchable interpretation from the published response wording shown below.

PFD Monitor interpretation

Provide an opinion on improvements to awareness or training, supported by the Senior Leadership Team.

Verbatim wording from the response

“████████ the NPAS Assistant Operations Director for this Region has already contacted West Mercia Police to support them in a Critical Incident debrief for this tragic event. ████████ will offer his opinion, supported by my Senior Leadership Team of any improvements in awareness or training that may further benefit the force.”

Source location

2016-0355-Response-by-National-Police-Air-Service
Page 1 · response
Published 26 February 2017

Open published response
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Information checked against the published report and official responses · Data reviewed 7 Sep 2026 · About data quality and limitations

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Data last updated 7 September 2026