PFD report

Rodney Gates · Prevention of Future Deaths report

Pin Get email alerts Request correction

Issued 8 Mar 2021•Mid Kent and Medway

Report record

Published report and response evidence

This page connects the concerns raised in this report with statements found in recipients’ published responses. A link shows a clear evidence connection; it does not assign responsibility.

View original report
Concerns
5

Raised in this report

Recipients
1

Named on the report

Responses found
1

Of 1 recipient

Stated actions
15

Described in responses

Recipients and published responses

Source document

Full report text

This is the full text from the original published report.

Open published report

Concerns and recipient responses

Select any concern, action or position to view the source wording.

Report evidence summary

Concerns raised5

  1. Reliance on agency nurses
    Part of recurring concern: Unsafe reliance on agency staff for clinical staffing
  2. Insufficient nursing staff numbers in A&E and on the ward
    Part of recurring concern: Insufficient qualified healthcare staffing capacity
  3. Lack of equipment available to nursing staff on the ward
Responses linked to these concerns

Each statement is shown once, even when linked to more than one concern.

Actions described in response An action is something a recipient says it has done, is doing, or plans to do in response to a concern raised.12

  1. Action

    Provide a professional trauma coordinator to deliver advanced clinical-skills training for staff caring for trauma orthopaedic patients.

    Stated by Medway NHS Foundation TrustStated completedThe respondent said that this action was complete when they made their response on 12 March 2021.
  2. Action

    Develop a stable, experienced ward nursing team through recruitment and training to reduce agency-staff reliance.

    Stated by Medway NHS Foundation TrustStated completedThe respondent said that this action was complete when they made their response on 12 March 2021.
  3. Action

    Train Band 6 nurses in Advanced Life Support.

    Stated by Medway NHS Foundation TrustStated completedThe respondent said that this action was complete when they made their response on 12 March 2021.

Source evidence

How this individual concern was interpreted

PFD Monitor created a concise, searchable interpretation from the report wording shown below. Response links show a clear evidence connection; they do not assign responsibility.

PFD Monitor interpretation

Reliance on agency nurses

Wider context from the report

“(3) the reliance on agency nurses ”

Is this part of a recurring concern?

Yes — Unsafe reliance on agency staff for clinical staffing.

Open source report

Source evidence

How this individual concern was interpreted

PFD Monitor created a concise, searchable interpretation from the report wording shown below. Response links show a clear evidence connection; they do not assign responsibility.

PFD Monitor interpretation

Insufficient nursing staff numbers in A&E and on the ward

Wider context from the report

“(2) the overall low number of nursing staff both within the A&E department and on the ward ”

Is this part of a recurring concern?

Yes — Insufficient qualified healthcare staffing capacity.

Open source report

Source evidence

How this individual concern was interpreted

PFD Monitor created a concise, searchable interpretation from the report wording shown below. Response links show a clear evidence connection; they do not assign responsibility.

PFD Monitor interpretation

Lack of equipment available to nursing staff on the ward

Wider context from the report

“(5) the lack of equipment available to nursing staff on the ward ”

Is this part of a recurring concern?

No recurring-concern membership is currently published.

Open source report

Source evidence

How this individual concern was interpreted

PFD Monitor created a concise, searchable interpretation from the report wording shown below. Response links show a clear evidence connection; they do not assign responsibility.

PFD Monitor interpretation

Failure to undertake required patient observations

Wider context from the report

“(1) the failure to undertake at all the required observations of a patient pursuant to clinical direction and / or the NEWS protocol which was directly attributable to the conditions of the nursing staff on the ward, those being - ”

Is this part of a recurring concern?

Yes — Unreliable clinical Early Warning Score systems for deterioration.

Open source report

Source evidence

How this individual concern was interpreted

PFD Monitor created a concise, searchable interpretation from the report wording shown below. Response links show a clear evidence connection; they do not assign responsibility.

PFD Monitor interpretation

Lack of nursing staff experience and breadth of skills

Wider context from the report

“(4) the lack of experience and narrow spectrum of skill set of the nursing staff ”

Is this part of a recurring concern?

No recurring-concern membership is currently published.

Open source report

Source evidence

How this respondent action was interpreted

PFD Monitor created a concise, searchable interpretation from the published response wording shown below.

PFD Monitor interpretation

Provide a professional trauma coordinator to deliver advanced clinical-skills training for staff caring for trauma orthopaedic patients.

Verbatim wording from the response

“• The ward is supported by a professional trauma co-ordinator who delivers advanced clinical skills training to Registered Nurses and medical staff involved in the care of trauma orthopaedic patients informally at the bedside and in regular trauma day training forums.”

Source location

2021-0070-Response-from-Medway-Maritime-Hospital-Redacted
Page 2 · response
Published 12 March 2021

Open published response

Source evidence

How this respondent action was interpreted

PFD Monitor created a concise, searchable interpretation from the published response wording shown below.

PFD Monitor interpretation

Develop a stable, experienced ward nursing team through recruitment and training to reduce agency-staff reliance.

Verbatim wording from the response

“• There is an experienced Ward Manager in post since 2018, who has developed a stable and experienced team with considerable consistent success in recruitment and training reducing agency usage in this area”

Source location

2021-0070-Response-from-Medway-Maritime-Hospital-Redacted
Page 2 · response
Published 12 March 2021

Open published response

Source evidence

How this respondent action was interpreted

PFD Monitor created a concise, searchable interpretation from the published response wording shown below.

PFD Monitor interpretation

Train Band 6 nurses in Advanced Life Support.

Verbatim wording from the response

“• The Trust Band 6 nurses are also trained in Advanced Life Support”

Source location

2021-0070-Response-from-Medway-Maritime-Hospital-Redacted
Page 1 · response
Published 12 March 2021

Open published response

Source evidence

How this respondent action was interpreted

PFD Monitor created a concise, searchable interpretation from the published response wording shown below.

PFD Monitor interpretation

Establish an after-hours equipment store providing continuously available resources for ward nursing staff when equipment fails or cannot be located.

Verbatim wording from the response

“• The Trust has invested in an equipment store after-hours, so that if equipment fails or cannot be located there are now resources continually available to ward nursing staff both during the day and after hours”

Source location

2021-0070-Response-from-Medway-Maritime-Hospital-Redacted
Page 3 · response
Published 12 March 2021

Open published response

Source evidence

How this respondent action was interpreted

PFD Monitor created a concise, searchable interpretation from the published response wording shown below.

PFD Monitor interpretation

Require all Band 6 nurses to complete advanced deteriorating-patient management training through the ALERT course.

Verbatim wording from the response

“• All Band 6 nurses complete the ALERT course which is an advanced deteriorating patient management training program”

Source location

2021-0070-Response-from-Medway-Maritime-Hospital-Redacted
Page 1 · response
Published 12 March 2021

Open published response

Source evidence

How this respondent action was interpreted

PFD Monitor created a concise, searchable interpretation from the published response wording shown below.

PFD Monitor interpretation

Deliver and monitor deteriorating-patient training based on NEWS principles for all acute-ward registered nurses.

Verbatim wording from the response

“• MHLS [Medway Hospital Life Support] (deteriorating patient training) is now delivered and monitored for all acute ward registered nurses based on NEWS principles”

Source location

2021-0070-Response-from-Medway-Maritime-Hospital-Redacted
Page 1 · response
Published 12 March 2021

Open published response

Source evidence

How this respondent action was interpreted

PFD Monitor created a concise, searchable interpretation from the published response wording shown below.

PFD Monitor interpretation

Use best-practice workforce tools annually to assess and maintain safe nursing staffing levels in Accident and Emergency.

Verbatim wording from the response

“• The Accident and Emergency department has used best practice workforce tools on an annual basis to ensure safe nursing staffing levels are met since 2017.”

Source location

2021-0070-Response-from-Medway-Maritime-Hospital-Redacted
Page 2 · response
Published 12 March 2021

Open published response

Source evidence

How this respondent action was interpreted

PFD Monitor created a concise, searchable interpretation from the published response wording shown below.

PFD Monitor interpretation

Establish a 24-hour acute response team of expert nurses for escalation and management of clinical deterioration.

Verbatim wording from the response

“• The Trust now has a well-established acute response team (ART) of expert nursing staff who are available 24hrs a day 7 days a week for escalation of any concerns and management of clinical deterioration in patients”

Source location

2021-0070-Response-from-Medway-Maritime-Hospital-Redacted
Page 1 · response
Published 12 March 2021

Open published response

Source evidence

How this respondent action was interpreted

PFD Monitor created a concise, searchable interpretation from the published response wording shown below.

PFD Monitor interpretation

Establish a Pembroke Ward nursing establishment including five experienced and trained Band 6 registered nurses.

Verbatim wording from the response

“• The reviewed establishment for nursing staff in Pembroke ward which now includes 5 x band 6 Registered Nurses, all with experience and training in orthopaedic nursing has significantly improved the specialised care delivery to patients and supervision of junior nursing staff.”

Source location

2021-0070-Response-from-Medway-Maritime-Hospital-Redacted
Page 2 · response
Published 12 March 2021

Open published response

Source evidence

How this respondent action was interpreted

PFD Monitor created a concise, searchable interpretation from the published response wording shown below.

PFD Monitor interpretation

Conduct regular complex simulation training incorporating trauma scenarios.

Verbatim wording from the response

“• The Department conducts regular complex simulation training including trauma scenarios. Monthly trauma meetings are conducted to review complex case management and the sharing of lessons learned with the broader clinical team including our system partners SECAmb.”

Source location

2021-0070-Response-from-Medway-Maritime-Hospital-Redacted
Page 3 · response
Published 12 March 2021

Open published response

Source evidence

How this respondent action was interpreted

PFD Monitor created a concise, searchable interpretation from the published response wording shown below.

PFD Monitor interpretation

Implement electronic inpatient observations with NEWS2-based red-flag escalation through the networked Extremad system.

Verbatim wording from the response

“• Since the index events in April 2018, every inpatient ward area at the Trust has moved to electronic observation recording and an effective red flagging system based on NEWS2 via our networked Extremad system”

Source location

2021-0070-Response-from-Medway-Maritime-Hospital-Redacted
Page 1 · response
Published 12 March 2021

Open published response

Source evidence

How this respondent action was interpreted

PFD Monitor created a concise, searchable interpretation from the published response wording shown below.

PFD Monitor interpretation

Complete a safe nursing-staffing review and resource increased nursing establishments in line with national guidelines.

Verbatim wording from the response

“• In 2019, the Chief Nursing Officer commissioned a safe nursing staffing review which identified and resourced increases in the establishment of nursing staff line in accord with national guidelines”

Source location

2021-0070-Response-from-Medway-Maritime-Hospital-Redacted
Page 2 · response
Published 12 March 2021

Open published response

Other statements in published responses

These actions and other statements could not be clearly connected to one concern in this report.

Recipient-stated actions An action is something a recipient says it has done, is doing, or plans to do in response to a concern raised.3

  1. 1

    Improve shift-to-shift nursing handover through bedside discussion of every patient using a best-practice template.

    Stated by Medway NHS Foundation TrustStated completedThe respondent said that this action was complete when they made their response on 12 March 2021.
  2. 2

    Recruit Accident and Emergency resuscitation practitioners to identify and escalate trauma-designated care.

    Stated by Medway NHS Foundation TrustStated completedThe respondent said that this action was complete when they made their response on 12 March 2021.
  3. 3

    Conduct monthly trauma meetings to review complex cases and share learning with the broader clinical team and system partners.

    Stated by Medway NHS Foundation TrustStated completedThe respondent said that this action was complete when they made their response on 12 March 2021.

Source evidence

How this respondent action was interpreted

PFD Monitor created a concise, searchable interpretation from the published response wording shown below.

PFD Monitor interpretation

Improve shift-to-shift nursing handover through bedside discussion of every patient using a best-practice template.

Verbatim wording from the response

“• Shift to shift nursing handover has been improved to include bedside discussion involving every patient using a new best practice template to improve the quality and effectiveness of this process.”

Source location

2021-0070-Response-from-Medway-Maritime-Hospital-Redacted
Page 2 · response
Published 12 March 2021

Open published response

Source evidence

How this respondent action was interpreted

PFD Monitor created a concise, searchable interpretation from the published response wording shown below.

PFD Monitor interpretation

Recruit Accident and Emergency resuscitation practitioners to identify and escalate trauma-designated care.

Verbatim wording from the response

“• The A&E Department has recruited resuscitation practitioners working to identify and escalate trauma designated care.”

Source location

2021-0070-Response-from-Medway-Maritime-Hospital-Redacted
Page 3 · response
Published 12 March 2021

Open published response

Source evidence

How this respondent action was interpreted

PFD Monitor created a concise, searchable interpretation from the published response wording shown below.

PFD Monitor interpretation

Conduct monthly trauma meetings to review complex cases and share learning with the broader clinical team and system partners.

Verbatim wording from the response

“• The Department conducts regular complex simulation training including trauma scenarios. Monthly trauma meetings are conducted to review complex case management and the sharing of lessons learned with the broader clinical team including our system partners SECAmb.”

Source location

2021-0070-Response-from-Medway-Maritime-Hospital-Redacted
Page 3 · response
Published 12 March 2021

Open published response
Back to top

Information checked against the published report and official responses · Data reviewed 7 Sep 2026 · About data quality and limitations

Official responses located
1/1

Data last updated 7 September 2026