PFD report

WYNTER SOPHIA ANDREWS · Prevention of Future Deaths report

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Issued 9 Oct 2020•Nottinghamshire

Report record

Published report and response evidence

This page connects the concerns raised in this report with statements found in recipients’ published responses. A link shows a clear evidence connection; it does not assign responsibility.

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Concerns
5

Raised in this report

Recipients
2

Named on the report

Responses found
1

Of 2 recipients

Stated actions
28

Described in responses

Source document

Full report text

This is the full text from the original published report.

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Concerns and recipient responses

Select any concern, action or position to view the source wording.

Report evidence summary

Concerns raised5

  1. Failure to provide sufficient midwifery care capacity for multiple families
    Part of recurring concern: Unsafe staffing and cover arrangements for midwifery care
  2. Failure to base critical care-allocation decisions on individualised patient risk
  3. Failure to listen and respond to staff safety concerns
    Part of recurring concern: Failure to acknowledge and act on employee safety concerns
Responses linked to these concerns

Each statement is shown once, even when linked to more than one concern.

Actions described in response An action is something a recipient says it has done, is doing, or plans to do in response to a concern raised.20

  1. Action

    Classify unexpected early-term neonatal deaths and intrapartum term stillbirths as Serious Incidents, subject to stated exclusions.

    Stated by Nottingham University Hospitals NHS TrustStated completedThe respondent said that this action was complete when they made their response on 1 December 2020.
  2. Action

    Pilot an obstetric handover checklist incorporating staff-break information to support safe-staffing assessment.

    Stated by Nottingham University Hospitals NHS TrustStated in progressThe respondent said that this action was in progress when they made their response on 1 December 2020.
  3. Action

    Operate twice-daily senior leadership Safe Today visits and safety briefings assessing staffing, acuity, care and escalation needs across both maternity sites.

    Stated by Nottingham University Hospitals NHS TrustStatus unclearThe respondent did not make the status of this action clear when they made their response on 1 December 2020.

Respondent positions A position is what a recipient says about a concern when it does not describe a specific action.1

  1. Position

    Serious Incident investigation excludes babies on identified life-limiting-condition pathways unless a deviation requires further investigation.

    Stated by Nottingham University Hospitals NHS TrustNo action considered necessaryThe respondent said that no further action was needed.

Source evidence

How this individual concern was interpreted

PFD Monitor created a concise, searchable interpretation from the report wording shown below. Response links show a clear evidence connection; they do not assign responsibility.

PFD Monitor interpretation

Failure to provide sufficient midwifery care capacity for multiple families

Wider context from the report

“(a) Failure to listen to and respond to staff safety concerns I have made findings that the Maternity Services were operated in an unsafe manner on 14 – 15 September 2019. Staff told me this was not the first time, nor the last time, that they have been asked to care for multiple families simultaneously, meaning that those families cannot receive the time, focus and dedication they require. Staff further told me that they have repeatedly raised their concerns about patient safety, but their concerns have been met with silence. I saw evidence that staff were repeatedly raising their concerns through the Datix system, but they told me they would receive no feedback in reply nor would anything change. ”

Is this part of a recurring concern?

Yes — Unsafe staffing and cover arrangements for midwifery care.

Open source report

Source evidence

How this individual concern was interpreted

PFD Monitor created a concise, searchable interpretation from the report wording shown below. Response links show a clear evidence connection; they do not assign responsibility.

PFD Monitor interpretation

Failure to base critical care-allocation decisions on individualised patient risk

Wider context from the report

“(c) Failure to reach decisions based on individualised patient risk It was custom and practice that critical decisions, such as which patient to transfer to the labour suite when demand outstripped supply, were made in isolation without reading the patient notes, speaking with the midwife caring for the patient, without seeing the patient, without seeking medical input and, crucially, without assessing individualised patient risk at the point the patient was unable to receive the care on the labour ward that they required. ”

Is this part of a recurring concern?

No recurring-concern membership is currently published.

Open source report

Source evidence

How this individual concern was interpreted

PFD Monitor created a concise, searchable interpretation from the report wording shown below. Response links show a clear evidence connection; they do not assign responsibility.

PFD Monitor interpretation

Failure to listen and respond to staff safety concerns

Wider context from the report

“(a) Failure to listen to and respond to staff safety concerns I have made findings that the Maternity Services were operated in an unsafe manner on 14 – 15 September 2019. Staff told me this was not the first time, nor the last time, that they have been asked to care for multiple families simultaneously, meaning that those families cannot receive the time, focus and dedication they require. Staff further told me that they have repeatedly raised their concerns about patient safety, but their concerns have been met with silence. I saw evidence that staff were repeatedly raising their concerns through the Datix system, but they told me they would receive no feedback in reply nor would anything change. ”

Is this part of a recurring concern?

Yes — Failure to acknowledge and act on employee safety concerns.

Open source report

Source evidence

How this individual concern was interpreted

PFD Monitor created a concise, searchable interpretation from the report wording shown below. Response links show a clear evidence connection; they do not assign responsibility.

PFD Monitor interpretation

Failure to promote and facilitate professional challenge

Wider context from the report

“(b) Failure to promote and facilitate professional challenge Midwives spoke of their inability to professionally challenge plans made by medical staff, even in circumstances where they felt the plan might harm mother or baby. The culture failed to promote professional challenge and multi-disciplinary care of women. Decisions were often made in isolation, without understanding the full background and patient wishes. ”

Is this part of a recurring concern?

Yes — Failure to enable professional challenge of clinical decisions.

Open source report

Source evidence

How this individual concern was interpreted

PFD Monitor created a concise, searchable interpretation from the report wording shown below. Response links show a clear evidence connection; they do not assign responsibility.

PFD Monitor interpretation

Lack of robust initial critical analysis of deaths

Wider context from the report

“1. Lack of robust initial critical analysis of deaths Prior to 1 October 2019, when the Notification of Deaths Regulations 2019 came into force, the Trust were mandated by local agreement to refer every child death (even expected deaths) to HM Coroner. However, the implementation of the Regulations, removed the discretion of coroners to set local referral criteria. Wynter’s death occurred just two weeks prior to the implementation of the Regulations, and was therefore referred to HM Coroner as ‘standard procedure’. The referral itself expressed that Wynter’s death was ‘Expected’ and as a result, there had been no review performed by the Rapid Response Clinician for Unexpected Paediatric Deaths. The checklist on the reverse of the referral to HM Coroner indicated that the only trigger for referral was the “Deceased’s Age”. The boxes for neglect, unnatural death, allegations of negligence, and death associated with a clinical incident were all left unticked. The detail within the body of the report made no reference to any of the failings that have become apparent throughout the inquest, and indeed, would have been apparent upon robust scrutiny of the CTG trace and medical records available at the time. The referral explained that the reporting doctor was happy to propose a cause of death, and happy to complete the Medical Certificate of Cause of Death. The effect of this, would have meant Wynter’s death being registered as a natural death and without investigation by the Coroner. As is usual practice, before the Coroner reaches a decision, the Coroner’s officer makes contact with the family to see if they have any concerns. Understandably, this is a shocking and upsetting time for the family, but they had the clarity of thought at that stage to express some concerns about the events leading up to labour, which were sufficient for the Coroner to direct an independent post mortem examination. The full picture then unfolded through the coronial investigation and the separate Health Sector Investigation Branch inquiry. I am concerned that the lack of robust initial critical analysis of deaths has the potential to lead to missed opportunities to learn lessons that are vital to improving patient safety. Mrs ████████ agreed that one of the recommendations to come out of this inquest is a review of the current 72-hour table top review of care. This risk goes beyond obstetric deaths and has the ability to prevent learning from deaths within other Divisions of the Trust. For that reason, I am informing the Trust’s Chief Executive of my concerns through a PFD report. ”

Is this part of a recurring concern?

Yes — Failure to learn from deaths through systematic review.

Open source report

Source evidence

How this respondent action was interpreted

PFD Monitor created a concise, searchable interpretation from the published response wording shown below.

PFD Monitor interpretation

Classify unexpected early-term neonatal deaths and intrapartum term stillbirths as Serious Incidents, subject to stated exclusions.

Verbatim wording from the response

“The national Serious Incident Framework (2015) does not provide an explicit list of triggers/categories that would indicate a case should be declared and investigated as a Serious Incident (SI). In response to the national focus on reducing stillbirths and following the delay to declaring the WA case a Serious Incident, the Trust has decided to declare unexpected early [term] neonatal deaths [HSIB define this as days 0-6] and intrapartum term stillbirths as Serious Incidents. This process will exclude babies on an identified care pathway with life-limiting conditions including congenital abnormalities, except where there has been a deviation from the pathway that requires further investigation.”

Source location

2020-0202-Response-from-Nottingham-University-Hospitals-NHS-Trust_Redacted.pdf
Page 3 · response
Published 1 December 2020

Open published response

Source evidence

How this respondent action was interpreted

PFD Monitor created a concise, searchable interpretation from the published response wording shown below.

PFD Monitor interpretation

Pilot an obstetric handover checklist incorporating staff-break information to support safe-staffing assessment.

Verbatim wording from the response

“• A medical obstetric handover checklist is being piloted and will include a question for the outgoing medical team regarding whether they have been able to take breaks. This will be used, along with the midwifery acuity, to assess the safe staffing of the unit for the preceding 12 hour period.”

Source location

2020-0202-Response-from-Nottingham-University-Hospitals-NHS-Trust_Redacted.pdf
Page 4 · response
Published 1 December 2020

Open published response

Source evidence

How this respondent action was interpreted

PFD Monitor created a concise, searchable interpretation from the published response wording shown below.

PFD Monitor interpretation

Operate twice-daily senior leadership Safe Today visits and safety briefings assessing staffing, acuity, care and escalation needs across both maternity sites.

Verbatim wording from the response

“Safe Today Process:”

Source location

2020-0202-Response-from-Nottingham-University-Hospitals-NHS-Trust_Redacted.pdf
Page 4 · response
Published 1 December 2020

Open published response

Source evidence

How this respondent action was interpreted

PFD Monitor created a concise, searchable interpretation from the published response wording shown below.

PFD Monitor interpretation

Contact bereaved families through the Medical Examiner Service and update bereavement booklets with relevant contact details.

Verbatim wording from the response

“Having considered the matters of concern in the Preventing Future Deaths report it is now determined that the processes in support of early review/scrutiny by the Medical Examiners can be further strengthened through a number of planned improvements, outlined below. Unless otherwise stated all actions will be complete by 1st February 2021:”

Source location

2020-0202-Response-from-Nottingham-University-Hospitals-NHS-Trust_Redacted.pdf
Page 2 · response
Published 1 December 2020

Open published response

Source evidence

How this respondent action was interpreted

PFD Monitor created a concise, searchable interpretation from the published response wording shown below.

PFD Monitor interpretation

Recruit additional midwives and continue recruitment, using agency staff and overtime temporarily to address the identified staffing shortfall.

Verbatim wording from the response

“• In December 2019, a Birthrate Plus (BR+) staffing review on maternity services was undertaken. The NUH report by the national body undertaking this work was published in June 2020. This highlighted that, when considering the acuity of care required in the maternity services, there was a shortfall in the midwifery staffing establishment of 73 Whole Time Equivalent (WTE). We have been recruiting to resolve this issue and fifteen newly qualified midwives commenced in September, 23.84 WTE new starters were recruited in late October (26 individuals) and will start in January 2021. A further recruitment campaign is underway. Agency staff and overtime have been offered to bridge the gap in the interim. Staffing levels and acuity are being monitored daily, and activity diverted or reduced, or staff redeployed, as necessary to maintain safe staffing levels.”

Source location

2020-0202-Response-from-Nottingham-University-Hospitals-NHS-Trust_Redacted.pdf
Page 4 · response
Published 1 December 2020

Open published response

Source evidence

How this respondent action was interpreted

PFD Monitor created a concise, searchable interpretation from the published response wording shown below.

PFD Monitor interpretation

Pilot live Perinatal Mortality Review Tool information to inform maternity case review discussions before all inputs are available.

Verbatim wording from the response

“In addition, in support of the Multidisciplinary Team (MDT) Case Review Meeting in maternity, the Perinatal Mortality Review Tool (PMRT) will be used to inform the case review discussions. The PMRT is a national standardised tool designed to support high quality, systematic, multiprofessional reviews of stillbirths and neonatal deaths that take into account the views of the parents. The output of the reviews is the production of a report for parents that includes a plain English explanation of why their baby died and whether the care was appropriate. Full completion of the PMRT requires input from the parents, placental histology and post-mortem reports which can take several months to be returned. The use of a live version including all available information to date, to inform the case review meeting, is being piloted.”

Source location

2020-0202-Response-from-Nottingham-University-Hospitals-NHS-Trust_Redacted.pdf
Page 3 · response
Published 1 December 2020

Open published response

Source evidence

How this respondent action was interpreted

PFD Monitor created a concise, searchable interpretation from the published response wording shown below.

PFD Monitor interpretation

Review and strengthen maternity multidisciplinary case review meetings by promoting inclusivity, midwives’ voices and parents’ views.

Verbatim wording from the response

“• The Multidisciplinary Team (MDT) Case Review Meeting in maternity (held every Monday) will be reviewed and strengthened by promoting inclusivity, the voice of the clinical midwives and the views of the parents. The review will form part of the Trust’s recently convened (November 2020) Maternity Transformation Governance Group.”

Source location

2020-0202-Response-from-Nottingham-University-Hospitals-NHS-Trust_Redacted.pdf
Page 3 · response
Published 1 December 2020

Open published response

Source evidence

How this respondent action was interpreted

PFD Monitor created a concise, searchable interpretation from the published response wording shown below.

PFD Monitor interpretation

Update the Maternity Communication guideline to incorporate CTG, SBAR, escalation and professional-challenge concepts.

Verbatim wording from the response

“• The NUH Maternity Communication guideline will be updated to include the above concepts, with a draft to be reviewed in January 2021.”

Source location

2020-0202-Response-from-Nottingham-University-Hospitals-NHS-Trust_Redacted.pdf
Page 5 · response
Published 1 December 2020

Open published response

Source evidence

How this respondent action was interpreted

PFD Monitor created a concise, searchable interpretation from the published response wording shown below.

PFD Monitor interpretation

Revise the Child Death Review and Medical Examiner referral form to identify all professionals involved in antenatal and postnatal care.

Verbatim wording from the response

“Having considered the matters of concern in the Preventing Future Deaths report it is now determined that the processes in support of early review/scrutiny by the Medical Examiners can be further strengthened through a number of planned improvements, outlined below. Unless otherwise stated all actions will be complete by 1st February 2021:”

Source location

2020-0202-Response-from-Nottingham-University-Hospitals-NHS-Trust_Redacted.pdf
Page 2 · response
Published 1 December 2020

Open published response

Source evidence

How this respondent action was interpreted

PFD Monitor created a concise, searchable interpretation from the published response wording shown below.

PFD Monitor interpretation

Implement the obstetric shift handover checklist with multidisciplinary attendance and structured review of women across maternity areas.

Verbatim wording from the response

“A checklist has been developed for the obstetric shift handover in conjunction with the patient safety and acute rescue team fellow at NUH. This includes attendance of the band 7 midwife and the anaesthetist as well as the obstetric team. The discussion involves an SBAR (structured) handover of all women on the main labour suite, Sanctuary (Alongside Midwifery-Led Unit) and an overview of triage and the inpatient wards. The handover checklist was launched on 16th November.”

Source location

2020-0202-Response-from-Nottingham-University-Hospitals-NHS-Trust_Redacted.pdf
Page 6 · response
Published 1 December 2020

Open published response

Source evidence

How this respondent action was interpreted

PFD Monitor created a concise, searchable interpretation from the published response wording shown below.

PFD Monitor interpretation

Purchase Perinatal Institute intrapartum notes containing prompts for maternal preferences and procedure-risk documentation.

Verbatim wording from the response

“• NUH is purchasing the Perinatal Institute intrapartum notes. The notes include specific sections on maternal preferences and documentation of the risks and benefits of any proposed procedure or”

Source location

2020-0202-Response-from-Nottingham-University-Hospitals-NHS-Trust_Redacted.pdf
Page 5 · response
Published 1 December 2020

Open published response

Source evidence

How this respondent action was interpreted

PFD Monitor created a concise, searchable interpretation from the published response wording shown below.

PFD Monitor interpretation

Establish early multidisciplinary review meetings within five working days of child deaths to gather clinical information and parents’ views.

Verbatim wording from the response

“Having considered the matters of concern in the Preventing Future Deaths report it is now determined that the processes in support of early review/scrutiny by the Medical Examiners can be further strengthened through a number of planned improvements, outlined below. Unless otherwise stated all actions will be complete by 1st February 2021:”

Source location

2020-0202-Response-from-Nottingham-University-Hospitals-NHS-Trust_Redacted.pdf
Page 2 · response
Published 1 December 2020

Open published response

Source evidence

How this respondent action was interpreted

PFD Monitor created a concise, searchable interpretation from the published response wording shown below.

PFD Monitor interpretation

Pilot CTG interpretation training covering SBAR handover, escalation and professional challenge, with competency assessment and planned online rollout.

Verbatim wording from the response

“• We have developed a training session for staff based around CTG interpretation, which includes the use of SBAR handover, and tools for escalation and professional challenge. This training package is currently being piloted with the intention of launching online training by mid December 2020. An associated competency assessment will test the application of these concepts.”

Source location

2020-0202-Response-from-Nottingham-University-Hospitals-NHS-Trust_Redacted.pdf
Page 5 · response
Published 1 December 2020

Open published response

Source evidence

How this respondent action was interpreted

PFD Monitor created a concise, searchable interpretation from the published response wording shown below.

PFD Monitor interpretation

Review maternity Datix incidents weekly for themes and actions, and provide learning feedback to staff.

Verbatim wording from the response

“• A weekly review of incidents reported on Datix is being undertaken by the maternity governance team. This includes a review of themes and actions. Feedback of learning to staff commenced on 1st November 2020.”

Source location

2020-0202-Response-from-Nottingham-University-Hospitals-NHS-Trust_Redacted.pdf
Page 4 · response
Published 1 December 2020

Open published response

Source evidence

How this respondent action was interpreted

PFD Monitor created a concise, searchable interpretation from the published response wording shown below.

PFD Monitor interpretation

Build and use a digital application consolidating data sources to identify potential high-risk cases for Serious Incident investigation.

Verbatim wording from the response

“To further support the identification of cases (maternity or otherwise) which may meet the criteria for a Serious Incident Investigation, a digital application has been built that pulls data from multiple sources to help identify possible high risk cases. This would include, for example, where there may be a concurrent incident, complaint and claim. The application consolidates internal data in relation to patient deaths, formal complaints, family concerns, patient safety incidents, coroner’s inquests, clinical negligence claims and maternity early notifications.”

Source location

2020-0202-Response-from-Nottingham-University-Hospitals-NHS-Trust_Redacted.pdf
Page 3 · response
Published 1 December 2020

Open published response

Source evidence

How this respondent action was interpreted

PFD Monitor created a concise, searchable interpretation from the published response wording shown below.

PFD Monitor interpretation

Hold communication events enabling staff to meet leadership and raise professional challenges.

Verbatim wording from the response

“• In December we have commenced a series of communication events allowing staff to meet directly with the leadership team, in which staff have been encouraged to raise professional challenge.”

Source location

2020-0202-Response-from-Nottingham-University-Hospitals-NHS-Trust_Redacted.pdf
Page 5 · response
Published 1 December 2020

Open published response

Source evidence

How this respondent action was interpreted

PFD Monitor created a concise, searchable interpretation from the published response wording shown below.

PFD Monitor interpretation

Deliver training and awareness seminars for maternity and paediatric staff on Medical Examiner information requirements.

Verbatim wording from the response

“Having considered the matters of concern in the Preventing Future Deaths report it is now determined that the processes in support of early review/scrutiny by the Medical Examiners can be further strengthened through a number of planned improvements, outlined below. Unless otherwise stated all actions will be complete by 1st February 2021:”

Source location

2020-0202-Response-from-Nottingham-University-Hospitals-NHS-Trust_Redacted.pdf
Page 2 · response
Published 1 December 2020

Open published response

Source evidence

How this respondent action was interpreted

PFD Monitor created a concise, searchable interpretation from the published response wording shown below.

PFD Monitor interpretation

Embed CTG, SBAR, escalation and professional-challenge concepts into multiprofessional emergency training and in-situ skills drills.

Verbatim wording from the response

“• We will embed these concepts into staff multi-professional emergency training and in situ skills drills.”

Source location

2020-0202-Response-from-Nottingham-University-Hospitals-NHS-Trust_Redacted.pdf
Page 5 · response
Published 1 December 2020

Open published response

Source evidence

How this respondent action was interpreted

PFD Monitor created a concise, searchable interpretation from the published response wording shown below.

PFD Monitor interpretation

Implement and educate staff on the updated intrapartum risk assessment document for every latent or established labour presentation.

Verbatim wording from the response

“The intrapartum risk assessment document has been updated and has been launched with accompanying staff education. The document is to be completed each time a woman presents in the latent phase or established labour. To evidence this, the maternity record keeping audit tool that is in development includes a question to assess compliance with this requirement.”

Source location

2020-0202-Response-from-Nottingham-University-Hospitals-NHS-Trust_Redacted.pdf
Page 6 · response
Published 1 December 2020

Open published response

Source evidence

How this respondent action was interpreted

PFD Monitor created a concise, searchable interpretation from the published response wording shown below.

PFD Monitor interpretation

Update incident escalation reports with broader contextual review prompts, care-quality ratings and Serious Incident definitions.

Verbatim wording from the response

“Revisions to the Trust incident escalation report (formerly referred to as the 72 hour report)”

Source location

2020-0202-Response-from-Nottingham-University-Hospitals-NHS-Trust_Redacted.pdf
Page 3 · response
Published 1 December 2020

Open published response

Source evidence

How this respondent position was interpreted

PFD Monitor created a concise, searchable interpretation from the published response wording shown below.

PFD Monitor interpretation

Serious Incident investigation excludes babies on identified life-limiting-condition pathways unless a deviation requires further investigation.

Verbatim wording from the response

“The national Serious Incident Framework (2015) does not provide an explicit list of triggers/categories that would indicate a case should be declared and investigated as a Serious Incident (SI). In response to the national focus on reducing stillbirths and following the delay to declaring the WA case a Serious Incident, the Trust has decided to declare unexpected early [term] neonatal deaths [HSIB define this as days 0-6] and intrapartum term stillbirths as Serious Incidents. This process will exclude babies on an identified care pathway with life-limiting conditions including congenital abnormalities, except where there has been a deviation from the pathway that requires further investigation.”

Source location

2020-0202-Response-from-Nottingham-University-Hospitals-NHS-Trust_Redacted.pdf
Page 3 · response
Published 1 December 2020

Open published response

Other statements in published responses

These actions and other statements could not be clearly connected to one concern in this report.

Recipient-stated actions An action is something a recipient says it has done, is doing, or plans to do in response to a concern raised.8

  1. 1

    Increase maternity visibility of the Freedom to Speak Up Guardian through posters and staff listening events.

    Stated by Nottingham University Hospitals NHS TrustStated completedThe respondent said that this action was complete when they made their response on 1 December 2020.
  2. 2

    Procure a new maternity information system to reduce switching and duplication between paper and digital records.

    Stated by Nottingham University Hospitals NHS TrustStated plannedThe respondent said that this action was planned when they made their response on 1 December 2020.
  3. 3

    Restrict strong opiate administration during latent labour to cases with obstetric review and prescription, with compliance auditing.

    Stated by Nottingham University Hospitals NHS TrustStated completedThe respondent said that this action was complete when they made their response on 1 December 2020.
  4. 4

    Transfer community midwives from System 1 to Maternity Medway to increase digital visibility of antenatal records.

    Stated by Nottingham University Hospitals NHS TrustStated in progressThe respondent said that this action was in progress when they made their response on 1 December 2020.
  5. 5

    Use a multidisciplinary maternity transformation team with human-factors experts to incorporate human-factors science into the maternity improvement plan.

    Stated by Nottingham University Hospitals NHS TrustStated in progressThe respondent said that this action was in progress when they made their response on 1 December 2020.
  6. 6

    Conduct an observational audit of digital-record access and provide feedback.

    Stated by Nottingham University Hospitals NHS TrustStated plannedThe respondent said that this action was planned when they made their response on 1 December 2020.
  7. 7

    Review IT hardware availability to support mobile access to records during ward rounds.

    Stated by Nottingham University Hospitals NHS TrustStated plannedThe respondent said that this action was planned when they made their response on 1 December 2020.
  8. 8

    Create a project plan to implement Safety Huddles in the labour wards.

    Stated by Nottingham University Hospitals NHS TrustStated in progressThe respondent said that this action was in progress when they made their response on 1 December 2020.

Source evidence

How this respondent action was interpreted

PFD Monitor created a concise, searchable interpretation from the published response wording shown below.

PFD Monitor interpretation

Increase maternity visibility of the Freedom to Speak Up Guardian through posters and staff listening events.

Verbatim wording from the response

“• The visibility of the work of the Freedom to Speak Up Guardian has been increased within maternity including posters in clinical and non-patient facing areas. A number of “maternity we are listening” events have been held during November and December where staff can book one to one meetings with the guardian.”

Source location

2020-0202-Response-from-Nottingham-University-Hospitals-NHS-Trust_Redacted.pdf
Page 4 · response
Published 1 December 2020

Open published response

Source evidence

How this respondent action was interpreted

PFD Monitor created a concise, searchable interpretation from the published response wording shown below.

PFD Monitor interpretation

Procure a new maternity information system to reduce switching and duplication between paper and digital records.

Verbatim wording from the response

“• Procurement of a new maternity system to reduce switching and duplication between paper and digital records.”

Source location

2020-0202-Response-from-Nottingham-University-Hospitals-NHS-Trust_Redacted.pdf
Page 5 · response
Published 1 December 2020

Open published response

Source evidence

How this respondent action was interpreted

PFD Monitor created a concise, searchable interpretation from the published response wording shown below.

PFD Monitor interpretation

Restrict strong opiate administration during latent labour to cases with obstetric review and prescription, with compliance auditing.

Verbatim wording from the response

“Guidance has been changed to prevent staff providing strong opiate medication in the latent phase of labour without a face-to-face review of the woman by an obstetrician. Midwives are unable to administer strong opiates during the latent phase of labour without a medical prescription. Compliance with this has been audited and this will be repeated in January 2021.”

Source location

2020-0202-Response-from-Nottingham-University-Hospitals-NHS-Trust_Redacted.pdf
Page 6 · response
Published 1 December 2020

Open published response

Source evidence

How this respondent action was interpreted

PFD Monitor created a concise, searchable interpretation from the published response wording shown below.

PFD Monitor interpretation

Transfer community midwives from System 1 to Maternity Medway to increase digital visibility of antenatal records.

Verbatim wording from the response

“• Community midwives are moving from System 1 (a GP community system) to Maternity Medway (the NUH digital record software) which will increase digitalisation of the antenatal pathway and increased visibility of the care record. This is a substantial change and will be complete by 4th January 2021.”

Source location

2020-0202-Response-from-Nottingham-University-Hospitals-NHS-Trust_Redacted.pdf
Page 2 · response
Published 1 December 2020

Open published response

Source evidence

How this respondent action was interpreted

PFD Monitor created a concise, searchable interpretation from the published response wording shown below.

PFD Monitor interpretation

Use a multidisciplinary maternity transformation team with human-factors experts to incorporate human-factors science into the maternity improvement plan.

Verbatim wording from the response

“• We have developed a multidisciplinary maternity transformation team who are working with the human factors experts from the Trent Simulation Centre to incorporate knowledge of human factors science throughout the maternity improvement plan.”

Source location

2020-0202-Response-from-Nottingham-University-Hospitals-NHS-Trust_Redacted.pdf
Page 5 · response
Published 1 December 2020

Open published response

Source evidence

How this respondent action was interpreted

PFD Monitor created a concise, searchable interpretation from the published response wording shown below.

PFD Monitor interpretation

Conduct an observational audit of digital-record access and provide feedback.

Verbatim wording from the response

“• Observational audit to include an assessment of whether the digital records are accessed and feedback to be provided.”

Source location

2020-0202-Response-from-Nottingham-University-Hospitals-NHS-Trust_Redacted.pdf
Page 5 · response
Published 1 December 2020

Open published response

Source evidence

How this respondent action was interpreted

PFD Monitor created a concise, searchable interpretation from the published response wording shown below.

PFD Monitor interpretation

Review IT hardware availability to support mobile access to records during ward rounds.

Verbatim wording from the response

“We recognise that our current mixed digital and paper records may act as a barrier to staff accessing the medical record for the full pregnancy pathway. Actions are being taken to resolve this include:”

Source location

2020-0202-Response-from-Nottingham-University-Hospitals-NHS-Trust_Redacted.pdf
Page 5 · response
Published 1 December 2020

Open published response

Source evidence

How this respondent action was interpreted

PFD Monitor created a concise, searchable interpretation from the published response wording shown below.

PFD Monitor interpretation

Create a project plan to implement Safety Huddles in the labour wards.

Verbatim wording from the response

“• A project plan is now being created to implement Safety Huddles within the labour wards. This is based on NHS Improvement best practice and we are expecting these to be established in the next 6-8 weeks.”

Source location

2020-0202-Response-from-Nottingham-University-Hospitals-NHS-Trust_Redacted.pdf
Page 5 · response
Published 1 December 2020

Open published response
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