PFD report

Douglas Albert Walter MINNS · Prevention of Future Deaths report

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Issued 14 Feb 2019•Milton Keynes

Report record

Published report and response evidence

This page connects the concerns raised in this report with statements found in recipients’ published responses. A link shows a clear evidence connection; it does not assign responsibility.

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Concerns
1

Raised in this report

Recipients
1

Named on the report

Responses found
1

Of 1 recipient

Stated actions
2

Described in responses

Source document

Full report text

This is the full text from the original published report.

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Concerns and recipient responses

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Report evidence summary

Concerns raised1

  1. Unavailability of a home-based falls response service
    Part of recurring concern: Inadequate control of falls risksPart of recurring concern: Unreliable post-fall assessment and clinical responsePart of recurring concern: Unreliable response to falls at elderly people's homes
Responses linked to these concerns

Each statement is shown once, even when linked to more than one concern.

Actions described in response An action is something a recipient says it has done, is doing, or plans to do in response to a concern raised.1

  1. Action

    Operate a 24/7 Home 1st Rapids service providing rapid triage, home attendance, assessment and escalation for acute falls.

    Stated by NHS Central East Integrated Care BoardStated completedThe respondent said that this action was complete when they made their response on 2 June 2019.

Respondent positions A position is what a recipient says about a concern when it does not describe a specific action.1

  1. Position

    Existing commissioned services sufficiently replace the discontinued falls service, covering acute, preventative and non-urgent community fall needs.

    Stated by NHS Central East Integrated Care BoardExisting arrangements considered sufficientThe respondent said that existing arrangements were sufficient, so no further action was needed.

Source evidence

How this individual concern was interpreted

PFD Monitor created a concise, searchable interpretation from the report wording shown below. Response links show a clear evidence connection; they do not assign responsibility.

PFD Monitor interpretation

Unavailability of a home-based falls response service

Wider context from the report

“During the course of the evidence it was explained to me that the provision of a falls service was withdrawn some years ago, the service would provide for someone to attend the home of the person who had fallen, get them on their feet, assess their wellbeing, serve a cup of tea and get them back into bed if required. If they required more urgent treatment, they would report to the ambulance service. The withdrawal of the service puts patient's lives at risk and, in view of the strains on the ambulance service, consideration should be given to re-introducing it. It is unacceptable for a 93 year old man to be left lying on the floor for four hours before someone responds. ”

Is this part of a recurring concern?

Yes — Inadequate control of falls risks; Unreliable post-fall assessment and clinical response; Unreliable response to falls at elderly people's homes.

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Source evidence

How this respondent action was interpreted

PFD Monitor created a concise, searchable interpretation from the published response wording shown below.

PFD Monitor interpretation

Operate a 24/7 Home 1st Rapids service providing rapid triage, home attendance, assessment and escalation for acute falls.

Verbatim wording from the response

“• A Home 1st Rapids service provided by our community provider, CNWL, comprising of experienced nurse practitioners and prescribers, who respond to a call from a GP, ambulance services or other allied health professional.”

Source location

2019-0052-Response-by-Milton-Keynes-CCG
Page 1 · response
Published 2 June 2019

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Source evidence

How this respondent position was interpreted

PFD Monitor created a concise, searchable interpretation from the published response wording shown below.

PFD Monitor interpretation

Existing commissioned services sufficiently replace the discontinued falls service, covering acute, preventative and non-urgent community fall needs.

Verbatim wording from the response

“I hope the above description of commissioned services provides suitable assurance that although the original falls services was discontinued, it has been replaced by a 24/7 Home 1st Rapids service to deal with acute episodes of falling in the community; supported by two in office hours services which focus on prevention and non-urgent needs. The Home 1st Rapids service reflects the objectives of the original falls service in that they attend the home, carry out an assessment, make the individual comfortable and call an ambulance if required.”

Source location

2019-0052-Response-by-Milton-Keynes-CCG
Page 2 · response
Published 2 June 2019

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Other statements in published responses

These actions and other statements could not be clearly connected to one concern in this report.

Recipient-stated actions An action is something a recipient says it has done, is doing, or plans to do in response to a concern raised.1

  1. 1

    Operate the Staying Steady service to assess fall risks, modify home environments, provide equipment and develop individual strength and balance programmes.

    Stated by NHS Central East Integrated Care BoardStated completedThe respondent said that this action was complete when they made their response on 2 June 2019.

Source evidence

How this respondent action was interpreted

PFD Monitor created a concise, searchable interpretation from the published response wording shown below.

PFD Monitor interpretation

Operate the Staying Steady service to assess fall risks, modify home environments, provide equipment and develop individual strength and balance programmes.

Verbatim wording from the response

“• The Staying Steady service provided by CNWL therapists as part of their Home 1st function. It is intended for people usually over 65 who have, or are at risk of falling.”

Source location

2019-0052-Response-by-Milton-Keynes-CCG
Page 1 · response
Published 2 June 2019

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Information checked against the published report and official responses · Data reviewed 7 Sep 2026 · About data quality and limitations

Official responses located
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Data last updated 7 September 2026