PFD report

Clara Novella Winter · Prevention of Future Deaths report

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Issued 28 May 2024•South Wales Central

Report record

Published report and response evidence

This page connects the concerns raised in this report with statements found in recipients’ published responses. A link shows a clear evidence connection; it does not assign responsibility.

View original report
Concerns
3

Raised in this report

Recipients
1

Named on the report

Responses found
1

Of 1 recipient

Stated actions
4

Described in responses

Source document

Full report text

This is the full text from the original published report.

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Concerns and recipient responses

Select any concern, action or position to view the source wording.

Report evidence summary

Concerns raised3

  1. Failure to maintain fluid balance charts
    Part of recurring concern: Failure to reliably monitor patient fluid balancePart of recurring concern: Unreliable recording of fluid balance information
  2. Failure to fully roll out required staff training
    Part of recurring concern: Inadequate staff competence to recognise and respond to acutely unwell patients
  3. Failure to ensure timely escalation by staff
    Part of recurring concern: Unreliable escalation by care staff for required medical attention
Responses linked to these concerns

Each statement is shown once, even when linked to more than one concern.

Actions described in response An action is something a recipient says it has done, is doing, or plans to do in response to a concern raised.3

  1. Action

    Standardise the Acutely Unwell Course on ESR and increase monthly capacity to 25–30 training places from September 2024.

    Stated by Cwm Taf Morgannwg University Local Health BoardStated plannedThe respondent said that this action was planned when they made their response on 31 May 2024.
  2. Action

    Promote the Acutely Unwell Course through posters and staff email and encourage ward managers and senior nurses to book staff.

    Stated by Cwm Taf Morgannwg University Local Health BoardStated completedThe respondent said that this action was complete when they made their response on 31 May 2024.
  3. Action

    Use the full outreach staffing complement to run monthly training and complete Acutely Unwell Course attendance for surgical-ward staff by the end of 2024.

    Stated by Cwm Taf Morgannwg University Local Health BoardStated plannedThe respondent said that this action was planned when they made their response on 31 May 2024.

Source evidence

How this individual concern was interpreted

PFD Monitor created a concise, searchable interpretation from the report wording shown below. Response links show a clear evidence connection; they do not assign responsibility.

PFD Monitor interpretation

Failure to maintain fluid balance charts

Wider context from the report

“1. The Health Board accepted that significant learning was required by staff regarding timeliness of escalation and maintenance of fluid balance charts and recommended that all registered nurses from surgical wards should attend an ‘Acutely Unwell’ study day, before the end of 2023. 2. This ‘significant learning’ has not been fully rolled out due to resourcing issues. No completion date could be provided to me because the training is not considered to be compulsory. ”

Is this part of a recurring concern?

Yes — Failure to reliably monitor patient fluid balance; Unreliable recording of fluid balance information.

Open source report

Source evidence

How this individual concern was interpreted

PFD Monitor created a concise, searchable interpretation from the report wording shown below. Response links show a clear evidence connection; they do not assign responsibility.

PFD Monitor interpretation

Failure to fully roll out required staff training

Wider context from the report

“1. The Health Board accepted that significant learning was required by staff regarding timeliness of escalation and maintenance of fluid balance charts and recommended that all registered nurses from surgical wards should attend an ‘Acutely Unwell’ study day, before the end of 2023. 2. This ‘significant learning’ has not been fully rolled out due to resourcing issues. No completion date could be provided to me because the training is not considered to be compulsory. ”

Is this part of a recurring concern?

Yes — Inadequate staff competence to recognise and respond to acutely unwell patients.

Open source report

Source evidence

How this individual concern was interpreted

PFD Monitor created a concise, searchable interpretation from the report wording shown below. Response links show a clear evidence connection; they do not assign responsibility.

PFD Monitor interpretation

Failure to ensure timely escalation by staff

Wider context from the report

“1. The Health Board accepted that significant learning was required by staff regarding timeliness of escalation and maintenance of fluid balance charts and recommended that all registered nurses from surgical wards should attend an ‘Acutely Unwell’ study day, before the end of 2023. 2. This ‘significant learning’ has not been fully rolled out due to resourcing issues. No completion date could be provided to me because the training is not considered to be compulsory. ”

Is this part of a recurring concern?

Yes — Unreliable escalation by care staff for required medical attention.

Open source report

Source evidence

How this respondent action was interpreted

PFD Monitor created a concise, searchable interpretation from the published response wording shown below.

PFD Monitor interpretation

Standardise the Acutely Unwell Course on ESR and increase monthly capacity to 25–30 training places from September 2024.

Verbatim wording from the response

“From September 2024 the Acutely Unwell Course will be a CTM UHB standardised course available on ESR (Electronic Staff Record) for staff to book and have a larger capacity of training numbers of 25-30 spaces per month. The course is promoted via posters and staff email and all ward managers and senior nurses are encouraged to book staff members onto the course.”

Source location

Response from Cwm Taf Morgannwg University Health Board
Page 2 · response
Published 31 May 2024

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Source evidence

How this respondent action was interpreted

PFD Monitor created a concise, searchable interpretation from the published response wording shown below.

PFD Monitor interpretation

Promote the Acutely Unwell Course through posters and staff email and encourage ward managers and senior nurses to book staff.

Verbatim wording from the response

“From September 2024 the Acutely Unwell Course will be a CTM UHB standardised course available on ESR (Electronic Staff Record) for staff to book and have a larger capacity of training numbers of 25-30 spaces per month. The course is promoted via posters and staff email and all ward managers and senior nurses are encouraged to book staff members onto the course.”

Source location

Response from Cwm Taf Morgannwg University Health Board
Page 2 · response
Published 31 May 2024

Open published response

Source evidence

How this respondent action was interpreted

PFD Monitor created a concise, searchable interpretation from the published response wording shown below.

PFD Monitor interpretation

Use the full outreach staffing complement to run monthly training and complete Acutely Unwell Course attendance for surgical-ward staff by the end of 2024.

Verbatim wording from the response

“The Acutely Unwell Patient study day is facilitated by the outreach teams within Cwm Taf Morgannwg UHB. The course runs monthly within Prince Charles, Royal Glamorgan and Princess of Wales hospitals. Registered nurses are booked on by the ward manager. It is a one-off, non-mandatory course but it is advisable that staff complete at least every 3 years.”

Source location

Response from Cwm Taf Morgannwg University Health Board
Page 2 · response
Published 31 May 2024

Open published response

Other statements in published responses

These actions and other statements could not be clearly connected to one concern in this report.

Recipient-stated actions An action is something a recipient says it has done, is doing, or plans to do in response to a concern raised.1

  1. 1

    Bring outreach staffing to the full establishment of seven whole-time equivalent staff across the three hospital sites from August 2024.

    Stated by Cwm Taf Morgannwg University Local Health BoardStated plannedThe respondent said that this action was planned when they made their response on 31 May 2024.

Source evidence

How this respondent action was interpreted

PFD Monitor created a concise, searchable interpretation from the published response wording shown below.

PFD Monitor interpretation

Bring outreach staffing to the full establishment of seven whole-time equivalent staff across the three hospital sites from August 2024.

Verbatim wording from the response

“From August 2024 Outreach staffing will be at full establishment of 7wte within PCH (Prince Charles Hospital), RGH (Royal Glamorgan Hospital), POW (Princess of Wales) hospital sites.”

Source location

Response from Cwm Taf Morgannwg University Health Board
Page 2 · response
Published 31 May 2024

Open published response
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Information checked against the published report and official responses · Data reviewed 7 Sep 2026 · About data quality and limitations

Official responses located
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Data last updated 7 September 2026