PFD report

James Devenny · Prevention of Future Deaths report

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Issued 25 May 2021•Mid Kent and Medway

Report record

Published report and response evidence

This page connects the concerns raised in this report with statements found in recipients’ published responses. A link shows a clear evidence connection; it does not assign responsibility.

View original report
Concerns
4

Raised in this report

Recipients
2

Named on the report

Responses found
1

Of 2 recipients

Stated actions
5

Described in responses

Source document

Full report text

This is the full text from the original published report.

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Concerns and recipient responses

Select any concern, action or position to view the source wording.

Report evidence summary

Concerns raised4

  1. Failure to routinely brief Prison Officers about prisoners’ previous significant self-harm in custody
    Part of recurring concern: Ineffective prison suicide and self-harm prevention systemsPart of recurring concern: Unreliable sharing of safety-critical risk information within prisons
  2. Lack of direct and immediate access to telephone, listening and chaplaincy support for prisoners
    Part of recurring concern: Unreliable crisis telephone access for prisoners
  3. Unclear threshold for informing prison staff about significant self-harm risk
    Part of recurring concern: Ineffective prison suicide and self-harm prevention systemsPart of recurring concern: Unreliable ACCT suicide and self-harm prevention processesPart of recurring concern: Unreliable sharing of safety-critical risk information within prisons
Responses linked to these concerns

Each statement is shown once, even when linked to more than one concern.

Actions described in response An action is something a recipient says it has done, is doing, or plans to do in response to a concern raised.5

  1. Action

    Provide in-cell telephony at HMP Elmley, resolving handset supply issues except for Care and Separation Unit and healthcare in-patients.

    Stated by HM Prison and Probation ServiceStated completedThe respondent said that this action was complete when they made their response on 27 May 2021.
  2. Action

    Maintain dedicated Samaritans phones in wing offices, updating them for visibility, programming them exclusively for Samaritans, and checking their operation.

    Stated by HM Prison and Probation ServiceStated completedThe respondent said that this action was complete when they made their response on 27 May 2021.
  3. Action

    Implement ACCT version 6 across the male estate, including strengthened risk-identification requirements and revised staff training and awareness materials.

    Stated by HM Prison and Probation ServiceStated completedThe respondent said that this action was complete when they made their response on 27 May 2021.

Respondent positions A position is what a recipient says about a concern when it does not describe a specific action.3

  1. Position

    Existing arrangements provide access to Samaritans by in-cell phones or dedicated wing phones when in-cell telephony is unavailable.

    Stated by HM Prison and Probation ServiceExisting arrangements considered sufficientThe respondent said that existing arrangements were sufficient, so no further action was needed.

Source evidence

How this individual concern was interpreted

PFD Monitor created a concise, searchable interpretation from the report wording shown below. Response links show a clear evidence connection; they do not assign responsibility.

PFD Monitor interpretation

Failure to routinely brief Prison Officers about prisoners’ previous significant self-harm in custody

Wider context from the report

“(2) Prison Officers are not routinely briefed as to prisoners who have previously significantly self harmed in custody. It is not clear as to the threshold of severity required before prison staff will be informed sae that they will be informed if a prisoner arrives with an open ACCT. Prison Officers are not routinely briefed as to a prisoner’s previous or antecedent pattern of thoughts, feelings, events and behaviours which have led to incidents of significant self-harm. ”

Is this part of a recurring concern?

Yes — Ineffective prison suicide and self-harm prevention systems; Unreliable sharing of safety-critical risk information within prisons.

Open source report

Source evidence

How this individual concern was interpreted

PFD Monitor created a concise, searchable interpretation from the report wording shown below. Response links show a clear evidence connection; they do not assign responsibility.

PFD Monitor interpretation

Lack of direct and immediate access to telephone, listening and chaplaincy support for prisoners

Wider context from the report

“(1) In the absence of telephones which are installed directly into the cell, there is no direct means for a prisoner to contact the Samaritans. In the event that a prisoner does not have access to a telephone they are reliant on staff to convey them to a telephone so they may call. There is a particular difficulty in respect of prisoners who are deemed to pose a risk of violence and who may not be able to immediately access a telephone, a listener or a member of Chaplaincy. ”

Is this part of a recurring concern?

Yes — Unreliable crisis telephone access for prisoners.

Open source report

Source evidence

How this individual concern was interpreted

PFD Monitor created a concise, searchable interpretation from the report wording shown below. Response links show a clear evidence connection; they do not assign responsibility.

PFD Monitor interpretation

Unclear threshold for informing prison staff about significant self-harm risk

Wider context from the report

“(2) Prison Officers are not routinely briefed as to prisoners who have previously significantly self harmed in custody. It is not clear as to the threshold of severity required before prison staff will be informed sae that they will be informed if a prisoner arrives with an open ACCT. Prison Officers are not routinely briefed as to a prisoner’s previous or antecedent pattern of thoughts, feelings, events and behaviours which have led to incidents of significant self-harm. ”

Is this part of a recurring concern?

Yes — Ineffective prison suicide and self-harm prevention systems; Unreliable ACCT suicide and self-harm prevention processes; Unreliable sharing of safety-critical risk information within prisons.

Open source report

Source evidence

How this individual concern was interpreted

PFD Monitor created a concise, searchable interpretation from the report wording shown below. Response links show a clear evidence connection; they do not assign responsibility.

PFD Monitor interpretation

Failure to routinely brief Prison Officers about prisoners’ antecedent patterns leading to significant self-harm

Wider context from the report

“(2) Prison Officers are not routinely briefed as to prisoners who have previously significantly self harmed in custody. It is not clear as to the threshold of severity required before prison staff will be informed sae that they will be informed if a prisoner arrives with an open ACCT. Prison Officers are not routinely briefed as to a prisoner’s previous or antecedent pattern of thoughts, feelings, events and behaviours which have led to incidents of significant self-harm. ”

Is this part of a recurring concern?

Yes — Ineffective prison suicide and self-harm prevention systems; Unreliable sharing of safety-critical risk information within prisons.

Open source report

Source evidence

How this respondent action was interpreted

PFD Monitor created a concise, searchable interpretation from the published response wording shown below.

PFD Monitor interpretation

Provide in-cell telephony at HMP Elmley, resolving handset supply issues except for Care and Separation Unit and healthcare in-patients.

Verbatim wording from the response

“At the time of Mr Devenny’s death, in-cell telephony had only recently been introduced at HMP Elmley, and there were initially some supply issues which meant that not all cells were equipped with the necessary handsets. These have now been resolved, and with the exception of those in the Care and Separation Unit (CSU) and Healthcare in-patients, all those in custody at HMP Elmley now have in-cell phones.”

Source location

2021-0179-Response-from-HMPPS_Published
Page 1 · response
Published 27 May 2021

Open published response

Source evidence

How this respondent action was interpreted

PFD Monitor created a concise, searchable interpretation from the published response wording shown below.

PFD Monitor interpretation

Maintain dedicated Samaritans phones in wing offices, updating them for visibility, programming them exclusively for Samaritans, and checking their operation.

Verbatim wording from the response

“All people in custody across the prison estate are able to call Samaritans without charge using a pin number given out on induction and widely circulated around the prison. In the event that in-cell telephony is unavailable, individuals can also request the dedicated Samaritans phones that are held in each wing office and are taken to people in their cells. These phones have been updated, and the handsets are now bright green, as a visual association with the colours used by the Samaritans and to make them more visible to staff so that they can be quickly identified and provided once requested. These phones are programmed with only the Samaritans phone number and staff check them regularly to ensure that they are in full working order.”

Source location

2021-0179-Response-from-HMPPS_Published
Page 1 · response
Published 27 May 2021

Open published response

Source evidence

How this respondent action was interpreted

PFD Monitor created a concise, searchable interpretation from the published response wording shown below.

PFD Monitor interpretation

Implement ACCT version 6 across the male estate, including strengthened risk-identification requirements and revised staff training and awareness materials.

Verbatim wording from the response

“You will recall that evidence was given at the inquest about the updated version of Assessment Care in Custody and Teamwork version 6 (ACCT v6), which was due to be rolled out shortly after the inquest. I am pleased to confirm that ACCT v6 went live across the male estate in July 2021. Along with updates and improvements made to the ACCT document there is also an increased emphasis placed on up-skilling staff in relation to risk identification, and revised training modules and awareness materials have been made available to all staff at the prison.”

Source location

2021-0179-Response-from-HMPPS_Published
Page 2 · response
Published 27 May 2021

Open published response

Source evidence

How this respondent action was interpreted

PFD Monitor created a concise, searchable interpretation from the published response wording shown below.

PFD Monitor interpretation

Provide and routinely use an updated safety diagnostic tool consolidating violence, self-harm and other relevant risk information for staff.

Verbatim wording from the response

“An updated safety diagnostic tool which provides information about individuals is available to all staff. This includes information on violence and self-harm, and other relevant information drawn from NOMIS. The tool makes it easier to access all relevant risk information in one place and is routinely used by safer custody staff who flag any new receptions and any individuals they are concerned about to wing staff and other relevant departments within the prison.”

Source location

2021-0179-Response-from-HMPPS_Published
Page 2 · response
Published 27 May 2021

Open published response

Source evidence

How this respondent action was interpreted

PFD Monitor created a concise, searchable interpretation from the published response wording shown below.

PFD Monitor interpretation

Operate the Key Worker scheme, providing each person in custody with a dedicated worker and weekly meetings to identify risks, triggers and changes in self-harm or suicide risk.

Verbatim wording from the response

“The prison also now operates the Key Worker scheme, whereby all people in custody have a dedicated Key Worker who meets with them on a weekly basis. The intention of Key Work is to enable better relationships between staff and people in prison, and to support those in custody to settle into prison life. Key Workers are expected to be aware of an individual’s history and to work with them to help and support them with any issues. As part of this role key workers review National Offender Management Information System (NOMIS) case notes and look at any previous issues or risks, including self-harm. They are therefore well placed to recognise any changes in the level of an individual’s risk of self-harm or suicide and to be aware of any potential trigger dates which may indicate that an ACCT should be opened to provide increased support.”

Source location

2021-0179-Response-from-HMPPS_Published
Page 2 · response
Published 27 May 2021

Open published response

Source evidence

How this respondent position was interpreted

PFD Monitor created a concise, searchable interpretation from the published response wording shown below.

PFD Monitor interpretation

Existing arrangements provide access to Samaritans by in-cell phones or dedicated wing phones when in-cell telephony is unavailable.

Verbatim wording from the response

“At the time of Mr Devenny’s death, in-cell telephony had only recently been introduced at HMP Elmley, and there were initially some supply issues which meant that not all cells were equipped with the necessary handsets. These have now been resolved, and with the exception of those in the Care and Separation Unit (CSU) and Healthcare in-patients, all those in custody at HMP Elmley now have in-cell phones.”

Source location

2021-0179-Response-from-HMPPS_Published
Page 1 · response
Published 27 May 2021

Open published response

Source evidence

How this respondent position was interpreted

PFD Monitor created a concise, searchable interpretation from the published response wording shown below.

PFD Monitor interpretation

Previous self-harm incidents will not always be relevant to identifying current self-harm risks and triggers.

Verbatim wording from the response

“Your second concern is that prison officers are not routinely briefed about people who have previously significantly self-harmed in custody. While a knowledge of previous self-harm can be useful, and this information will be noted if it is available either on “National Offender Management Information System” the system used for informing about those in custody, or disclosed by the individual in question, previous incidents will not always be relevant in identifying current risks and triggers. As HMP Elmley is a busy local prison with a high turnover of people in their care, there is a focus on recognising risk and triggers for self-harm and suicide and being alert to any changes in an individual which may indicate an increase in risk.”

Source location

2021-0179-Response-from-HMPPS_Published
Page 2 · response
Published 27 May 2021

Open published response

Source evidence

How this respondent position was interpreted

PFD Monitor created a concise, searchable interpretation from the published response wording shown below.

PFD Monitor interpretation

Existing risk-recognition practices focus staff on current self-harm and suicide risks and changes indicating increased risk.

Verbatim wording from the response

“Your second concern is that prison officers are not routinely briefed about people who have previously significantly self-harmed in custody. While a knowledge of previous self-harm can be useful, and this information will be noted if it is available either on “National Offender Management Information System” the system used for informing about those in custody, or disclosed by the individual in question, previous incidents will not always be relevant in identifying current risks and triggers. As HMP Elmley is a busy local prison with a high turnover of people in their care, there is a focus on recognising risk and triggers for self-harm and suicide and being alert to any changes in an individual which may indicate an increase in risk.”

Source location

2021-0179-Response-from-HMPPS_Published
Page 2 · response
Published 27 May 2021

Open published response
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Information checked against the published report and official responses · Data reviewed 7 Sep 2026 · About data quality and limitations

Official responses located
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Data last updated 7 September 2026