PFD report

Brian GARRICK · Prevention of Future Deaths report

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Issued 3 Jun 2025•Devon, Plymouth and Torbay

Report record

Published report and response evidence

This page connects the concerns raised in this report with statements found in recipients’ published responses. A link shows a clear evidence connection; it does not assign responsibility.

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Concerns
1

Raised in this report

Recipients
1

Named on the report

Responses found
1

Of 1 recipient

Stated actions
7

Described in responses

Recipients and published responses

Source document

Full report text

This is the full text from the original published report.

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Concerns and recipient responses

Select any concern, action or position to view the source wording.

Report evidence summary

Concerns raised1

  1. Severe delays in patient handovers at acute hospitals preventing ambulances and crews returning to service
    Part of recurring concern: Delays in ambulance-to-hospital patient handover
Responses linked to these concerns

Each statement is shown once, even when linked to more than one concern.

Actions described in response An action is something a recipient says it has done, is doing, or plans to do in response to a concern raised.3

  1. Action

    Improve hospital patient flow so at least 78% of A&E patients are seen within four hours and fewer wait over 12 hours.

    Stated by Department of Health and Social CareStated plannedThe respondent said that this action was planned when they made their response on 11 June 2025.
  2. Action

    Provide capital investment for Same Day Emergency Care, Mental Health Crisis Assessment Centres and new ambulances.

    Stated by Department of Health and Social CareStated plannedThe respondent said that this action was planned when they made their response on 11 June 2025.
  3. Action

    Reduce ambulance handovers to a maximum of 45 minutes and Category 2 response times to 30 minutes.

    Stated by Department of Health and Social CareStated plannedThe respondent said that this action was planned when they made their response on 11 June 2025.

Source evidence

How this individual concern was interpreted

PFD Monitor created a concise, searchable interpretation from the report wording shown below. Response links show a clear evidence connection; they do not assign responsibility.

PFD Monitor interpretation

Severe delays in patient handovers at acute hospitals preventing ambulances and crews returning to service

Wider context from the report

“I heard evidence from the ambulance trust that on the night in question, despite the volume of calls to the service being at normal levels and crew and vehicle levels being also at normal levels, there were significant delays to ambulance response times due to long hand over times at the local acute hospitals which were preventing ambulances and their crews returning to service. I heard evidence from the ambulance service that significant action has been taken at a local level by the ambulance and the hospital trusts to try to alleviate the problem and that some progress had been made, but that hand over times were still impacting on service delivery and that as such members of the public are at risk of not receiving timely medical treatment for acute illnesses. I was informed that further progress to be achieved strategic solutions at Governmental level were required to provide an effective solution. 1. Response times for ambulances attending acute medical incidents continue to be impacted by severe delays in patient handovers at acute hospitals preventing ambulances and their crews returning to service. ”

Is this part of a recurring concern?

Yes — Delays in ambulance-to-hospital patient handover.

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Source evidence

How this respondent action was interpreted

PFD Monitor created a concise, searchable interpretation from the published response wording shown below.

PFD Monitor interpretation

Improve hospital patient flow so at least 78% of A&E patients are seen within four hours and fewer wait over 12 hours.

Verbatim wording from the response

“On the 6 June 2025, we published our Urgent and Emergency Care Plan for 2025/26. The Plan focuses on improvements that will see the biggest impact on UEC performance next winter and on making UEC better every day, backed by a total of nearly £450 million of funding. The Plan will:”

Source location

Response from DHSC
Page 2 · response
Published 11 June 2025

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Source evidence

How this respondent action was interpreted

PFD Monitor created a concise, searchable interpretation from the published response wording shown below.

PFD Monitor interpretation

Provide capital investment for Same Day Emergency Care, Mental Health Crisis Assessment Centres and new ambulances.

Verbatim wording from the response

“On the 6 June 2025, we published our Urgent and Emergency Care Plan for 2025/26. The Plan focuses on improvements that will see the biggest impact on UEC performance next winter and on making UEC better every day, backed by a total of nearly £450 million of funding. The Plan will:”

Source location

Response from DHSC
Page 2 · response
Published 11 June 2025

Open published response

Source evidence

How this respondent action was interpreted

PFD Monitor created a concise, searchable interpretation from the published response wording shown below.

PFD Monitor interpretation

Reduce ambulance handovers to a maximum of 45 minutes and Category 2 response times to 30 minutes.

Verbatim wording from the response

“On the 6 June 2025, we published our Urgent and Emergency Care Plan for 2025/26. The Plan focuses on improvements that will see the biggest impact on UEC performance next winter and on making UEC better every day, backed by a total of nearly £450 million of funding. The Plan will:”

Source location

Response from DHSC
Page 2 · response
Published 11 June 2025

Open published response

Other statements in published responses

These actions and other statements could not be clearly connected to one concern in this report.

Recipient-stated actions An action is something a recipient says it has done, is doing, or plans to do in response to a concern raised.4

  1. 1

    Publish the Plan for Change setting national missions and milestones for NHS reform.

    Stated by Department of Health and Social CareStated completedThe respondent said that this action was complete when they made their response on 11 June 2025.
  2. 2

    Provide additional NHS day-to-day and capital funding to expand appointments and reduce waiting times.

    Stated by Department of Health and Social CareStated completedThe respondent said that this action was complete when they made their response on 11 June 2025.
  3. 3

    Publish the 10-Year Health Plan setting out NHS reforms, including urgent and emergency care services and Neighbourhood Health Services.

    Stated by Department of Health and Social CareStated completedThe respondent said that this action was complete when they made their response on 11 June 2025.
  4. 4

    Publish the Urgent and Emergency Care Plan for 2025/26, backed by nearly £450 million of funding.

    Stated by Department of Health and Social CareStated completedThe respondent said that this action was complete when they made their response on 11 June 2025.

Source evidence

How this respondent action was interpreted

PFD Monitor created a concise, searchable interpretation from the published response wording shown below.

PFD Monitor interpretation

Publish the Plan for Change setting national missions and milestones for NHS reform.

Verbatim wording from the response

“We recognise that investment alone won’t be enough and are determined that it must go hand in hand with fundamental reform. On 5 December 2024, the Government published the Plan for Change (available here: https://www.gov.uk/government/publications/plan-for-change), that set the mandate for the direction of change with clear milestones in five national missions, including building an NHS that is fit for the future.”

Source location

Response from DHSC
Page 1 · response
Published 11 June 2025

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Source evidence

How this respondent action was interpreted

PFD Monitor created a concise, searchable interpretation from the published response wording shown below.

PFD Monitor interpretation

Provide additional NHS day-to-day and capital funding to expand appointments and reduce waiting times.

Verbatim wording from the response

“To start with, in the Autumn Budget, the Government announced an extra £22.6 billion in day-to-day spending in 2025/26 for the NHS compared to 2023/24, to help deliver 40,000 extra appointments a week and cut NHS waiting times. An additional £3.1bn further capital investment over 2 years will provide the highest real-terms capital budget since before 2010.”

Source location

Response from DHSC
Page 1 · response
Published 11 June 2025

Open published response

Source evidence

How this respondent action was interpreted

PFD Monitor created a concise, searchable interpretation from the published response wording shown below.

PFD Monitor interpretation

Publish the 10-Year Health Plan setting out NHS reforms, including urgent and emergency care services and Neighbourhood Health Services.

Verbatim wording from the response

“In June 2025, we published our 10-Year Health Plan which sets out how we will reform the NHS, including urgent and emergency care services, with a key focus on shifting urgent care into the community through new Neighbourhood Health Services.”

Source location

Response from DHSC
Page 2 · response
Published 11 June 2025

Open published response

Source evidence

How this respondent action was interpreted

PFD Monitor created a concise, searchable interpretation from the published response wording shown below.

PFD Monitor interpretation

Publish the Urgent and Emergency Care Plan for 2025/26, backed by nearly £450 million of funding.

Verbatim wording from the response

“On the 6 June 2025, we published our Urgent and Emergency Care Plan for 2025/26. The Plan focuses on improvements that will see the biggest impact on UEC performance next winter and on making UEC better every day, backed by a total of nearly £450 million of funding. The Plan will:”

Source location

Response from DHSC
Page 2 · response
Published 11 June 2025

Open published response
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Information checked against the published report and official responses · Data reviewed 7 Sep 2026 · About data quality and limitations

Official responses located
1/1

Data last updated 7 September 2026