PFD report

Theo Benjamin Young · Prevention of Future Deaths report

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Issued 20 Apr 2020•Surrey

Report record

Published report and response evidence

This page connects the concerns raised in this report with statements found in recipients’ published responses. A link shows a clear evidence connection; it does not assign responsibility.

View original report
Concerns
5

Raised in this report

Recipients
4

Named on the report

Responses found
3

Of 4 recipients

Stated actions
13

Described in responses

Source document

Full report text

This is the full text from the original published report.

Open published report

Concerns and recipient responses

Select any concern, action or position to view the source wording.

Report evidence summary

Concerns raised5

  1. Insufficient detail in final investigation reports
  2. Factual errors and inaccuracies in initial investigation reports
  3. Delays in final investigation report completion
Responses linked to these concerns

Each statement is shown once, even when linked to more than one concern.

Actions described in response An action is something a recipient says it has done, is doing, or plans to do in response to a concern raised.3

  1. Action

    Escalate safety concerns identified during investigations to the relevant Head of Midwifery and Clinical Director.

    Stated by Health Services Safety Investigations BodyStated completedThe respondent said that this action was complete when they made their response on 18 May 2020.
  2. Action

    Advise NHS trusts to complete 72-hour reports for maternity cases eligible for investigation.

    Stated by Health Services Safety Investigations BodyStated completedThe respondent said that this action was complete when they made their response on 18 May 2020.
  3. Action

    Send fortnightly written investigation updates to Trust Heads of Midwifery and seek support to address progress barriers.

    Stated by Health Services Safety Investigations BodyStated completedThe respondent said that this action was complete when they made their response on 18 May 2020.

Respondent positions A position is what a recipient says about a concern when it does not describe a specific action.4

  1. Position

    HSIB disputes that inaccuracies in its investigation of Theo Young’s death resulted from error on its part.

    Stated by Department of Health and Social CareDisputes the concernThe respondent disagreed with part of the concern or the basis for it.

Source evidence

How this individual concern was interpreted

PFD Monitor created a concise, searchable interpretation from the report wording shown below. Response links show a clear evidence connection; they do not assign responsibility.

PFD Monitor interpretation

Insufficient detail in final investigation reports

Wider context from the report

“3. The initial draft report contained factual errors and inaccuracies requiring considerable input by the Trust to resolve. The final report is insufficiently detailed and was completed 18 months after the death, during which time further deaths could have resulted. ”

Is this part of a recurring concern?

No recurring-concern membership is currently published.

Open source report

Source evidence

How this individual concern was interpreted

PFD Monitor created a concise, searchable interpretation from the report wording shown below. Response links show a clear evidence connection; they do not assign responsibility.

PFD Monitor interpretation

Factual errors and inaccuracies in initial investigation reports

Wider context from the report

“3. The initial draft report contained factual errors and inaccuracies requiring considerable input by the Trust to resolve. The final report is insufficiently detailed and was completed 18 months after the death, during which time further deaths could have resulted. ”

Is this part of a recurring concern?

No recurring-concern membership is currently published.

Open source report

Source evidence

How this individual concern was interpreted

PFD Monitor created a concise, searchable interpretation from the report wording shown below. Response links show a clear evidence connection; they do not assign responsibility.

PFD Monitor interpretation

Delays in final investigation report completion

Wider context from the report

“3. The initial draft report contained factual errors and inaccuracies requiring considerable input by the Trust to resolve. The final report is insufficiently detailed and was completed 18 months after the death, during which time further deaths could have resulted. ”

Is this part of a recurring concern?

No recurring-concern membership is currently published.

Open source report

Source evidence

How this individual concern was interpreted

PFD Monitor created a concise, searchable interpretation from the report wording shown below. Response links show a clear evidence connection; they do not assign responsibility.

PFD Monitor interpretation

Delays in HSIB investigation completion

Wider context from the report

“2. HSIB indicated to the Trust at the outset that their investigation would take approximately six months which is highly likely to delay the introduction of any immediate necessary measures by the Trust to prevent further deaths. ”

Is this part of a recurring concern?

Yes — Inadequate safety incident investigations.

Open source report

Source evidence

How this individual concern was interpreted

PFD Monitor created a concise, searchable interpretation from the report wording shown below. Response links show a clear evidence connection; they do not assign responsibility.

PFD Monitor interpretation

Restriction of Trust-led investigation during HSIB investigations

Wider context from the report

“1. The HSIB specifically requested the Trust not to undertake their own investigation effectively preventing the recognition of causes of concern and therefore being unable to undertake any immediate and necessary remedial action at the earliest opportunity to prevent future deaths. ”

Is this part of a recurring concern?

Yes — Inadequate safety incident investigations.

Open source report

Source evidence

How this respondent action was interpreted

PFD Monitor created a concise, searchable interpretation from the published response wording shown below.

PFD Monitor interpretation

Escalate safety concerns identified during investigations to the relevant Head of Midwifery and Clinical Director.

Verbatim wording from the response

“2. To further support trusts with rapidly addressing safety risks in their maternity services, HSIB investigators also immediately escalate any safety concerns uncovered during the investigation process to the Head of Midwifery and Clinical Director. This case was discussed at our clinical panel at the outset of the investigation, which identified key lines of enquiry, but the panel did not identify any preliminary findings which suggested an immediate risk to patient safety. Through our regular engagement processes, we ensure that prompt actions are taken by trusts in response to any matters raised through early escalation. Fortnightly written updates are sent to all Trust Heads of Midwifery to provide updates on the progress of HSIB’s local investigations and to seek support with addressing any barriers to progress.”

Source location

2020-0094-Response-from-the-Healthcare-Safety-Investigation-Branch_Redacted
Page 2 · response
Published 18 May 2020

Open published response

Source evidence

How this respondent action was interpreted

PFD Monitor created a concise, searchable interpretation from the published response wording shown below.

PFD Monitor interpretation

Advise NHS trusts to complete 72-hour reports for maternity cases eligible for investigation.

Verbatim wording from the response

“1. It is HSIB policy that all NHS trusts are advised to complete 72-hour reports for cases that are referred as eligible for investigation. The purpose of this is to ensure that trusts can readily identify immediate safety concerns and take necessary actions while they await the commencement and outcome of HSIB’s more in-depth reviews. Trusts are not mandated to share their 72-hour reports, but many share them with HSIB voluntarily.”

Source location

2020-0094-Response-from-the-Healthcare-Safety-Investigation-Branch_Redacted
Page 1 · response
Published 18 May 2020

Open published response

Source evidence

How this respondent action was interpreted

PFD Monitor created a concise, searchable interpretation from the published response wording shown below.

PFD Monitor interpretation

Send fortnightly written investigation updates to Trust Heads of Midwifery and seek support to address progress barriers.

Verbatim wording from the response

“2. To further support trusts with rapidly addressing safety risks in their maternity services, HSIB investigators also immediately escalate any safety concerns uncovered during the investigation process to the Head of Midwifery and Clinical Director. This case was discussed at our clinical panel at the outset of the investigation, which identified key lines of enquiry, but the panel did not identify any preliminary findings which suggested an immediate risk to patient safety. Through our regular engagement processes, we ensure that prompt actions are taken by trusts in response to any matters raised through early escalation. Fortnightly written updates are sent to all Trust Heads of Midwifery to provide updates on the progress of HSIB’s local investigations and to seek support with addressing any barriers to progress.”

Source location

2020-0094-Response-from-the-Healthcare-Safety-Investigation-Branch_Redacted
Page 2 · response
Published 18 May 2020

Open published response

Source evidence

How this respondent position was interpreted

PFD Monitor created a concise, searchable interpretation from the published response wording shown below.

PFD Monitor interpretation

HSIB disputes that inaccuracies in its investigation of Theo Young’s death resulted from error on its part.

Verbatim wording from the response

“In relation to the quality of the investigation by HSIB of Theo’s death, HSIB advises that this was conducted in line with the statutory Directions and disputes that inaccuracies were due to error on its part.”

Source location

2020-0094-Response-from-the-Department-of-Health-and-Social-Care
Page 2 · response
Published 18 May 2020

Open published response

Source evidence

How this respondent position was interpreted

PFD Monitor created a concise, searchable interpretation from the published response wording shown below.

PFD Monitor interpretation

Regular communication and safety information during investigations were considered sufficient to allow trusts to introduce immediate preventive measures before reports were issued.

Verbatim wording from the response

“This report did exceed our target timescale; however, HSIB communicated regularly with SaSH Trust and the family during the investigation process and provided the Trust with relevant safety information. This is a standard process in our investigations as detailed in the response above and enables trusts to introduce any immediately necessary measures to prevent future deaths before the sharing of our report.”

Source location

2020-0094-Response-from-the-Healthcare-Safety-Investigation-Branch_Redacted
Page 3 · response
Published 18 May 2020

Open published response

Source evidence

How this respondent position was interpreted

PFD Monitor created a concise, searchable interpretation from the published response wording shown below.

PFD Monitor interpretation

Existing 72-hour reviews, safety escalations, trust engagement and thematic reviews were considered sufficient to support timely risk identification and action.

Verbatim wording from the response

“HSIB places utmost importance on the need to ensure that rapid learning takes place for cases that fall within the eligibility criteria of HSIB’s maternity investigation programme. There are several stages throughout HSIB investigations where the opportunity for identifying and addressing safety risks is provided to trusts, and these were implemented during the investigation of baby Theo’s death.”

Source location

2020-0094-Response-from-the-Healthcare-Safety-Investigation-Branch_Redacted
Page 1 · response
Published 18 May 2020

Open published response

Source evidence

How this respondent position was interpreted

PFD Monitor created a concise, searchable interpretation from the published response wording shown below.

PFD Monitor interpretation

The final report was considered detailed and was shared 14 months after death, not 18 months; most alleged factual errors were rejected.

Verbatim wording from the response

“HSIB consider that the report provides detailed reflection of the investigation that was undertaken. Evidence was collated from the medical records, Trust guidelines and policies and interviews with the family and staff (as outlined as requirements in paragraph 3 (3) of the HSIB Maternity Directions 2018).”

Source location

2020-0094-Response-from-the-Healthcare-Safety-Investigation-Branch_Redacted
Page 4 · response
Published 18 May 2020

Open published response

Other statements in published responses

These actions and other statements could not be clearly connected to one concern in this report.

Recipient-stated actions An action is something a recipient says it has done, is doing, or plans to do in response to a concern raised.10

  1. 1

    Hold quarterly thematic reviews with trusts to share maternity investigation learning and identify organisational areas of concern.

    Stated by Health Services Safety Investigations BodyStated completedThe respondent said that this action was complete when they made their response on 18 May 2020.
  2. 2

    Require maternity staff to complete CTG training and annual competency assessments before and during clinical practice.

    Stated by Surrey and Sussex Healthcare NHS TrustStated completedThe respondent said that this action was complete when they made their response on 18 May 2020.
  3. 3

    Require fetal scalp electrodes or senior obstetric escalation when satisfactory CTG monitoring cannot be obtained.

    Stated by Surrey and Sussex Healthcare NHS TrustStated completedThe respondent said that this action was complete when they made their response on 18 May 2020.
  4. 4

    Conduct six-monthly Board-level reviews of midwifery staffing.

    Stated by Surrey and Sussex Healthcare NHS TrustStated completedThe respondent said that this action was complete when they made their response on 18 May 2020.
  5. 5

    Recruit a Senior Lead Midwife to provide daily labour-ward care monitoring and oversight.

    Stated by Surrey and Sussex Healthcare NHS TrustStated completedThe respondent said that this action was complete when they made their response on 18 May 2020.
  6. 6

    Increase midwifery staffing by 10 full-time equivalents.

    Stated by Surrey and Sussex Healthcare NHS TrustStated completedThe respondent said that this action was complete when they made their response on 18 May 2020.
  7. 7

    Obtain compliance with the Maternity CNST incentive scheme, including assurance regarding the Saving Babies Lives Care Bundle.

    Stated by Surrey and Sussex Healthcare NHS TrustStated completedThe respondent said that this action was complete when they made their response on 18 May 2020.
  8. 8

    Make independent review of CTG traces through the ‘fresh eyes’ approach routine during labour.

    Stated by Surrey and Sussex Healthcare NHS TrustStated completedThe respondent said that this action was complete when they made their response on 18 May 2020.
  9. 9

    Share the response with NHS England and the Care Quality Commission.

    Stated by Surrey and Sussex Healthcare NHS TrustStated completedThe respondent said that this action was complete when they made their response on 18 May 2020.
  10. 10

    Review daily maternity staff allocation and redeploy staff to maintain safe staffing.

    Stated by Surrey and Sussex Healthcare NHS TrustStated completedThe respondent said that this action was complete when they made their response on 18 May 2020.

Recipient positions A position is what a recipient says about a concern when they do not describe a specific action.1

  1. 1

    The Surrey and Sussex Healthcare NHS Trust is expected to take action addressing HSIB’s six recommendations and reflect on the findings.

    Stated by Department of Health and Social CareRedirects responsibilityThe respondent said that another organisation was responsible for deciding or taking action.

Source evidence

How this respondent action was interpreted

PFD Monitor created a concise, searchable interpretation from the published response wording shown below.

PFD Monitor interpretation

Hold quarterly thematic reviews with trusts to share maternity investigation learning and identify organisational areas of concern.

Verbatim wording from the response

“4. Quarterly thematic reviews are also held with each trust where there are active investigations to share learning accruing from HSIB’s maternity investigations across the country, alongside identifying themes for each organisation where there are particular areas of concern. HSIB held quarterly review meetings with SaSH Trust on 10 May 2019, 6 September 2019 and 6 December 2019.”

Source location

2020-0094-Response-from-the-Healthcare-Safety-Investigation-Branch_Redacted
Page 2 · response
Published 18 May 2020

Open published response

Source evidence

How this respondent action was interpreted

PFD Monitor created a concise, searchable interpretation from the published response wording shown below.

PFD Monitor interpretation

Require maternity staff to complete CTG training and annual competency assessments before and during clinical practice.

Verbatim wording from the response

“All staff involved in the care of women in the maternity department complete a CTG online training package and an annual competency assessment. All new starters will complete this before caring for women in labour and all staff will repeat this training and competency assessment on an annual basis. We have reviewed the ‘fresh eyes’ approach to review fetal and maternal observations during labour so that independent review of CTG traces is a routine part of care. All staff are clear that if a satisfactory CTG trace cannot be obtained then fetal scalp electrodes are to be used and if this proves not possible then immediate escalation to the senior obstetric team is expected. The Trust has also recruited a Senior Lead Midwife whose role is to ensure daily monitoring and oversight of care on the labour ward.”

Source location

2020-0094-Response-from-Surrey-and-Sussex-Healthcare_Redacted
Page 2 · response
Published 18 May 2020

Open published response

Source evidence

How this respondent action was interpreted

PFD Monitor created a concise, searchable interpretation from the published response wording shown below.

PFD Monitor interpretation

Require fetal scalp electrodes or senior obstetric escalation when satisfactory CTG monitoring cannot be obtained.

Verbatim wording from the response

“All staff involved in the care of women in the maternity department complete a CTG online training package and an annual competency assessment. All new starters will complete this before caring for women in labour and all staff will repeat this training and competency assessment on an annual basis. We have reviewed the ‘fresh eyes’ approach to review fetal and maternal observations during labour so that independent review of CTG traces is a routine part of care. All staff are clear that if a satisfactory CTG trace cannot be obtained then fetal scalp electrodes are to be used and if this proves not possible then immediate escalation to the senior obstetric team is expected. The Trust has also recruited a Senior Lead Midwife whose role is to ensure daily monitoring and oversight of care on the labour ward.”

Source location

2020-0094-Response-from-Surrey-and-Sussex-Healthcare_Redacted
Page 2 · response
Published 18 May 2020

Open published response

Source evidence

How this respondent action was interpreted

PFD Monitor created a concise, searchable interpretation from the published response wording shown below.

PFD Monitor interpretation

Conduct six-monthly Board-level reviews of midwifery staffing.

Verbatim wording from the response

“In recognition of the effect staffing ratios and skill mix have on safety, we have increased midwifery staffing numbers by 10 full time equivalents and undertake a six monthly Board level review of midwifery staffing. We have instituted a daily review of staff allocation throughout the maternity department by the delivery suite co-ordinator and manager on call to ensure safe allocation and redeployment of staff.”

Source location

2020-0094-Response-from-Surrey-and-Sussex-Healthcare_Redacted
Page 1 · response
Published 18 May 2020

Open published response

Source evidence

How this respondent action was interpreted

PFD Monitor created a concise, searchable interpretation from the published response wording shown below.

PFD Monitor interpretation

Recruit a Senior Lead Midwife to provide daily labour-ward care monitoring and oversight.

Verbatim wording from the response

“All staff involved in the care of women in the maternity department complete a CTG online training package and an annual competency assessment. All new starters will complete this before caring for women in labour and all staff will repeat this training and competency assessment on an annual basis. We have reviewed the ‘fresh eyes’ approach to review fetal and maternal observations during labour so that independent review of CTG traces is a routine part of care. All staff are clear that if a satisfactory CTG trace cannot be obtained then fetal scalp electrodes are to be used and if this proves not possible then immediate escalation to the senior obstetric team is expected. The Trust has also recruited a Senior Lead Midwife whose role is to ensure daily monitoring and oversight of care on the labour ward.”

Source location

2020-0094-Response-from-Surrey-and-Sussex-Healthcare_Redacted
Page 2 · response
Published 18 May 2020

Open published response

Source evidence

How this respondent action was interpreted

PFD Monitor created a concise, searchable interpretation from the published response wording shown below.

PFD Monitor interpretation

Increase midwifery staffing by 10 full-time equivalents.

Verbatim wording from the response

“In recognition of the effect staffing ratios and skill mix have on safety, we have increased midwifery staffing numbers by 10 full time equivalents and undertake a six monthly Board level review of midwifery staffing. We have instituted a daily review of staff allocation throughout the maternity department by the delivery suite co-ordinator and manager on call to ensure safe allocation and redeployment of staff.”

Source location

2020-0094-Response-from-Surrey-and-Sussex-Healthcare_Redacted
Page 1 · response
Published 18 May 2020

Open published response

Source evidence

How this respondent action was interpreted

PFD Monitor created a concise, searchable interpretation from the published response wording shown below.

PFD Monitor interpretation

Obtain compliance with the Maternity CNST incentive scheme, including assurance regarding the Saving Babies Lives Care Bundle.

Verbatim wording from the response

“Since these actions were put in place, our Maternity Department was inspected by the Care Quality Commission and in January 2019 was rated ‘Outstanding’. The department has also been awarded compliance with the Maternity CNST incentive scheme last year which includes the provision of assurance in regard to the Saving Babies Lives Care Bundle.”

Source location

2020-0094-Response-from-Surrey-and-Sussex-Healthcare_Redacted
Page 2 · response
Published 18 May 2020

Open published response

Source evidence

How this respondent action was interpreted

PFD Monitor created a concise, searchable interpretation from the published response wording shown below.

PFD Monitor interpretation

Make independent review of CTG traces through the ‘fresh eyes’ approach routine during labour.

Verbatim wording from the response

“All staff involved in the care of women in the maternity department complete a CTG online training package and an annual competency assessment. All new starters will complete this before caring for women in labour and all staff will repeat this training and competency assessment on an annual basis. We have reviewed the ‘fresh eyes’ approach to review fetal and maternal observations during labour so that independent review of CTG traces is a routine part of care. All staff are clear that if a satisfactory CTG trace cannot be obtained then fetal scalp electrodes are to be used and if this proves not possible then immediate escalation to the senior obstetric team is expected. The Trust has also recruited a Senior Lead Midwife whose role is to ensure daily monitoring and oversight of care on the labour ward.”

Source location

2020-0094-Response-from-Surrey-and-Sussex-Healthcare_Redacted
Page 2 · response
Published 18 May 2020

Open published response

Source evidence

How this respondent action was interpreted

PFD Monitor created a concise, searchable interpretation from the published response wording shown below.

PFD Monitor interpretation

Share the response with NHS England and the Care Quality Commission.

Verbatim wording from the response

“Safety of our patients remains the Trust’s paramount focus and being open, honest and transparent are crucial factors in being an organisation that learns from incidents. We have shared this response with NHS England and the Care Quality Commission.”

Source location

2020-0094-Response-from-Surrey-and-Sussex-Healthcare_Redacted
Page 2 · response
Published 18 May 2020

Open published response

Source evidence

How this respondent action was interpreted

PFD Monitor created a concise, searchable interpretation from the published response wording shown below.

PFD Monitor interpretation

Review daily maternity staff allocation and redeploy staff to maintain safe staffing.

Verbatim wording from the response

“In recognition of the effect staffing ratios and skill mix have on safety, we have increased midwifery staffing numbers by 10 full time equivalents and undertake a six monthly Board level review of midwifery staffing. We have instituted a daily review of staff allocation throughout the maternity department by the delivery suite co-ordinator and manager on call to ensure safe allocation and redeployment of staff.”

Source location

2020-0094-Response-from-Surrey-and-Sussex-Healthcare_Redacted
Page 1 · response
Published 18 May 2020

Open published response

Source evidence

How this respondent position was interpreted

PFD Monitor created a concise, searchable interpretation from the published response wording shown below.

PFD Monitor interpretation

The Surrey and Sussex Healthcare NHS Trust is expected to take action addressing HSIB’s six recommendations and reflect on the findings.

Verbatim wording from the response

“I am advised that HSIB’s investigation into the death of Theo Young made six recommendations to the Surrey and Sussex Healthcare NHS Trust and I expect the Trust to take the necessary action to ensure these are addressed, as well as reflect on the findings of your investigation.”

Source location

2020-0094-Response-from-the-Department-of-Health-and-Social-Care
Page 3 · response
Published 18 May 2020

Open published response
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Information checked against the published report and official responses · Data reviewed 7 Sep 2026 · About data quality and limitations

Official responses located
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Data last updated 7 September 2026