PFD report

Grace Joy Roseman · Prevention of Future Deaths report

Pin Get email alerts Request correction

Issued 19 Dec 2016•West Sussex

Report record

Published report and response evidence

This page connects the concerns raised in this report with statements found in recipients’ published responses. A link shows a clear evidence connection; it does not assign responsibility.

View original report
Concerns
8

Raised in this report

Recipients
2

Named on the report

Responses found
2

Of 2 recipients

Stated actions
28

Described in responses

Source document

Full report text

This is the full text from the original published report.

Open published report

Concerns and recipient responses

Select any concern, action or position to view the source wording.

Report evidence summary

Concerns raised8

  1. Inadequate informed assessment and consideration of risks from bedside sleeper cribs
  2. Failure to keep crib and cradle safety standards up to date with bedside sleeper developments
  3. Failure to ensure modification of Bednest cribs in the marketplace
Responses linked to these concerns

Each statement is shown once, even when linked to more than one concern.

Actions described in response An action is something a recipient says it has done, is doing, or plans to do in response to a concern raised.16

  1. Action

    Display prominent website, blog and FAQ warnings that prohibit use of unmodified Bednest cribs and provide modification-kit ordering information.

    Stated by Bednest LimitedStated completedThe respondent said that this action was complete when they made their response on 12 February 2017.
  2. Action

    Use social media, including Facebook, to publicise the safety warning and modification campaign.

    Stated by Bednest LimitedStated in progressThe respondent said that this action was in progress when they made their response on 12 February 2017.
  3. Action

    Modify Bednest cribs to remove the half-down side functionality and modify the entire rental stock.

    Stated by Bednest LimitedStated completedThe respondent said that this action was complete when they made their response on 12 February 2017.

Respondent positions A position is what a recipient says about a concern when it does not describe a specific action.2

  1. Position

    Product modifications, modification kits, ongoing monitoring and related corrective action are considered to fully address the reported safety issues.

    Stated by Bednest LimitedExisting arrangements considered sufficientThe respondent said that existing arrangements were sufficient, so no further action was needed.

Source evidence

How this individual concern was interpreted

PFD Monitor created a concise, searchable interpretation from the report wording shown below. Response links show a clear evidence connection; they do not assign responsibility.

PFD Monitor interpretation

Inadequate informed assessment and consideration of risks from bedside sleeper cribs

Wider context from the report

“(a) The current BS EN 1130 -1:1997 & 2:1996 Cribs and Cradles for Domestic Use has not kept up with the recent development of infants bedside sleepers. Therefore there has been inadequate and properly informed assessment and consideration of the risks to infants from this new type of bedside sleeper cribs. (b) There are currently a number of other products currently being marketed, in addition to the Bednest Crib, with a partially lowered side which in my mind poses a similar risk to that faced by Grace Roseman. (c) There is a real reluctance from the industry to accept the possible risk of death of infants (and in particularly those with enhanced development skills) by being able to manoeuvre themselves into a position where their head and neck could become trapped over the edge of the partially lowered side. (d) It appears that that the standards which relates to the safety of products for children are being drafted or revised without the authors of those standards adequately consulting with those who have the necessary expertise in paediatric medicine and child development to ensure that the standard properly reflects current scientific knowledge. I consider that the issues raised in this case should be addressed so that future deaths do not occur in similar circumstances and that action should be taken to reduce the risk of deaths of other infants.. ”

Is this part of a recurring concern?

No recurring-concern membership is currently published.

Open source report

Source evidence

How this individual concern was interpreted

PFD Monitor created a concise, searchable interpretation from the report wording shown below. Response links show a clear evidence connection; they do not assign responsibility.

PFD Monitor interpretation

Failure to keep crib and cradle safety standards up to date with bedside sleeper developments

Wider context from the report

“(a) The current BS EN 1130 -1:1997 & 2:1996 Cribs and Cradles for Domestic Use has not kept up with the recent development of infants bedside sleepers. Therefore there has been inadequate and properly informed assessment and consideration of the risks to infants from this new type of bedside sleeper cribs. (b) There are currently a number of other products currently being marketed, in addition to the Bednest Crib, with a partially lowered side which in my mind poses a similar risk to that faced by Grace Roseman. (c) There is a real reluctance from the industry to accept the possible risk of death of infants (and in particularly those with enhanced development skills) by being able to manoeuvre themselves into a position where their head and neck could become trapped over the edge of the partially lowered side. (d) It appears that that the standards which relates to the safety of products for children are being drafted or revised without the authors of those standards adequately consulting with those who have the necessary expertise in paediatric medicine and child development to ensure that the standard properly reflects current scientific knowledge. I consider that the issues raised in this case should be addressed so that future deaths do not occur in similar circumstances and that action should be taken to reduce the risk of deaths of other infants.. ”

Is this part of a recurring concern?

No recurring-concern membership is currently published.

Open source report

Source evidence

How this individual concern was interpreted

PFD Monitor created a concise, searchable interpretation from the report wording shown below. Response links show a clear evidence connection; they do not assign responsibility.

PFD Monitor interpretation

Failure to ensure modification of Bednest cribs in the marketplace

Wider context from the report

“(a) Whilst it is accepted that following Grace death (and the issue of an earlier Prevention of Future death report) that Bednest have now modified their crib there has throughout my investigation been reluctance by the Company to fully accept that there was any real risk of death of infants when using the crib with the half lowered side. No new cribs are being issued without this modification however I am concerned that out in the marketplace there are a large number of these cribs without the modification. In particular:- (i) Where Bednest Cribs are still in the hands of customers who are unaware of the need to modify the crib (ii) Where customers have the modification kit but who still think that it is an optional feature (iii) Those cribs being passed on or are being sold in the second hand market. I consider that the issues raised in this case should be addressed so that future deaths do not occur in similar circumstances and that action should be taken to reduce the risk of deaths of other infants.. ”

Is this part of a recurring concern?

No recurring-concern membership is currently published.

Open source report

Source evidence

How this individual concern was interpreted

PFD Monitor created a concise, searchable interpretation from the report wording shown below. Response links show a clear evidence connection; they do not assign responsibility.

PFD Monitor interpretation

Failure to ensure customers understand the mandatory need for crib modification

Wider context from the report

“(a) Whilst it is accepted that following Grace death (and the issue of an earlier Prevention of Future death report) that Bednest have now modified their crib there has throughout my investigation been reluctance by the Company to fully accept that there was any real risk of death of infants when using the crib with the half lowered side. No new cribs are being issued without this modification however I am concerned that out in the marketplace there are a large number of these cribs without the modification. In particular:- (i) Where Bednest Cribs are still in the hands of customers who are unaware of the need to modify the crib (ii) Where customers have the modification kit but who still think that it is an optional feature (iii) Those cribs being passed on or are being sold in the second hand market. I consider that the issues raised in this case should be addressed so that future deaths do not occur in similar circumstances and that action should be taken to reduce the risk of deaths of other infants.. ”

Is this part of a recurring concern?

No recurring-concern membership is currently published.

Open source report

Source evidence

How this individual concern was interpreted

PFD Monitor created a concise, searchable interpretation from the report wording shown below. Response links show a clear evidence connection; they do not assign responsibility.

PFD Monitor interpretation

Failure by industry to recognise the risk of infant head and neck entrapment at partially lowered sides

Wider context from the report

“(a) The current BS EN 1130 -1:1997 & 2:1996 Cribs and Cradles for Domestic Use has not kept up with the recent development of infants bedside sleepers. Therefore there has been inadequate and properly informed assessment and consideration of the risks to infants from this new type of bedside sleeper cribs. (b) There are currently a number of other products currently being marketed, in addition to the Bednest Crib, with a partially lowered side which in my mind poses a similar risk to that faced by Grace Roseman. (c) There is a real reluctance from the industry to accept the possible risk of death of infants (and in particularly those with enhanced development skills) by being able to manoeuvre themselves into a position where their head and neck could become trapped over the edge of the partially lowered side. (d) It appears that that the standards which relates to the safety of products for children are being drafted or revised without the authors of those standards adequately consulting with those who have the necessary expertise in paediatric medicine and child development to ensure that the standard properly reflects current scientific knowledge. I consider that the issues raised in this case should be addressed so that future deaths do not occur in similar circumstances and that action should be taken to reduce the risk of deaths of other infants.. ”

Is this part of a recurring concern?

No recurring-concern membership is currently published.

Open source report

Source evidence

How this individual concern was interpreted

PFD Monitor created a concise, searchable interpretation from the report wording shown below. Response links show a clear evidence connection; they do not assign responsibility.

PFD Monitor interpretation

Infant products with partially lowered sides posing entrapment risk

Wider context from the report

“(a) The current BS EN 1130 -1:1997 & 2:1996 Cribs and Cradles for Domestic Use has not kept up with the recent development of infants bedside sleepers. Therefore there has been inadequate and properly informed assessment and consideration of the risks to infants from this new type of bedside sleeper cribs. (b) There are currently a number of other products currently being marketed, in addition to the Bednest Crib, with a partially lowered side which in my mind poses a similar risk to that faced by Grace Roseman. (c) There is a real reluctance from the industry to accept the possible risk of death of infants (and in particularly those with enhanced development skills) by being able to manoeuvre themselves into a position where their head and neck could become trapped over the edge of the partially lowered side. (d) It appears that that the standards which relates to the safety of products for children are being drafted or revised without the authors of those standards adequately consulting with those who have the necessary expertise in paediatric medicine and child development to ensure that the standard properly reflects current scientific knowledge. I consider that the issues raised in this case should be addressed so that future deaths do not occur in similar circumstances and that action should be taken to reduce the risk of deaths of other infants.. ”

Is this part of a recurring concern?

No recurring-concern membership is currently published.

Open source report

Source evidence

How this individual concern was interpreted

PFD Monitor created a concise, searchable interpretation from the report wording shown below. Response links show a clear evidence connection; they do not assign responsibility.

PFD Monitor interpretation

Inadequate consultation with paediatric medicine and child development experts in child product safety standards

Wider context from the report

“(a) The current BS EN 1130 -1:1997 & 2:1996 Cribs and Cradles for Domestic Use has not kept up with the recent development of infants bedside sleepers. Therefore there has been inadequate and properly informed assessment and consideration of the risks to infants from this new type of bedside sleeper cribs. (b) There are currently a number of other products currently being marketed, in addition to the Bednest Crib, with a partially lowered side which in my mind poses a similar risk to that faced by Grace Roseman. (c) There is a real reluctance from the industry to accept the possible risk of death of infants (and in particularly those with enhanced development skills) by being able to manoeuvre themselves into a position where their head and neck could become trapped over the edge of the partially lowered side. (d) It appears that that the standards which relates to the safety of products for children are being drafted or revised without the authors of those standards adequately consulting with those who have the necessary expertise in paediatric medicine and child development to ensure that the standard properly reflects current scientific knowledge. I consider that the issues raised in this case should be addressed so that future deaths do not occur in similar circumstances and that action should be taken to reduce the risk of deaths of other infants.. ”

Is this part of a recurring concern?

No recurring-concern membership is currently published.

Open source report

Source evidence

How this individual concern was interpreted

PFD Monitor created a concise, searchable interpretation from the report wording shown below. Response links show a clear evidence connection; they do not assign responsibility.

PFD Monitor interpretation

Failure to fully accept the risk of infant death when using the crib with the half lowered side

Wider context from the report

“(a) Whilst it is accepted that following Grace death (and the issue of an earlier Prevention of Future death report) that Bednest have now modified their crib there has throughout my investigation been reluctance by the Company to fully accept that there was any real risk of death of infants when using the crib with the half lowered side. No new cribs are being issued without this modification however I am concerned that out in the marketplace there are a large number of these cribs without the modification. In particular:- (i) Where Bednest Cribs are still in the hands of customers who are unaware of the need to modify the crib (ii) Where customers have the modification kit but who still think that it is an optional feature (iii) Those cribs being passed on or are being sold in the second hand market. I consider that the issues raised in this case should be addressed so that future deaths do not occur in similar circumstances and that action should be taken to reduce the risk of deaths of other infants.. ”

Is this part of a recurring concern?

No recurring-concern membership is currently published.

Open source report

Source evidence

How this respondent action was interpreted

PFD Monitor created a concise, searchable interpretation from the published response wording shown below.

PFD Monitor interpretation

Display prominent website, blog and FAQ warnings that prohibit use of unmodified Bednest cribs and provide modification-kit ordering information.

Verbatim wording from the response

“21. In addition, prominent information is displayed on our website, including the home page, with easy click-ordering of modification kits. We have worked with Trading Standards, both before and since the inquest, to ensure that safety notices are in an appropriate form and have been appropriately updated in light of emerging information. We attach a screenshot showing the current homepage of the Bednest website (Attachment 3). As you will see, the safety warning is highly prominent, uses bold and red font and is the first thing anybody would see when visiting the website. The safety warning advises consumers that they must not use the Bednest Crib unless it is modified. It also advises of the risk of rapid injury or death of using the unmodified Bednest with the side in the half fold position.”

Source location

2016-0455-Response-by-Bednest
Page 5 · response
Published 12 February 2017

Open published response

Source evidence

How this respondent action was interpreted

PFD Monitor created a concise, searchable interpretation from the published response wording shown below.

PFD Monitor interpretation

Use social media, including Facebook, to publicise the safety warning and modification campaign.

Verbatim wording from the response

“11. We have been working with our safety notification expert consultants to identify how best to harness publicity for the benefit of our corrective action campaign in order to maximize the prospects of individuals who might be in possession of an unmodified Bednest crib. In particular, our campaign has used social media sites, including Facebook, to publicise the warning and modification. Since 28th December this campaign rapidly reached over 225,000 people on Facebook and remains active on the Bednest Facebook page.”

Source location

2016-0455-Response-by-Bednest
Page 4 · response
Published 12 February 2017

Open published response

Source evidence

How this respondent action was interpreted

PFD Monitor created a concise, searchable interpretation from the published response wording shown below.

PFD Monitor interpretation

Modify Bednest cribs to remove the half-down side functionality and modify the entire rental stock.

Verbatim wording from the response

“4. In light of evolving expert evidence and following consultation with the relevant regulatory authorities, we modified the Bednest Crib in November 2015 so as to remove the “half-down” functionality with the result that the side next to the parental bed can only be fully up or fully down. It is therefore no longer possible for any crib supplied after November 2015, to be left with the side half down. This modification was made on the basis of the “precautionary principle” in light of different opinions expressed by leading paediatricians as to the possibility of a baby being able to manoeuvre itself into the type of position in which Grace Roseman was reportedly found.”

Source location

2016-0455-Response-by-Bednest
Page 3 · response
Published 12 February 2017

Open published response

Source evidence

How this respondent action was interpreted

PFD Monitor created a concise, searchable interpretation from the published response wording shown below.

PFD Monitor interpretation

Monitor online second-hand sales sites and contact ambiguous-listing sellers about the required modification.

Verbatim wording from the response

“22. We continue to work with Trading Standards in the daily monitoring of second hand reseller sites on the internet including Ebay, Gumtree and Schpock. Trading Standards have contacted these sites directly advising them not to sell unmodified Bednest cribs. Ebay have agreed not to list any unmodified Bednest cribs. At present Schpock have also advised that they have stopped the sale of any unmodified Bednest cribs and deleted all historic adverts which relate to unmodified Bednest cribs. We contact sellers where the listing is ambiguous to inform that the modification kit must be fitted. Despite assurances above we still keep a regular check on these websites in case some adverts are missed by their monitoring process.”

Source location

2016-0455-Response-by-Bednest
Page 5 · response
Published 12 February 2017

Open published response

Source evidence

How this respondent action was interpreted

PFD Monitor created a concise, searchable interpretation from the published response wording shown below.

PFD Monitor interpretation

Send a regulatory safety notification about the half-folding side and modification kit to EU member states and publish the notice online.

Verbatim wording from the response

“8. A safety notification (being the appropriate form of regulatory response) was sent out 29th July 2016 alerting all EU member states of the risk posed by the half folding site and the modification kit. The RAPEX notice was published on the internet including on Trading Standards own sites.”

Source location

2016-0455-Response-by-Bednest
Page 3 · response
Published 12 February 2017

Open published response

Source evidence

How this respondent action was interpreted

PFD Monitor created a concise, searchable interpretation from the published response wording shown below.

PFD Monitor interpretation

Run repeat email campaigns warning consumers not to use unmodified Bednest cribs and urging modification-kit installation.

Verbatim wording from the response

“12. On 21 December 2016 a further email campaign was launched, following consultation with RQA, Warwickshire and West Sussex Trading Standards, to the entire Bednest database, including all Bednest purchasers and those who had purchased any accessories. In this email we warned consumers as to the immediate risk of death if the Bednest was used with the side partially lowered and stated that the Bednest must not be used without the modification kit. The email was sent to people who already had the modification kit and urged them to fit the modification kit if they had not already done so. We have followed up with a campaign of repeat sending. We attach a copy of this email (Attachment 1).”

Source location

2016-0455-Response-by-Bednest
Page 4 · response
Published 12 February 2017

Open published response

Source evidence

How this respondent action was interpreted

PFD Monitor created a concise, searchable interpretation from the published response wording shown below.

PFD Monitor interpretation

Disseminate modification-kit safety information through the Charity Retailers Association newsletter and website.

Verbatim wording from the response

“23. We have also liaised with the Charity Retailers Association to inform them of the risk of the half fold side and the modification kit. They have included information as to the modification kit in their newsletter and put the information on their website.”

Source location

2016-0455-Response-by-Bednest
Page 5 · response
Published 12 February 2017

Open published response

Source evidence

How this respondent action was interpreted

PFD Monitor created a concise, searchable interpretation from the published response wording shown below.

PFD Monitor interpretation

Contact Bednest and NCT customers repeatedly to warn about the hazard, promote modification and encourage information-sharing with subsequent owners.

Verbatim wording from the response

“7. In consultation with Trading Standards, product recall consultants and working with NCT we have endeavoured to directly contact all our customers and all NCT customers, to alert them to the hazard and motivate them to modify their Bednest, and to pass this information to anyone they had passed the Bednest to. This direct contact has consisted of a campaign of repeated emails, and letters for the small number for whom no email address was available. We included anybody on relevant databases who had purchased even just a replacement mattress or other accessory. NCT conducted a similar campaign to their known customers, as well as to 100,000 members, and passed details to us for follow up.”

Source location

2016-0455-Response-by-Bednest
Page 3 · response
Published 12 February 2017

Open published response

Source evidence

How this respondent action was interpreted

PFD Monitor created a concise, searchable interpretation from the published response wording shown below.

PFD Monitor interpretation

Send modification kits to all known purchasers who had not previously requested one, using additional staff.

Verbatim wording from the response

“17. Our third phase of corrective action is to send a modification kit to all known purchasers who had not previously requested one. This is a joint action with NCT. We have hired extra staff to enable us to carry this out and we anticipate that we will have completed this third phase, by the end of March 2017. We attach a copy of the letter which accompanies the modification kit sent from Bednest (Attachment 2).”

Source location

2016-0455-Response-by-Bednest
Page 4 · response
Published 12 February 2017

Open published response

Source evidence

How this respondent action was interpreted

PFD Monitor created a concise, searchable interpretation from the published response wording shown below.

PFD Monitor interpretation

Work with the Institute of Health Visiting to inform health visitors about the modification and associated safety risk.

Verbatim wording from the response

“24. Our work with Trading Standards has led us to work with ████████ the head of the Institute of Health Visiting about the ways in which Health Visitors, who routinely go directly in to the homes of new parents to advise on safe sleep and where appropriate inform them about the modification and the safety risk associated with the half fold side. The Institute have 6000 health visitors as members but we understand that when they publicise on Facebook they reach up to around 9000 of the nearly 12000 population of health visitors. Further we have been advised that their posts can reach upwards of 50,000 or more interested parties. We attach a copy of their communication to members (Attachment 5).”

Source location

2016-0455-Response-by-Bednest
Page 5 · response
Published 12 February 2017

Open published response

Source evidence

How this respondent action was interpreted

PFD Monitor created a concise, searchable interpretation from the published response wording shown below.

PFD Monitor interpretation

Offer customers collection, company modification and return of Bednest cribs instead of self-fitting the modification kit.

Verbatim wording from the response

“13. In our communications, customers are offered the option of fitting the modification kit themselves or having the Bednest collected, modified by us and returned, if they do not wish to apply the modification kit themselves.”

Source location

2016-0455-Response-by-Bednest
Page 4 · response
Published 12 February 2017

Open published response

Source evidence

How this respondent action was interpreted

PFD Monitor created a concise, searchable interpretation from the published response wording shown below.

PFD Monitor interpretation

Continue identifying unmodified Bednest cribs and modifying them when they emerge for future reuse.

Verbatim wording from the response

“Our corrective action efforts continue, including on-going monitoring and identification of second-hand users through our replacement mattress sales and the monitoring of on-line private sales. We currently maintain prominent information about the modification kit on our website.”

Source location

2016-0455-Response-by-Bednest
Page 6 · response
Published 12 February 2017

Open published response

Source evidence

How this respondent action was interpreted

PFD Monitor created a concise, searchable interpretation from the published response wording shown below.

PFD Monitor interpretation

Publicise the modification kit and its availability through press, broadcast and online media coverage.

Verbatim wording from the response

“9. As you are aware, the fact of inquest was very widely reported, before, during and after the inquest. Prior to the inquest, ████████ were featured in a number of media outlets, including BBC programme Watchdog, to talk about the tragic death of Grace. We were contacted by these media organisations and alerted them to the modification and how this should be obtained. Watchdog has an average audience of 4-5million viewers. We also provided details of our modification kit and how this could be obtained for publishing on the Watchdog website. The story was also in The Sunday Times, The Mail on Sunday, The Mirror and The Telegraph amongst other regional news outlets as well as featuring on the BBC website and news App both as a report on the tragic incident and also as a dedicated ‘Bednest and safety: what you need to know’ article.”

Source location

2016-0455-Response-by-Bednest
Page 3 · response
Published 12 February 2017

Open published response

Source evidence

How this respondent action was interpreted

PFD Monitor created a concise, searchable interpretation from the published response wording shown below.

PFD Monitor interpretation

Develop, test and obtain approval for a self-fit modification kit, instructions, video demonstration and updated labels.

Verbatim wording from the response

“6. In relation to cribs already in the market, we worked in collaboration with Trading Standards, NCT, product recall consultants and product designers, to design a simple self-fit modification kit that safely removes the half-fold capability, along with simple instructions and an online video demonstration that only requires 77 seconds to view. We also take the opportunity to include updated labels in the kit to bring the Bednest up to the latest specification. The kit, and its suitability for home fit by our purchasers, was tested and approved by the leading testing house, FIRA.”

Source location

2016-0455-Response-by-Bednest
Page 3 · response
Published 12 February 2017

Open published response

Source evidence

How this respondent action was interpreted

PFD Monitor created a concise, searchable interpretation from the published response wording shown below.

PFD Monitor interpretation

Discuss with BSI how to incorporate paediatric advice into the revision of the childcare product standard.

Verbatim wording from the response

“as well as and a convenor of the CEN TC252 WG 4, early learning and protection working group and has been involved in standardisation for more than 20 years. Other members of the Committee include a broad cross-section of industry such as Mamas, Mamas & Papas, Mothercare, Furniture Industry Research Association, Bureau Veritas, and The Lullaby Trust amongst others. The committee members are experts with considerable skill and experience in their fields. My officials at BEIS will discuss with BSI how to ensure that paediatric advice is fed into the revision of the standard.”

Source location

2016-0455-Response-by-Department-for-Business-Energy-and-Industrial-Strategy
Page 3 · response
Published 12 February 2017

Open published response

Source evidence

How this respondent action was interpreted

PFD Monitor created a concise, searchable interpretation from the published response wording shown below.

PFD Monitor interpretation

Work with industry stakeholders to ensure members understand their duties to produce safe products and promptly notify and remove unsafe products.

Verbatim wording from the response

“I believe that the majority of manufacturers take the safety of their products and the intended end users very seriously. I have recently tasked the Working Group on Product Recalls and Safety to explore how to increase both business and consumer awareness on the issues of product safety. My officials at BEIS will work with industry stakeholders such as the British Retail Consortium and the Baby Products Association to ensure their members are aware of their obligations under product safety legislation not only to produce only safe products but also their obligation to notify and remove unsafe products as quickly as possible.”

Source location

2016-0455-Response-by-Department-for-Business-Energy-and-Industrial-Strategy
Page 2 · response
Published 12 February 2017

Open published response

Source evidence

How this respondent position was interpreted

PFD Monitor created a concise, searchable interpretation from the published response wording shown below.

PFD Monitor interpretation

Product modifications, modification kits, ongoing monitoring and related corrective action are considered to fully address the reported safety issues.

Verbatim wording from the response

“Bednest crib, we believe that we have taken the most appropriate and effective corrective action possible. We believe that the corrective action taken also addresses the various issues raised in your Regulation 28 Reports and has achieved the best practical results possible in the field.”

Source location

2016-0455-Response-by-Bednest
Page 6 · response
Published 12 February 2017

Open published response

Source evidence

How this respondent position was interpreted

PFD Monitor created a concise, searchable interpretation from the published response wording shown below.

PFD Monitor interpretation

Existing product-safety legislation requires similar products to be safe and permits competent authorities to remove products considered unsafe.

Verbatim wording from the response

“All products supplied or placed on the UK market are required to be safe under the General Product Safety Regulations. This includes similar products to bedside sleepers; competent authorities can use the GPSR to remove products they consider unsafe. The Government recognises the seriousness of this issue, and my officials at BEIS will work with stakeholders to review the guidance currently available to retailers and manufacturers to determine if it is fit for purpose, which will help to ensure they fully understand their responsibilities and how to comply with them.”

Source location

2016-0455-Response-by-Department-for-Business-Energy-and-Industrial-Strategy
Page 2 · response
Published 12 February 2017

Open published response

Other statements in published responses

These actions and other statements could not be clearly connected to one concern in this report.

Recipient-stated actions An action is something a recipient says it has done, is doing, or plans to do in response to a concern raised.12

  1. 1

    Remove photographs depicting unsafe use of the Bednest from company-controlled publicity materials and website.

    Stated by Bednest LimitedStated completedThe respondent said that this action was complete when they made their response on 12 February 2017.
  2. 2

    Add safety warning labels to the crib and stand covering user-guide use, unattended positioning and maximum tilt.

    Stated by Bednest LimitedStated completedThe respondent said that this action was complete when they made their response on 12 February 2017.
  3. 3

    Work with Trading Standards to request that a former mattress supplier send safety notices and modification instructions to past customers.

    Stated by Bednest LimitedStated in progressThe respondent said that this action was in progress when they made their response on 12 February 2017.
  4. 4

    Stop selling Bednest products through UK retail channels while continuing modified-form rental and direct purchase.

    Stated by Bednest LimitedStated completedThe respondent said that this action was complete when they made their response on 12 February 2017.
  5. 5

    Provide updated safety warnings to purchasers of replacement mattresses or refurbishment kits.

    Stated by Bednest LimitedStated completedThe respondent said that this action was complete when they made their response on 12 February 2017.
  6. 6

    Provide current Bednest instructions with rentals and sales, and make them available for direct download from the website.

    Stated by Bednest LimitedStated completedThe respondent said that this action was complete when they made their response on 12 February 2017.
  7. 7

    Operate a dedicated 24-hour hotline for modification-kit supply and consumer assistance.

    Stated by Bednest LimitedStated completedThe respondent said that this action was complete when they made their response on 12 February 2017.
  8. 8

    Add a clear label explaining the maximum permitted crib tilt and how to measure it.

    Stated by Bednest LimitedStated completedThe respondent said that this action was complete when they made their response on 12 February 2017.
  9. 9

    Explore ways to increase business and consumer awareness of product-safety issues through the Working Group on Product Recalls and Safety.

    Stated by Department for Business, Energy & Industrial StrategyStated plannedThe respondent said that this action was planned when they made their response on 12 February 2017.
  10. 10

    Continue engaging stakeholders and delivery partners to gather intelligence on bedside sleepers and related products for standard-development discussions.

    Stated by Department for Business, Energy & Industrial StrategyStated in progressThe respondent said that this action was in progress when they made their response on 12 February 2017.
  11. 11

    Review existing product-safety guidance with stakeholders to determine whether it adequately supports retailers’ and manufacturers’ compliance responsibilities.

    Stated by Department for Business, Energy & Industrial StrategyStated plannedThe respondent said that this action was planned when they made their response on 12 February 2017.
  12. 12

    Engage RoSPA to assess whether general sleep-environment guidance and consumer awareness should be improved.

    Stated by Department for Business, Energy & Industrial StrategyStated plannedThe respondent said that this action was planned when they made their response on 12 February 2017.

Recipient positions A position is what a recipient says about a concern when they do not describe a specific action.2

  1. 1

    The bespoke tilt design is considered safer and more suitable than uncontrolled alternatives for managing infant reflux.

    Stated by Bednest LimitedDisputes the concernThe respondent disagreed with part of the concern or the basis for it.
  2. 2

    Removing the tilt function is not possible while preserving accurate height adjustment to the parental mattress.

    Stated by Bednest LimitedUnable to actThe respondent said that a constraint prevented them from taking the relevant action.

Source evidence

How this respondent action was interpreted

PFD Monitor created a concise, searchable interpretation from the published response wording shown below.

PFD Monitor interpretation

Remove photographs depicting unsafe use of the Bednest from company-controlled publicity materials and website.

Verbatim wording from the response

“1. We do not have, and have never had, any photographs of the Bednest being used with a baby as a free-standing crib with the side in the half-down position. There was one photograph on the website of a mother in bed beside her baby with the side in the half-folded position and with the mother’s eyes closed. We removed this photograph from the website soon after receiving your report. No such photos in the control of the Company appeared in any Bednest publicity material since then. Following product modifications detailed below, the half fold side feature has been removed; all photographs within our control of the Bednest with the half fold side have been removed as the product no longer has this feature.”

Source location

2016-0455-Response-by-Bednest
Page 2 · response
Published 12 February 2017

Open published response

Source evidence

How this respondent action was interpreted

PFD Monitor created a concise, searchable interpretation from the published response wording shown below.

PFD Monitor interpretation

Add safety warning labels to the crib and stand covering user-guide use, unattended positioning and maximum tilt.

Verbatim wording from the response

“3. In addition, we have added new warning labels on the Bednest itself and its stand. These include:”

Source location

2016-0455-Response-by-Bednest
Page 2 · response
Published 12 February 2017

Open published response

Source evidence

How this respondent action was interpreted

PFD Monitor created a concise, searchable interpretation from the published response wording shown below.

PFD Monitor interpretation

Work with Trading Standards to request that a former mattress supplier send safety notices and modification instructions to past customers.

Verbatim wording from the response

“19. All rental Bednest cribs have been examined and modified, either by the customer or at source by Bednest staff.”

Source location

2016-0455-Response-by-Bednest
Page 4 · response
Published 12 February 2017

Open published response

Source evidence

How this respondent action was interpreted

PFD Monitor created a concise, searchable interpretation from the published response wording shown below.

PFD Monitor interpretation

Stop selling Bednest products through UK retail channels while continuing modified-form rental and direct purchase.

Verbatim wording from the response

“26. Following your first report, NCT suspended all sales of Bednest and it has not been sold by NCT since. The NCT has also closed down its trading arm and no longer markets any baby products at all. Bednest no longer sell to any other retail channels in the UK. The Bednest product remains available for renting and purchase from Bednest Ltd in its modified form with additional labelling.”

Source location

2016-0455-Response-by-Bednest
Page 5 · response
Published 12 February 2017

Open published response

Source evidence

How this respondent action was interpreted

PFD Monitor created a concise, searchable interpretation from the published response wording shown below.

PFD Monitor interpretation

Provide updated safety warnings to purchasers of replacement mattresses or refurbishment kits.

Verbatim wording from the response

“19. All rental Bednest cribs have been examined and modified, either by the customer or at source by Bednest staff.”

Source location

2016-0455-Response-by-Bednest
Page 4 · response
Published 12 February 2017

Open published response

Source evidence

How this respondent action was interpreted

PFD Monitor created a concise, searchable interpretation from the published response wording shown below.

PFD Monitor interpretation

Provide current Bednest instructions with rentals and sales, and make them available for direct download from the website.

Verbatim wording from the response

“2. The instructions for the Bednest have always been available free of charge from the company to anyone who requested them. An up-to-date instruction booklet is of course sent out every time a Bednest is rented, and with every new or ex-rental Bednest sold. A copy of the instructions, in their current form, are also now available by direct download on the Bednest website.”

Source location

2016-0455-Response-by-Bednest
Page 2 · response
Published 12 February 2017

Open published response

Source evidence

How this respondent action was interpreted

PFD Monitor created a concise, searchable interpretation from the published response wording shown below.

PFD Monitor interpretation

Operate a dedicated 24-hour hotline for modification-kit supply and consumer assistance.

Verbatim wording from the response

“18. We have a dedicated 24 hour hotline to assist with the supply of modification kits and to deal with any enquiries from consumers about the modification.”

Source location

2016-0455-Response-by-Bednest
Page 4 · response
Published 12 February 2017

Open published response

Source evidence

How this respondent action was interpreted

PFD Monitor created a concise, searchable interpretation from the published response wording shown below.

PFD Monitor interpretation

Add a clear label explaining the maximum permitted crib tilt and how to measure it.

Verbatim wording from the response

“25. We note that you raised the “tilt” option of the crib in your first report. The tilt function was designed to help babies who suffer from reflux. We have introduced a new label on the crib which emphasises the maximum tilt and explains how to measure the maximum tilt level in a clear and simple manner. The NHS Choices website recommends some crude ways of tilting a baby’s sleep surface to help with reflux. We believe that the Bednest's bespoke tilt design is safer and more suitable than the uncontrolled and ad hoc alternatives, such as the use of books placed under crib legs or a pillow placed under the mattress as advised by NHS Choices.”

Source location

2016-0455-Response-by-Bednest
Page 5 · response
Published 12 February 2017

Open published response

Source evidence

How this respondent action was interpreted

PFD Monitor created a concise, searchable interpretation from the published response wording shown below.

PFD Monitor interpretation

Explore ways to increase business and consumer awareness of product-safety issues through the Working Group on Product Recalls and Safety.

Verbatim wording from the response

“I believe that the majority of manufacturers take the safety of their products and the intended end users very seriously. I have recently tasked the Working Group on Product Recalls and Safety to explore how to increase both business and consumer awareness on the issues of product safety. My officials at BEIS will work with industry stakeholders such as the British Retail Consortium and the Baby Products Association to ensure their members are aware of their obligations under product safety legislation not only to produce only safe products but also their obligation to notify and remove unsafe products as quickly as possible.”

Source location

2016-0455-Response-by-Department-for-Business-Energy-and-Industrial-Strategy
Page 2 · response
Published 12 February 2017

Open published response

Source evidence

How this respondent action was interpreted

PFD Monitor created a concise, searchable interpretation from the published response wording shown below.

PFD Monitor interpretation

Continue engaging stakeholders and delivery partners to gather intelligence on bedside sleepers and related products for standard-development discussions.

Verbatim wording from the response

“In addition to the work being undertaken to revise the standard, my department will continue to engage with stakeholders and delivery partners to gather further intelligence on products such as these. This evidence will be fed into any discussions regarding the development of the standard and others in the area of childcare products. In addition, we will be engaging with The Royal Society for the Prevention of Accidents (RoSPA) on whether there is a need to improve general guidance and raise consumer awareness surrounding the sleep environment.”

Source location

2016-0455-Response-by-Department-for-Business-Energy-and-Industrial-Strategy
Page 3 · response
Published 12 February 2017

Open published response

Source evidence

How this respondent action was interpreted

PFD Monitor created a concise, searchable interpretation from the published response wording shown below.

PFD Monitor interpretation

Review existing product-safety guidance with stakeholders to determine whether it adequately supports retailers’ and manufacturers’ compliance responsibilities.

Verbatim wording from the response

“All products supplied or placed on the UK market are required to be safe under the General Product Safety Regulations. This includes similar products to bedside sleepers; competent authorities can use the GPSR to remove products they consider unsafe. The Government recognises the seriousness of this issue, and my officials at BEIS will work with stakeholders to review the guidance currently available to retailers and manufacturers to determine if it is fit for purpose, which will help to ensure they fully understand their responsibilities and how to comply with them.”

Source location

2016-0455-Response-by-Department-for-Business-Energy-and-Industrial-Strategy
Page 2 · response
Published 12 February 2017

Open published response

Source evidence

How this respondent action was interpreted

PFD Monitor created a concise, searchable interpretation from the published response wording shown below.

PFD Monitor interpretation

Engage RoSPA to assess whether general sleep-environment guidance and consumer awareness should be improved.

Verbatim wording from the response

“In addition to the work being undertaken to revise the standard, my department will continue to engage with stakeholders and delivery partners to gather further intelligence on products such as these. This evidence will be fed into any discussions regarding the development of the standard and others in the area of childcare products. In addition, we will be engaging with The Royal Society for the Prevention of Accidents (RoSPA) on whether there is a need to improve general guidance and raise consumer awareness surrounding the sleep environment.”

Source location

2016-0455-Response-by-Department-for-Business-Energy-and-Industrial-Strategy
Page 3 · response
Published 12 February 2017

Open published response

Source evidence

How this respondent position was interpreted

PFD Monitor created a concise, searchable interpretation from the published response wording shown below.

PFD Monitor interpretation

The bespoke tilt design is considered safer and more suitable than uncontrolled alternatives for managing infant reflux.

Verbatim wording from the response

“25. We note that you raised the “tilt” option of the crib in your first report. The tilt function was designed to help babies who suffer from reflux. We have introduced a new label on the crib which emphasises the maximum tilt and explains how to measure the maximum tilt level in a clear and simple manner. The NHS Choices website recommends some crude ways of tilting a baby’s sleep surface to help with reflux. We believe that the Bednest's bespoke tilt design is safer and more suitable than the uncontrolled and ad hoc alternatives, such as the use of books placed under crib legs or a pillow placed under the mattress as advised by NHS Choices.”

Source location

2016-0455-Response-by-Bednest
Page 5 · response
Published 12 February 2017

Open published response

Source evidence

How this respondent position was interpreted

PFD Monitor created a concise, searchable interpretation from the published response wording shown below.

PFD Monitor interpretation

Removing the tilt function is not possible while preserving accurate height adjustment to the parental mattress.

Verbatim wording from the response

“Our design team also informed us that it would be impossible to remove the tilt function from the stand whilst preserving the ability to adjust the Bednest accurately to the same level as the parental mattress – which is an important factor in making the Bednest as safe as possible and fit for purpose.”

Source location

2016-0455-Response-by-Bednest
Page 5 · response
Published 12 February 2017

Open published response
Back to top

Information checked against the published report and official responses · Data reviewed 7 Sep 2026 · About data quality and limitations

Official responses located
2/2

Data last updated 7 September 2026