PFD report

Melvyn Lee BLOUNT · Prevention of Future Deaths report

Pin Get email alerts Request correction

Issued 21 Sep 2023•Derby and Derbyshire

Report record

Published report and response evidence

This page connects the concerns raised in this report with statements found in recipients’ published responses. A link shows a clear evidence connection; it does not assign responsibility.

View original report
Concerns
1

Raised in this report

Recipients
1

Named on the report

Responses found
1

Of 1 recipient

Stated actions
11

Described in responses

Recipients and published responses

Source document

Full report text

This is the full text from the original published report.

Open published report

Concerns and recipient responses

Select any concern, action or position to view the source wording.

Report evidence summary

Concerns raised1

  1. Lack of a clear policy for communicating drug alerts when a GP prescribes at the behest of a non-prescriber without seeing the patient
    Part of recurring concern: Unclear responsibility for prescribing and medication advice
Responses linked to these concerns

Each statement is shown once, even when linked to more than one concern.

Actions described in response An action is something a recipient says it has done, is doing, or plans to do in response to a concern raised.4

  1. Action

    Trial sending selected patients AccuRx messages linking to medication information leaflets, informed by clinical judgement and confidentiality considerations.

    Stated by Lister House SurgeryStated in progressThe respondent said that this action was in progress when they made their response on 26 September 2023.
  2. Action

    Provide daily GP debriefs and clinical supervision for mental health workers, including medication safety, alerts, side effects and documentation.

    Stated by Lister House SurgeryStated completedThe respondent said that this action was complete when they made their response on 26 September 2023.
  3. Action

    Expand TeamNet for all staff to circulate MHRA alerts, record review and track clinicians’ understanding.

    Stated by Lister House SurgeryStated plannedThe respondent said that this action was planned when they made their response on 26 September 2023.

Respondent positions A position is what a recipient says about a concern when it does not describe a specific action.1

  1. Position

    The practice considers that it has taken the necessary action to address the Coroner’s concerns and does not identify a need for further work.

    Stated by Lister House SurgeryNo action considered necessaryThe respondent said that no further action was needed.

Source evidence

How this individual concern was interpreted

PFD Monitor created a concise, searchable interpretation from the report wording shown below. Response links show a clear evidence connection; they do not assign responsibility.

PFD Monitor interpretation

Lack of a clear policy for communicating drug alerts when a GP prescribes at the behest of a non-prescriber without seeing the patient

Wider context from the report

“Mr Blount had a consultation with a non-prescribing mental health practitioner at his GP practice who considered that he would benefit from the prescription of zopiclone. As a non prescriber he had to seek the assistance of a GP to actually prescribe the tablets and this was done after discussion between the two professionals. There was no direct contact between the GP and Mr Blount. The mental health practitioner was aware of a relevant drug alert but did not inform Mr Blount. From the evidence it is apparent that at the point of prescribing any drugs a GP will receive a pop up on their computer if there are any drug alerts pertinent to the drug being prescribed. The GP will then be able to determine if the drug alert is relevant and if so should be passed on to the patient. It was clear that if the GP had direct contact with the patient it would be their responsibility to digest the alert and inform the patient. What remains unclear is what should happen to ensure that an alert is digested and disseminated when it is the GP who receives the alert but is prescribing at the behest of a non prescriber and so does not see the patient. The lack of a clear policy gives rise to the risk that drug alerts are not seen by non-prescribers and therefore not communicated or are being seen or known about but still not communicated. It also remained unclear from the evidence whether the GP prescribing the drug remains ultimately responsible for ensuring that patients are properly informed and if they do, how they can satisfy themselves that relevant information is passed to the patient without seeing them personally. ”

Is this part of a recurring concern?

Yes — Unclear responsibility for prescribing and medication advice.

Open source report

Source evidence

How this respondent action was interpreted

PFD Monitor created a concise, searchable interpretation from the published response wording shown below.

PFD Monitor interpretation

Trial sending selected patients AccuRx messages linking to medication information leaflets, informed by clinical judgement and confidentiality considerations.

Verbatim wording from the response

“The practice has also discussed how we can safely convey drug safety information and all recognised side effects in a drug information leaflet to patients. This includes the challenges around patient confidentiality and consent to share this beyond the patient consulting. The practice is trailing sending to some patients, based on clinical judgement, an AccuRx message with an NHS link to the medication patient information leaflet. A demonstration of this has been shared to the whole practice at the clinical meeting on 12th October 2023, alongside a recorded video demonstration which will be sent in our next weekly update.”

Source location

Response from Lister House Surgery
Page 4 · response
Published 26 September 2023

Open published response

Source evidence

How this respondent action was interpreted

PFD Monitor created a concise, searchable interpretation from the published response wording shown below.

PFD Monitor interpretation

Provide daily GP debriefs and clinical supervision for mental health workers, including medication safety, alerts, side effects and documentation.

Verbatim wording from the response

“In October 2023 the practice introduced a daily debrief with a General Practitioner for all mental health workers.”

Source location

Response from Lister House Surgery
Page 2 · response
Published 26 September 2023

Open published response

Source evidence

How this respondent action was interpreted

PFD Monitor created a concise, searchable interpretation from the published response wording shown below.

PFD Monitor interpretation

Expand TeamNet for all staff to circulate MHRA alerts, record review and track clinicians’ understanding.

Verbatim wording from the response

“MHRA and prescribing updates are a regular agenda item on the monthly whole practice clinical meeting led by the pharmacy team. A new module called ‘TeamNet’ will be expanded for use by all staff and MHRA alerts will be circulated on TeamNet for review. A record of this will be kept and updated to ensure all clinicians have read and understood the update.”

Source location

Response from Lister House Surgery
Page 4 · response
Published 26 September 2023

Open published response

Source evidence

How this respondent action was interpreted

PFD Monitor created a concise, searchable interpretation from the published response wording shown below.

PFD Monitor interpretation

Allocate non-prescriber prescribing decisions to GP partners with protected time and require GP review, debriefing and drug-safety checks before prescribing.

Verbatim wording from the response

“The practice prescribing lead Partner ████████, in conjunction with our practice and PCN pharmacy team, reviewed our prescribing practices when non prescribing clinicians are consulting patients. We have a number of non-prescribers including mental health workers, nurses, physician associate and clinical pharmacists. This project started in July 2023. Following consultation with the nurse lead, clinical pharmacist lead, and practice manager, a PDSA (Plan, Do, Study, Act) quality improvement project was commenced. The project aimed to ensure the processes around non-prescribers and recommending medications are robust with clear accountability and clinical governance processes. We have reviewed our prior method whereby a prescription is prepared by the non-prescriber and a red flag on the electronic prescription alerted the prescriber to check the prescription before signing.”

Source location

Response from Lister House Surgery
Page 3 · response
Published 26 September 2023

Open published response

Source evidence

How this respondent position was interpreted

PFD Monitor created a concise, searchable interpretation from the published response wording shown below.

PFD Monitor interpretation

The practice considers that it has taken the necessary action to address the Coroner’s concerns and does not identify a need for further work.

Verbatim wording from the response

“We would once again like to offer our sincere condolences to the family. We trust this report confirms that we have taken necessary action to address the concerns raised by the Coroner. We would be happy to provide further information to assist the Coroner if required.”

Source location

Response from Lister House Surgery
Page 5 · response
Published 26 September 2023

Open published response

Other statements in published responses

These actions and other statements could not be clearly connected to one concern in this report.

Recipient-stated actions An action is something a recipient says it has done, is doing, or plans to do in response to a concern raised.7

  1. 1

    Deliver the next annual suicide-awareness and prevention training for all clinical and non-clinical staff and record attendance.

    Stated by Lister House SurgeryStated plannedThe respondent said that this action was planned when they made their response on 26 September 2023.
  2. 2

    Hold and record an MDT session reiterating use of the Psychological Arden System template, then share it with the team.

    Stated by Lister House SurgeryStated plannedThe respondent said that this action was planned when they made their response on 26 September 2023.
  3. 3

    Audit mental health workers’ consultations and prescribing for clinical appropriateness, safety, monitoring and record keeping.

    Stated by Lister House SurgeryStated completedThe respondent said that this action was complete when they made their response on 26 September 2023.
  4. 4

    Share identified outstanding record-keeping practice as best practice with relevant staff.

    Stated by Lister House SurgeryStated plannedThe respondent said that this action was planned when they made their response on 26 September 2023.
  5. 5

    Deliver mandatory mental-health education for clinical staff on acute psychosis, depression, suicide and prescribing, and share its recording.

    Stated by Lister House SurgeryStated completedThe respondent said that this action was complete when they made their response on 26 September 2023.
  6. 6

    Start one debriefing GP per session to coordinate supervision for all non-prescribers.

    Stated by Lister House SurgeryStated plannedThe respondent said that this action was planned when they made their response on 26 September 2023.
  7. 7

    Complete annual reviews of mental health workers’ consultations and documentation and provide individual and team feedback.

    Stated by Lister House SurgeryStated plannedThe respondent said that this action was planned when they made their response on 26 September 2023.

Source evidence

How this respondent action was interpreted

PFD Monitor created a concise, searchable interpretation from the published response wording shown below.

PFD Monitor interpretation

Deliver the next annual suicide-awareness and prevention training for all clinical and non-clinical staff and record attendance.

Verbatim wording from the response

“The practice engages in an annual mandatory suicide awareness and prevention training and the next update will be for all staff (clinical and non-clinical) on 17th April 2024. A register of attendance will be taken. Our previous training on suicide and prevention was at our staff wellbeing and resilience whole practice event on 19th April 2023.”

Source location

Response from Lister House Surgery
Page 5 · response
Published 26 September 2023

Open published response

Source evidence

How this respondent action was interpreted

PFD Monitor created a concise, searchable interpretation from the published response wording shown below.

PFD Monitor interpretation

Hold and record an MDT session reiterating use of the Psychological Arden System template, then share it with the team.

Verbatim wording from the response

“• An MDT session will be held to reiterate the use of the Psychological Arden System template. This template covers all aspects of safety netting checks during the consultation. The session will be recorded and then shared to the team.”

Source location

Response from Lister House Surgery
Page 3 · response
Published 26 September 2023

Open published response

Source evidence

How this respondent action was interpreted

PFD Monitor created a concise, searchable interpretation from the published response wording shown below.

PFD Monitor interpretation

Audit mental health workers’ consultations and prescribing for clinical appropriateness, safety, monitoring and record keeping.

Verbatim wording from the response

“Clinical Audit of Mental Health Workers”

Source location

Response from Lister House Surgery
Page 2 · response
Published 26 September 2023

Open published response

Source evidence

How this respondent action was interpreted

PFD Monitor created a concise, searchable interpretation from the published response wording shown below.

PFD Monitor interpretation

Share identified outstanding record-keeping practice as best practice with relevant staff.

Verbatim wording from the response

“• Both GPs noted one mental health worker to have outstanding record keeping and this will be shared as best practice.”

Source location

Response from Lister House Surgery
Page 3 · response
Published 26 September 2023

Open published response

Source evidence

How this respondent action was interpreted

PFD Monitor created a concise, searchable interpretation from the published response wording shown below.

PFD Monitor interpretation

Deliver mandatory mental-health education for clinical staff on acute psychosis, depression, suicide and prescribing, and share its recording.

Verbatim wording from the response

“The clinical team, both GPs and mental health workers attended a mandatory education event on 25th October 2023 with ████████, a local Consultant Psychiatrist, covering mental health disorders on the topics of acute psychosis and depression, suicide and prescribing. A recording has been shared with all clinicians to watch and a register of attendees has been taken.”

Source location

Response from Lister House Surgery
Page 5 · response
Published 26 September 2023

Open published response

Source evidence

How this respondent action was interpreted

PFD Monitor created a concise, searchable interpretation from the published response wording shown below.

PFD Monitor interpretation

Start one debriefing GP per session to coordinate supervision for all non-prescribers.

Verbatim wording from the response

“Our aim is to have one debriefing GP everyday who supports all our non-prescribers in the practice. We will start this non-prescriber supervision method with one GP per session from 4th December 2023 (only delayed due to appointments already being booked with GPs). This will include all the clinical supervision for all non-prescriber as outlined above to streamline debriefing and supervision for ease with rota planning and coordination.”

Source location

Response from Lister House Surgery
Page 4 · response
Published 26 September 2023

Open published response

Source evidence

How this respondent action was interpreted

PFD Monitor created a concise, searchable interpretation from the published response wording shown below.

PFD Monitor interpretation

Complete annual reviews of mental health workers’ consultations and documentation and provide individual and team feedback.

Verbatim wording from the response

“• An annual review of consultations and documentation of the mental health workers will be completed by ████████ and feedback given to individuals and the whole team.”

Source location

Response from Lister House Surgery
Page 3 · response
Published 26 September 2023

Open published response
Back to top

Information checked against the published report and official responses · Data reviewed 7 Sep 2026 · About data quality and limitations

Official responses located
1/1

Data last updated 7 September 2026