PFD report

Stephen Richardson · Prevention of Future Deaths report

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Issued 19 Aug 2015•Stoke-on-Trent and North Staffordshire

Report record

Published report and response evidence

This page connects the concerns raised in this report with statements found in recipients’ published responses. A link shows a clear evidence connection; it does not assign responsibility.

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Concerns
2

Raised in this report

Recipients
1

Named on the report

Responses found
1

Of 1 recipient

Stated actions
1

Described in responses

Recipients and published responses

Source document

Full report text

This is the full text from the original published report.

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Concerns and recipient responses

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Report evidence summary

Concerns raised2

  1. Failure to provide food in the required softened form
    Part of recurring concern: Inadequate provision of food for care residents
  2. Failure to provide drinks using an appropriate cup or glass
Responses linked to these concerns

Each statement is shown once, even when linked to more than one concern.

Respondent positions A position is what a recipient says about a concern when it does not describe a specific action.4

  1. Position

    Staff could not recall baked beans being served, and such food would not usually form part of an easy-chew diet.

    Stated by University Hospitals of North Midlands NHS TrustDisputes the concernThe respondent disagreed with part of the concern or the basis for it.

Source evidence

How this individual concern was interpreted

PFD Monitor created a concise, searchable interpretation from the report wording shown below. Response links show a clear evidence connection; they do not assign responsibility.

PFD Monitor interpretation

Failure to provide food in the required softened form

Wider context from the report

“At the inquest I heard evidence from two professional carers for the deceased. They drew to my attention concerns which arose from nursing on ward 225 at the Royal Stoke University Hospital. Care was needed with what the deceased took orally. His food needed to be softened and drinks had to be given via a normal cup or glass. He had Downs Syndrome and he did not know better himself. He was, despite notices above his bed, fed chocolate biscuits, pastry, baked beans and other solid foods all of which he might have aspirated. Drinks were often given with Tippee cups or in glasses with straws, both of which were inappropriate and again could have caused aspiration. Four copies of ‘traffic light notes’ were handed in to avoid this type of problem and the carers when visiting consistently had to reinforce these messages to nursing staff. It is unlikely that he did aspirate but he might have done. It is depressing to note the frequent lack of care and attention to detail and I would like a report from the Ward Manager as to the issues raised. ”

Is this part of a recurring concern?

Yes — Inadequate provision of food for care residents.

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Source evidence

How this individual concern was interpreted

PFD Monitor created a concise, searchable interpretation from the report wording shown below. Response links show a clear evidence connection; they do not assign responsibility.

PFD Monitor interpretation

Failure to provide drinks using an appropriate cup or glass

Wider context from the report

“At the inquest I heard evidence from two professional carers for the deceased. They drew to my attention concerns which arose from nursing on ward 225 at the Royal Stoke University Hospital. Care was needed with what the deceased took orally. His food needed to be softened and drinks had to be given via a normal cup or glass. He had Downs Syndrome and he did not know better himself. He was, despite notices above his bed, fed chocolate biscuits, pastry, baked beans and other solid foods all of which he might have aspirated. Drinks were often given with Tippee cups or in glasses with straws, both of which were inappropriate and again could have caused aspiration. Four copies of ‘traffic light notes’ were handed in to avoid this type of problem and the carers when visiting consistently had to reinforce these messages to nursing staff. It is unlikely that he did aspirate but he might have done. It is depressing to note the frequent lack of care and attention to detail and I would like a report from the Ward Manager as to the issues raised. ”

Is this part of a recurring concern?

No recurring-concern membership is currently published.

Open source report

Source evidence

How this respondent position was interpreted

PFD Monitor created a concise, searchable interpretation from the published response wording shown below.

PFD Monitor interpretation

Staff could not recall baked beans being served, and such food would not usually form part of an easy-chew diet.

Verbatim wording from the response

“Throughout the nursing documentation nutritional assessments were completed and it is clearly documented there were no concerns in this regard. Whilst it is difficult to provide a comprehensive response in regard to the comment that Mr Richardson was provided baked beans, Sr Shaw has sought a view from her staff and none are able to recall him receiving baked beans as part of his diet. Sr Shaw and the staff rely on the catering staff to provide appropriate meals for an easy chew diet and she is of the understanding that baked beans do not usually form part of this diet so it would be unusual for them to be served.”

Source location

2015-0507-Response-by-University-Hopsitals-of-North-Midlands-NHS-Trust
Page 2 · response
Published 18 August 2015

Open published response

Source evidence

How this respondent position was interpreted

PFD Monitor created a concise, searchable interpretation from the published response wording shown below.

PFD Monitor interpretation

Traffic-light instructions, documented dietary requirements, nutritional assessments, daily intake support and SALT referral procedures were considered sufficient safeguards.

Verbatim wording from the response

“Mr Richardson was initially admitted to Ward 226 on the 24th December 2014 but was subsequently transferred over to Ward 225 a few days later. On admission there were no signs of erratic breathing, rendering it difficult for Mr Richards to suck informally from a straw. This suggest that he did not receive too much liquid leading to a cough; if this had been the case, the nursing staff would have made an immediate referral to the SALT (Speech and Language Therapy) Team, as per Trust protocol.”

Source location

2015-0507-Response-by-University-Hopsitals-of-North-Midlands-NHS-Trust
Page 2 · response
Published 18 August 2015

Open published response

Source evidence

How this respondent position was interpreted

PFD Monitor created a concise, searchable interpretation from the published response wording shown below.

PFD Monitor interpretation

Tippee cups were provided because anxiety led the patient to throw items, reflecting an individual safety assessment rather than inappropriate care.

Verbatim wording from the response

“On occasions, Mr Richardson would become anxious and distressed which resulted in him throwing things (including soiled incontinence pads) across his room and it is for this reason that he was provided with Tippee Cups. There is often a fine balance when assessing patients’ abilities to eat and drink independently and the nursing staff incorporate such assessments into the daily activities. It is documented that staff assisted Mr Richardson with his oral intake and again, if there were signs that he was having difficulties, a referral would have been made to the SALT team.”

Source location

2015-0507-Response-by-University-Hopsitals-of-North-Midlands-NHS-Trust
Page 3 · response
Published 18 August 2015

Open published response

Source evidence

How this respondent position was interpreted

PFD Monitor created a concise, searchable interpretation from the published response wording shown below.

PFD Monitor interpretation

The records do not indicate aspiration or excessive liquid intake; staff would have referred swallowing difficulties to the SALT team.

Verbatim wording from the response

“Mr Richardson was initially admitted to Ward 226 on the 24th December 2014 but was subsequently transferred over to Ward 225 a few days later. On admission there were no signs of erratic breathing, rendering it difficult for Mr Richards to suck informally from a straw. This suggest that he did not receive too much liquid leading to a cough; if this had been the case, the nursing staff would have made an immediate referral to the SALT (Speech and Language Therapy) Team, as per Trust protocol.”

Source location

2015-0507-Response-by-University-Hopsitals-of-North-Midlands-NHS-Trust
Page 2 · response
Published 18 August 2015

Open published response

Other statements in published responses

These actions and other statements could not be clearly connected to one concern in this report.

Recipient-stated actions An action is something a recipient says it has done, is doing, or plans to do in response to a concern raised.1

  1. 1

    Implement a ward nurse champion role for patients with learning disabilities.

    Stated by University Hospitals of North Midlands NHS TrustStated plannedThe respondent said that this action was planned when they made their response on 18 August 2015.

Source evidence

How this respondent action was interpreted

PFD Monitor created a concise, searchable interpretation from the published response wording shown below.

PFD Monitor interpretation

Implement a ward nurse champion role for patients with learning disabilities.

Verbatim wording from the response

“Sr Shaw is saddened that the Care Home staff felt that Mr Richardson was not cared for appropriately when there is evidence in the nursing records to suggest that nursing staff clearly took into account Stephen’s needs and indeed, went beyond what was expected to ensure that his time on the ward was not too traumatic. The ward staff often develop a close relationship with Care Home staff so that care can be optimised, however in this instance, this did not happen due to limited visits from the staff at the Care Home. Sr Shaw is aware that the ward does not have a nurse ‘champion’ for those patients attending with learning disability and this is something that the Ward will look to implement in the future.”

Source location

2015-0507-Response-by-University-Hopsitals-of-North-Midlands-NHS-Trust
Page 3 · response
Published 18 August 2015

Open published response
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Information checked against the published report and official responses · Data reviewed 7 Sep 2026 · About data quality and limitations

Official responses located
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Data last updated 7 September 2026