PFD report

Gemma Louise Macdonald · Prevention of Future Deaths report

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Issued 5 Dec 2019•Suffolk

Report record

Published report and response evidence

This page connects the concerns raised in this report with statements found in recipients’ published responses. A link shows a clear evidence connection; it does not assign responsibility.

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Concerns
3

Raised in this report

Recipients
4

Named on the report

Responses found
1

Of 4 recipients

Stated actions
1

Described in responses

Source document

Full report text

This is the full text from the original published report.

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Concerns and recipient responses

Select any concern, action or position to view the source wording.

Report evidence summary

Concerns raised3

  1. Lack of a system for establishing purchaser suitability
  2. Lack of a verification process limiting transaction amounts and ordering frequency
    Part of recurring concern: Medication quantity controls failing to prevent unsafe access to excessive amounts
  3. Availability of large quantities of medication for online purchase by an individual
    Part of recurring concern: Medication quantity controls failing to prevent unsafe access to excessive amounts
Responses linked to these concerns

Each statement is shown once, even when linked to more than one concern.

No linked response statements

No respondent-stated action or position is clearly linked to these concerns.

Source evidence

How this individual concern was interpreted

PFD Monitor created a concise, searchable interpretation from the report wording shown below. Response links show a clear evidence connection; they do not assign responsibility.

PFD Monitor interpretation

Lack of a system for establishing purchaser suitability

Wider context from the report

“(2) Whether there is a system for establishing the suitability of the purchaser; ”

Is this part of a recurring concern?

No recurring-concern membership is currently published.

Open source report

Source evidence

How this individual concern was interpreted

PFD Monitor created a concise, searchable interpretation from the report wording shown below. Response links show a clear evidence connection; they do not assign responsibility.

PFD Monitor interpretation

Lack of a verification process limiting transaction amounts and ordering frequency

Wider context from the report

“(3) Whether there is verification process enabling the limiting of transactions to the amount of medicine and frequency of ordering ”

Is this part of a recurring concern?

Yes — Medication quantity controls failing to prevent unsafe access to excessive amounts.

Open source report

Source evidence

How this individual concern was interpreted

PFD Monitor created a concise, searchable interpretation from the report wording shown below. Response links show a clear evidence connection; they do not assign responsibility.

PFD Monitor interpretation

Availability of large quantities of medication for online purchase by an individual

Wider context from the report

“(1) The availability of large quantities of medication to purchase on online by an individual; ”

Is this part of a recurring concern?

Yes — Medication quantity controls failing to prevent unsafe access to excessive amounts.

Open source report

Other statements in published responses

These actions and other statements could not be clearly connected to one concern in this report.

Recipient-stated actions An action is something a recipient says it has done, is doing, or plans to do in response to a concern raised.1

  1. 1

    Work with healthcare regulatory partners to identify further measures and improve the safety of medicines supplied online.

    Stated by Department of Health and Social CareStated in progressThe respondent said that this action was in progress when they made their response on 30 December 2019.

Source evidence

How this respondent action was interpreted

PFD Monitor created a concise, searchable interpretation from the published response wording shown below.

PFD Monitor interpretation

Work with healthcare regulatory partners to identify further measures and improve the safety of medicines supplied online.

Verbatim wording from the response

“The Department is working with healthcare regulatory partners across the health system to identify what more can be done to protect the public and improve the safety of medicines online.”

Source location

2019-0417-Response-from-the-Department-of-Health-and-Social-Care
Page 2 · response
Published 30 December 2019

Open published response
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Information checked against the published report and official responses · Data reviewed 7 Sep 2026 · About data quality and limitations

Official responses located
1/4

Data last updated 7 September 2026