PFD report

Catriona Ellen Martin · Prevention of Future Deaths report

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Issued 4 Dec 2023•Gwent

Report record

Published report and response evidence

This page connects the concerns raised in this report with statements found in recipients’ published responses. A link shows a clear evidence connection; it does not assign responsibility.

View original report
Concerns
2

Raised in this report

Recipients
1

Named on the report

Responses found
1

Of 1 recipient

Stated actions
7

Described in responses

Recipients and published responses

Source document

Full report text

This is the full text from the original published report.

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Concerns and recipient responses

Select any concern, action or position to view the source wording.

Report evidence summary

Concerns raised2

  1. Unclear nursing-team requirements for supervising, supporting and intervening in care
  2. Lack of guidelines establishing the level of delegation of nursing duties
    Part of recurring concern: Unsafe delegation of clinical duties and decisions
Responses linked to these concerns

Each statement is shown once, even when linked to more than one concern.

Actions described in response An action is something a recipient says it has done, is doing, or plans to do in response to a concern raised.3

  1. Action

    Deliver staff education and training on safe delegation of care, family involvement and use of the enhanced observation framework.

    Stated by Aneurin Bevan University LHBStated plannedThe respondent said that this action was planned when they made their response on 11 December 2023.
  2. Action

    Implement and roll out the Person-Centred Enhanced Observational Framework across acute and community wards.

    Stated by Aneurin Bevan University LHBStated completedThe respondent said that this action was complete when they made their response on 11 December 2023.
  3. Action

    Revise the enhanced observation framework to document family discussions, delegation responsibilities and collaborative care planning.

    Stated by Aneurin Bevan University LHBStated in progressThe respondent said that this action was in progress when they made their response on 11 December 2023.

Source evidence

How this individual concern was interpreted

PFD Monitor created a concise, searchable interpretation from the report wording shown below. Response links show a clear evidence connection; they do not assign responsibility.

PFD Monitor interpretation

Unclear nursing-team requirements for supervising, supporting and intervening in care

Wider context from the report

“At the inquest I determined that the level of care that Catriona’s mother was expected to provide was unacceptable but was informed that there are no guidelines to establish the level of delegation of nursing duties in such circumstances, and the requirement of the nursing team to not only continue to supervise care but to support and intervene as required. ”

Is this part of a recurring concern?

No recurring-concern membership is currently published.

Open source report

Source evidence

How this individual concern was interpreted

PFD Monitor created a concise, searchable interpretation from the report wording shown below. Response links show a clear evidence connection; they do not assign responsibility.

PFD Monitor interpretation

Lack of guidelines establishing the level of delegation of nursing duties

Wider context from the report

“At the inquest I determined that the level of care that Catriona’s mother was expected to provide was unacceptable but was informed that there are no guidelines to establish the level of delegation of nursing duties in such circumstances, and the requirement of the nursing team to not only continue to supervise care but to support and intervene as required. ”

Is this part of a recurring concern?

Yes — Unsafe delegation of clinical duties and decisions.

Open source report

Source evidence

How this respondent action was interpreted

PFD Monitor created a concise, searchable interpretation from the published response wording shown below.

PFD Monitor interpretation

Deliver staff education and training on safe delegation of care, family involvement and use of the enhanced observation framework.

Verbatim wording from the response

“Following the raising of the matters of concern, it is recognised that additional training and education is required to ensure staff are clear in their responsibilities in regards appropriate delegation of care to family members. This can include patient care that is not only prescribed through cognitive impairment but is associated with acuity and complexity associated with intervention such as, post operative procedures. Education and training will be delivered via Patient Safety and Quality focused study sessions, supported by a bespoke programme of work with the Person-Centred Care Team. Throughout this work increased emphasis will be placed on appropriate and safe delegation, family involvement and utilising the framework not only for those patients with cognitive impairment but for those patients with complex medical acuity.”

Source location

Response from Aneurin Bevan University Health Board
Page 2 · response
Published 11 December 2023

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Source evidence

How this respondent action was interpreted

PFD Monitor created a concise, searchable interpretation from the published response wording shown below.

PFD Monitor interpretation

Implement and roll out the Person-Centred Enhanced Observational Framework across acute and community wards.

Verbatim wording from the response

“In August 2021, the Health Board developed and then launched a Person-Centred Enhanced Observational Framework. The purpose of the framework is to provide personalised, appropriate, consistent and high-quality enhanced observation/care for those patients deemed appropriate to receive such care requirements. The person-centred enhanced observation framework incorporates an individual management plan and tool kit which assesses a patient’s needs and supports the delivery of care to provide safe and dignified patient centred care.”

Source location

Response from Aneurin Bevan University Health Board
Page 1 · response
Published 11 December 2023

Open published response

Source evidence

How this respondent action was interpreted

PFD Monitor created a concise, searchable interpretation from the published response wording shown below.

PFD Monitor interpretation

Revise the enhanced observation framework to document family discussions, delegation responsibilities and collaborative care planning.

Verbatim wording from the response

“The Health Board is currently in the process of revising the Person-Centred Enhanced Observational Framework. The revised version will include the following requirements to be documented:”

Source location

Response from Aneurin Bevan University Health Board
Page 2 · response
Published 11 December 2023

Open published response

Other statements in published responses

These actions and other statements could not be clearly connected to one concern in this report.

Recipient-stated actions An action is something a recipient says it has done, is doing, or plans to do in response to a concern raised.4

  1. 1

    Develop and disseminate an ERASE poster to raise awareness and share learning from the case.

    Stated by Aneurin Bevan University LHBStated completedThe respondent said that this action was complete when they made their response on 11 December 2023.
  2. 2

    Continue rolling out HealthRoster SafeCare across the Health Board.

    Stated by Aneurin Bevan University LHBStated in progressThe respondent said that this action was in progress when they made their response on 11 December 2023.
  3. 3

    Introduce HealthRoster SafeCare to provide real-time visibility of staffing, acuity, dependency and redeployment needs.

    Stated by Aneurin Bevan University LHBStated completedThe respondent said that this action was complete when they made their response on 11 December 2023.
  4. 4

    Discuss the case and share outcomes widely, reinforcing delegation, documented family conversations and clear communication about family involvement in care.

    Stated by Aneurin Bevan University LHBStated completedThe respondent said that this action was complete when they made their response on 11 December 2023.

Source evidence

How this respondent action was interpreted

PFD Monitor created a concise, searchable interpretation from the published response wording shown below.

PFD Monitor interpretation

Develop and disseminate an ERASE poster to raise awareness and share learning from the case.

Verbatim wording from the response

“• An ‘Educational and Recommendations After Significant Events (ERASE) Poster’ to raise awareness and share learning, specific to this case, has been developed and disseminated.”

Source location

Response from Aneurin Bevan University Health Board
Page 3 · response
Published 11 December 2023

Open published response

Source evidence

How this respondent action was interpreted

PFD Monitor created a concise, searchable interpretation from the published response wording shown below.

PFD Monitor interpretation

Continue rolling out HealthRoster SafeCare across the Health Board.

Verbatim wording from the response

“• HealthRoster SafeCare is a digital platform that has been introduced and currently being rolled out across the Health Board. SafeCare gives nurses the visibility of staffing levels across wards and departments, allowing them to maintain safe and compliant patient care based on patient numbers, acuity and dependency. It supports day-to-day operational changes to the roster in real time, facilitating the redeployment of staff to support enhanced care requirements. The system enables a review of daily staffing levels and whether they are deemed safe to meet clinical demand.”

Source location

Response from Aneurin Bevan University Health Board
Page 2 · response
Published 11 December 2023

Open published response

Source evidence

How this respondent action was interpreted

PFD Monitor created a concise, searchable interpretation from the published response wording shown below.

PFD Monitor interpretation

Introduce HealthRoster SafeCare to provide real-time visibility of staffing, acuity, dependency and redeployment needs.

Verbatim wording from the response

“• HealthRoster SafeCare is a digital platform that has been introduced and currently being rolled out across the Health Board. SafeCare gives nurses the visibility of staffing levels across wards and departments, allowing them to maintain safe and compliant patient care based on patient numbers, acuity and dependency. It supports day-to-day operational changes to the roster in real time, facilitating the redeployment of staff to support enhanced care requirements. The system enables a review of daily staffing levels and whether they are deemed safe to meet clinical demand.”

Source location

Response from Aneurin Bevan University Health Board
Page 2 · response
Published 11 December 2023

Open published response

Source evidence

How this respondent action was interpreted

PFD Monitor created a concise, searchable interpretation from the published response wording shown below.

PFD Monitor interpretation

Discuss the case and share outcomes widely, reinforcing delegation, documented family conversations and clear communication about family involvement in care.

Verbatim wording from the response

“• This case has been discussed and outcomes shared widely. Delegation of care, documented conversations with family members and the importance of clear concise communication with families and friends have been reinforced ensuring clarity is gained in regards family involvement in patient care.”

Source location

Response from Aneurin Bevan University Health Board
Page 3 · response
Published 11 December 2023

Open published response
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Information checked against the published report and official responses · Data reviewed 7 Sep 2026 · About data quality and limitations

Official responses located
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Data last updated 7 September 2026