PFD report

Mary Anne FITZPATRICK · Prevention of Future Deaths report

Pin Get email alerts Request correction

Issued 20 Aug 2025•Inner North London

Report record

Published report and response evidence

This page connects the concerns raised in this report with statements found in recipients’ published responses. A link shows a clear evidence connection; it does not assign responsibility.

View original report
Concerns
3

Raised in this report

Recipients
1

Named on the report

Responses found
1

Of 1 recipient

Stated actions
12

Described in responses

Recipients and published responses

Source document

Full report text

This is the full text from the original published report.

Open published report

Concerns and recipient responses

Select any concern, action or position to view the source wording.

Report evidence summary

Concerns raised3

  1. Failure to undertake serious reflection on poor district nursing outcomes
  2. Insufficient staffing for safe transfer of elderly patients
    Part of recurring concern: Insufficient qualified healthcare staffing capacity
  3. Failure to provide district nursing wound care at appropriate frequency
    Part of recurring concern: Inadequate district nursing wound care
Responses linked to these concerns

Each statement is shown once, even when linked to more than one concern.

Actions described in response An action is something a recipient says it has done, is doing, or plans to do in response to a concern raised.6

  1. Action

    Include tissue-viability referrals, recommendation adherence and pressure-ulcer improvement-plan progress in quarterly audits and divisional quality review.

    Stated by Whittington Health NHS TrustStated plannedThe respondent said that this action was planned when they made their response on 2 September 2025.
  2. Action

    Share incidents, feedback, inquest outcomes and Prevention of Future Deaths notices with staff, including through community-services-wide cascades.

    Stated by Whittington Health NHS TrustStated in progressThe respondent said that this action was in progress when they made their response on 2 September 2025.
  3. Action

    Trial visit-allocation software in the urgent-response team to assess whether it can reduce travel time and increase visit time.

    Stated by Whittington Health NHS TrustStated in progressThe respondent said that this action was in progress when they made their response on 2 September 2025.

Source evidence

How this individual concern was interpreted

PFD Monitor created a concise, searchable interpretation from the report wording shown below. Response links show a clear evidence connection; they do not assign responsibility.

PFD Monitor interpretation

Failure to undertake serious reflection on poor district nursing outcomes

Wider context from the report

“3. When I took evidence from the deputy manager of the Islington Central district nursing team, I was very forcibly struck by the lack of reflection undertaken since Mrs Fitzpatrick’s death, about the district nursing care, even when preparing to give evidence at inquest. The deputy manager was poorly prepared for inquest, appeared to have an inadequate understanding of what was required of her giving evidence, had not acquainted herself with some basic elements of the medical records and, whilst in the witness box, changed her mind about what home visits had been undertaken depending upon who asked her the question. She steadfastly refused to acknowledge gaps in care despite glaring evidence to the contrary, and when this was brought to her attention she simply stopped answering. It is difficult to see how a trust can learn and improve care if there is no serious consideration of why there was a poor outcome. Even the letter of apology sent to Mrs Fitzpatrick’s family was offered to her daughter in an offhand way during a very short telephone call. When giving evidence, the deputy manager seemed to be in difficulty understanding what an apology is, naming this a letter of apology but in essence describing a letter of sympathy, emphasising that it was not an admission that the trust had done anything wrong. I still do not have a proper understanding of what such a letter was meant to achieve. Much more importantly, it seemed to me that Mrs Fitzpatrick’s family do not have a proper understanding of what this letter was meant to achieve. They did not seem comforted by it. ”

Is this part of a recurring concern?

No recurring-concern membership is currently published.

Open source report

Source evidence

How this individual concern was interpreted

PFD Monitor created a concise, searchable interpretation from the report wording shown below. Response links show a clear evidence connection; they do not assign responsibility.

PFD Monitor interpretation

Insufficient staffing for safe transfer of elderly patients

Wider context from the report

“1. It is well recognised that the admission of an elderly person to hospital can be risky and should only be undertaken if really necessary. These days, a long wait on a hospital trolley is predictable. Even without that, the elderly are known often to decondition quickly. At inquest I accepted the evidence of Mrs Fitzpatrick’s family that the reality of her admission to the Whittington on 23 January 2025 was that it was undertaken because there was only one nurse attending her on that day and this nurse felt she could not transfer this small, elderly lady alone with the aids that were available. ”

Is this part of a recurring concern?

Yes — Insufficient qualified healthcare staffing capacity.

Open source report

Source evidence

How this individual concern was interpreted

PFD Monitor created a concise, searchable interpretation from the report wording shown below. Response links show a clear evidence connection; they do not assign responsibility.

PFD Monitor interpretation

Failure to provide district nursing wound care at appropriate frequency

Wider context from the report

“2. The district nurses did not visit to dress the sacral wound with appropriate frequency. Sometimes they attended as planned, but sometimes they did not attend and sometimes they attended but did not change the sacral dressing. It remains unclear to me why that was so. The only explanation I was given was that they were probably “thin on the ground”. ”

Is this part of a recurring concern?

Yes — Inadequate district nursing wound care.

Open source report

Source evidence

How this respondent action was interpreted

PFD Monitor created a concise, searchable interpretation from the published response wording shown below.

PFD Monitor interpretation

Include tissue-viability referrals, recommendation adherence and pressure-ulcer improvement-plan progress in quarterly audits and divisional quality review.

Verbatim wording from the response

“• Timely referral to Tissue Viability Nurse (TVN), adherence with TVN recommendations, and progression of pressure ulcer management improvement plan are to be built into new quarterly audit cycle, and reviewed at divisional quality meeting.”

Source location

Response from Whittington Health NHS Trust
Page 3 · response
Published 2 September 2025

Open published response

Source evidence

How this respondent action was interpreted

PFD Monitor created a concise, searchable interpretation from the published response wording shown below.

PFD Monitor interpretation

Share incidents, feedback, inquest outcomes and Prevention of Future Deaths notices with staff, including through community-services-wide cascades.

Verbatim wording from the response

“Learning from Death: incidents and feedback, inquest outcomes and PFD notices will continue to be shared with staff at meetings. In addition, they will also be cascaded to all staff working in community services.”

Source location

Response from Whittington Health NHS Trust
Page 4 · response
Published 2 September 2025

Open published response

Source evidence

How this respondent action was interpreted

PFD Monitor created a concise, searchable interpretation from the published response wording shown below.

PFD Monitor interpretation

Trial visit-allocation software in the urgent-response team to assess whether it can reduce travel time and increase visit time.

Verbatim wording from the response

“• A trial of visit allocation software (Docabode) is in progress in the Urgent response team and is intended to minimise travel time and maximise time for visits. If successful it will be trialled in District Nursing”

Source location

Response from Whittington Health NHS Trust
Page 4 · response
Published 2 September 2025

Open published response

Source evidence

How this respondent action was interpreted

PFD Monitor created a concise, searchable interpretation from the published response wording shown below.

PFD Monitor interpretation

Individualise daily district-nursing visit allocations for patients’ pressure-ulcer management needs, with monthly service-lead oversight.

Verbatim wording from the response

“• Ensure daily visits allocations are individualised to meet the patients’ Pressure Ulcer (PU) management need by the duty manager, with monthly oversight from Service Lead.”

Source location

Response from Whittington Health NHS Trust
Page 3 · response
Published 2 September 2025

Open published response

Source evidence

How this respondent action was interpreted

PFD Monitor created a concise, searchable interpretation from the published response wording shown below.

PFD Monitor interpretation

Develop procedures to formally review deaths under community-services care for learning.

Verbatim wording from the response

“Mortality review process: Current mortality review processes are largely designed to cover inpatients. New procedures are being devised to ensure all patient deaths under our care in the community services we run are formally reviewed for learning.”

Source location

Response from Whittington Health NHS Trust
Page 4 · response
Published 2 September 2025

Open published response

Source evidence

How this respondent action was interpreted

PFD Monitor created a concise, searchable interpretation from the published response wording shown below.

PFD Monitor interpretation

Share pressure-ulcer incident learning through weekly divisional shared-learning meetings.

Verbatim wording from the response

“• Shared learning from PU incidents will be ensured via weekly divisional pressure ulcer shared learning meetings.”

Source location

Response from Whittington Health NHS Trust
Page 3 · response
Published 2 September 2025

Open published response

Other statements in published responses

These actions and other statements could not be clearly connected to one concern in this report.

Recipient-stated actions An action is something a recipient says it has done, is doing, or plans to do in response to a concern raised.6

  1. 1

    Increase support and training for staff writing statements or attending coroners’ courts, including legal-services support and whole-Trust evidence guidance.

    Stated by Whittington Health NHS TrustStated plannedThe respondent said that this action was planned when they made their response on 2 September 2025.
  2. 2

    Complete and implement a Duty of Candour proforma supporting clear documentation, tracking and audit, with governance-committee reporting.

    Stated by Whittington Health NHS TrustStated in progressThe respondent said that this action was in progress when they made their response on 2 September 2025.
  3. 3

    Circulate new guidance for staff preparing for inquests through medical and legal-department coordination.

    Stated by Whittington Health NHS TrustStated plannedThe respondent said that this action was planned when they made their response on 2 September 2025.
  4. 4

    Introduce Duty of Candour audits and refresher training, with quarterly patient-safety monitoring and Quality Governance Committee reporting.

    Stated by Whittington Health NHS TrustStated in progressThe respondent said that this action was in progress when they made their response on 2 September 2025.
  5. 5

    Review the seniority of staff attending coroners’ courts to improve the usefulness and informativeness of evidence.

    Stated by Whittington Health NHS TrustStated in progressThe respondent said that this action was in progress when they made their response on 2 September 2025.
  6. 6

    Monitor emergency-department adherence to pressure-ulcer prevention standards through weekly spot-check audits and quality-committee reporting.

    Stated by Whittington Health NHS TrustStated in progressThe respondent said that this action was in progress when they made their response on 2 September 2025.

Source evidence

How this respondent action was interpreted

PFD Monitor created a concise, searchable interpretation from the published response wording shown below.

PFD Monitor interpretation

Increase support and training for staff writing statements or attending coroners’ courts, including legal-services support and whole-Trust evidence guidance.

Verbatim wording from the response

“Increase in support and training for staff involved in writing statements and attending the coroner’s court: This will also include advice to ensure that staff will not only cover the care that was delivered by themselves, but provide an overarching statement covering the care delivered as a whole by the Trust. Support will be given by the legal services team. The Trust is reviewing the seniority of staff attending coroner’s court to provide the court with the most useful and informative evidence. In addition to this, new guidance for staff preparing for inquests will be circulated by the Associate Medical Director for learning from deaths, in coordination with the legal department.”

Source location

Response from Whittington Health NHS Trust
Page 4 · response
Published 2 September 2025

Open published response

Source evidence

How this respondent action was interpreted

PFD Monitor created a concise, searchable interpretation from the published response wording shown below.

PFD Monitor interpretation

Complete and implement a Duty of Candour proforma supporting clear documentation, tracking and audit, with governance-committee reporting.

Verbatim wording from the response

“New proforma: A new Duty of Candour proforma has been developed to accurately capture both professional and written Duty of Candour, ensuring documentation is clear and complete. This will better enable tracking and audit of statutory duty of candour across the trust. We expect to have this completed by December 2025, with the results presented to the Quality Governance Committee.”

Source location

Response from Whittington Health NHS Trust
Page 4 · response
Published 2 September 2025

Open published response

Source evidence

How this respondent action was interpreted

PFD Monitor created a concise, searchable interpretation from the published response wording shown below.

PFD Monitor interpretation

Circulate new guidance for staff preparing for inquests through medical and legal-department coordination.

Verbatim wording from the response

“Increase in support and training for staff involved in writing statements and attending the coroner’s court: This will also include advice to ensure that staff will not only cover the care that was delivered by themselves, but provide an overarching statement covering the care delivered as a whole by the Trust. Support will be given by the legal services team. The Trust is reviewing the seniority of staff attending coroner’s court to provide the court with the most useful and informative evidence. In addition to this, new guidance for staff preparing for inquests will be circulated by the Associate Medical Director for learning from deaths, in coordination with the legal department.”

Source location

Response from Whittington Health NHS Trust
Page 4 · response
Published 2 September 2025

Open published response

Source evidence

How this respondent action was interpreted

PFD Monitor created a concise, searchable interpretation from the published response wording shown below.

PFD Monitor interpretation

Introduce Duty of Candour audits and refresher training, with quarterly patient-safety monitoring and Quality Governance Committee reporting.

Verbatim wording from the response

“Duty of Candour audit and training: Ongoing audit and refresher training are being introduced to strengthen understanding of and compliance with Duty of Candour. Levels of completion of training will be monitored by the patient safety team, and the results presented to the Quality Governance Committee quarterly.”

Source location

Response from Whittington Health NHS Trust
Page 5 · response
Published 2 September 2025

Open published response

Source evidence

How this respondent action was interpreted

PFD Monitor created a concise, searchable interpretation from the published response wording shown below.

PFD Monitor interpretation

Review the seniority of staff attending coroners’ courts to improve the usefulness and informativeness of evidence.

Verbatim wording from the response

“Increase in support and training for staff involved in writing statements and attending the coroner’s court: This will also include advice to ensure that staff will not only cover the care that was delivered by themselves, but provide an overarching statement covering the care delivered as a whole by the Trust. Support will be given by the legal services team. The Trust is reviewing the seniority of staff attending coroner’s court to provide the court with the most useful and informative evidence. In addition to this, new guidance for staff preparing for inquests will be circulated by the Associate Medical Director for learning from deaths, in coordination with the legal department.”

Source location

Response from Whittington Health NHS Trust
Page 4 · response
Published 2 September 2025

Open published response

Source evidence

How this respondent action was interpreted

PFD Monitor created a concise, searchable interpretation from the published response wording shown below.

PFD Monitor interpretation

Monitor emergency-department adherence to pressure-ulcer prevention standards through weekly spot-check audits and quality-committee reporting.

Verbatim wording from the response

“A Quality Improvement Project is in progress in our ED to monitor adherence to Pressure Ulcer Prevention and Management Policy as ED acknowledged that elderly patients spend longer in ED due to the complexity of their care. The standard is that all at risk patients will have their pressure areas reviewed within one hour of admission, and that prevention management will be instituted within four hours. The project is carrying out spot check audits of a 10-point check list for 10 patients per week. The results will be presented to will be presented Emergency and Integrated Medicine Quality Committee on 20th November 2025.”

Source location

Response from Whittington Health NHS Trust
Page 2 · response
Published 2 September 2025

Open published response
Back to top

Information checked against the published report and official responses · Data reviewed 7 Sep 2026 · About data quality and limitations

Official responses located
1/1

Data last updated 7 September 2026