PFD report

George French Russell · Prevention of Future Deaths report

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Issued 1 Mar 2018•Manchester South

Report record

Published report and response evidence

This page connects the concerns raised in this report with statements found in recipients’ published responses. A link shows a clear evidence connection; it does not assign responsibility.

View original report
Concerns
4

Raised in this report

Recipients
5

Named on the report

Responses found
3

Of 5 recipients

Stated actions
13

Described in responses

Source document

Full report text

This is the full text from the original published report.

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Concerns and recipient responses

Select any concern, action or position to view the source wording.

Report evidence summary

Concerns raised4

  1. Failure to seek guidance during rapidly evolving labour situations
  2. Lack of structured and direct information sharing between hospital and ambulance services
    Part of recurring concern: Failure to communicate clinically important information reliably between care servicesPart of recurring concern: Unreliable inter-agency information sharing for coordinated care
  3. Lack of paramedic experience in managing footling breech deliveries
    Part of recurring concern: Unreliable emergency management of breech birth
Responses linked to these concerns

Each statement is shown once, even when linked to more than one concern.

Actions described in response An action is something a recipient says it has done, is doing, or plans to do in response to a concern raised.6

  1. Action

    Implement the SBAR communication framework for clinical handovers.

    Stated by East Midlands Ambulance Service NHS TrustStated plannedThe respondent said that this action was planned when they made their response on 8 June 2018.
  2. Action

    Remind clinical staff to escalate advice-call failings so appropriate advice and support are obtained.

    Stated by East Midlands Ambulance Service NHS TrustStated completedThe respondent said that this action was complete when they made their response on 8 June 2018.
  3. Action

    Implement standardised minimum criteria for requesting remote or on-scene obstetric support.

    Stated by East Midlands Ambulance Service NHS TrustStated plannedThe respondent said that this action was planned when they made their response on 8 June 2018.

Respondent positions A position is what a recipient says about a concern when it does not describe a specific action.3

  1. Position

    The HSIB cannot investigate this case because it occurred before the organisation became operational and falls outside its investigation criteria.

    Stated by Health Services Safety Investigations BodyUnable to actThe respondent said that a constraint prevented them from taking the relevant action.

Source evidence

How this individual concern was interpreted

PFD Monitor created a concise, searchable interpretation from the report wording shown below. Response links show a clear evidence connection; they do not assign responsibility.

PFD Monitor interpretation

Failure to seek guidance during rapidly evolving labour situations

Wider context from the report

“1. During the inquest it became clear that during the telephone conversation between EMAS and George’s mother her labour was rapidly developing. There was no evidence of the call taker seeking guidance on how to deal with a rapidly evolving situation other than to update the ambulance crew who were on route. (EMAS) ”

Is this part of a recurring concern?

No recurring-concern membership is currently published.

Open source report

Source evidence

How this individual concern was interpreted

PFD Monitor created a concise, searchable interpretation from the report wording shown below. Response links show a clear evidence connection; they do not assign responsibility.

PFD Monitor interpretation

Lack of structured and direct information sharing between hospital and ambulance services

Wider context from the report

“2. The way in which information was exchanged between Stepping Hill Hospital and EMAS meant that all those involved in making decisions were not in possession of key facts. There was no structure to how information was shared and it was passed 3rd hand. ”

Is this part of a recurring concern?

Yes — Failure to communicate clinically important information reliably between care services; Unreliable inter-agency information sharing for coordinated care.

Open source report

Source evidence

How this individual concern was interpreted

PFD Monitor created a concise, searchable interpretation from the report wording shown below. Response links show a clear evidence connection; they do not assign responsibility.

PFD Monitor interpretation

Lack of paramedic experience in managing footling breech deliveries

Wider context from the report

“3. During labour EMAS were present. The paramedics did not have the experience to deal with a footling breech delivery. Expert input was given for a brief period by a registrar but when that conversation terminated there was no further support given or sought. ”

Is this part of a recurring concern?

Yes — Unreliable emergency management of breech birth.

Open source report

Source evidence

How this individual concern was interpreted

PFD Monitor created a concise, searchable interpretation from the report wording shown below. Response links show a clear evidence connection; they do not assign responsibility.

PFD Monitor interpretation

Failure to provide or seek continuing expert support during footling breech deliveries

Wider context from the report

“3. During labour EMAS were present. The paramedics did not have the experience to deal with a footling breech delivery. Expert input was given for a brief period by a registrar but when that conversation terminated there was no further support given or sought. ”

Is this part of a recurring concern?

Yes — Unreliable emergency management of breech birth.

Open source report

Source evidence

How this respondent action was interpreted

PFD Monitor created a concise, searchable interpretation from the published response wording shown below.

PFD Monitor interpretation

Implement the SBAR communication framework for clinical handovers.

Verbatim wording from the response

“Point Two: EMAS recognises the importance of good communication and information sharing in relation to the delivery of high quality care and patient safety. As such EMAS will now implement a communication framework to ensure the provision of good quality clinical handovers, the SBAR model. The SBAR model (standing for: Situation, Background, Assessment, Recommendation) is a structured communication tool that is considered a best practice element in healthcare settings and has been”

Source location

2018-0062-Response-by-East-Midlands-Ambulance-Service-NHS-Trust
Page 2 · response
Published 8 June 2018

Open published response

Source evidence

How this respondent action was interpreted

PFD Monitor created a concise, searchable interpretation from the published response wording shown below.

PFD Monitor interpretation

Remind clinical staff to escalate advice-call failings so appropriate advice and support are obtained.

Verbatim wording from the response

“With specific regard to the call contact being prematurely ceased, all clinical staff have been reminded of the importance of escalating advice call failings to ensure appropriate advice and support is obtained .”

Source location

2018-0062-Response-by-East-Midlands-Ambulance-Service-NHS-Trust
Page 3 · response
Published 8 June 2018

Open published response

Source evidence

How this respondent action was interpreted

PFD Monitor created a concise, searchable interpretation from the published response wording shown below.

PFD Monitor interpretation

Implement standardised minimum criteria for requesting remote or on-scene obstetric support.

Verbatim wording from the response

“To ensure a more timely and objective Trust approach to community obstetric support EMAS has developed a standardised minimum criteria for requesting support from a remote service and from an on scene clinician. This is expected to be implemented in May 2018 subjected to governance processes. As an interim measure, guidance has been issued by clinical bulletin and to all relevant EOC staff.”

Source location

2018-0062-Response-by-East-Midlands-Ambulance-Service-NHS-Trust
Page 2 · response
Published 8 June 2018

Open published response

Source evidence

How this respondent action was interpreted

PFD Monitor created a concise, searchable interpretation from the published response wording shown below.

PFD Monitor interpretation

Develop and seek regional agreement for a maternity-specific SBAR handover model.

Verbatim wording from the response

“With regards to the specific concerns identified by HM Coroner’s inquest we are also working with our obstetric service partners to extend the SBAR to create a maternity specific model. This approach has been formally shared with our network partners through the East Midlands Maternity Clinical Advisory Group following a debate in early March 2018, in draft format for agreement as a standardised regional handover tool. This is planned for implementation across the EMAS footprint in May 2018 subject to governance approval.”

Source location

2018-0062-Response-by-East-Midlands-Ambulance-Service-NHS-Trust
Page 3 · response
Published 8 June 2018

Open published response

Source evidence

How this respondent action was interpreted

PFD Monitor created a concise, searchable interpretation from the published response wording shown below.

PFD Monitor interpretation

Develop standardised minimum criteria for requesting remote or on-scene obstetric support.

Verbatim wording from the response

“To ensure a more timely and objective Trust approach to community obstetric support EMAS has developed a standardised minimum criteria for requesting support from a remote service and from an on scene clinician. This is expected to be implemented in May 2018 subjected to governance processes. As an interim measure, guidance has been issued by clinical bulletin and to all relevant EOC staff.”

Source location

2018-0062-Response-by-East-Midlands-Ambulance-Service-NHS-Trust
Page 2 · response
Published 8 June 2018

Open published response

Source evidence

How this respondent action was interpreted

PFD Monitor created a concise, searchable interpretation from the published response wording shown below.

PFD Monitor interpretation

Implement the maternity-specific SBAR handover model across the EMAS footprint.

Verbatim wording from the response

“With regards to the specific concerns identified by HM Coroner’s inquest we are also working with our obstetric service partners to extend the SBAR to create a maternity specific model. This approach has been formally shared with our network partners through the East Midlands Maternity Clinical Advisory Group following a debate in early March 2018, in draft format for agreement as a standardised regional handover tool. This is planned for implementation across the EMAS footprint in May 2018 subject to governance approval.”

Source location

2018-0062-Response-by-East-Midlands-Ambulance-Service-NHS-Trust
Page 3 · response
Published 8 June 2018

Open published response

Source evidence

How this respondent position was interpreted

PFD Monitor created a concise, searchable interpretation from the published response wording shown below.

PFD Monitor interpretation

The HSIB cannot investigate this case because it occurred before the organisation became operational and falls outside its investigation criteria.

Verbatim wording from the response

“As you may be aware, the HSIB was set up to investigate systemic safety issues that cut across organisational boundaries. We conduct up to 30 investigations a year and focus on those with the most potential for new learning that have taken place after we became operational on 1st April, 2017. This case occurred before 1st April 2017 and therefore does not meet our criteria for investigation.”

Source location

2018-0062-Response-by-HSIB
Page 1 · response
Published 8 June 2018

Open published response

Source evidence

How this respondent position was interpreted

PFD Monitor created a concise, searchable interpretation from the published response wording shown below.

PFD Monitor interpretation

Operational concerns are for the involved NHS trusts to address.

Verbatim wording from the response

“Your report raises several areas of concern which are operational and for the NHS Trusts involved to address.”

Source location

2018-0062-Response-by-Department-of-Health
Page 1 · response
Published 8 June 2018

Open published response

Source evidence

How this respondent position was interpreted

PFD Monitor created a concise, searchable interpretation from the published response wording shown below.

PFD Monitor interpretation

HSIB cannot investigate incidents occurring before its establishment because they do not meet its investigation criteria.

Verbatim wording from the response

“I am aware that the HSIB has responded to you to advise that, as this incident occurred before its establishment on 1 April 2017, it does not meet the criteria for investigation. Nevertheless, the information provided will assist the HSIB develop a wider picture of safety issues in the NHS and help inform future investigations.”

Source location

2018-0062-Response-by-Department-of-Health
Page 3 · response
Published 8 June 2018

Open published response

Other statements in published responses

These actions and other statements could not be clearly connected to one concern in this report.

Recipient-stated actions An action is something a recipient says it has done, is doing, or plans to do in response to a concern raised.7

  1. 1

    Explore expanding recording capability to remote clinician-carried devices through the IT infrastructure plan.

    Stated by East Midlands Ambulance Service NHS TrustStated in progressThe respondent said that this action was in progress when they made their response on 8 June 2018.
  2. 2

    Promote recording of clinical advice lines at maternity receiving units to support call-data analysis and learning.

    Stated by East Midlands Ambulance Service NHS TrustStated in progressThe respondent said that this action was in progress when they made their response on 8 June 2018.
  3. 3

    Meet external providers to explore working partnerships and communicate revised handover and communication processes.

    Stated by East Midlands Ambulance Service NHS TrustStated plannedThe respondent said that this action was planned when they made their response on 8 June 2018.
  4. 4

    Launch an electronic version of the clinical guidelines through a commissioned application.

    Stated by East Midlands Ambulance Service NHS TrustStated plannedThe respondent said that this action was planned when they made their response on 8 June 2018.
  5. 5

    Provide clinical guideline books to all clinical staff.

    Stated by East Midlands Ambulance Service NHS TrustStated completedThe respondent said that this action was complete when they made their response on 8 June 2018.
  6. 6

    Develop and roll out HSIB’s standardized maternity investigations, including comprehensive case reports and themed reports that disseminate learning and recommendations.

    Stated by Department of Health and Social CareStated in progressThe respondent said that this action was in progress when they made their response on 8 June 2018.
  7. 7

    Launch Safer Maternity Care to set out progress and next steps toward reducing maternity deaths, stillbirths, and brain injuries.

    Stated by Department of Health and Social CareStated completedThe respondent said that this action was complete when they made their response on 8 June 2018.

Source evidence

How this respondent action was interpreted

PFD Monitor created a concise, searchable interpretation from the published response wording shown below.

PFD Monitor interpretation

Explore expanding recording capability to remote clinician-carried devices through the IT infrastructure plan.

Verbatim wording from the response

“Additionally EMAS is exploring the expansion of our recording ability to include remote clinician carried devices. This has been incorporated into a wider IT infrastructure plan as it has significant financial and technical implications.”

Source location

2018-0062-Response-by-East-Midlands-Ambulance-Service-NHS-Trust
Page 3 · response
Published 8 June 2018

Open published response

Source evidence

How this respondent action was interpreted

PFD Monitor created a concise, searchable interpretation from the published response wording shown below.

PFD Monitor interpretation

Promote recording of clinical advice lines at maternity receiving units to support call-data analysis and learning.

Verbatim wording from the response

“Point three: As a part of the engagement with our maternity receiving units, EMAS is working to promote the use of recorded facilities to complement EMAS’ clinical recording ability. Each receiving unit has been requested to ensure that the relevant clinical advice line is recorded to enable analysis of call data to facilitate any necessary learning.”

Source location

2018-0062-Response-by-East-Midlands-Ambulance-Service-NHS-Trust
Page 3 · response
Published 8 June 2018

Open published response

Source evidence

How this respondent action was interpreted

PFD Monitor created a concise, searchable interpretation from the published response wording shown below.

PFD Monitor interpretation

Meet external providers to explore working partnerships and communicate revised handover and communication processes.

Verbatim wording from the response

“In order to address the issue for units outside of the East Midlands region, we have arranged to meet with the various providers to explore working partnerships and inform them of our revised handover and communication processes.”

Source location

2018-0062-Response-by-East-Midlands-Ambulance-Service-NHS-Trust
Page 3 · response
Published 8 June 2018

Open published response

Source evidence

How this respondent action was interpreted

PFD Monitor created a concise, searchable interpretation from the published response wording shown below.

PFD Monitor interpretation

Launch an electronic version of the clinical guidelines through a commissioned application.

Verbatim wording from the response

“In order to ensure that our clinicians are supported in making safe and effective clinical decisions we have provided all clinical staff with clinical guideline books and have commissioned an electronic app version to launch in April 2018. Further support is enabled remotely through our Clinical Assessment Team, which includes Nurses, Paramedics and Midwives.”

Source location

2018-0062-Response-by-East-Midlands-Ambulance-Service-NHS-Trust
Page 3 · response
Published 8 June 2018

Open published response

Source evidence

How this respondent action was interpreted

PFD Monitor created a concise, searchable interpretation from the published response wording shown below.

PFD Monitor interpretation

Provide clinical guideline books to all clinical staff.

Verbatim wording from the response

“In order to ensure that our clinicians are supported in making safe and effective clinical decisions we have provided all clinical staff with clinical guideline books and have commissioned an electronic app version to launch in April 2018. Further support is enabled remotely through our Clinical Assessment Team, which includes Nurses, Paramedics and Midwives.”

Source location

2018-0062-Response-by-East-Midlands-Ambulance-Service-NHS-Trust
Page 3 · response
Published 8 June 2018

Open published response

Source evidence

How this respondent action was interpreted

PFD Monitor created a concise, searchable interpretation from the published response wording shown below.

PFD Monitor interpretation

Develop and roll out HSIB’s standardized maternity investigations, including comprehensive case reports and themed reports that disseminate learning and recommendations.

Verbatim wording from the response

“Safer Maternity Care sets out a number of steps to make sure we are doing all we can to prevent serious incidents in maternity services. This includes developing the role of the Healthcare Safety Investigation Branch³ (HSIB) to standardise investigations of cases of severe brain injury, intrapartum stillbirths, early neonatal deaths and maternal deaths in England so that the NHS learns as quickly as possible from what went wrong and shares this learning as widely as possible to prevent future tragedies.”

Source location

2018-0062-Response-by-Department-of-Health
Page 2 · response
Published 8 June 2018

Open published response

Source evidence

How this respondent action was interpreted

PFD Monitor created a concise, searchable interpretation from the published response wording shown below.

PFD Monitor interpretation

Launch Safer Maternity Care to set out progress and next steps toward reducing maternity deaths, stillbirths, and brain injuries.

Verbatim wording from the response

“In November 2017, we launched Safer Maternity Care: progress and next steps², which set out progress against the delivery of the national maternity ambition to halve the rates of stillbirths, neonatal and maternal deaths and brain injuries that occur during or soon after birth by 2025. To make sure progress is made quickly, we also set out an expectation of a 20 percent reduction by 2020.”

Source location

2018-0062-Response-by-Department-of-Health
Page 2 · response
Published 8 June 2018

Open published response
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Information checked against the published report and official responses · Data reviewed 7 Sep 2026 · About data quality and limitations

Official responses located
3/5

Data last updated 7 September 2026