PFD report

Edir Frederico Araujo DA COSTA · Prevention of Future Deaths report

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Issued 27 Jun 2019•East London

Report record

Published report and response evidence

This page connects the concerns raised in this report with statements found in recipients’ published responses. A link shows a clear evidence connection; it does not assign responsibility.

View original report
Concerns
10

Raised in this report

Recipients
1

Named on the report

Responses found
1

Of 1 recipient

Stated actions
22

Described in responses

Recipients and published responses

Source document

Full report text

This is the full text from the original published report.

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Concerns and recipient responses

Select any concern, action or position to view the source wording.

Report evidence summary

Concerns raised10

  1. Failure to follow the procedure for updating CADs about life-threatening deterioration
    Part of recurring concern: Unreliable multi-agency communication procedures
  2. Failure to recognise agonal breaths
    Part of recurring concern: Failure to recognise agonal breathing
  3. Inadequate systems for supervisors to monitor mandatory training attendance
    Part of recurring concern: Failure to ensure mandatory safety training is completed before safety-critical work
Responses linked to these concerns

Each statement is shown once, even when linked to more than one concern.

Actions described in response An action is something a recipient says it has done, is doing, or plans to do in response to a concern raised.18

  1. Action

    Phase in double-ear headsets for First Contact and Despatch staff, prioritising occupational-health and line-management referrals.

    Stated by Metropolitan Police ServiceStated in progressThe respondent said that this action was in progress when they made their response on 23 August 2019.
  2. Action

    Introduce agonal-breathing video clips into Emergency Life Support training.

    Stated by Metropolitan Police ServiceStated plannedThe respondent said that this action was planned when they made their response on 23 August 2019.
  3. Action

    Progress an external-system change to produce and circulate monthly training-compliance reports to senior managers.

    Stated by Metropolitan Police ServiceStated in progressThe respondent said that this action was in progress when they made their response on 23 August 2019.

Respondent positions A position is what a recipient says about a concern when it does not describe a specific action.3

  1. Position

    Sound testing identified no current noise issues in the communications centre, although further mitigation measures were nevertheless implemented.

    Stated by Metropolitan Police ServiceDisputes the concernThe respondent disagreed with part of the concern or the basis for it.

Source evidence

How this individual concern was interpreted

PFD Monitor created a concise, searchable interpretation from the report wording shown below. Response links show a clear evidence connection; they do not assign responsibility.

PFD Monitor interpretation

Failure to follow the procedure for updating CADs about life-threatening deterioration

Wider context from the report

“(7) The controller who was communicating with the LAS received information that Mr Da Costa had stopped breathing. She did not use the correct procedure to update the LAS in relation to this life threatening deterioration. The MPS are requested to review the operation of the procedure for updating CADs and to take any necessary action to ensure that staff are fully aware of the correct procedure to be adopted. ”

Is this part of a recurring concern?

Yes — Unreliable multi-agency communication procedures.

Open source report

Source evidence

How this individual concern was interpreted

PFD Monitor created a concise, searchable interpretation from the report wording shown below. Response links show a clear evidence connection; they do not assign responsibility.

PFD Monitor interpretation

Failure to recognise agonal breaths

Wider context from the report

“(5) The evidence at the Inquest revealed that agonal breaths were likely to have been missed. The officer provided the description of the breaths as looking like “yawning.” The independent expert stated that these were, beyond reasonable doubt, agonal breaths. The MPS is requested to review the training to officers around the recognition of agonal breaths. Within the training, the MPS may wish to incorporate the helpful descriptions provided by the officer in this case. ”

Is this part of a recurring concern?

Yes — Failure to recognise agonal breathing.

Open source report

Source evidence

How this individual concern was interpreted

PFD Monitor created a concise, searchable interpretation from the report wording shown below. Response links show a clear evidence connection; they do not assign responsibility.

PFD Monitor interpretation

Inadequate systems for supervisors to monitor mandatory training attendance

Wider context from the report

“(1) The evidence at the Inquest revealed that not all police officers are up to date with mandatory Emergency Life Support training. In addition, the current system in place makes it difficult for supervisors to check whether members of their team have received mandatory training. I request that the working group, driven by Met training, review the attendance of officers at mandatory ELS training and review the systems in place for supervisors to monitor attendance. I request that in doing so they consider the concerns raised by Inspector BC in his evidence at the Inquest. ”

Is this part of a recurring concern?

Yes — Failure to ensure mandatory safety training is completed before safety-critical work.

Open source report

Source evidence

How this individual concern was interpreted

PFD Monitor created a concise, searchable interpretation from the report wording shown below. Response links show a clear evidence connection; they do not assign responsibility.

PFD Monitor interpretation

Excessive noise levels in the communications command centre

Wider context from the report

“(6) Evidence was heard at the Inquest that errors were made in communicating information to the LAS. This was in part due to the noise levels within the communication’s command centre for the London Borough of Newham. The MPS is requested to carry out an immediate review into the noise levels within the communication command centre and to take steps to reduce noise levels as far as possible. The longer term plans that the MPS have put in place to review their communications command centre is very much welcomed but it is considered that interim, proportionate measures should be explored. ”

Is this part of a recurring concern?

No recurring-concern membership is currently published.

Open source report

Source evidence

How this individual concern was interpreted

PFD Monitor created a concise, searchable interpretation from the report wording shown below. Response links show a clear evidence connection; they do not assign responsibility.

PFD Monitor interpretation

Failure to ensure that a safety officer takes control of restraint

Wider context from the report

“(2) The evidence at the Inquest did not provide assurance that a safety officer had taken control of the restraint or that one officer was taking the lead in communicating with Mr Da Costa and/or monitoring his condition. In addition, the officers who gave evidence considered that the role of the safety officer mainly applied to restraint in a controlled custody setting. The MPS are requested to review the training provided to staff in relation to the role of the safety officer in a street setting and to consider whether a reminder of the importance of the safety officer role, in the street setting, should be issued to staff (by way of bulletin or otherwise). ”

Is this part of a recurring concern?

Yes — Unsafe police restraint practices and controls.

Open source report

Source evidence

How this individual concern was interpreted

PFD Monitor created a concise, searchable interpretation from the report wording shown below. Response links show a clear evidence connection; they do not assign responsibility.

PFD Monitor interpretation

Inadequate guidance and procedures for CS spray use when a person has an item in their mouth

Wider context from the report

“(4) The evidence given at the Inquest hearing revealed a concern that the use of CS spray, when a person has something in their mouth, could increase the risk of a complete airway obstruction. The MPS is requested to review the guidance and procedures in place for officers, in relation to the use of CS spray where a person is believed to be holding items in their mouth. ”

Is this part of a recurring concern?

Yes — Unsafe use of incapacitant spray when detainees have objects in their mouths.

Open source report

Source evidence

How this individual concern was interpreted

PFD Monitor created a concise, searchable interpretation from the report wording shown below. Response links show a clear evidence connection; they do not assign responsibility.

PFD Monitor interpretation

Insufficient police officer awareness of plastic bag and choking risks

Wider context from the report

“(3) The Inquest heard that it is well documented that members of the public may swallow plastic bags to evade arrest or conceal evidence. Placing plastic bags in the mouth raises a very high risk of choking. Police officers should be aware of these risks. The MPS are requested to review the training provided to police officers to ensure they are fully informed about the specific risks around the use of plastic bags and the associated risk of choking. ”

Is this part of a recurring concern?

Yes — Unsafe implementation of choking-risk prevention measures.

Open source report

Source evidence

How this individual concern was interpreted

PFD Monitor created a concise, searchable interpretation from the report wording shown below. Response links show a clear evidence connection; they do not assign responsibility.

PFD Monitor interpretation

Failure to designate an officer to lead communication and monitor condition

Wider context from the report

“(2) The evidence at the Inquest did not provide assurance that a safety officer had taken control of the restraint or that one officer was taking the lead in communicating with Mr Da Costa and/or monitoring his condition. In addition, the officers who gave evidence considered that the role of the safety officer mainly applied to restraint in a controlled custody setting. The MPS are requested to review the training provided to staff in relation to the role of the safety officer in a street setting and to consider whether a reminder of the importance of the safety officer role, in the street setting, should be issued to staff (by way of bulletin or otherwise). ”

Is this part of a recurring concern?

Yes — Unsafe police restraint practices and controls.

Open source report

Source evidence

How this individual concern was interpreted

PFD Monitor created a concise, searchable interpretation from the report wording shown below. Response links show a clear evidence connection; they do not assign responsibility.

PFD Monitor interpretation

Inadequate understanding of the safety officer role in a street setting

Wider context from the report

“(2) The evidence at the Inquest did not provide assurance that a safety officer had taken control of the restraint or that one officer was taking the lead in communicating with Mr Da Costa and/or monitoring his condition. In addition, the officers who gave evidence considered that the role of the safety officer mainly applied to restraint in a controlled custody setting. The MPS are requested to review the training provided to staff in relation to the role of the safety officer in a street setting and to consider whether a reminder of the importance of the safety officer role, in the street setting, should be issued to staff (by way of bulletin or otherwise). ”

Is this part of a recurring concern?

Yes — Unsafe police restraint practices and controls.

Open source report

Source evidence

How this individual concern was interpreted

PFD Monitor created a concise, searchable interpretation from the report wording shown below. Response links show a clear evidence connection; they do not assign responsibility.

PFD Monitor interpretation

Failure to maintain police officers’ mandatory Emergency Life Support training

Wider context from the report

“(1) The evidence at the Inquest revealed that not all police officers are up to date with mandatory Emergency Life Support training. In addition, the current system in place makes it difficult for supervisors to check whether members of their team have received mandatory training. I request that the working group, driven by Met training, review the attendance of officers at mandatory ELS training and review the systems in place for supervisors to monitor attendance. I request that in doing so they consider the concerns raised by Inspector BC in his evidence at the Inquest. ”

Is this part of a recurring concern?

Yes — Inadequate staff competence to provide first aid.

Open source report

Source evidence

How this respondent action was interpreted

PFD Monitor created a concise, searchable interpretation from the published response wording shown below.

PFD Monitor interpretation

Phase in double-ear headsets for First Contact and Despatch staff, prioritising occupational-health and line-management referrals.

Verbatim wording from the response

“On 19th August 2019 further communication was circulated to all team Duty Officers offering double ear headsets to staff within the First Contact and Despatch environment, which assists in reducing outside noise. The issuing of these headsets will be phased with priority in the first instance being given to those supported by an Occupational Health referral and line management.”

Source location

2019-0211-Response-by-Metropolitan-Police
Page 4 · response
Published 23 August 2019

Open published response

Source evidence

How this respondent action was interpreted

PFD Monitor created a concise, searchable interpretation from the published response wording shown below.

PFD Monitor interpretation

Introduce agonal-breathing video clips into Emergency Life Support training.

Verbatim wording from the response

“On 4th July 2019 Sue Warner tasked the MPS Clinical Panel and the National Clinical Panel to identify appropriate video clips which demonstrate agonal breathing which can be shown during ELS (Emergency Life Support) training. The same request was made to the National Police Chiefs Council’s First Aid Forum on 18th July 2019. From 1st October 2019 these video clips will be introduced into the new Emergency Life Support programme to support the existing training.”

Source location

2019-0211-Response-by-Metropolitan-Police
Page 4 · response
Published 23 August 2019

Open published response

Source evidence

How this respondent action was interpreted

PFD Monitor created a concise, searchable interpretation from the published response wording shown below.

PFD Monitor interpretation

Progress an external-system change to produce and circulate monthly training-compliance reports to senior managers.

Verbatim wording from the response

“Recognising that the current electronic training system ‘PSOP’ has some limitations on the data being provided to supervisors, a request for a change with our external partner is being progressed to allow a monthly compliance package to be produced and circulated to senior managers. In the interim, the MPS is re-introducing a paper ‘Form 250C’ training card to be carried by all officers which will be stamped with the date of their last attendance at an approved Officer Safety Training/Emergency Life Support training session. This will make the information more accessible for officers and supervisors to check compliance. As a shorter term measure I have also issued local data packs to enable police commanders to readily understand which of their officers are in need of up-to-date training.”

Source location

2019-0211-Response-by-Metropolitan-Police
Page 2 · response
Published 23 August 2019

Open published response

Source evidence

How this respondent action was interpreted

PFD Monitor created a concise, searchable interpretation from the published response wording shown below.

PFD Monitor interpretation

Review and consult on National Personal Safety Manual medical-implications guidance concerning irritant spray and airway risk before publication.

Verbatim wording from the response

“The OST refresher training programme will include lessons to reference consideration of tactics when faced with a person intent on trying to swallow drugs, assessing all tactical options and justification, accounting and recording of which options were considered as well as used. This is in line with wider existing National Decision Model training. Module 4 of the NPSM (entitled Medical Implications) is currently under review to reflect the irritant position and will state there is no current conclusive study confirming irritant spray as a causative factor, however care should be taken. Consultation with stakeholders will take place prior to publication.”

Source location

2019-0211-Response-by-Metropolitan-Police
Page 3 · response
Published 23 August 2019

Open published response

Source evidence

How this respondent action was interpreted

PFD Monitor created a concise, searchable interpretation from the published response wording shown below.

PFD Monitor interpretation

Relocate dispatch-floor printers and install sound-reducing screening around them.

Verbatim wording from the response

“As a result of the review, it was identified that printers on the despatch floor were contributing to the noise levels and as such have been moved to an area furthest away from the Operators. On 2nd August 2019 sound reducing screening was erected around printers to further mitigate noise distraction to all staff on the operational floor.”

Source location

2019-0211-Response-by-Metropolitan-Police
Page 4 · response
Published 23 August 2019

Open published response

Source evidence

How this respondent action was interpreted

PFD Monitor created a concise, searchable interpretation from the published response wording shown below.

PFD Monitor interpretation

Add tactical-option assessment, justification, and recording guidance for suspected swallowed drugs to refresher training.

Verbatim wording from the response

“The OST refresher training programme will include lessons to reference consideration of tactics when faced with a person intent on trying to swallow drugs, assessing all tactical options and justification, accounting and recording of which options were considered as well as used. This is in line with wider existing National Decision Model training. Module 4 of the NPSM (entitled Medical Implications) is currently under review to reflect the irritant position and will state there is no current conclusive study confirming irritant spray as a causative factor, however care should be taken. Consultation with stakeholders will take place prior to publication.”

Source location

2019-0211-Response-by-Metropolitan-Police
Page 3 · response
Published 23 August 2019

Open published response

Source evidence

How this respondent action was interpreted

PFD Monitor created a concise, searchable interpretation from the published response wording shown below.

PFD Monitor interpretation

Remind duty officers to manage non-operational discussions on operational floors.

Verbatim wording from the response

“Communication was circulated on 12th August 2019 to all team duty officers to remind Despatch Controllers and First Contact Supervisors to manage non-operational discussions on the operational floors. Although it is almost impossible to create a completely sterile noise working environment, this intervention by team Duty Officers should help mitigate further noise distraction.”

Source location

2019-0211-Response-by-Metropolitan-Police
Page 4 · response
Published 23 August 2019

Open published response

Source evidence

How this respondent action was interpreted

PFD Monitor created a concise, searchable interpretation from the published response wording shown below.

PFD Monitor interpretation

Drive strategic work to reduce officers overdue for mandatory Emergency Life Support and Officer Safety Training.

Verbatim wording from the response

“I lead a strategic group to address this challenge and I have been supported by Commander ████████ from ‘Front Line Policing’. Together we have significantly reduced the number of officers who are in need of training. In addition, new issue personal protective equipment is not being given to officers until they are suitably trained and in-date. Corporate communications have been published and the matter discussed personally with the Commissioner in her regular MPS-wide on-line questions and answer sessions. On 12th July 2019 a news item was published on the MPS intranet site confirming this instruction to all officers.”

Source location

2019-0211-Response-by-Metropolitan-Police
Page 1 · response
Published 23 August 2019

Open published response

Source evidence

How this respondent action was interpreted

PFD Monitor created a concise, searchable interpretation from the published response wording shown below.

PFD Monitor interpretation

Reintroduce paper training cards recording officers’ latest approved Officer Safety or Emergency Life Support training attendance.

Verbatim wording from the response

“Recognising that the current electronic training system ‘PSOP’ has some limitations on the data being provided to supervisors, a request for a change with our external partner is being progressed to allow a monthly compliance package to be produced and circulated to senior managers. In the interim, the MPS is re-introducing a paper ‘Form 250C’ training card to be carried by all officers which will be stamped with the date of their last attendance at an approved Officer Safety Training/Emergency Life Support training session. This will make the information more accessible for officers and supervisors to check compliance. As a shorter term measure I have also issued local data packs to enable police commanders to readily understand which of their officers are in need of up-to-date training.”

Source location

2019-0211-Response-by-Metropolitan-Police
Page 2 · response
Published 23 August 2019

Open published response

Source evidence

How this respondent action was interpreted

PFD Monitor created a concise, searchable interpretation from the published response wording shown below.

PFD Monitor interpretation

Issue local training data packs enabling commanders to identify officers requiring up-to-date training.

Verbatim wording from the response

“Recognising that the current electronic training system ‘PSOP’ has some limitations on the data being provided to supervisors, a request for a change with our external partner is being progressed to allow a monthly compliance package to be produced and circulated to senior managers. In the interim, the MPS is re-introducing a paper ‘Form 250C’ training card to be carried by all officers which will be stamped with the date of their last attendance at an approved Officer Safety Training/Emergency Life Support training session. This will make the information more accessible for officers and supervisors to check compliance. As a shorter term measure I have also issued local data packs to enable police commanders to readily understand which of their officers are in need of up-to-date training.”

Source location

2019-0211-Response-by-Metropolitan-Police
Page 2 · response
Published 23 August 2019

Open published response

Source evidence

How this respondent action was interpreted

PFD Monitor created a concise, searchable interpretation from the published response wording shown below.

PFD Monitor interpretation

Explore incorporating Officer Safety and Emergency Life Support training into team rosters as rostered duty.

Verbatim wording from the response

“In the longer term, the MPS is actively exploring opportunities for OST and ELS training to be built into team rosters making it a rostered tour of duty (as opposed to the self-service system currently in place). This work is expected to deliver improvements from April 2020.”

Source location

2019-0211-Response-by-Metropolitan-Police
Page 2 · response
Published 23 August 2019

Open published response

Source evidence

How this respondent action was interpreted

PFD Monitor created a concise, searchable interpretation from the published response wording shown below.

PFD Monitor interpretation

Include significant-deterioration CAD procedures in initial call-handler training and October personal-development training days.

Verbatim wording from the response

“To this effect, on 2nd August 2019 a reminder was circulated to all staff via a weekly MetCC Operational update bulletin. This policy is emphasised in MetCC initial call handler training and included in the next Personal Development Days (training days) in October 2019. It must be stated however that although on this occasion the policy was not correctly complied with, it is the experience of Team Duty Officers and Met Grip Chief Inspectors that no previous issues have been identified and that the policy has been adhered to.”

Source location

2019-0211-Response-by-Metropolitan-Police
Page 5 · response
Published 23 August 2019

Open published response

Source evidence

How this respondent action was interpreted

PFD Monitor created a concise, searchable interpretation from the published response wording shown below.

PFD Monitor interpretation

Review communications-centre noise levels and identify sources requiring mitigation.

Verbatim wording from the response

“A physical review at Bow MetCC took place on 11th July 2019 and was followed up on 30th July 2019 by Mike Chinchen from the Strategic Health and Safety Department. Sound testing revealed that there were no current issues. All entry doors into Despatch and First Contact floors were checked for opening and closure noise. There was negligible noise generated upon opening or closing any of the doors. However an inspection has now been carried out by a contracted maintenance provider to check hinges. They have been found to be in working order and unable to be adjusted further to reduce noise. A separate order was raised on 3rd August 2019 to replace all doors for silent or near silent opening or closure and are expected to be delivered within three to four weeks.”

Source location

2019-0211-Response-by-Metropolitan-Police
Page 4 · response
Published 23 August 2019

Open published response

Source evidence

How this respondent action was interpreted

PFD Monitor created a concise, searchable interpretation from the published response wording shown below.

PFD Monitor interpretation

Circulate a bulletin reminding staff to create a new CAD for significant patient deterioration and update the LAS.

Verbatim wording from the response

“To this effect, on 2nd August 2019 a reminder was circulated to all staff via a weekly MetCC Operational update bulletin. This policy is emphasised in MetCC initial call handler training and included in the next Personal Development Days (training days) in October 2019. It must be stated however that although on this occasion the policy was not correctly complied with, it is the experience of Team Duty Officers and Met Grip Chief Inspectors that no previous issues have been identified and that the policy has been adhered to.”

Source location

2019-0211-Response-by-Metropolitan-Police
Page 5 · response
Published 23 August 2019

Open published response

Source evidence

How this respondent action was interpreted

PFD Monitor created a concise, searchable interpretation from the published response wording shown below.

PFD Monitor interpretation

Replace MetCC doors with silent or near-silent opening and closing doors.

Verbatim wording from the response

“A physical review at Bow MetCC took place on 11th July 2019 and was followed up on 30th July 2019 by Mike Chinchen from the Strategic Health and Safety Department. Sound testing revealed that there were no current issues. All entry doors into Despatch and First Contact floors were checked for opening and closure noise. There was negligible noise generated upon opening or closing any of the doors. However an inspection has now been carried out by a contracted maintenance provider to check hinges. They have been found to be in working order and unable to be adjusted further to reduce noise. A separate order was raised on 3rd August 2019 to replace all doors for silent or near silent opening or closure and are expected to be delivered within three to four weeks.”

Source location

2019-0211-Response-by-Metropolitan-Police
Page 4 · response
Published 23 August 2019

Open published response

Source evidence

How this respondent action was interpreted

PFD Monitor created a concise, searchable interpretation from the published response wording shown below.

PFD Monitor interpretation

Add safety-officer role reminders and incident evidence requirements to the Officer Safety Training refresher package.

Verbatim wording from the response

“The current training for the role of the safety officer covers environments to include custody and street settings. The practice of instructing officers to take the lead when they are controlling the head of a subject works well. The safety officer has a better communication and monitoring ability with the subject of the restraint and all other officers have the training to “speak up, speak out”. This method ensures everyone present is responsible for the subject’s safety. We will however include this reminder in the OST refresher training package from 1st October 2019. This new package will incorporate a presentation delivered by MPS trainers reminding officers of the importance of identifying themselves as the safety officer throughout the incident. In addition, they must provide evidence as to what action they took throughout the incident referencing when they were the safety officer.”

Source location

2019-0211-Response-by-Metropolitan-Police
Page 2 · response
Published 23 August 2019

Open published response

Source evidence

How this respondent action was interpreted

PFD Monitor created a concise, searchable interpretation from the published response wording shown below.

PFD Monitor interpretation

Recommend implementing the identified noise-mitigation measures across all MetCC sites.

Verbatim wording from the response

“A recommendation will be made to implement all the above actions at all MetCC sites and the work will be overseen by MetCC Buildings Manager, Marissa Howard.”

Source location

2019-0211-Response-by-Metropolitan-Police
Page 4 · response
Published 23 August 2019

Open published response

Source evidence

How this respondent action was interpreted

PFD Monitor created a concise, searchable interpretation from the published response wording shown below.

PFD Monitor interpretation

Withhold newly issued personal protective equipment from officers until their mandatory training is current.

Verbatim wording from the response

“I lead a strategic group to address this challenge and I have been supported by Commander ████████ from ‘Front Line Policing’. Together we have significantly reduced the number of officers who are in need of training. In addition, new issue personal protective equipment is not being given to officers until they are suitably trained and in-date. Corporate communications have been published and the matter discussed personally with the Commissioner in her regular MPS-wide on-line questions and answer sessions. On 12th July 2019 a news item was published on the MPS intranet site confirming this instruction to all officers.”

Source location

2019-0211-Response-by-Metropolitan-Police
Page 1 · response
Published 23 August 2019

Open published response

Source evidence

How this respondent position was interpreted

PFD Monitor created a concise, searchable interpretation from the published response wording shown below.

PFD Monitor interpretation

Sound testing identified no current noise issues in the communications centre, although further mitigation measures were nevertheless implemented.

Verbatim wording from the response

“(6) Evidence was heard at the Inquest that errors were made in communicating information to the LAS. This was in part due to the noise levels within the communications command centre for the London Borough of Newham. The MPS is requested to carry out an immediate review into the noise levels within the communications command centre and to take steps to reduce noise levels as far as possible. The longer term plans that the MPS have put in place to review their communications command centre is very much welcomed but it is considered that interim, proportionate measures should be explored.”

Source location

2019-0211-Response-by-Metropolitan-Police
Page 4 · response
Published 23 August 2019

Open published response

Source evidence

How this respondent position was interpreted

PFD Monitor created a concise, searchable interpretation from the published response wording shown below.

PFD Monitor interpretation

Evidence that CS spray worsens airway obstruction was theoretical and unsupported by firm evidence; further medical research was therefore being pursued.

Verbatim wording from the response

“The MPS has considered the expert testimony of ████████ provided at the Inquest during which he said that “…it is theoretically possible that CS spray in those circumstances could perhaps make airway obstruction worse” (page 201 of transcript dated 29th May 2019). To emphasise that he was making a theoretical point only, he further added “I am not an expert on CS spray, it is something I have looked up …. There is to my knowledge no firm evidence for what I am saying, it is a rational opinion (pages 200-201 of the court transcript dated 29th May 2019).”

Source location

2019-0211-Response-by-Metropolitan-Police
Page 3 · response
Published 23 August 2019

Open published response

Source evidence

How this respondent position was interpreted

PFD Monitor created a concise, searchable interpretation from the published response wording shown below.

PFD Monitor interpretation

Current safety officer training already covers both custody and street settings, although refresher training will reinforce the role in street incidents.

Verbatim wording from the response

“(2) The evidence at the Inquest did not provide assurance that a safety officer had taken control of the restraint or that one officer was taking the lead in communicating with Mr Da Costa and/or monitoring his condition. In addition, the officers who gave evidence considered that the role of the safety officer mainly applied to restraint in a controlled custody setting. The MPS are requested to review the training provided to staff in relation to the role of the safety officer in a street setting and to consider whether a reminder of the importance of the safety officer role, in the street setting, should be issued to staff (by way of bulletin or otherwise).”

Source location

2019-0211-Response-by-Metropolitan-Police
Page 2 · response
Published 23 August 2019

Open published response

Other statements in published responses

These actions and other statements could not be clearly connected to one concern in this report.

Recipient-stated actions An action is something a recipient says it has done, is doing, or plans to do in response to a concern raised.4

  1. 1

    Publish and deliver communications informing officers and commanders about mandatory training compliance requirements.

    Stated by Metropolitan Police ServiceStated completedThe respondent said that this action was complete when they made their response on 23 August 2019.
  2. 2

    Deliver a future restraint lesson on prone resistance incorporating National Personal Safety Manual mouth-management guidance and medical-emergency reminders.

    Stated by Metropolitan Police ServiceStated plannedThe respondent said that this action was planned when they made their response on 23 August 2019.
  3. 3

    Seek authority to commission a survey establishing evidence about officers’ reactions after CS-spray exposure.

    Stated by Metropolitan Police ServiceStated plannedThe respondent said that this action was planned when they made their response on 23 August 2019.
  4. 4

    Highlight revised mouth-management guidance in Officer Safety Training.

    Stated by Metropolitan Police ServiceStated plannedThe respondent said that this action was planned when they made their response on 23 August 2019.

Source evidence

How this respondent action was interpreted

PFD Monitor created a concise, searchable interpretation from the published response wording shown below.

PFD Monitor interpretation

Publish and deliver communications informing officers and commanders about mandatory training compliance requirements.

Verbatim wording from the response

“I lead a strategic group to address this challenge and I have been supported by Commander ████████ from ‘Front Line Policing’. Together we have significantly reduced the number of officers who are in need of training. In addition, new issue personal protective equipment is not being given to officers until they are suitably trained and in-date. Corporate communications have been published and the matter discussed personally with the Commissioner in her regular MPS-wide on-line questions and answer sessions. On 12th July 2019 a news item was published on the MPS intranet site confirming this instruction to all officers.”

Source location

2019-0211-Response-by-Metropolitan-Police
Page 1 · response
Published 23 August 2019

Open published response

Source evidence

How this respondent action was interpreted

PFD Monitor created a concise, searchable interpretation from the published response wording shown below.

PFD Monitor interpretation

Deliver a future restraint lesson on prone resistance incorporating National Personal Safety Manual mouth-management guidance and medical-emergency reminders.

Verbatim wording from the response

“As a result of the Inquest and this Regulation 28 Prevention of Future Deaths report, from 1st October 2019 the MPS will highlight this in their training. In addition, further training has been scheduled from April 2020 to include the officer safety restraint lesson on ‘prone resistance’. This will reflect the findings of the Inquest and guidance around Module 12 considerations. This will remind officers not to restrain a person suspected of having an object(s) in their mouth if resources are at that time cannot deal with the restraint safely; a reminder to treat as a medical emergency will be reinforced.”

Source location

2019-0211-Response-by-Metropolitan-Police
Page 3 · response
Published 23 August 2019

Open published response

Source evidence

How this respondent action was interpreted

PFD Monitor created a concise, searchable interpretation from the published response wording shown below.

PFD Monitor interpretation

Seek authority to commission a survey establishing evidence about officers’ reactions after CS-spray exposure.

Verbatim wording from the response

“The MPS is seeking medical evidence on this subject. ████████ has sought authority to commission a survey of police officers identifying how they react after exposure to CS spray. This will provide initial evidence to progress further research into this matter. It is anticipated once authority is granted this work will begin immediately.”

Source location

2019-0211-Response-by-Metropolitan-Police
Page 3 · response
Published 23 August 2019

Open published response

Source evidence

How this respondent action was interpreted

PFD Monitor created a concise, searchable interpretation from the published response wording shown below.

PFD Monitor interpretation

Highlight revised mouth-management guidance in Officer Safety Training.

Verbatim wording from the response

“Following the deaths of Mr Da Costa and Mr Rashan Charles in 2017, the MPS suspended the use of mouth searches by force on 3 October 2017. This was initiated by Deputy Assistant Commissioner Matt Twist who commissioned a review into the technique. This then led to revision of Module 12 of the National Personal Safety Manual. It now refers to ‘management of suspected articles in the mouth’. The completed Module 12 was made available to all chief constables by 14th June 2019. The MPS led this work and had full oversight on the content of the final review.”

Source location

2019-0211-Response-by-Metropolitan-Police
Page 3 · response
Published 23 August 2019

Open published response
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Information checked against the published report and official responses · Data reviewed 7 Sep 2026 · About data quality and limitations

Official responses located
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Data last updated 7 September 2026