PFD report

Mr Kevin Clarke · Prevention of Future Deaths report

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Issued 18 Feb 2021•Inner South London

Report record

Published report and response evidence

This page connects the concerns raised in this report with statements found in recipients’ published responses. A link shows a clear evidence connection; it does not assign responsibility.

View original report
Concerns
9

Raised in this report

Recipients
2

Named on the report

Responses found
2

Of 2 recipients

Stated actions
21

Described in responses

Source document

Full report text

This is the full text from the original published report.

Open published report

Concerns and recipient responses

Select any concern, action or position to view the source wording.

Report evidence summary

Concerns raised9

  1. Failure to balance detainee and wider risks before restraint decisions
  2. Inadequate supervision and collective leadership during challenging incidents
  3. Failure to define and apply criteria for releasing restraints
Responses linked to these concerns

Each statement is shown once, even when linked to more than one concern.

Actions described in response An action is something a recipient says it has done, is doing, or plans to do in response to a concern raised.14

  1. Action

    Include Acute Behavioural Disturbance assessment, management and interagency communication in the next mandatory refresher training.

    Stated by London Ambulance Service NHS TrustStated plannedThe respondent said that this action was planned when they made their response on 22 February 2021.
  2. Action

    Monitor and review Category 1 triage for suspected Acute Behavioural Disturbance, coordinate its use with police, and share upgrade information with emergency operations staff.

    Stated by London Ambulance Service NHS TrustStated in progressThe respondent said that this action was in progress when they made their response on 22 February 2021.
  3. Action

    Provide Acute Behavioural Disturbance education to Clinical Team Managers through two online learning sessions.

    Stated by London Ambulance Service NHS TrustStated plannedThe respondent said that this action was planned when they made their response on 22 February 2021.

Respondent positions A position is what a recipient says about a concern when it does not describe a specific action.1

  1. Position

    Once healthcare professionals attend, they take primary care of the casualty and officers follow their instructions regarding medical assistance.

    Stated by Metropolitan Police ServiceRedirects responsibilityThe respondent said that another organisation was responsible for deciding or taking action.

Source evidence

How this individual concern was interpreted

PFD Monitor created a concise, searchable interpretation from the report wording shown below. Response links show a clear evidence connection; they do not assign responsibility.

PFD Monitor interpretation

Failure to balance detainee and wider risks before restraint decisions

Wider context from the report

“3. The protocols of the MPS require a Safety Officer to monitor the detainee’s health and safety in restraint situations. Evidence heard suggested that this was either not carried out or was ineffective. No officer challenged the decision to cuff the detainee when he started to get up and the Safety Officer at the time agrees he did not consider whether his illness made the decision unreasonable, as laid out in ACPO guidance. An officer agreed that the risks of restraint to the detainee were not balanced against the risks to everyone from not restraining. The Safety Officer at the head changed several times, making any monitoring of trend difficult and for a critical period the most inexperienced officer was the Safety Officer, who was unaware of the benefits of looking at gums or nails. At the time he was escorted, the Safety officer agreed that the face could not be observed as it was hidden by a hood. The risks are further augmented by the MPS submission that it is not always possible to identify a safety officer in all incidents. ”

Is this part of a recurring concern?

No recurring-concern membership is currently published.

Open source report

Source evidence

How this individual concern was interpreted

PFD Monitor created a concise, searchable interpretation from the report wording shown below. Response links show a clear evidence connection; they do not assign responsibility.

PFD Monitor interpretation

Inadequate supervision and collective leadership during challenging incidents

Wider context from the report

“4. There was serious inadequacy of supervision. The initial scene was managed by “collective leadership”, where decision making seemed to emerge without discussion. An experienced serjeant who arrived after the initial restraint, alleged she had conducted a risk assessment, without getting an adequate briefing on the circumstances of his restraint. She was unable in questioning to identify any situation in which restraints should be released due to the length of restraint, unless directed by a paramedic or emerged from mania. She asserted that she knew that whatever her officers had done prior to her arrival, she could trust that they made the right decision. The steps that have been taken by the MPS and LAS have begun to address the concerns, but do not provide sufficient assurance of mitigation of risks to the lives of future detainees. Whilst policies and corporate commitments have acknowledged the challenges and agreed approaches, the dominance of the primacy of police officer safety in comparison with the attention to detainee health officer training and the weaknesses in leadership and supervision of both police and ambulance service staff in managing challenging incidents continue to create future risks to lives. ”

Is this part of a recurring concern?

No recurring-concern membership is currently published.

Open source report

Source evidence

How this individual concern was interpreted

PFD Monitor created a concise, searchable interpretation from the report wording shown below. Response links show a clear evidence connection; they do not assign responsibility.

PFD Monitor interpretation

Failure to define and apply criteria for releasing restraints

Wider context from the report

“4. There was serious inadequacy of supervision. The initial scene was managed by “collective leadership”, where decision making seemed to emerge without discussion. An experienced serjeant who arrived after the initial restraint, alleged she had conducted a risk assessment, without getting an adequate briefing on the circumstances of his restraint. She was unable in questioning to identify any situation in which restraints should be released due to the length of restraint, unless directed by a paramedic or emerged from mania. She asserted that she knew that whatever her officers had done prior to her arrival, she could trust that they made the right decision. The steps that have been taken by the MPS and LAS have begun to address the concerns, but do not provide sufficient assurance of mitigation of risks to the lives of future detainees. Whilst policies and corporate commitments have acknowledged the challenges and agreed approaches, the dominance of the primacy of police officer safety in comparison with the attention to detainee health officer training and the weaknesses in leadership and supervision of both police and ambulance service staff in managing challenging incidents continue to create future risks to lives. ”

Is this part of a recurring concern?

No recurring-concern membership is currently published.

Open source report

Source evidence

How this individual concern was interpreted

PFD Monitor created a concise, searchable interpretation from the report wording shown below. Response links show a clear evidence connection; they do not assign responsibility.

PFD Monitor interpretation

Failure to provide effective continuous Safety Officer monitoring of detainee health and safety

Wider context from the report

“3. The protocols of the MPS require a Safety Officer to monitor the detainee’s health and safety in restraint situations. Evidence heard suggested that this was either not carried out or was ineffective. No officer challenged the decision to cuff the detainee when he started to get up and the Safety Officer at the time agrees he did not consider whether his illness made the decision unreasonable, as laid out in ACPO guidance. An officer agreed that the risks of restraint to the detainee were not balanced against the risks to everyone from not restraining. The Safety Officer at the head changed several times, making any monitoring of trend difficult and for a critical period the most inexperienced officer was the Safety Officer, who was unaware of the benefits of looking at gums or nails. At the time he was escorted, the Safety officer agreed that the face could not be observed as it was hidden by a hood. The risks are further augmented by the MPS submission that it is not always possible to identify a safety officer in all incidents. ”

Is this part of a recurring concern?

No recurring-concern membership is currently published.

Open source report

Source evidence

How this individual concern was interpreted

PFD Monitor created a concise, searchable interpretation from the report wording shown below. Response links show a clear evidence connection; they do not assign responsibility.

PFD Monitor interpretation

Inadequate health-professional input into police officer training

Wider context from the report

“1. Evidence was adduced that the police officer training programmes are run by a specialist in officer safety, the core being Officer Safety Training, and another module being Emergency Life Support (ELS) and a bolt on of ABD Training. The focus of ELS is upon action in the event of a cardiac arrest, so that there is little attention to given to health and safety of the detainee in non-emergency situations and an inadequate input by health professionals. It is illustrated by the officer who said that he had not been taught how to measure vital signs as part of monitoring a detainee. The expert consultant physician who viewed the video of restraint observed a highly abnormal fast breathing rate, but none of the officers had noticed this at the time. ”

Is this part of a recurring concern?

No recurring-concern membership is currently published.

Open source report

Source evidence

How this individual concern was interpreted

PFD Monitor created a concise, searchable interpretation from the report wording shown below. Response links show a clear evidence connection; they do not assign responsibility.

PFD Monitor interpretation

Failure of paramedic leadership and risk assessment in detention situations

Wider context from the report

“2. Despite organization protocols and the MoU there was a conspicuous lack of leadership, risk assessment or challenge on health and safety of the detainee by the paramedic, who appeared to have insufficient seniority or experience to know what to do in a detention situation. Equally there was a lack of expectation or request by police for her input and advice. My expert physician opined that if the detainee was to be moved, he wouldn’t recommend standing him and walking him, which would make things worse. Yet the paramedic recalls no professional dialogue between police and paramedics about the critical conveyance decision, says she left it to them to decide, although preferring a safer method and then later changes her evidence. ”

Is this part of a recurring concern?

Yes — Failure to ensure effective paramedic clinical leadership and oversight.

Open source report

Source evidence

How this individual concern was interpreted

PFD Monitor created a concise, searchable interpretation from the report wording shown below. Response links show a clear evidence connection; they do not assign responsibility.

PFD Monitor interpretation

Inadequate police training in detainee health and safety monitoring

Wider context from the report

“1. Evidence was adduced that the police officer training programmes are run by a specialist in officer safety, the core being Officer Safety Training, and another module being Emergency Life Support (ELS) and a bolt on of ABD Training. The focus of ELS is upon action in the event of a cardiac arrest, so that there is little attention to given to health and safety of the detainee in non-emergency situations and an inadequate input by health professionals. It is illustrated by the officer who said that he had not been taught how to measure vital signs as part of monitoring a detainee. The expert consultant physician who viewed the video of restraint observed a highly abnormal fast breathing rate, but none of the officers had noticed this at the time. ”

Is this part of a recurring concern?

No recurring-concern membership is currently published.

Open source report

Source evidence

How this individual concern was interpreted

PFD Monitor created a concise, searchable interpretation from the report wording shown below. Response links show a clear evidence connection; they do not assign responsibility.

PFD Monitor interpretation

Failure of police and paramedics to obtain and exchange clinical advice on conveyance decisions

Wider context from the report

“2. Despite organization protocols and the MoU there was a conspicuous lack of leadership, risk assessment or challenge on health and safety of the detainee by the paramedic, who appeared to have insufficient seniority or experience to know what to do in a detention situation. Equally there was a lack of expectation or request by police for her input and advice. My expert physician opined that if the detainee was to be moved, he wouldn’t recommend standing him and walking him, which would make things worse. Yet the paramedic recalls no professional dialogue between police and paramedics about the critical conveyance decision, says she left it to them to decide, although preferring a safer method and then later changes her evidence. ”

Is this part of a recurring concern?

Yes — Failure to ensure effective paramedic clinical leadership and oversight.

Open source report

Source evidence

How this individual concern was interpreted

PFD Monitor created a concise, searchable interpretation from the report wording shown below. Response links show a clear evidence connection; they do not assign responsibility.

PFD Monitor interpretation

Failure to provide adequate briefings for supervisory risk assessment

Wider context from the report

“4. There was serious inadequacy of supervision. The initial scene was managed by “collective leadership”, where decision making seemed to emerge without discussion. An experienced serjeant who arrived after the initial restraint, alleged she had conducted a risk assessment, without getting an adequate briefing on the circumstances of his restraint. She was unable in questioning to identify any situation in which restraints should be released due to the length of restraint, unless directed by a paramedic or emerged from mania. She asserted that she knew that whatever her officers had done prior to her arrival, she could trust that they made the right decision. The steps that have been taken by the MPS and LAS have begun to address the concerns, but do not provide sufficient assurance of mitigation of risks to the lives of future detainees. Whilst policies and corporate commitments have acknowledged the challenges and agreed approaches, the dominance of the primacy of police officer safety in comparison with the attention to detainee health officer training and the weaknesses in leadership and supervision of both police and ambulance service staff in managing challenging incidents continue to create future risks to lives. ”

Is this part of a recurring concern?

No recurring-concern membership is currently published.

Open source report

Source evidence

How this respondent action was interpreted

PFD Monitor created a concise, searchable interpretation from the published response wording shown below.

PFD Monitor interpretation

Include Acute Behavioural Disturbance assessment, management and interagency communication in the next mandatory refresher training.

Verbatim wording from the response

“As we set out in evidence, we are committed to regularly increasing the knowledge and awareness of our front line staff on ABD and it will be included in our next CSR training which is due to be delivered in 2021/2022, subject to Covid-19 restrictions.”

Source location

2021-0046-Response-from-London-Ambulance-Service-Redacted
Page 2 · response
Published 22 February 2021

Open published response

Source evidence

How this respondent action was interpreted

PFD Monitor created a concise, searchable interpretation from the published response wording shown below.

PFD Monitor interpretation

Monitor and review Category 1 triage for suspected Acute Behavioural Disturbance, coordinate its use with police, and share upgrade information with emergency operations staff.

Verbatim wording from the response

“We provided evidence at the inquest to detail our commitment to continue to monitor and review the use of ‘Category 1’ triage for potential ABD patients, which goes above the national position and demonstrates the importance the LAS place on ensuring the timeliest of response to this cohort of patients. The LAS will continue to work with the police to ensure this is used correctly to maximise benefit and will continue to highlight the need for accurate and concise sharing of information where ABD is suspected. The LAS will continue to ensure that the process for this upgrade of calls is shared within our Emergency Operations Centres.”

Source location

2021-0046-Response-from-London-Ambulance-Service-Redacted
Page 3 · response
Published 22 February 2021

Open published response

Source evidence

How this respondent action was interpreted

PFD Monitor created a concise, searchable interpretation from the published response wording shown below.

PFD Monitor interpretation

Provide Acute Behavioural Disturbance education to Clinical Team Managers through two online learning sessions.

Verbatim wording from the response

“In order to optimise this response, ABD training will be to be included in the package of education for our Clinical Team Managers (CTM) to further develop their core knowledge. There are two, two hour online learning sessions taking place before the end of April 2021. Staff attendance will be recorded and each CTM will have to report to confirm that they have completed the sessions.”

Source location

2021-0046-Response-from-London-Ambulance-Service-Redacted
Page 3 · response
Published 22 February 2021

Open published response

Source evidence

How this respondent action was interpreted

PFD Monitor created a concise, searchable interpretation from the published response wording shown below.

PFD Monitor interpretation

Share updated clinical guidelines digitally with clinicians through personally issued tablet devices.

Verbatim wording from the response

“The LAS has established processes for sharing updated clinical guidelines digitally with our clinicians through the use of personally issued tablet devices to staff which alert staff to updated clinical guidelines. Further to this my Chief Medical Officer, who chairs the National Medical Directors Group is keen to ensure the regular update of these guidelines to reflect learning. ████████ our Clinical Practice Development Manager for Critical Care, who you heard from at the inquest, has joined the group which is developing and reviewing these guidelines and the learning from Mr Clarke’s death has been presented to the chair of the JRCALC guidelines group.”

Source location

2021-0046-Response-from-London-Ambulance-Service-Redacted
Page 4 · response
Published 22 February 2021

Open published response

Source evidence

How this respondent action was interpreted

PFD Monitor created a concise, searchable interpretation from the published response wording shown below.

PFD Monitor interpretation

Develop a process to proactively dispatch a Clinical Team Manager or Incident Response Manager to suspected Acute Behavioural Disturbance calls involving police.

Verbatim wording from the response

“In order to further enhance the clinical leadership and experience on scene we are working through a process of change in order to pro-actively send either a Clinical Team Manager (or an Incident Response Manager) to calls where the Metropolitan Police Service or other Police service, report a case of suspected ABD. This must not distract from the timely response of the nearest available clinical resource, but will provide additional leadership on scene to support our frontline clinicians and enhance patient care.”

Source location

2021-0046-Response-from-London-Ambulance-Service-Redacted
Page 3 · response
Published 22 February 2021

Open published response

Source evidence

How this respondent action was interpreted

PFD Monitor created a concise, searchable interpretation from the published response wording shown below.

PFD Monitor interpretation

Provide Acute Behavioural Disturbance training to all clinicians joining the service.

Verbatim wording from the response

“We provided evidence at the inquest to explain how our front line staff are trained and kept up to date via our Core Skills Refresher (CSR) training, which is a mandatory annual programme providing front line staff with three, eight hour training sessions per year. Since 2010 our crews have been trained in ABD and in recognition of how important ABD training is for ambulance clinicians, we have introduced ABD training as part of the syllabus for all clinicians joining the LAS and this will be incorporated for every new entrant who joins from April 2021.”

Source location

2021-0046-Response-from-London-Ambulance-Service-Redacted
Page 2 · response
Published 22 February 2021

Open published response

Source evidence

How this respondent action was interpreted

PFD Monitor created a concise, searchable interpretation from the published response wording shown below.

PFD Monitor interpretation

Deliver the National ABD 2021 training package and require all officers to complete it.

Verbatim wording from the response

“The training schedule for April to September 2021 includes a specific lesson on Acute Behavioural Disorder (ABD) as well as a mandate for all officers to complete the National ABD 2021 package created by the MPS, endorsed by IMSAP and published by the College of Policing. The College of Paramedics and Association of Ambulance Chief Executives have been consulted during the creation of this package.”

Source location

2021-0046-Response-from-MPS-Redacted
Page 3 · response
Published 22 February 2021

Open published response

Source evidence

How this respondent action was interpreted

PFD Monitor created a concise, searchable interpretation from the published response wording shown below.

PFD Monitor interpretation

Review restraint-removal policy during medical emergencies and carriage methods for individuals.

Verbatim wording from the response

“The MPS is conducting a review of both policy on restraint removal (or otherwise) during a medical emergency as well as carriage methods of individuals. Work has already begun in terms of identification and initial testing of carriage equipment, namely the Megamover® (a compact, portable unit used to transport or transfer patients from areas inaccessible to stretchers). Following a recent event this year in the Thames Valley Police area, as part of their investigation the IOPC are looking into the use of FLACS (Flexible Life and Carry System) used by officers to assist with carrying the detainee. This is under scrutiny with direction being given from the National Police Chiefs Council (NPCC) that its use is suspended pending further investigation.”

Source location

2021-0046-Response-from-MPS-Redacted
Page 2 · response
Published 22 February 2021

Open published response

Source evidence

How this respondent action was interpreted

PFD Monitor created a concise, searchable interpretation from the published response wording shown below.

PFD Monitor interpretation

Train supervisors to identify themselves, liaise with the Safety Officer and obtain an incident and subject-welfare briefing on arrival.

Verbatim wording from the response

“It is the responsibility of the Safety Officer to look after the health, welfare and safety of the subject prior to the arrival of the supervisor. In the delivery of officer safety training from April to September 2021, supervisors will be informed of the requirement that upon arrival at the scene of an incident, they need to clearly identify themselves, their role and to liaise with the Safety Officer to be briefed on the circumstances of the incident including the welfare of the subject.”

Source location

2021-0046-Response-from-MPS-Redacted
Page 4 · response
Published 22 February 2021

Open published response

Source evidence

How this respondent action was interpreted

PFD Monitor created a concise, searchable interpretation from the published response wording shown below.

PFD Monitor interpretation

Form a Police Power and Encounters Unit of subject-matter experts to scrutinise use of force and develop organisational learning on officer safety.

Verbatim wording from the response

“In autumn 2021, the MPS Police Power and Encounters Unit (PPEU) will be formed and will see Subject Matter Experts (SMEs) from across business groups come together to holistically deal with issues such as those identified in your report. This new unit will consist of SMEs from the Officer Safety Unit, Specialist Firearms Command, Continuous Policing Improvement Command for Stop and Search and the Directorate of Professional Standards. This team will have the capacity to reactively and proactively engage with supervisors and support them in scrutinising their officers’ use of force.”

Source location

2021-0046-Response-from-MPS-Redacted
Page 3 · response
Published 22 February 2021

Open published response

Source evidence

How this respondent action was interpreted

PFD Monitor created a concise, searchable interpretation from the published response wording shown below.

PFD Monitor interpretation

Expand first-aid casualty monitoring practice and assessment to all scenarios, including responsive-casualty deterioration and abnormal breathing-rate recognition.

Verbatim wording from the response

“Since the inquest into the death of Mr Clarke, the MPS has made a number of changes to the delivery of first aid training. Although the training has always consisted of monitoring the casualty, including the pulse and breathing rate, the practice of this in the classroom was limited and mainly carried out during the unresponsive breathing casualty scenarios. This training is now included in all scenarios and especially when monitoring responsive casualties in relation to signs of deterioration. The training now includes the ‘goalposts of life’ which state that the breathing rate should be between 10 and 30 breaths per minute and anything outside of this is a medical emergency. During classroom training the monitoring of the casualty is now fully practised and assessed as a learning outcome.”

Source location

2021-0046-Response-from-MPS-Redacted
Page 1 · response
Published 22 February 2021

Open published response

Source evidence

How this respondent action was interpreted

PFD Monitor created a concise, searchable interpretation from the published response wording shown below.

PFD Monitor interpretation

Train officers and staff to balance restraint risks, identify the Safety Officer, and require the Safety Officer to direct health, welfare and safety monitoring.

Verbatim wording from the response

“MPS officer safety training now contains a reminder to all officers and staff, through classroom training delivery and practical sessions, that all use of force needs to be justified and needs to take into account all factors including the balance of risk of restraint to the subject, officers and the wider public. This training includes an additional requirement for the Safety Officer at the scene to identify themselves using terminology equal to:”

Source location

2021-0046-Response-from-MPS-Redacted
Page 3 · response
Published 22 February 2021

Open published response

Source evidence

How this respondent action was interpreted

PFD Monitor created a concise, searchable interpretation from the published response wording shown below.

PFD Monitor interpretation

Introduce scenario-based officer-safety training with supplementary content on force, restraint, de-escalation, awareness, communication, stress and reflective practice.

Verbatim wording from the response

“The unit will act as an initial point of contact for all MPS units that want to develop learning around individual incidents or wider trends. It will also be responsible for identifying potential risks and emerging opportunities and issues regarding officer safety; Taser and stop and search across the MPS, nationally and internationally, and proactively and pre-emptively addressing these in the MPS. Scenario based training is being introduced into officer safety training from April to September 2021 with the intention of incorporating a largely scenario based, uplifted package from October 2021. The training will also include supplementary material to solidify key learning outcomes, including:”

Source location

2021-0046-Response-from-MPS-Redacted
Page 4 · response
Published 22 February 2021

Open published response

Source evidence

How this respondent action was interpreted

PFD Monitor created a concise, searchable interpretation from the published response wording shown below.

PFD Monitor interpretation

Produce and publish an emergency life-support aide-memoir containing relevant vital-sign information for course participants.

Verbatim wording from the response

“We are currently in the process of producing an aide memoir which provides the relevant vital information. It is anticipated that this will be published in May 2021 and will be available to anyone who undertakes emergency life support training. I have attached a copy of the draft (Appendix A).”

Source location

2021-0046-Response-from-MPS-Redacted
Page 1 · response
Published 22 February 2021

Open published response

Source evidence

How this respondent position was interpreted

PFD Monitor created a concise, searchable interpretation from the published response wording shown below.

PFD Monitor interpretation

Once healthcare professionals attend, they take primary care of the casualty and officers follow their instructions regarding medical assistance.

Verbatim wording from the response

“Officers and staff are instructed that once a healthcare professional is at the scene of the incident, the healthcare professional takes primary care of the casualty. The officer or member of staff should provide a handover to the healthcare professional using the pneumatic ATMIST (Age, Sex, Name, Time, Mechanism of injury, Injuries or Illness identified, Signs and Symptoms and Treatment given) which provides a framework for the information required by the healthcare professional. Officers and staff are instructed to call an ambulance because the casualty requires medical assistance beyond the first aid the officer or member of staff can provide. They are instructed that the paramedic may ask them to assist them when they arrive, and that they should follow their instructions.”

Source location

2021-0046-Response-from-MPS-Redacted
Page 2 · response
Published 22 February 2021

Open published response

Other statements in published responses

These actions and other statements could not be clearly connected to one concern in this report.

Recipient-stated actions An action is something a recipient says it has done, is doing, or plans to do in response to a concern raised.7

  1. 1

    Continue providing rapid pharmacological tranquillisation by appropriately trained critical-care advanced paramedics when clinically indicated.

    Stated by London Ambulance Service NHS TrustStated completedThe respondent said that this action was complete when they made their response on 22 February 2021.
  2. 2

    Provide an Acute Behavioural Disturbance podcast to staff through the clinical update bulletin.

    Stated by London Ambulance Service NHS TrustStated plannedThe respondent said that this action was planned when they made their response on 22 February 2021.
  3. 3

    Finalise and disseminate an Acute Behavioural Disturbance clinical update article to frontline staff.

    Stated by London Ambulance Service NHS TrustStated in progressThe respondent said that this action was in progress when they made their response on 22 February 2021.
  4. 4

    Identify and initially test Megamover equipment for carrying or transferring individuals.

    Stated by Metropolitan Police ServiceStated in progressThe respondent said that this action was in progress when they made their response on 22 February 2021.
  5. 5

    Increase officer-safety training contact time by introducing separate officer-safety and emergency-life-support training days.

    Stated by Metropolitan Police ServiceStated plannedThe respondent said that this action was planned when they made their response on 22 February 2021.
  6. 6

    Introduce quality-of-encounters and trauma-informed-policing concepts into officer-safety refresher and foundation training.

    Stated by Metropolitan Police ServiceStated completedThe respondent said that this action was complete when they made their response on 22 February 2021.
  7. 7

    Increase initial-recruit officer-safety training from five to eight days, adding scenario assessment, stress, de-escalation and safety-focused content.

    Stated by Metropolitan Police ServiceStated completedThe respondent said that this action was complete when they made their response on 22 February 2021.

Source evidence

How this respondent action was interpreted

PFD Monitor created a concise, searchable interpretation from the published response wording shown below.

PFD Monitor interpretation

Continue providing rapid pharmacological tranquillisation by appropriately trained critical-care advanced paramedics when clinically indicated.

Verbatim wording from the response

“You also heard evidence that where pharmacological tranquillisation of an ABD patient is indicated, our Advanced Paramedic Practitioners (critical care) are trained to undertake rapid pharmacological tranquillisation and where possible we will continue to provide this treatment option when it is indicated. We are one of the few UK ambulance services where this intervention is delivered by the ambulance services’ own paramedic workforce, and we actively target this cohort of staff to this group of patients.”

Source location

2021-0046-Response-from-London-Ambulance-Service-Redacted
Page 3 · response
Published 22 February 2021

Open published response

Source evidence

How this respondent action was interpreted

PFD Monitor created a concise, searchable interpretation from the published response wording shown below.

PFD Monitor interpretation

Provide an Acute Behavioural Disturbance podcast to staff through the clinical update bulletin.

Verbatim wording from the response

“Our intention is to make sure regular refreshers are not only available through mandatory training but that we engage staff in additional methods to keep the subject at the forefront of clinical updates and as such we have created an ABD podcast which will be available to all staff with the next clinical update bulletin. This will be complete before the end of the August 2021.”

Source location

2021-0046-Response-from-London-Ambulance-Service-Redacted
Page 2 · response
Published 22 February 2021

Open published response

Source evidence

How this respondent action was interpreted

PFD Monitor created a concise, searchable interpretation from the published response wording shown below.

PFD Monitor interpretation

Finalise and disseminate an Acute Behavioural Disturbance clinical update article to frontline staff.

Verbatim wording from the response

“A clinical update article on ABD is currently being finalised and will be disseminated to all front line staff via our intranet ‘The Pulse’ as well as received by email sent directly to staff.”

Source location

2021-0046-Response-from-London-Ambulance-Service-Redacted
Page 2 · response
Published 22 February 2021

Open published response

Source evidence

How this respondent action was interpreted

PFD Monitor created a concise, searchable interpretation from the published response wording shown below.

PFD Monitor interpretation

Identify and initially test Megamover equipment for carrying or transferring individuals.

Verbatim wording from the response

“The MPS is conducting a review of both policy on restraint removal (or otherwise) during a medical emergency as well as carriage methods of individuals. Work has already begun in terms of identification and initial testing of carriage equipment, namely the Megamover® (a compact, portable unit used to transport or transfer patients from areas inaccessible to stretchers). Following a recent event this year in the Thames Valley Police area, as part of their investigation the IOPC are looking into the use of FLACS (Flexible Life and Carry System) used by officers to assist with carrying the detainee. This is under scrutiny with direction being given from the National Police Chiefs Council (NPCC) that its use is suspended pending further investigation.”

Source location

2021-0046-Response-from-MPS-Redacted
Page 2 · response
Published 22 February 2021

Open published response

Source evidence

How this respondent action was interpreted

PFD Monitor created a concise, searchable interpretation from the published response wording shown below.

PFD Monitor interpretation

Increase officer-safety training contact time by introducing separate officer-safety and emergency-life-support training days.

Verbatim wording from the response

“Of further note, the MPS is committed to increasing the contact time devoted to officer safety training and indeed how this is delivered. The proposal is that from October 2021, officers will receive two days’ officer safety training and a separate emergency life support day, which is an increase of one day per year from the current position. This proposal is in line with the national work being led by Deputy Assistant Commissioner Matt Twist as NPC Lead for Self Defence, Arrest and Restraint which will try to achieve consistency across police forces in terms of time dedicated to training as well as content delivery. Moving to a scenario based framework will allow for a greater transition of tactics from the training setting to the operational environment.”

Source location

2021-0046-Response-from-MPS-Redacted
Page 3 · response
Published 22 February 2021

Open published response

Source evidence

How this respondent action was interpreted

PFD Monitor created a concise, searchable interpretation from the published response wording shown below.

PFD Monitor interpretation

Introduce quality-of-encounters and trauma-informed-policing concepts into officer-safety refresher and foundation training.

Verbatim wording from the response

“Furthermore, the concepts ‘quality of encounters’ (providing an explanation of what is happening, obtaining an agreement or understanding and thus co-operation, providing an acknowledgement of the encounter and a positive departure) and ‘trauma informed policing’ (recognising that the subject’s perceived disproportionate response to police requests may be predicated on a previous negative experience), are also introduced to officer safety refresher training as well as the increase in the number of days afforded to foundation training.”

Source location

2021-0046-Response-from-MPS-Redacted
Page 3 · response
Published 22 February 2021

Open published response

Source evidence

How this respondent action was interpreted

PFD Monitor created a concise, searchable interpretation from the published response wording shown below.

PFD Monitor interpretation

Increase initial-recruit officer-safety training from five to eight days, adding scenario assessment, stress, de-escalation and safety-focused content.

Verbatim wording from the response

“In January 2021, initial recruit officer safety training increased from five days to eight days which is a significant increase in contact time and material delivered. This increase includes the addition of concepts such as performance under pressure through scenario assessment, the effects of stress and de-escalation and safety in mind.”

Source location

2021-0046-Response-from-MPS-Redacted
Page 3 · response
Published 22 February 2021

Open published response
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Information checked against the published report and official responses · Data reviewed 7 Sep 2026 · About data quality and limitations

Official responses located
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Data last updated 7 September 2026