PFD report

Kenneth John WILLIAMS · Prevention of Future Deaths report

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Issued 30 Mar 2015•Surrey

Report record

Published report and response evidence

This page connects the concerns raised in this report with statements found in recipients’ published responses. A link shows a clear evidence connection; it does not assign responsibility.

View original report
Concerns
5

Raised in this report

Recipients
1

Named on the report

Responses found
1

Of 1 recipient

Stated actions
8

Described in responses

Source document

Full report text

This is the full text from the original published report.

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Concerns and recipient responses

Select any concern, action or position to view the source wording.

Report evidence summary

Concerns raised5

  1. Failure to notify the respiratory team about patients with inserted chest drains
    Part of recurring concern: Failure to identify and refer patients needing specialist respiratory inputPart of recurring concern: Unreliable chest drain insertion and management
  2. Failure to train medical staff to access historical imaging
  3. Failure of subsequent medical teams to re-review previous medical history, historical imaging and medications after A&E transfer
    Part of recurring concern: Failure to review relevant clinical records before care decisions
Responses linked to these concerns

Each statement is shown once, even when linked to more than one concern.

Actions described in response An action is something a recipient says it has done, is doing, or plans to do in response to a concern raised.6

  1. Action

    Implement adult transfer and four-hour-plan checklists requiring handover teams to document medications and consider historical radiology.

    Stated by Epsom and St Helier University Hospitals NHS TrustStated completedThe respondent said that this action was complete when they made their response on 30 March 2015.
  2. Action

    Use an introduced medical proforma requiring clerking staff to record patients’ medical history and medication.

    Stated by Epsom and St Helier University Hospitals NHS TrustStated completedThe respondent said that this action was complete when they made their response on 30 March 2015.
  3. Action

    Use the upgraded Sectra PACS system, with date-of-birth and hospital-number searching, to improve access and accuracy when locating historical radiology.

    Stated by Epsom and St Helier University Hospitals NHS TrustStated completedThe respondent said that this action was complete when they made their response on 30 March 2015.

Source evidence

How this individual concern was interpreted

PFD Monitor created a concise, searchable interpretation from the report wording shown below. Response links show a clear evidence connection; they do not assign responsibility.

PFD Monitor interpretation

Failure to notify the respiratory team about patients with inserted chest drains

Wider context from the report

“3. Action is required to ensure the respiratory team is made aware of all patients who have had a chest drain inserted. ”

Is this part of a recurring concern?

Yes — Failure to identify and refer patients needing specialist respiratory input; Unreliable chest drain insertion and management.

Open source report

Source evidence

How this individual concern was interpreted

PFD Monitor created a concise, searchable interpretation from the report wording shown below. Response links show a clear evidence connection; they do not assign responsibility.

PFD Monitor interpretation

Failure to train medical staff to access historical imaging

Wider context from the report

“5. Action is required to ensure all medical staff are trained how to access historical imaging. ”

Is this part of a recurring concern?

No recurring-concern membership is currently published.

Open source report

Source evidence

How this individual concern was interpreted

PFD Monitor created a concise, searchable interpretation from the report wording shown below. Response links show a clear evidence connection; they do not assign responsibility.

PFD Monitor interpretation

Failure of subsequent medical teams to re-review previous medical history, historical imaging and medications after A&E transfer

Wider context from the report

“4. Action is required to ensure patents previous medical history, historical imaging and medications are always reviewed anew by any subsequent medical team receiving the patient from A&E. ”

Is this part of a recurring concern?

Yes — Failure to review relevant clinical records before care decisions.

Open source report

Source evidence

How this individual concern was interpreted

PFD Monitor created a concise, searchable interpretation from the report wording shown below. Response links show a clear evidence connection; they do not assign responsibility.

PFD Monitor interpretation

Failure to seek respiratory consultant opinion before chest drain insertion

Wider context from the report

“2. Action is required to ensure respiratory consultants opinion is sought where possible before inserting a chest drain. ”

Is this part of a recurring concern?

Yes — Failure to identify and refer patients needing specialist respiratory input; Unreliable chest drain insertion and management.

Open source report

Source evidence

How this individual concern was interpreted

PFD Monitor created a concise, searchable interpretation from the report wording shown below. Response links show a clear evidence connection; they do not assign responsibility.

PFD Monitor interpretation

Failure to consider previous radiology, medical history and medication before invasive procedures

Wider context from the report

“1. Action is required to ensure that previous radiology, patients medical history and medication is always considered before a chest drain insertion or any invasive procedure is undertaken. ”

Is this part of a recurring concern?

Yes — Failure to incorporate relevant clinical history and diagnoses into care decisions; Failure to review relevant clinical records before care decisions.

Open source report

Source evidence

How this respondent action was interpreted

PFD Monitor created a concise, searchable interpretation from the published response wording shown below.

PFD Monitor interpretation

Implement adult transfer and four-hour-plan checklists requiring handover teams to document medications and consider historical radiology.

Verbatim wording from the response

“4. Action is required to ensure a patient’s previous medical history, historical imaging and medications are always reviewed anew by any subsequent medical team receiving the patient from Accident and Emergency.”

Source location

2015-0135-Response-by-Epsom-and-St-Helier-University-Hospitals-NHS-Trust
Page 3 · response
Published 30 March 2015

Open published response

Source evidence

How this respondent action was interpreted

PFD Monitor created a concise, searchable interpretation from the published response wording shown below.

PFD Monitor interpretation

Use an introduced medical proforma requiring clerking staff to record patients’ medical history and medication.

Verbatim wording from the response

“a. Medical Proforma”

Source location

2015-0135-Response-by-Epsom-and-St-Helier-University-Hospitals-NHS-Trust
Page 1 · response
Published 30 March 2015

Open published response

Source evidence

How this respondent action was interpreted

PFD Monitor created a concise, searchable interpretation from the published response wording shown below.

PFD Monitor interpretation

Use the upgraded Sectra PACS system, with date-of-birth and hospital-number searching, to improve access and accuracy when locating historical radiology.

Verbatim wording from the response

“c. Upgrade of the trust’s radiology computer system (PACS)”

Source location

2015-0135-Response-by-Epsom-and-St-Helier-University-Hospitals-NHS-Trust
Page 2 · response
Published 30 March 2015

Open published response

Source evidence

How this respondent action was interpreted

PFD Monitor created a concise, searchable interpretation from the published response wording shown below.

PFD Monitor interpretation

Deliver chest-drain training that reinforces reviewing historical radiology, medical history and medication and involving the respiratory team in patient care.

Verbatim wording from the response

“b. Training”

Source location

2015-0135-Response-by-Epsom-and-St-Helier-University-Hospitals-NHS-Trust
Page 1 · response
Published 30 March 2015

Open published response

Source evidence

How this respondent action was interpreted

PFD Monitor created a concise, searchable interpretation from the published response wording shown below.

PFD Monitor interpretation

Cascade instructions requiring respiratory-team involvement and notification for every patient who has had a chest drain inserted.

Verbatim wording from the response

“3. Action is required to ensure the respiratory team is made aware of all patients who have had a chest drain inserted.”

Source location

2015-0135-Response-by-Epsom-and-St-Helier-University-Hospitals-NHS-Trust
Page 2 · response
Published 30 March 2015

Open published response

Source evidence

How this respondent action was interpreted

PFD Monitor created a concise, searchable interpretation from the published response wording shown below.

PFD Monitor interpretation

Use a spontaneous-pneumothorax pathway requiring respiratory-team discussion before chest-drain insertion.

Verbatim wording from the response

“2. Action is required to ensure a respiratory consultants opinion is sought where possible before inserting a chest drain.”

Source location

2015-0135-Response-by-Epsom-and-St-Helier-University-Hospitals-NHS-Trust
Page 2 · response
Published 30 March 2015

Open published response

Other statements in published responses

These actions and other statements could not be clearly connected to one concern in this report.

Recipient-stated actions An action is something a recipient says it has done, is doing, or plans to do in response to a concern raised.2

  1. 1

    Cascade learning from the case through departmental discussions, governance meetings, a mortality meeting, grand-round presentation and communications to trainee doctors and consultants.

    Stated by Epsom and St Helier University Hospitals NHS TrustStated completedThe respondent said that this action was complete when they made their response on 30 March 2015.
  2. 2

    Implement a telephone handover document capturing key observations and the patient’s previous medical history.

    Stated by Epsom and St Helier University Hospitals NHS TrustStated completedThe respondent said that this action was complete when they made their response on 30 March 2015.

Source evidence

How this respondent action was interpreted

PFD Monitor created a concise, searchable interpretation from the published response wording shown below.

PFD Monitor interpretation

Cascade learning from the case through departmental discussions, governance meetings, a mortality meeting, grand-round presentation and communications to trainee doctors and consultants.

Verbatim wording from the response

“I write further to your letter of 8th April 2015 regarding the sad death of Mr Williams. I understand the case was heard with you residing and a Regulation 28 Report was issued, which the trust has now had an opportunity to fully consider. The case and your recommendations have been fully considered by ████████, Clinical Director for Medicine, ████████, Head of Nursing for Medicine and Wendy Millar, Quality Manager for General Medicine. The trust board of directors are also aware of the case and the case has been discussed at a serious incident panel. I shall deal with the concerns you raise, in the order that you have raised them in box five of the Regulation 28 report.”

Source location

2015-0135-Response-by-Epsom-and-St-Helier-University-Hospitals-NHS-Trust
Page 1 · response
Published 30 March 2015

Open published response

Source evidence

How this respondent action was interpreted

PFD Monitor created a concise, searchable interpretation from the published response wording shown below.

PFD Monitor interpretation

Implement a telephone handover document capturing key observations and the patient’s previous medical history.

Verbatim wording from the response

“A telephone handover document has been created, which is designed to hand-over the last key observations that were undertaken as well as providing the previous medical history for the patient (see Appendix E).”

Source location

2015-0135-Response-by-Epsom-and-St-Helier-University-Hospitals-NHS-Trust
Page 3 · response
Published 30 March 2015

Open published response
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Information checked against the published report and official responses · Data reviewed 7 Sep 2026 · About data quality and limitations

Official responses located
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Data last updated 7 September 2026