PFD report

Francis Robert Beech · Prevention of Future Deaths report

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Issued 12 Dec 2017•Birmingham and Solihull

Report record

Published report and response evidence

This page connects the concerns raised in this report with statements found in recipients’ published responses. A link shows a clear evidence connection; it does not assign responsibility.

View original report
Concerns
12

Raised in this report

Recipients
2

Named on the report

Responses found
1

Of 2 recipients

Stated actions
15

Described in responses

Source document

Full report text

This is the full text from the original published report.

Open published report

Concerns and recipient responses

Select any concern, action or position to view the source wording.

Report evidence summary

Concerns raised12

  1. Failure to undertake an internal investigation and learn lessons from the case
  2. Failure to provide the nursing home with information about monitoring a high risk plaster cast
    Part of recurring concern: Unreliable plaster-cast care and management
  3. Lack of continuity of care
    Part of recurring concern: Failure to provide continuity of care staffingPart of recurring concern: Failure to provide continuity of patient care
Responses linked to these concerns

Each statement is shown once, even when linked to more than one concern.

Actions described in response An action is something a recipient says it has done, is doing, or plans to do in response to a concern raised.10

  1. Action

    Undertake an independent governance review of the management of the case.

    Stated by University Hospitals Birmingham NHS Foundation TrustStated in progressThe respondent said that this action was in progress when they made their response on 11 February 2018.
  2. Action

    Implement a care-of-plaster-cast policy and procedure at Avery Healthcare Group.

    Stated by Avery Healthcare GroupStated completedThe respondent said that this action was complete when they made their response on 11 February 2018.
  3. Action

    Include plaster-cast management literature in discharge document checklists sent to care homes.

    Stated by University Hospitals Birmingham NHS Foundation TrustStated plannedThe respondent said that this action was planned when they made their response on 11 February 2018.

Source evidence

How this individual concern was interpreted

PFD Monitor created a concise, searchable interpretation from the report wording shown below. Response links show a clear evidence connection; they do not assign responsibility.

PFD Monitor interpretation

Failure to undertake an internal investigation and learn lessons from the case

Wider context from the report

“7. Failing to undertake an internal investigation to ensure lessons were learnt from this case. ”

Is this part of a recurring concern?

No recurring-concern membership is currently published.

Open source report

Source evidence

How this individual concern was interpreted

PFD Monitor created a concise, searchable interpretation from the report wording shown below. Response links show a clear evidence connection; they do not assign responsibility.

PFD Monitor interpretation

Failure to provide the nursing home with information about monitoring a high risk plaster cast

Wider context from the report

“5. Failing to provide any information to the nursing home about the need to monitor the plaster cast and that it was high risk. ”

Is this part of a recurring concern?

Yes — Unreliable plaster-cast care and management.

Open source report

Source evidence

How this individual concern was interpreted

PFD Monitor created a concise, searchable interpretation from the report wording shown below. Response links show a clear evidence connection; they do not assign responsibility.

PFD Monitor interpretation

Lack of continuity of care

Wider context from the report

“2. Lack of continuity of care. Each week a different consultant took over his care. This led to a lack of continuity and inadequate discharge planning. ”

Is this part of a recurring concern?

Yes — Failure to provide continuity of care staffing; Failure to provide continuity of patient care.

Open source report

Source evidence

How this individual concern was interpreted

PFD Monitor created a concise, searchable interpretation from the report wording shown below. Response links show a clear evidence connection; they do not assign responsibility.

PFD Monitor interpretation

Lack of a care plan for management and monitoring of the plaster cast

Wider context from the report

“1. Failing to have any care plan for the management and monitoring of his plaster cast. ”

Is this part of a recurring concern?

Yes — Unreliable plaster-cast care and management.

Open source report

Source evidence

How this individual concern was interpreted

PFD Monitor created a concise, searchable interpretation from the report wording shown below. Response links show a clear evidence connection; they do not assign responsibility.

PFD Monitor interpretation

Failure to document signs of infection

Wider context from the report

“3. Failing to document any signs of infection ”

Is this part of a recurring concern?

No recurring-concern membership is currently published.

Open source report

Source evidence

How this individual concern was interpreted

PFD Monitor created a concise, searchable interpretation from the report wording shown below. Response links show a clear evidence connection; they do not assign responsibility.

PFD Monitor interpretation

Lack of further staff training on plaster casts

Wider context from the report

“4. There has been no further training for staff on plaster casts. The nursing home should review the training needs for staff on the care and management of plaster casts. ”

Is this part of a recurring concern?

Yes — Unreliable plaster-cast care and management.

Open source report

Source evidence

How this individual concern was interpreted

PFD Monitor created a concise, searchable interpretation from the report wording shown below. Response links show a clear evidence connection; they do not assign responsibility.

PFD Monitor interpretation

Failure to adequately check the plaster cast for signs of infection

Wider context from the report

“2. Failing to adequately check the plaster cast for signs of infection ”

Is this part of a recurring concern?

Yes — Unreliable plaster-cast care and management.

Open source report

Source evidence

How this individual concern was interpreted

PFD Monitor created a concise, searchable interpretation from the report wording shown below. Response links show a clear evidence connection; they do not assign responsibility.

PFD Monitor interpretation

Inadequate discharge planning

Wider context from the report

“2. Lack of continuity of care. Each week a different consultant took over his care. This led to a lack of continuity and inadequate discharge planning. ”

Is this part of a recurring concern?

Yes — Unreliable hospital discharge processes.

Open source report

Source evidence

How this individual concern was interpreted

PFD Monitor created a concise, searchable interpretation from the report wording shown below. Response links show a clear evidence connection; they do not assign responsibility.

PFD Monitor interpretation

Lack of clear guidelines for managing high risk fractures treated conservatively

Wider context from the report

“1. Lack of clear guidelines regarding the management of high risk fractures treated conservatively. I heard evidence that this was a high risk fracture as there were sharp edges and little skin over the ankle area. The deceased required regular monitoring as a result. ”

Is this part of a recurring concern?

Yes — Inadequate clinical guidance for fracture management.

Open source report

Source evidence

How this individual concern was interpreted

PFD Monitor created a concise, searchable interpretation from the report wording shown below. Response links show a clear evidence connection; they do not assign responsibility.

PFD Monitor interpretation

Failure to arrange an outpatient appointment within 3 weeks of discharge

Wider context from the report

“4. Failing to arrange an outpatient appointment within 3 weeks of discharge. ”

Is this part of a recurring concern?

Yes — Failure to provide timely and adequate follow-up after discharge; Unreliable hospital discharge processes; Unreliable tracking and follow-up of outpatient appointments.

Open source report

Source evidence

How this individual concern was interpreted

PFD Monitor created a concise, searchable interpretation from the report wording shown below. Response links show a clear evidence connection; they do not assign responsibility.

PFD Monitor interpretation

Failure to arrange weekly post-discharge x-rays to monitor fracture alignment

Wider context from the report

“3. Failing to arrange weekly x-rays after discharge to check for fracture alignment and to monitor the fracture. ”

Is this part of a recurring concern?

Yes — Failure to provide timely and adequate follow-up after discharge.

Open source report

Source evidence

How this individual concern was interpreted

PFD Monitor created a concise, searchable interpretation from the report wording shown below. Response links show a clear evidence connection; they do not assign responsibility.

PFD Monitor interpretation

Failure to document pus on the plaster cast

Wider context from the report

“6. Failing to document pus on the cast when he attended for a hip x-ray on 01/07/17. ”

Is this part of a recurring concern?

Yes — Unreliable plaster-cast care and management.

Open source report

Source evidence

How this respondent action was interpreted

PFD Monitor created a concise, searchable interpretation from the published response wording shown below.

PFD Monitor interpretation

Undertake an independent governance review of the management of the case.

Verbatim wording from the response

“An independent review of the management of this case by the governance team is currently being undertaken.”

Source location

2017-0367-Responses
Page 4 · response
Published 11 February 2018

Open published response

Source evidence

How this respondent action was interpreted

PFD Monitor created a concise, searchable interpretation from the published response wording shown below.

PFD Monitor interpretation

Implement a care-of-plaster-cast policy and procedure at Avery Healthcare Group.

Verbatim wording from the response

“In response to your concerns I can confirm that we have implemented the following:”

Source location

2017-0367-Responses
Page 5 · response
Published 11 February 2018

Open published response

Source evidence

How this respondent action was interpreted

PFD Monitor created a concise, searchable interpretation from the published response wording shown below.

PFD Monitor interpretation

Include plaster-cast management literature in discharge document checklists sent to care homes.

Verbatim wording from the response

“In future, nursing staff will ensure that the literature on all plaster cast management is included within the checklist of documents to be sent to the home and not simply provided to the patient.”

Source location

2017-0367-Responses
Page 3 · response
Published 11 February 2018

Open published response

Source evidence

How this respondent action was interpreted

PFD Monitor created a concise, searchable interpretation from the published response wording shown below.

PFD Monitor interpretation

Create three daily hot-clinic slots to provide capacity for expedited post-discharge Trauma and Orthopaedic follow-up.

Verbatim wording from the response

“The Trust has taken steps to reduce the time that a patient will now experience when awaiting an outpatient appointment for a consultant in Trauma & Orthopaedics. To support patients being seen in outpatient appointments expeditiously the Trust has created 3 daily “hot clinic” slots for post discharge follow-up. This will ensure that there is capacity to facilitate these reviews.”

Source location

2017-0367-Responses
Page 3 · response
Published 11 February 2018

Open published response

Source evidence

How this respondent action was interpreted

PFD Monitor created a concise, searchable interpretation from the published response wording shown below.

PFD Monitor interpretation

Highlight to Trauma and Orthopaedic consultants the responsibility to arrange clear management plans and weekly X-rays for conservatively managed fractures.

Verbatim wording from the response

“████████ has highlighted this case with all Trauma & Orthopaedic Consultants at the Trust to highlight the importance of ensuring that a clear management plan and weekly x-rays are arranged for patients not suitable for surgical stabilisation. It has been strongly emphasised to all that this will be the responsibility of the consultant who made the initial decision to treat the patient conservatively. The new guidelines will also be made available for all clinicians to refer to.”

Source location

2017-0367-Responses
Page 2 · response
Published 11 February 2018

Open published response

Source evidence

How this respondent action was interpreted

PFD Monitor created a concise, searchable interpretation from the published response wording shown below.

PFD Monitor interpretation

Add the date of X-ray performance and review to consultant handover documentation.

Verbatim wording from the response

“The consultant on-call rota is run on a weekly basis with changeover on Friday. Currently, the exiting consultant completes a handover sheet for every patient, during his/her ward round, which includes appropriate discharge planning. This is filed within the patient’s notes. It provides helpful information for the receiving consultant, such as original diagnosis, management plan and any salient changes to the patients’ condition during his on call week. Following this incident, a further point will be added on the handover asking for the date when an X-Ray was performed and reviewed. This will emphasize the need for regular X-Ray reviews as will be outlined in the new guidelines. Furthermore, there is a formal handover which takes place every Friday between the exiting and incoming consultants. The current process will be maintained but will be strengthened by the new guidelines.”

Source location

2017-0367-Responses
Page 2 · response
Published 11 February 2018

Open published response

Source evidence

How this respondent action was interpreted

PFD Monitor created a concise, searchable interpretation from the published response wording shown below.

PFD Monitor interpretation

Implement a plaster-cast care plan at Avery Healthcare Group.

Verbatim wording from the response

“In response to your concerns I can confirm that we have implemented the following:”

Source location

2017-0367-Responses
Page 5 · response
Published 11 February 2018

Open published response

Source evidence

How this respondent action was interpreted

PFD Monitor created a concise, searchable interpretation from the published response wording shown below.

PFD Monitor interpretation

Formulate and implement guidelines for conservatively managed potentially unstable fractures, including follow-up and X-ray review timescales.

Verbatim wording from the response

“Following the findings from this report, guidelines will be formulated for clinicians to follow for these patients. These will include recommended timescales for follow-up and x-ray reviews to be used in conjunction with clinical judgement. The new guidelines will be called ‘Conservative Management of Unstable Fractures’ and will be implemented by the Trust by 31 March 2018. Once the guideline has been implemented, the Directorate will audit compliance. If you would like to see the guidelines, please let me know.”

Source location

2017-0367-Responses
Page 1 · response
Published 11 February 2018

Open published response

Source evidence

How this respondent action was interpreted

PFD Monitor created a concise, searchable interpretation from the published response wording shown below.

PFD Monitor interpretation

Provide staff supervision and training on safe management of residents with plaster casts.

Verbatim wording from the response

“In response to your concerns I can confirm that we have implemented the following:”

Source location

2017-0367-Responses
Page 5 · response
Published 11 February 2018

Open published response

Source evidence

How this respondent action was interpreted

PFD Monitor created a concise, searchable interpretation from the published response wording shown below.

PFD Monitor interpretation

Disseminate interim guidance on conservatively managed potentially unstable fractures to Trauma and Orthopaedics clinicians.

Verbatim wording from the response

“The Clinical Director for Trauma and Orthopaedics has disseminated interim guidance to the department whilst the guidelines are being developed.”

Source location

2017-0367-Responses
Page 1 · response
Published 11 February 2018

Open published response

Other statements in published responses

These actions and other statements could not be clearly connected to one concern in this report.

Recipient-stated actions An action is something a recipient says it has done, is doing, or plans to do in response to a concern raised.5

  1. 1

    Share the review’s findings and subsequent action plan with the coroner.

    Stated by University Hospitals Birmingham NHS Foundation TrustStated plannedThe respondent said that this action was planned when they made their response on 11 February 2018.
  2. 2

    Audit compliance with the new conservative fracture management guidelines after implementation.

    Stated by University Hospitals Birmingham NHS Foundation TrustStated plannedThe respondent said that this action was planned when they made their response on 11 February 2018.
  3. 3

    Remind Emergency Department and Trauma and Orthopaedic teams about skin breakdown and infection risks beneath plaster casts.

    Stated by University Hospitals Birmingham NHS Foundation TrustStated plannedThe respondent said that this action was planned when they made their response on 11 February 2018.
  4. 4

    Remind staff caring for the patient to review the full ambulance handover document.

    Stated by University Hospitals Birmingham NHS Foundation TrustStated completedThe respondent said that this action was complete when they made their response on 11 February 2018.
  5. 5

    Implement the National Early Warning Score process and training in the nursing homes.

    Stated by Avery Healthcare GroupStated completedThe respondent said that this action was complete when they made their response on 11 February 2018.

Source evidence

How this respondent action was interpreted

PFD Monitor created a concise, searchable interpretation from the published response wording shown below.

PFD Monitor interpretation

Share the review’s findings and subsequent action plan with the coroner.

Verbatim wording from the response

“The review will clarify these issues further and allow them to be appropriately addressed. The review and subsequent action plan will be shared with you at a later date.”

Source location

2017-0367-Responses
Page 4 · response
Published 11 February 2018

Open published response

Source evidence

How this respondent action was interpreted

PFD Monitor created a concise, searchable interpretation from the published response wording shown below.

PFD Monitor interpretation

Audit compliance with the new conservative fracture management guidelines after implementation.

Verbatim wording from the response

“Following the findings from this report, guidelines will be formulated for clinicians to follow for these patients. These will include recommended timescales for follow-up and x-ray reviews to be used in conjunction with clinical judgement. The new guidelines will be called ‘Conservative Management of Unstable Fractures’ and will be implemented by the Trust by 31 March 2018. Once the guideline has been implemented, the Directorate will audit compliance. If you would like to see the guidelines, please let me know.”

Source location

2017-0367-Responses
Page 1 · response
Published 11 February 2018

Open published response

Source evidence

How this respondent action was interpreted

PFD Monitor created a concise, searchable interpretation from the published response wording shown below.

PFD Monitor interpretation

Remind Emergency Department and Trauma and Orthopaedic teams about skin breakdown and infection risks beneath plaster casts.

Verbatim wording from the response

“In addition the ED and Trauma & Orthopaedic teams will be reminded of the potential risk of breakdown of skin integrity and infection under plaster casts.”

Source location

2017-0367-Responses
Page 4 · response
Published 11 February 2018

Open published response

Source evidence

How this respondent action was interpreted

PFD Monitor created a concise, searchable interpretation from the published response wording shown below.

PFD Monitor interpretation

Remind staff caring for the patient to review the full ambulance handover document.

Verbatim wording from the response

“Going forward, all of the staff involved in the care of Mr Beech have been reminded of the importance of reviewing the full ambulance handover document which would have alerted them to the ambulance crew’s full history and may have led to a more thorough assessment.”

Source location

2017-0367-Responses
Page 3 · response
Published 11 February 2018

Open published response

Source evidence

How this respondent action was interpreted

PFD Monitor created a concise, searchable interpretation from the published response wording shown below.

PFD Monitor interpretation

Implement the National Early Warning Score process and training in the nursing homes.

Verbatim wording from the response

“In response to your concerns I can confirm that we have implemented the following:”

Source location

2017-0367-Responses
Page 5 · response
Published 11 February 2018

Open published response
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Information checked against the published report and official responses · Data reviewed 7 Sep 2026 · About data quality and limitations

Official responses located
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Data last updated 7 September 2026