PFD report

Joy EBANKS · Prevention of Future Deaths report

Pin Get email alerts Request correction

Issued 1 Feb 2024•Bedfordshire and Luton

Report record

Published report and response evidence

This page connects the concerns raised in this report with statements found in recipients’ published responses. A link shows a clear evidence connection; it does not assign responsibility.

View original report
Concerns
1

Raised in this report

Recipients
2

Named on the report

Responses found
1

Of 2 recipients

Stated actions
9

Described in responses

Source document

Full report text

This is the full text from the original published report.

Open published report

Concerns and recipient responses

Select any concern, action or position to view the source wording.

Report evidence summary

Concerns raised1

  1. Failure to review prolonged prescribing of dependency-forming drugs and formulate dosage-reduction plans
    Part of recurring concern: Failure to reliably develop and review risk-reduction plansPart of recurring concern: Inadequate review of long-term medication usePart of recurring concern: Unsafe medication prescribing
Responses linked to these concerns

Each statement is shown once, even when linked to more than one concern.

Actions described in response An action is something a recipient says it has done, is doing, or plans to do in response to a concern raised.4

  1. Action

    Risk-score opioid and gabapentinoid patients, recall them for face-to-face structured medication reviews, and provide follow-up supporting safe dose reduction.

    Stated by Kirby Road SurgeryStated in progressThe respondent said that this action was in progress when they made their response on 8 January 2024.
  2. Action

    Update, externally review, approve and ratify the opioid and gabapentinoid prescribing policies.

    Stated by Kirby Road SurgeryStated completedThe respondent said that this action was complete when they made their response on 8 January 2024.
  3. Action

    Recruit a specialist prescribing pharmacist with pain-clinic experience to conduct structured medication reviews.

    Stated by Kirby Road SurgeryStated completedThe respondent said that this action was complete when they made their response on 8 January 2024.

Source evidence

How this individual concern was interpreted

PFD Monitor created a concise, searchable interpretation from the report wording shown below. Response links show a clear evidence connection; they do not assign responsibility.

PFD Monitor interpretation

Failure to review prolonged prescribing of dependency-forming drugs and formulate dosage-reduction plans

Wider context from the report

“[1] There was evidence of very prolonged prescribing of two dependency forming drugs with no evidence to suggest that a discussion had been had or plan had been formulated to reduce the dosages. ”

Is this part of a recurring concern?

Yes — Failure to reliably develop and review risk-reduction plans; Inadequate review of long-term medication use; Unsafe medication prescribing.

Open source report

Source evidence

How this respondent action was interpreted

PFD Monitor created a concise, searchable interpretation from the published response wording shown below.

PFD Monitor interpretation

Risk-score opioid and gabapentinoid patients, recall them for face-to-face structured medication reviews, and provide follow-up supporting safe dose reduction.

Verbatim wording from the response

“Our Clinical Lead Pharmacist identified, and risk scored all patients on opioid medications and also those on gabapentinoid medications to determine and recall individuals for a face-to-face structured medication review within a 28-day time period. These patients were then sent letters to inform them that their medication would be undergoing an upcoming review with a specialist prescribing pharmacist.”

Source location

Response from Kirby Road Surgery
Page 2 · response
Published 8 January 2024

Open published response

Source evidence

How this respondent action was interpreted

PFD Monitor created a concise, searchable interpretation from the published response wording shown below.

PFD Monitor interpretation

Update, externally review, approve and ratify the opioid and gabapentinoid prescribing policies.

Verbatim wording from the response

“Our Opioid Prescribing Policy and our Gabapentinoid Prescribing Policy underwent updating and review by the Quality Assurance Manager to ensure all information was up to date. This was further reviewed by BLMK Medicines Management Matthew Davies to ensure compliance. Once recommended actions were implemented into policy, this was then signed off and ratified by”

Source location

Response from Kirby Road Surgery
Page 2 · response
Published 8 January 2024

Open published response

Source evidence

How this respondent action was interpreted

PFD Monitor created a concise, searchable interpretation from the published response wording shown below.

PFD Monitor interpretation

Recruit a specialist prescribing pharmacist with pain-clinic experience to conduct structured medication reviews.

Verbatim wording from the response

“The Partners and Management Team sourced and recruited a specialist prescribing pharmacist (who has extensive experience of working in a pain clinic) to undertake the face-to-face structured medication reviews. Three of our inhouse clinical pharmacists are also undergoing training with our specialist prescribing pharmacist to enhance their skills and knowledge in this area to perform these reviews in the future.”

Source location

Response from Kirby Road Surgery
Page 2 · response
Published 8 January 2024

Open published response

Source evidence

How this respondent action was interpreted

PFD Monitor created a concise, searchable interpretation from the published response wording shown below.

PFD Monitor interpretation

Train three in-house clinical pharmacists with the specialist pharmacist to develop their capability to conduct structured medication reviews.

Verbatim wording from the response

“The Partners and Management Team sourced and recruited a specialist prescribing pharmacist (who has extensive experience of working in a pain clinic) to undertake the face-to-face structured medication reviews. Three of our inhouse clinical pharmacists are also undergoing training with our specialist prescribing pharmacist to enhance their skills and knowledge in this area to perform these reviews in the future.”

Source location

Response from Kirby Road Surgery
Page 2 · response
Published 8 January 2024

Open published response

Other statements in published responses

These actions and other statements could not be clearly connected to one concern in this report.

Recipient-stated actions An action is something a recipient says it has done, is doing, or plans to do in response to a concern raised.5

  1. 1

    Publish updated high-risk medication guidance, dependency information, helplines and patient leaflets on the practice health hub.

    Stated by Kirby Road SurgeryStated completedThe respondent said that this action was complete when they made their response on 8 January 2024.
  2. 2

    Review the case and action plan on 11 March and 15 April 2024.

    Stated by Kirby Road SurgeryStated plannedThe respondent said that this action was planned when they made their response on 8 January 2024.
  3. 3

    Share the case and learning through quality assurance, clinical team and opioid monitoring meetings to support improvement actions.

    Stated by Kirby Road SurgeryStated completedThe respondent said that this action was complete when they made their response on 8 January 2024.
  4. 4

    Complete a significant event analysis and root-cause investigation to identify learning from the incident.

    Stated by Kirby Road SurgeryStated completedThe respondent said that this action was complete when they made their response on 8 January 2024.
  5. 5

    Provide opioid-awareness and persistent-pain training to all clinical staff.

    Stated by Kirby Road SurgeryStated completedThe respondent said that this action was complete when they made their response on 8 January 2024.

Source evidence

How this respondent action was interpreted

PFD Monitor created a concise, searchable interpretation from the published response wording shown below.

PFD Monitor interpretation

Publish updated high-risk medication guidance, dependency information, helplines and patient leaflets on the practice health hub.

Verbatim wording from the response

“Information from the updated Opioid Prescribing Policy and the Gabapentinoid Prescribing Policy has been uploaded onto the health hub section of our website, under the new section ‘High- risk medications.’ This section also provides information about medication dependency, their dangers, helplines patients can consult and helpful leaflets.”

Source location

Response from Kirby Road Surgery
Page 3 · response
Published 8 January 2024

Open published response

Source evidence

How this respondent action was interpreted

PFD Monitor created a concise, searchable interpretation from the published response wording shown below.

PFD Monitor interpretation

Review the case and action plan on 11 March and 15 April 2024.

Verbatim wording from the response

“This case and action plan will be reviewed on the 11 March 2024 and again on the 15 April 2024.”

Source location

Response from Kirby Road Surgery
Page 3 · response
Published 8 January 2024

Open published response

Source evidence

How this respondent action was interpreted

PFD Monitor created a concise, searchable interpretation from the published response wording shown below.

PFD Monitor interpretation

Share the case and learning through quality assurance, clinical team and opioid monitoring meetings to support improvement actions.

Verbatim wording from the response

“This case was also discussed at organisational meetings which included: Quality Assurance Meetings, Clinical Team Meetings and Opioid Monitoring Meetings to share information, facilitate learning and enable staff to develop and deploy actions and improvement. For full details of these meetings, who they included and a summary of what was discussed, please refer to Appendix 2- Quality Improvement Monitoring Form.”

Source location

Response from Kirby Road Surgery
Page 2 · response
Published 8 January 2024

Open published response

Source evidence

How this respondent action was interpreted

PFD Monitor created a concise, searchable interpretation from the published response wording shown below.

PFD Monitor interpretation

Complete a significant event analysis and root-cause investigation to identify learning from the incident.

Verbatim wording from the response

“We are proactively utilising the learning opportunities that have arisen from these circumstances to deploy effective measures of improvement to mitigate future incidents and uphold patient safety.”

Source location

Response from Kirby Road Surgery
Page 1 · response
Published 8 January 2024

Open published response

Source evidence

How this respondent action was interpreted

PFD Monitor created a concise, searchable interpretation from the published response wording shown below.

PFD Monitor interpretation

Provide opioid-awareness and persistent-pain training to all clinical staff.

Verbatim wording from the response

“The Partners and Management Team sourced further training courses regarding opioid awareness, which has been approved by the BLMK Integrated Care (ICB). These courses include:”

Source location

Response from Kirby Road Surgery
Page 2 · response
Published 8 January 2024

Open published response
Back to top

Information checked against the published report and official responses · Data reviewed 7 Sep 2026 · About data quality and limitations

Official responses located
1/2

Data last updated 7 September 2026