PFD report

Patricia Heather Lines · Prevention of Future Deaths report

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Issued 24 Oct 2024•County Durham and Darlington

Report record

Published report and response evidence

This page connects the concerns raised in this report with statements found in recipients’ published responses. A link shows a clear evidence connection; it does not assign responsibility.

View original report
Concerns
2

Raised in this report

Recipients
3

Named on the report

Responses found
4

Of 3 recipients

Stated actions
5

Described in responses

Source document

Full report text

This is the full text from the original published report.

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Concerns and recipient responses

Select any concern, action or position to view the source wording.

Report evidence summary

Concerns raised2

  1. Failure to clean injection-site skin before administering injections
    Part of recurring concern: Failure to control infection risks during care
  2. Training and national guidance failing to provide adequately current skin-disinfection requirements for injections
Responses linked to these concerns

Each statement is shown once, even when linked to more than one concern.

Actions described in response An action is something a recipient says it has done, is doing, or plans to do in response to a concern raised.4

  1. Action

    Enrol clinical staff in Injection Administration Training to improve practical injection-administration competency.

    Stated by Browney House SurgeryStated plannedThe respondent said that this action was planned when they made their response on 30 October 2024.
  2. Action

    Follow current local and national guidance for injection administration and injection-site skin preparation.

    Stated by Browney House SurgeryStated plannedThe respondent said that this action was planned when they made their response on 30 October 2024.
  3. Action

    Use the case as a learning exercise in clinical staff appraisals.

    Stated by Browney House SurgeryStated plannedThe respondent said that this action was planned when they made their response on 30 October 2024.

Respondent positions A position is what a recipient says about a concern when it does not describe a specific action.3

  1. Position

    Responsibility for immunisation procedure guidance lies with UKHSA, which is better positioned to address the reported issues.

    Stated by Department of Health and Social CareRedirects responsibilityThe respondent said that another organisation was responsible for deciding or taking action.

Source evidence

How this individual concern was interpreted

PFD Monitor created a concise, searchable interpretation from the report wording shown below. Response links show a clear evidence connection; they do not assign responsibility.

PFD Monitor interpretation

Failure to clean injection-site skin before administering injections

Wider context from the report

“The nurse who administered the injection gave evidence that she did not clean the skin prior to administering the injection. She did not do so because she was following both her training (she quoted from an NHS e-learning module on administering intramuscular injections) and national guidance in the form of a document titled “Immunisation Against Infectious Disease”, which is also referred to as “The Green Book”. Chapter 4 of “The Green Book” provides guidance on immunisation procedures. In relation to cleaning the skin the Green Book states as follows (at page 29): If the skin is clean, no further cleaning is necessary. Only visibly dirty skin needs to be washed with soap and water. It is not necessary to disinfect the skin. Studies have shown that cleaning the skin with isopropyl alcohol reduces the bacterial count, but there is evidence that disinfecting makes no difference to the incidence of bacterial complications of injections (Del Mar et al., 2001; Sutton et al., 1999). The evidence that I heard at the inquest included that alcohol wipes are relatively cheap and their use does not give rise to any significant risk. I note that the Green Book states that cleaning the skin with alcohol reduces the bacterial count. Common sense would seem to suggest that reducing the bacterial count would reduce the risk of bacteria being inadvertently introduced into the deeper tissues during an injection. Whilst it is noted that the Green Book also makes reference to there being evidence that disinfecting makes no difference to the incidence of bacterial complications, it is also noted that the literature quoted is now over 20 years old. ”

Is this part of a recurring concern?

Yes — Failure to control infection risks during care.

Open source report

Source evidence

How this individual concern was interpreted

PFD Monitor created a concise, searchable interpretation from the report wording shown below. Response links show a clear evidence connection; they do not assign responsibility.

PFD Monitor interpretation

Training and national guidance failing to provide adequately current skin-disinfection requirements for injections

Wider context from the report

“The nurse who administered the injection gave evidence that she did not clean the skin prior to administering the injection. She did not do so because she was following both her training (she quoted from an NHS e-learning module on administering intramuscular injections) and national guidance in the form of a document titled “Immunisation Against Infectious Disease”, which is also referred to as “The Green Book”. Chapter 4 of “The Green Book” provides guidance on immunisation procedures. In relation to cleaning the skin the Green Book states as follows (at page 29): If the skin is clean, no further cleaning is necessary. Only visibly dirty skin needs to be washed with soap and water. It is not necessary to disinfect the skin. Studies have shown that cleaning the skin with isopropyl alcohol reduces the bacterial count, but there is evidence that disinfecting makes no difference to the incidence of bacterial complications of injections (Del Mar et al., 2001; Sutton et al., 1999). The evidence that I heard at the inquest included that alcohol wipes are relatively cheap and their use does not give rise to any significant risk. I note that the Green Book states that cleaning the skin with alcohol reduces the bacterial count. Common sense would seem to suggest that reducing the bacterial count would reduce the risk of bacteria being inadvertently introduced into the deeper tissues during an injection. Whilst it is noted that the Green Book also makes reference to there being evidence that disinfecting makes no difference to the incidence of bacterial complications, it is also noted that the literature quoted is now over 20 years old. ”

Is this part of a recurring concern?

No recurring-concern membership is currently published.

Open source report

Source evidence

How this respondent action was interpreted

PFD Monitor created a concise, searchable interpretation from the published response wording shown below.

PFD Monitor interpretation

Enrol clinical staff in Injection Administration Training to improve practical injection-administration competency.

Verbatim wording from the response

“The Practice will take the following actions in order to prevent similar cases from occurring.”

Source location

Response from Browney House Surgery
Page 1 · response
Published 30 October 2024

Open published response

Source evidence

How this respondent action was interpreted

PFD Monitor created a concise, searchable interpretation from the published response wording shown below.

PFD Monitor interpretation

Follow current local and national guidance for injection administration and injection-site skin preparation.

Verbatim wording from the response

“The Practice will take the following actions in order to prevent similar cases from occurring.”

Source location

Response from Browney House Surgery
Page 1 · response
Published 30 October 2024

Open published response

Source evidence

How this respondent action was interpreted

PFD Monitor created a concise, searchable interpretation from the published response wording shown below.

PFD Monitor interpretation

Use the case as a learning exercise in clinical staff appraisals.

Verbatim wording from the response

“The Practice will take the following actions in order to prevent similar cases from occurring.”

Source location

Response from Browney House Surgery
Page 1 · response
Published 30 October 2024

Open published response

Source evidence

How this respondent action was interpreted

PFD Monitor created a concise, searchable interpretation from the published response wording shown below.

PFD Monitor interpretation

Review UKHSA’s response and its implications for the relevant vaccination guidance.

Verbatim wording from the response

“My response to your Report has been informed by the Infection Prevention team here at NHS England. Our own Infection Prevention and Control (IPC) guidance aligns with ‘The Green Book’ (UKHSA guidance, published on 11 September 2013), which serves as the national standard for vaccination and immunisation by injection. As you have noted in your Report, Chapter 4 of The Green Book indicates that skin preparation is unnecessary if the skin is clean and not visibly dirty. It is the responsibility of the UK Health Security Agency (UKHSA) to confirm that ‘The Green Book’ remains current and to update it when required. In addition, local policies should inform practice in specific cases (e.g. immunocompromised patients). NHS England will review the contents of UKHSA’s response once this has been received.”

Source location

Response from NHSE
Page 1 · response
Published 30 October 2024

Open published response

Source evidence

How this respondent position was interpreted

PFD Monitor created a concise, searchable interpretation from the published response wording shown below.

PFD Monitor interpretation

Responsibility for immunisation procedure guidance lies with UKHSA, which is better positioned to address the reported issues.

Verbatim wording from the response

“The Department has reviewed the concerns outlined in the report and, as responsibility for guidance on immunisation procedures, including the "The Green Book", lies with UK Health Security Agency (UKHSA), we have determined that they are better positioned to address these issues. Since UKHSA are also a named recipient in the report, we have engaged with them, and they have confirmed receipt of the report and are working on their response.”

Source location

Response from DHSC
Page 1 · response
Published 30 October 2024

Open published response

Source evidence

How this respondent position was interpreted

PFD Monitor created a concise, searchable interpretation from the published response wording shown below.

PFD Monitor interpretation

Maintaining and updating additional published injection guidance falls outside NHS England’s remit.

Verbatim wording from the response

“As part of our review into this case, we have identified additional sources of published guidance, some of which provide conflicting advice on the practice of cleaning a patient’s skin prior to immunisation. However, the maintenance and updating of such guidance falls outside of NHS England’s remit. Some examples include:”

Source location

Response from NHSE
Page 1 · response
Published 30 October 2024

Open published response

Source evidence

How this respondent position was interpreted

PFD Monitor created a concise, searchable interpretation from the published response wording shown below.

PFD Monitor interpretation

UKHSA is responsible for confirming whether The Green Book remains current and updating it when required.

Verbatim wording from the response

“My response to your Report has been informed by the Infection Prevention team here at NHS England. Our own Infection Prevention and Control (IPC) guidance aligns with ‘The Green Book’ (UKHSA guidance, published on 11 September 2013), which serves as the national standard for vaccination and immunisation by injection. As you have noted in your Report, Chapter 4 of The Green Book indicates that skin preparation is unnecessary if the skin is clean and not visibly dirty. It is the responsibility of the UK Health Security Agency (UKHSA) to confirm that ‘The Green Book’ remains current and to update it when required. In addition, local policies should inform practice in specific cases (e.g. immunocompromised patients). NHS England will review the contents of UKHSA’s response once this has been received.”

Source location

Response from NHSE
Page 1 · response
Published 30 October 2024

Open published response

Other statements in published responses

These actions and other statements could not be clearly connected to one concern in this report.

Recipient-stated actions An action is something a recipient says it has done, is doing, or plans to do in response to a concern raised.1

  1. 1

    Continue annual Infection Prevention and Control course attendance, or attend sooner when required.

    Stated by Browney House SurgeryStated completedThe respondent said that this action was complete when they made their response on 30 October 2024.

Recipient positions A position is what a recipient says about a concern when they do not describe a specific action.2

  1. 1

    Existing Green Book guidance on alcohol wipes before vaccinations is considered sufficiently clear, so no amendment is planned.

    Stated by UK Health Security AgencyExisting arrangements considered sufficientThe respondent said that existing arrangements were sufficient, so no further action was needed.
  2. 2

    Appropriateness of alcohol wipes before Vitamin B12 injections falls outside the respondent’s remit.

    Stated by UK Health Security AgencyOutside remitThe respondent said that this matter was outside its role or authority.

Source evidence

How this respondent action was interpreted

PFD Monitor created a concise, searchable interpretation from the published response wording shown below.

PFD Monitor interpretation

Continue annual Infection Prevention and Control course attendance, or attend sooner when required.

Verbatim wording from the response

“• Staff will continue to attend Infection Prevention and Control courses annually or sooner if required.”

Source location

Response from Browney House Surgery
Page 1 · response
Published 30 October 2024

Open published response

Source evidence

How this respondent position was interpreted

PFD Monitor created a concise, searchable interpretation from the published response wording shown below.

PFD Monitor interpretation

Existing Green Book guidance on alcohol wipes before vaccinations is considered sufficiently clear, so no amendment is planned.

Verbatim wording from the response

“Response to concerns raised in the prevention of future deaths report The ‘Green Book’ advises that, prior to administration of vaccinations, only visibly dirty skin needs to be washed with soap and water and it is not necessary to disinfect the skin. This is because studies have shown that cleaning the skin with isopropyl alcohol reduces the bacterial count, but there is evidence that disinfecting makes no difference to the incidence of bacterial complications of injections.”

Source location

Response from UK HSA
Page 2 · response
Published 30 October 2024

Open published response

Source evidence

How this respondent position was interpreted

PFD Monitor created a concise, searchable interpretation from the published response wording shown below.

PFD Monitor interpretation

Appropriateness of alcohol wipes before Vitamin B12 injections falls outside the respondent’s remit.

Verbatim wording from the response

“This is because the risks associated with other intramuscular injections may vary according to the specific product being used, including the nature and volume of the substance to be injected, the manner of its preparation, and the characteristics of the needle used to perform the injection. The manufacturer’s guidance contained within the product information may be a source of information for the delivery of intramuscular injections that are not vaccinations. UKHSA is unable to comment on the appropriateness of using alcohol wipes before administering Vitamin B12 injections, as this falls outside of its remit.”

Source location

Response from UK HSA
Page 3 · response
Published 30 October 2024

Open published response
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Information checked against the published report and official responses · Data reviewed 7 Sep 2026 · About data quality and limitations

Official responses located
4/3

Data last updated 7 September 2026