PFD report

Suzanna Jayne Bull · Prevention of Future Deaths report

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Issued 29 Nov 2019•Birmingham and Solihull

Report record

Published report and response evidence

This page connects the concerns raised in this report with statements found in recipients’ published responses. A link shows a clear evidence connection; it does not assign responsibility.

View original report
Concerns
2

Raised in this report

Recipients
5

Named on the report

Responses found
2

Of 5 recipients

Stated actions
5

Described in responses

Source document

Full report text

This is the full text from the original published report.

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Concerns and recipient responses

Select any concern, action or position to view the source wording.

Report evidence summary

Concerns raised2

  1. Lack of warnings on dashboard trays against fitting them in moving vehicles
    Part of recurring concern: Inadequate product safety warnings about serious hazards
  2. Lack of general warnings to lorry manufacturers and haulage firms against using such trays in moving vehicles
    Part of recurring concern: Inadequate front-obstruction visibility controls for large vehicles
Responses linked to these concerns

Each statement is shown once, even when linked to more than one concern.

Actions described in response An action is something a recipient says it has done, is doing, or plans to do in response to a concern raised.3

  1. Action

    Inform additional haulage umbrella bodies about the concerns and seek transmission of the information to their members.

    Stated by Department for TransportStated plannedThe respondent said that this action was planned when they made their response on 29 December 2019.
  2. Action

    Update commercial-vehicle safety guidance to warn drivers against placing objects in lorries that restrict their view.

    Stated by Driver and Vehicle Standards AgencyStated plannedThe respondent said that this action was planned when they made their response on 29 December 2019.
  3. Action

    Highlight the report’s safety concerns at the Heavy Vehicle Industry Forum and ask attendees to pass the information to their members.

    Stated by Driver and Vehicle Standards AgencyStated plannedThe respondent said that this action was planned when they made their response on 29 December 2019.

Respondent positions A position is what a recipient says about a concern when it does not describe a specific action.2

  1. Position

    The Department lacks authority to require warning messages on aftermarket dashboard trays about visibility risks during driving.

    Stated by Department for TransportOutside remitThe respondent said that this matter was outside its role or authority.

Source evidence

How this individual concern was interpreted

PFD Monitor created a concise, searchable interpretation from the report wording shown below. Response links show a clear evidence connection; they do not assign responsibility.

PFD Monitor interpretation

Lack of warnings on dashboard trays against fitting them in moving vehicles

Wider context from the report

“1. The fact that the tray creates a blind spot may not be apparent to users. There is no warning on the tray to say that it can create a blind spot when fixed in place whilst the vehicle is moving. Consideration should be given to placing a clear warning on the tray that it should not be fitted. 2. There is no general warning to lorry manufacturers and haulage firms to advise against the use of such trays in a moving vehicle due to the blind spot it creates. Consideration should be given to sending out a warning to all manufacturers and users to highlight the concern. 3. There is no warning on the dashboard tray to say that it should only be fitted when the vehicle is parked up and stationary. ”

Is this part of a recurring concern?

Yes — Inadequate product safety warnings about serious hazards.

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Source evidence

How this individual concern was interpreted

PFD Monitor created a concise, searchable interpretation from the report wording shown below. Response links show a clear evidence connection; they do not assign responsibility.

PFD Monitor interpretation

Lack of general warnings to lorry manufacturers and haulage firms against using such trays in moving vehicles

Wider context from the report

“1. The fact that the tray creates a blind spot may not be apparent to users. There is no warning on the tray to say that it can create a blind spot when fixed in place whilst the vehicle is moving. Consideration should be given to placing a clear warning on the tray that it should not be fitted. 2. There is no general warning to lorry manufacturers and haulage firms to advise against the use of such trays in a moving vehicle due to the blind spot it creates. Consideration should be given to sending out a warning to all manufacturers and users to highlight the concern. 3. There is no warning on the dashboard tray to say that it should only be fitted when the vehicle is parked up and stationary. ”

Is this part of a recurring concern?

Yes — Inadequate front-obstruction visibility controls for large vehicles.

Open source report

Source evidence

How this respondent action was interpreted

PFD Monitor created a concise, searchable interpretation from the published response wording shown below.

PFD Monitor interpretation

Inform additional haulage umbrella bodies about the concerns and seek transmission of the information to their members.

Verbatim wording from the response

“• the Department for Transport will make umbrella bodies (in addition to the Road Haulage Association to whom you sent your letter) such as the Society of Motor Manufacturers and Trades and the Freight Transport Association aware of the areas of concern in your report and seek they also transmit information to their members.”

Source location

2019-0404-Response-from-the-Department-for-Transport-Redacted
Page 2 · response
Published 29 December 2019

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Source evidence

How this respondent action was interpreted

PFD Monitor created a concise, searchable interpretation from the published response wording shown below.

PFD Monitor interpretation

Update commercial-vehicle safety guidance to warn drivers against placing objects in lorries that restrict their view.

Verbatim wording from the response

“We publish information on GOV.UK about keeping commercial vehicles safe to drive. Our Guide to Maintaining Roadworthiness is also published on GOV.UK. The Guide includes information on a driver's daily walkaround checks, including ensuring no objects get in the way of their front view. A short video shows some of the checks a driver should do during their daily check. This includes checking there is a clear view through the windscreen. We will be updating this guidance to warn drivers against putting objects in their lorry, which restrict their view.”

Source location

2019-0404-Response-from-Driver-and-Vehicle-Standards-Agency-Redacted
Page 2 · response
Published 29 December 2019

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Source evidence

How this respondent action was interpreted

PFD Monitor created a concise, searchable interpretation from the published response wording shown below.

PFD Monitor interpretation

Highlight the report’s safety concerns at the Heavy Vehicle Industry Forum and ask attendees to pass the information to their members.

Verbatim wording from the response

“On the 6 May 2020 we propose to highlight the areas of concern in your report to attendees at our regular Heavy Vehicle Industry Forum. This is a meeting we host with attendees including industry trade bodies, such as the Society of Motor Manufacturers and”

Source location

2019-0404-Response-from-Driver-and-Vehicle-Standards-Agency-Redacted
Page 1 · response
Published 29 December 2019

Open published response

Source evidence

How this respondent position was interpreted

PFD Monitor created a concise, searchable interpretation from the published response wording shown below.

PFD Monitor interpretation

The Department lacks authority to require warning messages on aftermarket dashboard trays about visibility risks during driving.

Verbatim wording from the response

“Further to the Regulation 28 Report you listed some matters of concerns and your opinion that action should be taken. Several actions are planned, although the Department does not have a locus to require warning messages to be placed on aftermarket dashboard trays to indicate they may block visibility during driving (particularly if substantial objects are put on them).”

Source location

2019-0404-Response-from-the-Department-for-Transport-Redacted
Page 1 · response
Published 29 December 2019

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Source evidence

How this respondent position was interpreted

PFD Monitor created a concise, searchable interpretation from the published response wording shown below.

PFD Monitor interpretation

The respondent lacks authority to require warning messages on aftermarket dashboard trays.

Verbatim wording from the response

“We do not have the authority to require warning messages to be put on aftermarket dashboard trays. We can, however, highlight the matters of concern to large goods vehicle (LGV) drivers.”

Source location

2019-0404-Response-from-Driver-and-Vehicle-Standards-Agency-Redacted
Page 1 · response
Published 29 December 2019

Open published response

Other statements in published responses

These actions and other statements could not be clearly connected to one concern in this report.

Recipient-stated actions An action is something a recipient says it has done, is doing, or plans to do in response to a concern raised.2

  1. 1

    Publish a blog explaining the death circumstances and windscreen-clearance safety, and disseminate it to haulage operators and through Twitter.

    Stated by Driver and Vehicle Standards AgencyStated completedThe respondent said that this action was complete when they made their response on 29 December 2019.
  2. 2

    Continue highlighting the windscreen-obstruction safety issue across social media platforms.

    Stated by Driver and Vehicle Standards AgencyStated in progressThe respondent said that this action was in progress when they made their response on 29 December 2019.

Source evidence

How this respondent action was interpreted

PFD Monitor created a concise, searchable interpretation from the published response wording shown below.

PFD Monitor interpretation

Publish a blog explaining the death circumstances and windscreen-clearance safety, and disseminate it to haulage operators and through Twitter.

Verbatim wording from the response

“On 24 January 2020 we published a Moving On blog on GOV.UK. We sent a link to this blog to our distribution list of 68,000 haulage operators. The blog set out the circumstances of Ms Bull’s death and information about the criminal trial. The article reminded all operators and drivers of the importance of making sure the vehicle’s windscreen is always clear. We published a link to this article on our twitter account, which was read around 7,000 times. We continue to highlight this issue across our social media platforms.”

Source location

2019-0404-Response-from-Driver-and-Vehicle-Standards-Agency-Redacted
Page 1 · response
Published 29 December 2019

Open published response

Source evidence

How this respondent action was interpreted

PFD Monitor created a concise, searchable interpretation from the published response wording shown below.

PFD Monitor interpretation

Continue highlighting the windscreen-obstruction safety issue across social media platforms.

Verbatim wording from the response

“On 24 January 2020 we published a Moving On blog on GOV.UK. We sent a link to this blog to our distribution list of 68,000 haulage operators. The blog set out the circumstances of Ms Bull’s death and information about the criminal trial. The article reminded all operators and drivers of the importance of making sure the vehicle’s windscreen is always clear. We published a link to this article on our twitter account, which was read around 7,000 times. We continue to highlight this issue across our social media platforms.”

Source location

2019-0404-Response-from-Driver-and-Vehicle-Standards-Agency-Redacted
Page 1 · response
Published 29 December 2019

Open published response
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Information checked against the published report and official responses · Data reviewed 7 Sep 2026 · About data quality and limitations

Official responses located
2/5

Data last updated 7 September 2026