PFD report

Stephen Ratcliffe · Prevention of Future Deaths report

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Issued 1 Sep 2023•Manchester North

Report record

Published report and response evidence

This page connects the concerns raised in this report with statements found in recipients’ published responses. A link shows a clear evidence connection; it does not assign responsibility.

View original report
Concerns
1

Raised in this report

Recipients
1

Named on the report

Responses found
1

Of 1 recipient

Stated actions
8

Described in responses

Source document

Full report text

This is the full text from the original published report.

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Concerns and recipient responses

Select any concern, action or position to view the source wording.

Report evidence summary

Concerns raised1

  1. Lack of a specialist blood-testing referral service for patients with difficult venous access
    Part of recurring concern: Unreliable access to blood testing for patients with difficult venous access
Responses linked to these concerns

Each statement is shown once, even when linked to more than one concern.

Actions described in response An action is something a recipient says it has done, is doing, or plans to do in response to a concern raised.5

  1. Action

    Present and share learning from the locality check-and-challenge exercise with the Greater Manchester System Quality Group.

    Stated by NHS Greater Manchester Integrated Care BoardStated plannedThe respondent said that this action was planned when they made their response on 8 December 2023.
  2. Action

    Promote the Bury difficult-venous-access referral pathway through targeted communications.

    Stated by NHS Greater Manchester Integrated Care BoardStated plannedThe respondent said that this action was planned when they made their response on 8 December 2023.
  3. Action

    Develop a briefing to check and challenge difficult-venous-access arrangements across Greater Manchester localities.

    Stated by NHS Greater Manchester Integrated Care BoardStated plannedThe respondent said that this action was planned when they made their response on 8 December 2023.

Source evidence

How this individual concern was interpreted

PFD Monitor created a concise, searchable interpretation from the report wording shown below. Response links show a clear evidence connection; they do not assign responsibility.

PFD Monitor interpretation

Lack of a specialist blood-testing referral service for patients with difficult venous access

Wider context from the report

“1. The court heard that due to the deceased having compromised venous access as a result of his drug use, the GP practice were unable to take his bloods. The evidence before the court was that there is no specialist service for GPs to refer a patient to for bloods when venous access is difficult. Evidence was heard that this had been raised previously to the CCG. As a result, in this case no test for diabetes was obtained. ”

Is this part of a recurring concern?

Yes — Unreliable access to blood testing for patients with difficult venous access.

Open source report

Source evidence

How this respondent action was interpreted

PFD Monitor created a concise, searchable interpretation from the published response wording shown below.

PFD Monitor interpretation

Present and share learning from the locality check-and-challenge exercise with the Greater Manchester System Quality Group.

Verbatim wording from the response

“1. Learning from the check and challenge exercise to be presented/shared with the Greater Manchester System Quality Group on the 18th of January 2024. This meeting is attended by commissioners, including commissioners of specialist services, localities, regulators, Healthwatch and NICE. Through sharing in this forum, we expect members to review and ensure learning is incorporated into their commissioned services. There will be a follow up review of implementation in July 2024.”

Source location

Response from Greater Manchester Integrated Care Board
Page 2 · response
Published 8 December 2023

Open published response

Source evidence

How this respondent action was interpreted

PFD Monitor created a concise, searchable interpretation from the published response wording shown below.

PFD Monitor interpretation

Promote the Bury difficult-venous-access referral pathway through targeted communications.

Verbatim wording from the response

“practices in relation to patients where venous access is difficult. Where venous access is difficult general practitioners (GPs) will be able to refer into the Same Day Emergency Care (SDEC) service. This new pathway will be promoted through targeted communications across Bury.”

Source location

Response from Greater Manchester Integrated Care Board
Page 2 · response
Published 8 December 2023

Open published response

Source evidence

How this respondent action was interpreted

PFD Monitor created a concise, searchable interpretation from the published response wording shown below.

PFD Monitor interpretation

Develop a briefing to check and challenge difficult-venous-access arrangements across Greater Manchester localities.

Verbatim wording from the response

“To better understand the pathways across the other localities we will be developing a briefing, highlighting this event and using this to check and challenge what arrangements each locality has in place for access for patients where it is difficult to obtain blood.”

Source location

Response from Greater Manchester Integrated Care Board
Page 2 · response
Published 8 December 2023

Open published response

Source evidence

How this respondent action was interpreted

PFD Monitor created a concise, searchable interpretation from the published response wording shown below.

PFD Monitor interpretation

Complete a Greater Manchester review of phlebotomy provision and identified variation in services.

Verbatim wording from the response

“In addition to the locality-specific actions as set out above, a GM level review of phlebotomy provision has been undertaken recently which has identified the variation in provision and sets out the intention to improve the consistency of offer to patients across Greater Manchester. This is also a priority deliverable of the Greater Manchester Primary Care Blueprint.”

Source location

Response from Greater Manchester Integrated Care Board
Page 2 · response
Published 8 December 2023

Open published response

Source evidence

How this respondent action was interpreted

PFD Monitor created a concise, searchable interpretation from the published response wording shown below.

PFD Monitor interpretation

Establish a Bury pathway enabling GPs to refer patients with difficult venous access to Same Day Emergency Care.

Verbatim wording from the response

“Bury Clinical Senate has reviewed this incident and a new pathway has been confirmed for Bury general”

Source location

Response from Greater Manchester Integrated Care Board
Page 1 · response
Published 8 December 2023

Open published response

Other statements in published responses

These actions and other statements could not be clearly connected to one concern in this report.

Recipient-stated actions An action is something a recipient says it has done, is doing, or plans to do in response to a concern raised.3

  1. 1

    Cascade shared learning through Greater Manchester and borough governance and learning forums, including primary care and long-term condition groups.

    Stated by NHS Greater Manchester Integrated Care BoardStated plannedThe respondent said that this action was planned when they made their response on 8 December 2023.
  2. 2

    Monitor key learning points and recommendations to ensure they become embedded in practice.

    Stated by NHS Greater Manchester Integrated Care BoardStated plannedThe respondent said that this action was planned when they made their response on 8 December 2023.
  3. 3

    Review implementation of the shared learning through a follow-up review in July 2024.

    Stated by NHS Greater Manchester Integrated Care BoardStated plannedThe respondent said that this action was planned when they made their response on 8 December 2023.

Source evidence

How this respondent action was interpreted

PFD Monitor created a concise, searchable interpretation from the published response wording shown below.

PFD Monitor interpretation

Cascade shared learning through Greater Manchester and borough governance and learning forums, including primary care and long-term condition groups.

Verbatim wording from the response

“2. Shared learning from this at Greater Manchester and borough level will be cascaded to professionals through relevant governance and learning forums to ensure that learning is incorporated into their services. In this case it will be discussed at the GM Primary Care Quality Group and the Long-term Condition Group in December.”

Source location

Response from Greater Manchester Integrated Care Board
Page 2 · response
Published 8 December 2023

Open published response

Source evidence

How this respondent action was interpreted

PFD Monitor created a concise, searchable interpretation from the published response wording shown below.

PFD Monitor interpretation

Monitor key learning points and recommendations to ensure they become embedded in practice.

Verbatim wording from the response

“In conclusion, key learning points and recommendations will be monitored to ensure they are embedded within practice. NHS GM is committed to improving outcomes for the population of Greater Manchester.”

Source location

Response from Greater Manchester Integrated Care Board
Page 2 · response
Published 8 December 2023

Open published response

Source evidence

How this respondent action was interpreted

PFD Monitor created a concise, searchable interpretation from the published response wording shown below.

PFD Monitor interpretation

Review implementation of the shared learning through a follow-up review in July 2024.

Verbatim wording from the response

“1. Learning from the check and challenge exercise to be presented/shared with the Greater Manchester System Quality Group on the 18th of January 2024. This meeting is attended by commissioners, including commissioners of specialist services, localities, regulators, Healthwatch and NICE. Through sharing in this forum, we expect members to review and ensure learning is incorporated into their commissioned services. There will be a follow up review of implementation in July 2024.”

Source location

Response from Greater Manchester Integrated Care Board
Page 2 · response
Published 8 December 2023

Open published response
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Information checked against the published report and official responses · Data reviewed 7 Sep 2026 · About data quality and limitations

Official responses located
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Data last updated 7 September 2026