PFD report

Tobias Ryse Mannering-Jones · Prevention of Future Deaths report

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Issued 14 Mar 2024•Manchester South

Report record

Published report and response evidence

This page connects the concerns raised in this report with statements found in recipients’ published responses. A link shows a clear evidence connection; it does not assign responsibility.

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Concerns
7

Raised in this report

Recipients
3

Named on the report

Responses found
4

Of 3 recipients

Stated actions
35

Described in responses

Source document

Full report text

This is the full text from the original published report.

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Concerns and recipient responses

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Report evidence summary

Concerns raised7

  1. Lack of resources for stable housing solutions for vulnerable young people
    Part of recurring concern: Insufficient suitable housing for vulnerable young people
  2. Lack of overall ownership for coordinated multi-agency support
    Part of recurring concern: Failure to maintain clear ownership of multi-agency support and care
  3. Lack of resources for sustained support of vulnerable young people experiencing homelessness
Responses linked to these concerns

Each statement is shown once, even when linked to more than one concern.

Actions described in response An action is something a recipient says it has done, is doing, or plans to do in response to a concern raised.22

  1. Action

    Continue recruiting to fill vacancies in the 3.5 therapy pathway.

    Stated by NHS Greater Manchester Integrated Care Board and Tameside Borough CouncilStated in progressThe respondent said that this action was in progress when they made their response on 20 March 2024.
  2. Action

    Review accommodation available in Tameside to identify new opportunities and increase options for people facing street homelessness.

    Stated by NHS Greater Manchester Integrated Care Board and Tameside Borough CouncilStated in progressThe respondent said that this action was in progress when they made their response on 20 March 2024.
  3. Action

    Implement the Mental Health Workforce Strategy to identify workforce, skill-mix and service-configuration requirements and deliver workforce supply across Greater Manchester.

    Stated by NHS Greater Manchester Integrated Care Board and Tameside Borough CouncilStated plannedThe respondent said that this action was planned when they made their response on 20 March 2024.

Respondent positions A position is what a recipient says about a concern when it does not describe a specific action.5

  1. Position

    Existing systems ensure people with multiple disadvantages known to services have an appropriately experienced lead professional coordinating their support.

    Stated by NHS Greater Manchester Integrated Care Board and Tameside Borough CouncilExisting arrangements considered sufficientThe respondent said that existing arrangements were sufficient, so no further action was needed.

Source evidence

How this individual concern was interpreted

PFD Monitor created a concise, searchable interpretation from the report wording shown below. Response links show a clear evidence connection; they do not assign responsibility.

PFD Monitor interpretation

Lack of resources for stable housing solutions for vulnerable young people

Wider context from the report

“2. The inquest also heard evidence of the impact of homelessness and consequential vulnerability on a young person like Tobias and that the demands on Local Authorities meant that even where vulnerability was recognised there were not resources for either sustained support and stable housing solutions. The evidence was that as a consequence young vulnerable people had to rely on homeless shelters where they were exposed to additional negative influences and as in Tobias’s case abuse due to their sexuality. ”

Is this part of a recurring concern?

Yes — Insufficient suitable housing for vulnerable young people.

Open source report

Source evidence

How this individual concern was interpreted

PFD Monitor created a concise, searchable interpretation from the report wording shown below. Response links show a clear evidence connection; they do not assign responsibility.

PFD Monitor interpretation

Lack of overall ownership for coordinated multi-agency support

Wider context from the report

“5. The evidence before the inquest was that where multiple agencies were involved it was fundamental that one agency/person took overall ownership/responsibility to ensure a coordinated and effective approach using regular MDTs to understand the information that all agencies had in their possession and to offer effective support. ”

Is this part of a recurring concern?

Yes — Failure to maintain clear ownership of multi-agency support and care.

Open source report

Source evidence

How this individual concern was interpreted

PFD Monitor created a concise, searchable interpretation from the report wording shown below. Response links show a clear evidence connection; they do not assign responsibility.

PFD Monitor interpretation

Lack of resources for sustained support of vulnerable young people experiencing homelessness

Wider context from the report

“2. The inquest also heard evidence of the impact of homelessness and consequential vulnerability on a young person like Tobias and that the demands on Local Authorities meant that even where vulnerability was recognised there were not resources for either sustained support and stable housing solutions. The evidence was that as a consequence young vulnerable people had to rely on homeless shelters where they were exposed to additional negative influences and as in Tobias’s case abuse due to their sexuality. ”

Is this part of a recurring concern?

No recurring-concern membership is currently published.

Open source report

Source evidence

How this individual concern was interpreted

PFD Monitor created a concise, searchable interpretation from the report wording shown below. Response links show a clear evidence connection; they do not assign responsibility.

PFD Monitor interpretation

Delays in access to mental health support

Wider context from the report

“1. The inquest was told that Tobias had sought and had been referred for mental health support however due to the high demand and long waiting lists he was still on a waiting list at the time of his death. The evidence before the inquest was that long delays were still an issue and were not restricted to Tameside but were part of a national picture of delays and long waiting lists for those seeking help with their mental health. ”

Is this part of a recurring concern?

Yes — Excessive waiting times for NHS mental health services.

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Source evidence

How this individual concern was interpreted

PFD Monitor created a concise, searchable interpretation from the report wording shown below. Response links show a clear evidence connection; they do not assign responsibility.

PFD Monitor interpretation

Failure of public service contact arrangements for people without a stable address

Wider context from the report

“3. Evidence was also heard that a person who has to rely on a homeless shelter can then become uncontactable to public service providers as they have no address for contact which means they then have even less chance of accessing support. ”

Is this part of a recurring concern?

Yes — Failure to maintain contact with vulnerable people after initial engagement; Unreliable communication access for people requiring support.

Open source report

Source evidence

How this individual concern was interpreted

PFD Monitor created a concise, searchable interpretation from the report wording shown below. Response links show a clear evidence connection; they do not assign responsibility.

PFD Monitor interpretation

Failure to recognise sexual exploitation and vulnerability among homeless LGBTQIA young people

Wider context from the report

“4. The inquest was told that young adults who are homeless are often sexually exploited and that those who identify as LGBTQIA can be particularly vulnerable and that the underlying vulnerability and risk was not always appreciated by those dealing with young homeless people and that it could be mistaken by agencies as a lifestyle choice rather than what it actually was, i.e., exploitation by an older adult. ”

Is this part of a recurring concern?

Yes — Failure to recognise vulnerability in safeguarding decisions.

Open source report

Source evidence

How this individual concern was interpreted

PFD Monitor created a concise, searchable interpretation from the report wording shown below. Response links show a clear evidence connection; they do not assign responsibility.

PFD Monitor interpretation

Failure to use regular MDTs to share and understand multi-agency information

Wider context from the report

“5. The evidence before the inquest was that where multiple agencies were involved it was fundamental that one agency/person took overall ownership/responsibility to ensure a coordinated and effective approach using regular MDTs to understand the information that all agencies had in their possession and to offer effective support. ”

Is this part of a recurring concern?

Yes — Unreliable inter-agency information sharing for coordinated care.

Open source report

Source evidence

How this respondent action was interpreted

PFD Monitor created a concise, searchable interpretation from the published response wording shown below.

PFD Monitor interpretation

Continue recruiting to fill vacancies in the 3.5 therapy pathway.

Verbatim wording from the response

“Within Tameside there has been improvement with waiting lists in recent months in the Neighbourhood Mental Health Team following successful recruitment to Senior Mental Health Practitioner posts. The Living Well team is now fully staffed for both Coaches and Senior Mental Health Practitioners, however the vacancies remain in the 3.5 therapy pathway with continued efforts in recruitment. To mitigate the risk if any individual is presenting with an increase in risks these are passed through a duty system for a review of the risks and there will be an intervention by a Duty worker that day where identified. The 3.5 pathway waiting times remain on the Pennine Care Foundation Trust (PCFT) Risk Register which is reviewed regularly and has scrutiny by the Senior Leadership Team within that system.”

Source location

Response from Greater Mnachester Integrated Care
Page 2 · response
Published 20 March 2024

Open published response

Source evidence

How this respondent action was interpreted

PFD Monitor created a concise, searchable interpretation from the published response wording shown below.

PFD Monitor interpretation

Review accommodation available in Tameside to identify new opportunities and increase options for people facing street homelessness.

Verbatim wording from the response

“We are reviewing the accommodation available within Tameside to identify new opportunities to increase provision available which will provide additional options to be considered for any person facing street homelessness.”

Source location

Response from Greater Mnachester Integrated Care
Page 3 · response
Published 20 March 2024

Open published response

Source evidence

How this respondent action was interpreted

PFD Monitor created a concise, searchable interpretation from the published response wording shown below.

PFD Monitor interpretation

Implement the Mental Health Workforce Strategy to identify workforce, skill-mix and service-configuration requirements and deliver workforce supply across Greater Manchester.

Verbatim wording from the response

“Increasing access to mental health services in the community is a key priority for NHS GM, supported by the Community Mental Health Transformation Workstream. Work to support this includes but is not limited to:”

Source location

Response from Greater Mnachester Integrated Care
Page 2 · response
Published 20 March 2024

Open published response

Source evidence

How this respondent action was interpreted

PFD Monitor created a concise, searchable interpretation from the published response wording shown below.

PFD Monitor interpretation

Work with the adult safeguarding board to embed tiered risk assessment in team practice and train staff to recognise sexuality-based discrimination as potential abuse.

Verbatim wording from the response

“We are also working with the adult safeguarding board to embed the tiered risk assessment process for adults into the teams working practices alongside training around how discrimination due to sexuality should be recognised as potential abuse and therefore a safeguarding issue.”

Source location

Response from Greater Mnachester Integrated Care
Page 3 · response
Published 20 March 2024

Open published response

Source evidence

How this respondent action was interpreted

PFD Monitor created a concise, searchable interpretation from the published response wording shown below.

PFD Monitor interpretation

Maintain increased Neighbourhood Mental Health Team capacity through successful recruitment to Senior Mental Health Practitioner posts.

Verbatim wording from the response

“Within Tameside there has been improvement with waiting lists in recent months in the Neighbourhood Mental Health Team following successful recruitment to Senior Mental Health Practitioner posts. The Living Well team is now fully staffed for both Coaches and Senior Mental Health Practitioners, however the vacancies remain in the 3.5 therapy pathway with continued efforts in recruitment. To mitigate the risk if any individual is presenting with an increase in risks these are passed through a duty system for a review of the risks and there will be an intervention by a Duty worker that day where identified. The 3.5 pathway waiting times remain on the Pennine Care Foundation Trust (PCFT) Risk Register which is reviewed regularly and has scrutiny by the Senior Leadership Team within that system.”

Source location

Response from Greater Mnachester Integrated Care
Page 2 · response
Published 20 March 2024

Open published response

Source evidence

How this respondent action was interpreted

PFD Monitor created a concise, searchable interpretation from the published response wording shown below.

PFD Monitor interpretation

Review the Living Well waiting list to assess needs and divert people to other services where appropriate.

Verbatim wording from the response

“In addition, The Living Well team are undertaking a review of the Waiting List to assess the current needs and diversion to other services if appropriate.”

Source location

Response from Greater Mnachester Integrated Care
Page 2 · response
Published 20 March 2024

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Source evidence

How this respondent action was interpreted

PFD Monitor created a concise, searchable interpretation from the published response wording shown below.

PFD Monitor interpretation

Fund sector training and resources on safeguarding and safe service delivery for night shelters.

Verbatim wording from the response

“DLUHC is also providing funding to Housing Justice (a national membership charity for homeless shelters) to deliver training to the night shelter sector, including online resources, webinars and briefings on safeguarding and how to deliver a safe service for all. Housing Justice operates a night shelter accreditation system, which is designed to help night shelters deliver the best possible service and provides independent external validation by issuing a Quality Mark. I will continue work with Housing Justice and other partner organisations to support high-quality night shelter provision, including through the current NSTF and wider homelessness and rough sleeping funding.”

Source location

Response from Department for Levelling Up, Housing and Communities
Page 3 · response
Published 20 March 2024

Open published response

Source evidence

How this respondent action was interpreted

PFD Monitor created a concise, searchable interpretation from the published response wording shown below.

PFD Monitor interpretation

Embed multi-agency review processes after the death of someone experiencing homelessness or rough sleeping.

Verbatim wording from the response

“Alongside the work on SABs, DLUHC is working with sector organisations and LAs to embed multi-agency review processes following the death of someone who is homeless or rough sleeping, even where they do not meet the criteria for a formal Safeguarding Adult Review⁶.”

Source location

Response from Department for Levelling Up, Housing and Communities
Page 5 · response
Published 20 March 2024

Open published response

Source evidence

How this respondent action was interpreted

PFD Monitor created a concise, searchable interpretation from the published response wording shown below.

PFD Monitor interpretation

Operate the Night Shelter Transformation Fund to help providers improve services and transition toward self-contained accommodation.

Verbatim wording from the response

“Secondly, addressing concerns with night shelter provision, my Department has action underway to support the sector to enhance services and improve outcomes for people experiencing homelessness and rough sleeping. In 2022, DLUHC established the Night Shelter Transformation Fund (NSTF), which is a £13 million programme over three years, making single and multi-year grant funding available to night shelter providers to transform their offer to provide sustainable routes off the streets through a range of high-quality provision. A key aspect of this is supporting organisations to transition from communal sleeping to a model of more self-contained accommodation, which, following the pandemic, is widely recognised as a more suitable type of accommodation providing people with increased safety, stability and dignity.”

Source location

Response from Department for Levelling Up, Housing and Communities
Page 3 · response
Published 20 March 2024

Open published response

Source evidence

How this respondent action was interpreted

PFD Monitor created a concise, searchable interpretation from the published response wording shown below.

PFD Monitor interpretation

Deliver Rough Sleeping Accommodation Programme move-on homes nationally.

Verbatim wording from the response

“Alongside this, I am taking action to increase capacity and access to housing through our accommodation programmes. These include the £433 million Rough Sleeping Accommodation Programme (which has delivered over 5,500 move-on homes nationally as of March 2024); and the £200 million Single Homelessness Accommodation Programme (SHAP). SHAP was launched in 2022 and aims to provide both accommodation and wrap-around support specifically targeted at two groups: adults experiencing multiple disadvantages with a history of rough sleeping and who require high levels of support; and young people at risk of experiencing homelessness or rough sleeping. We expect around 650 units to be provided to support young people aged 18-25 across the country. I am pleased that Tameside is part of both of these programmes and has been allocated c.£3.1 million for RSAP and c.£1.5 million for SHAP.”

Source location

Response from Department for Levelling Up, Housing and Communities
Page 3 · response
Published 20 March 2024

Open published response

Source evidence

How this respondent action was interpreted

PFD Monitor created a concise, searchable interpretation from the published response wording shown below.

PFD Monitor interpretation

Coordinate Changing Futures pilots to improve joined-up local support for people experiencing multiple disadvantages.

Verbatim wording from the response

“Secondly, my Department is co-ordinating a cross-government initiative to improve the way local public services engage and support people experiencing multiple disadvantages. ‘Changing Futures’ is a £77 million programme piloting innovative approaches across 15 local areas (covering 34 top-tier LAs in England), to join-up local systems and more effectively respond to the needs of people who are experiencing combinations of homelessness, substance misuse, mental health issues, domestic abuse and contact with the criminal justice system. The programme runs to March 2025 with an evaluation underway. I will publish the final learnings and outcomes from the pilots in 2025, and in the meantime interim evaluation reports and learning are published online to help disseminate learning⁷.”

Source location

Response from Department for Levelling Up, Housing and Communities
Page 5 · response
Published 20 March 2024

Open published response

Source evidence

How this respondent action was interpreted

PFD Monitor created a concise, searchable interpretation from the published response wording shown below.

PFD Monitor interpretation

Continue delivering Rough Sleeping Initiative funding to support specialist mental health services in local homelessness plans.

Verbatim wording from the response

“DHSC will provide more information on this matter in their response, given their lead on health. I recognise the vital role mental health services play in supporting people experiencing homelessness and rough sleeping, and my Department is supporting provision where it is needed through the Rough Sleeping Initiative (RSI). This is providing over £547 million, between April 2022 to March 2025, to LAs across England to deliver local homelessness and rough sleeping services. Of that, £30 million is funding health interventions, with a significant focus on mental health. Through our expert homelessness and rough sleeping advisers in DLUHC, I will continue to deliver RSI funding this financial year, supporting LAs to deliver specialist mental health support where it is part of their local plans.”

Source location

Response from Department for Levelling Up, Housing and Communities
Page 2 · response
Published 20 March 2024

Open published response

Source evidence

How this respondent action was interpreted

PFD Monitor created a concise, searchable interpretation from the published response wording shown below.

PFD Monitor interpretation

Share NICE homelessness guidance across housing, homelessness and health sectors to promote person-centred, trauma-informed support.

Verbatim wording from the response

“• Trauma-Informed Approach: In March 2022, the National Institute for Health and Care Excellence (NICE) published guidelines on ‘integrated health and social care for people experiencing homelessness’⁵. This guidance has been widely shared with LAs and across housing, homelessness and health sectors, to promote best practice guidance in supporting someone experiencing homelessness. The guidance sets out how services and staff should be person-centred, empathic, non-judgemental and trauma-informed, with specific references to specialist support for a person who identifies as LGBT.”

Source location

Response from Department for Levelling Up, Housing and Communities
Page 4 · response
Published 20 March 2024

Open published response

Source evidence

How this respondent action was interpreted

PFD Monitor created a concise, searchable interpretation from the published response wording shown below.

PFD Monitor interpretation

Provide dedicated youth homelessness advisers to support local authorities with joint protocols between housing and children’s services.

Verbatim wording from the response

“I am committed to embedding fully the Homelessness Reduction Act 2017 and as part of this, I have also put in place bespoke support through DLUHC’s Homelessness Advice and Support Team, which includes dedicated youth homelessness advisers that work with LAs to promote positive joint working across housing authorities and children’s services. In carrying out their statutory duties, LAs must have regard to statutory guidance, including ‘Prevention of Homelessness and Provision of accommodation for 16 and 17 year olds who may be homeless and/or require accommodation’²; which sets a clear expectation that LAs implement joint protocols between housing and children’s services.”

Source location

Response from Department for Levelling Up, Housing and Communities
Page 3 · response
Published 20 March 2024

Open published response

Source evidence

How this respondent action was interpreted

PFD Monitor created a concise, searchable interpretation from the published response wording shown below.

PFD Monitor interpretation

Deliver the Single Homelessness Accommodation Programme, including accommodation and wrap-around support for vulnerable adults and young people.

Verbatim wording from the response

“Alongside this, I am taking action to increase capacity and access to housing through our accommodation programmes. These include the £433 million Rough Sleeping Accommodation Programme (which has delivered over 5,500 move-on homes nationally as of March 2024); and the £200 million Single Homelessness Accommodation Programme (SHAP). SHAP was launched in 2022 and aims to provide both accommodation and wrap-around support specifically targeted at two groups: adults experiencing multiple disadvantages with a history of rough sleeping and who require high levels of support; and young people at risk of experiencing homelessness or rough sleeping. We expect around 650 units to be provided to support young people aged 18-25 across the country. I am pleased that Tameside is part of both of these programmes and has been allocated c.£3.1 million for RSAP and c.£1.5 million for SHAP.”

Source location

Response from Department for Levelling Up, Housing and Communities
Page 3 · response
Published 20 March 2024

Open published response

Source evidence

How this respondent action was interpreted

PFD Monitor created a concise, searchable interpretation from the published response wording shown below.

PFD Monitor interpretation

Continue supporting night shelters through training resources, high-quality accommodation requirements and specialist outreach roles funded through the Rough Sleeping Initiative.

Verbatim wording from the response

“In DLUHC, I will continue to support the night shelter sector in line with the actions in the second matter of concern, including training resources on best practice for engagement; and will continue to ensure that areas in receipt of RSI funding have in place ending rough sleeping plans that include high quality off the street accommodation and specialist outreach roles that are designed to directly engage and support people on the streets. Shelters play a valuable role providing accommodation to those experiencing homelessness and lessons from matter of concern five are particularly pertinent in considering how this provision fits in and engages with other services.”

Source location

Response from Department for Levelling Up, Housing and Communities
Page 4 · response
Published 20 March 2024

Open published response

Source evidence

How this respondent action was interpreted

PFD Monitor created a concise, searchable interpretation from the published response wording shown below.

PFD Monitor interpretation

Work with Homeless Link to develop training covering safeguarding support for people whose protected characteristics, particularly sexuality, increase vulnerability.

Verbatim wording from the response

“• Training: DLUHC’s Voluntary and Community Frontline Sector Grant is a three-year £7.3 million investment which funds sector experts to provide co-ordination, training and capacity building within the homelessness workforce. As part of our plans for 2024/25, our partner Homeless Link are developing training and online content exploring the role of safeguarding adult boards and partnerships when supporting vulnerable people sleeping rough. In response to the Report, DLUHC will work closely with Homeless Link to ensure that training material for 2024/25 covers supporting people whose protected characteristics may make them vulnerable, particularly sexuality.”

Source location

Response from Department for Levelling Up, Housing and Communities
Page 4 · response
Published 20 March 2024

Open published response

Source evidence

How this respondent action was interpreted

PFD Monitor created a concise, searchable interpretation from the published response wording shown below.

PFD Monitor interpretation

Continue transforming community mental health services toward personalised care planning, named key workers and multidisciplinary assessment and support.

Verbatim wording from the response

“With regard to your concern around waiting times for mental health support, we recognise that NHS mental health services are facing increased levels of demand. This means that some people are facing waiting times that are much longer than we would like in order to access the support they need. Through the NHS Long Term Plan, we are expanding and transforming mental health services to help address this. As part of this, the ongoing transformation of community mental health services sees a move away from the use of Care Programme Approach towards high-quality, personalised care and support planning for all service users in line with the NHS England Comprehensive Model of Personalised Care. This includes a named key worker for all service users with a clearer multidisciplinary team approach to both assess and meet the needs of service users.”

Source location

Response from Department of Health and Social Care
Page 2 · response
Published 20 March 2024

Open published response

Source evidence

How this respondent action was interpreted

PFD Monitor created a concise, searchable interpretation from the published response wording shown below.

PFD Monitor interpretation

Support NICE guidance improving access to coordinated, multidisciplinary health and social care for people experiencing homelessness.

Verbatim wording from the response

“The Department recognises the importance of reducing barriers to services for those experiencing rough sleeping. This is why we supported the development of NICE guidance which provides recommendations on ways to improve access to, and engagement with, health and social care services for people experiencing homelessness. It also provides advice on how commissioners, planners, providers and practitioners across disciplines and agencies can work together as part of a multi-disciplinary team to support and improve outcomes for people experiencing homelessness.”

Source location

Response from Department of Health and Social Care
Page 2 · response
Published 20 March 2024

Open published response

Source evidence

How this respondent action was interpreted

PFD Monitor created a concise, searchable interpretation from the published response wording shown below.

PFD Monitor interpretation

Establish or expand crisis alternative services, including crisis cafes, safe havens and crisis houses, as alternatives to emergency or psychiatric admission.

Verbatim wording from the response

“In terms of crisis care, we have embedded 24/7 urgent mental health helplines in all areas of the country, receiving around 200,000 calls per month, and there are now around 600”

Source location

Response from Department of Health and Social Care
Page 2 · response
Published 20 March 2024

Open published response

Source evidence

How this respondent action was interpreted

PFD Monitor created a concise, searchable interpretation from the published response wording shown below.

PFD Monitor interpretation

Embed 24/7 urgent mental health helplines across all areas of the country.

Verbatim wording from the response

“In terms of crisis care, we have embedded 24/7 urgent mental health helplines in all areas of the country, receiving around 200,000 calls per month, and there are now around 600”

Source location

Response from Department of Health and Social Care
Page 2 · response
Published 20 March 2024

Open published response

Source evidence

How this respondent action was interpreted

PFD Monitor created a concise, searchable interpretation from the published response wording shown below.

PFD Monitor interpretation

Work towards implementing new waiting-time standards for people requiring mental healthcare in emergency departments and community settings.

Verbatim wording from the response

“Between 2018/19 and 2023/24, NHS spending on mental health has increased by £4.7billion in cash terms as compared to the target of £3.4 billion set out at the time of the NHS Long Term Plan. Almost £16 billion was invested in mental health in 2022/23, enabling 3.6 million people to access mental health services, a 10% increase on the previous year. In addition, the NHS is working towards implementing new waiting time standards for people requiring mental healthcare in emergency departments and in the community, to ensure timely access to the most appropriate, high-quality support.”

Source location

Response from Department of Health and Social Care
Page 2 · response
Published 20 March 2024

Open published response

Source evidence

How this respondent position was interpreted

PFD Monitor created a concise, searchable interpretation from the published response wording shown below.

PFD Monitor interpretation

Existing systems ensure people with multiple disadvantages known to services have an appropriately experienced lead professional coordinating their support.

Verbatim wording from the response

“As an immediate measure, to address concerns relating to the multi-agency co-ordination of support to vulnerable young adults in Tameside, TASPB asked agencies to audit their ████████ young adults already known to services. This was with a view to ensuring that an appropriately experienced lead professional has or is given responsibility for coordinating services to the young person and is supporting their engagement. In response to this request, TASPB are assured systems are in place across organisations to ensure people who experience multi-disadvantage that are known to services do have a lead professional allocated. This will support people who are known to services and rely on services from the homeless shelter.”

Source location

Response from Greater Mnachester Integrated Care
Page 6 · response
Published 20 March 2024

Open published response

Source evidence

How this respondent position was interpreted

PFD Monitor created a concise, searchable interpretation from the published response wording shown below.

PFD Monitor interpretation

Manchester Integrated Care Board is expected to provide further information on integrating local services for coordinated support.

Verbatim wording from the response

“I expect Manchester Integrated Care Board to provide more information on the integration of local services related to this matter of concern in their response.”

Source location

Response from Department for Levelling Up, Housing and Communities
Page 5 · response
Published 20 March 2024

Open published response

Source evidence

How this respondent position was interpreted

PFD Monitor created a concise, searchable interpretation from the published response wording shown below.

PFD Monitor interpretation

Health-related concerns are led by DHSC, with DHSC and Manchester Integrated Care Board providing a separate, more detailed response.

Verbatim wording from the response

“My responses to the matters of concern are set out in turn below. I have worked closely with the other public bodies that have received the Report, including the Department of Health and Social Care (DHSC) and NHS England, in collaboration with Manchester Integrated Care Board. A separate response will be provided by DHSC and Manchester Integrated Care Board, which will respond in greater detail to the first, third and fifth matter of concern.”

Source location

Response from Department for Levelling Up, Housing and Communities
Page 2 · response
Published 20 March 2024

Open published response

Source evidence

How this respondent position was interpreted

PFD Monitor created a concise, searchable interpretation from the published response wording shown below.

PFD Monitor interpretation

Greater Manchester Integrated Care Board should address the local lack of ownership or responsibility among agencies.

Verbatim wording from the response

“Finally, turning to your concern around a lack of overall ownership or responsibility among the different agencies involved. This should be addressed in full by Greater Manchester ICB, as this is a local context, I can confirm that, at a national level, the Government champions joined-up multi-disciplinary approaches. For example, through the 10-year drug strategy, ‘From Harm To Hope’ we have committed to developing a Joint Action Plan to improve mental health treatment for people using drugs and alcohol. The plan focuses on improving join-up between addiction and mental health services, ensuring that everyone can get the care and support they need. It is due to be published later this year and will improve the join up between substance misuse services and mental health services.”

Source location

Response from Department of Health and Social Care
Page 3 · response
Published 20 March 2024

Open published response

Source evidence

How this respondent position was interpreted

PFD Monitor created a concise, searchable interpretation from the published response wording shown below.

PFD Monitor interpretation

The Department for Levelling Up, Housing and Communities will provide further context on exploitation risks affecting vulnerable homeless young people.

Verbatim wording from the response

“I appreciate that a number of your concerns relate to issues around the impact of Mr Mannering-Jones’ homelessness. DHSC has recently published updated guidance for ICPs on the development of integrated care strategies, with specific reference to inclusion health groups and those suffering multiple disadvantage. The updated guidance provides greater clarity on the opportunity for integrated care strategies to consider the wider determinants of”

Source location

Response from Department of Health and Social Care
Page 1 · response
Published 20 March 2024

Open published response

Other statements in published responses

These actions and other statements could not be clearly connected to one concern in this report.

Recipient-stated actions An action is something a recipient says it has done, is doing, or plans to do in response to a concern raised.13

  1. 1

    Roll out Living Well teams across all localities to provide integrated community mental health support.

    Stated by NHS Greater Manchester Integrated Care Board and Tameside Borough CouncilStated plannedThe respondent said that this action was planned when they made their response on 20 March 2024.
  2. 2

    Assess services using the NHS maturity tool and develop improvement action plans where necessary.

    Stated by NHS Greater Manchester Integrated Care Board and Tameside Borough CouncilStated plannedThe respondent said that this action was planned when they made their response on 20 March 2024.
  3. 3

    Publish operating principles for night shelters, including safeguarding information and support for self-contained accommodation.

    Stated by Ministry of Housing, Communities and Local GovernmentStated completedThe respondent said that this action was complete when they made their response on 20 March 2024.
  4. 4

    Issue and widely disseminate a letter setting expectations for Safeguarding Adult Boards, using publication, webinars and targeted adviser support.

    Stated by Ministry of Housing, Communities and Local GovernmentStated plannedThe respondent said that this action was planned when they made their response on 20 March 2024.
  5. 5

    Update local-authority homelessness data requirements to include sexuality and gender identity.

    Stated by Ministry of Housing, Communities and Local GovernmentStated completedThe respondent said that this action was complete when they made their response on 20 March 2024.
  6. 6

    Publish the final learning and outcomes from the Changing Futures pilots.

    Stated by Ministry of Housing, Communities and Local GovernmentStated plannedThe respondent said that this action was planned when they made their response on 20 March 2024.
  7. 7

    Implement supported-housing standards and local licensing measures under the Supported Housing Act 2023.

    Stated by Ministry of Housing, Communities and Local GovernmentStated in progressThe respondent said that this action was in progress when they made their response on 20 March 2024.
  8. 8

    Establish the Rough Sleeping Drug and Alcohol Treatment Grant to improve access to treatment and wrap-around support.

    Stated by Ministry of Housing, Communities and Local GovernmentStated completedThe respondent said that this action was complete when they made their response on 20 March 2024.
  9. 9

    Develop and publish a joint action plan improving coordination between substance-misuse and mental health services for people using drugs and alcohol.

    Stated by Department of Health and Social CareStated plannedThe respondent said that this action was planned when they made their response on 20 March 2024.
  10. 10

    Deliver targeted substance-misuse treatment and support through the Rough Sleeping Drug and Alcohol Treatment Grant in 83 high-need local authorities.

    Stated by Department of Health and Social CareStated in progressThe respondent said that this action was in progress when they made their response on 20 March 2024.
  11. 11

    Establish mental health provision for people sleeping rough through funded sites addressing their health needs.

    Stated by Department of Health and Social CareStated completedThe respondent said that this action was complete when they made their response on 20 March 2024.
  12. 12

    Write to relevant housing, adult social care and safeguarding leaders to set expectations for protecting homeless people and holding partners accountable.

    Stated by Department of Health and Social CareStated plannedThe respondent said that this action was planned when they made their response on 20 March 2024.
  13. 13

    Publish updated guidance for integrated care partnerships addressing inclusion health, multiple disadvantage, housing, health determinants and seldom-heard voices.

    Stated by Department of Health and Social CareStated completedThe respondent said that this action was complete when they made their response on 20 March 2024.

Source evidence

How this respondent action was interpreted

PFD Monitor created a concise, searchable interpretation from the published response wording shown below.

PFD Monitor interpretation

Roll out Living Well teams across all localities to provide integrated community mental health support.

Verbatim wording from the response

“3. The roll out of Living well across all localities. Living Well Teams, are multiagency and made up of a range of partners providing different services that will bridge the gap between primary (GP and community-based) services and secondary (hospital-based and specialist) services. Living Well creates new ways of supporting the mental health of people in local communities. It offers holistic support for anyone struggling with their mental health. The team listen and connect them”

Source location

Response from Greater Mnachester Integrated Care
Page 2 · response
Published 20 March 2024

Open published response

Source evidence

How this respondent action was interpreted

PFD Monitor created a concise, searchable interpretation from the published response wording shown below.

PFD Monitor interpretation

Assess services using the NHS maturity tool and develop improvement action plans where necessary.

Verbatim wording from the response

“2. The assessment of all services using the NHS ████████ Maturity Tool and the development of an action plan for each service to make improvement where they are deemed necessary. As a result of implementing these improvements we would expect services to become more aligned to the Talking Therapies Manual.”

Source location

Response from Greater Mnachester Integrated Care
Page 2 · response
Published 20 March 2024

Open published response

Source evidence

How this respondent action was interpreted

PFD Monitor created a concise, searchable interpretation from the published response wording shown below.

PFD Monitor interpretation

Publish operating principles for night shelters, including safeguarding information and support for self-contained accommodation.

Verbatim wording from the response

“The principle of self-contained accommodation is set out in the Government’s published ‘Operating Principles for Night Shelters’⁴, which also includes links to information on safeguarding.”

Source location

Response from Department for Levelling Up, Housing and Communities
Page 3 · response
Published 20 March 2024

Open published response

Source evidence

How this respondent action was interpreted

PFD Monitor created a concise, searchable interpretation from the published response wording shown below.

PFD Monitor interpretation

Issue and widely disseminate a letter setting expectations for Safeguarding Adult Boards, using publication, webinars and targeted adviser support.

Verbatim wording from the response

“Firstly, the Minister for Housing and Homelessness (DLUHC) and Minister for Social Care (DHSC), will write to all Directors of Housing, Directors of Adult Social Services and Chairs of Safeguarding Adult Boards (SAB) in England, to emphasise the critical role they play in the homelessness system. The letter will set out clear expectations on the role of SABs in protecting people experiencing homelessness, particularly people sleeping rough, from risk of abuse and neglect and ensuring there are appropriate operational and strategic mechanisms in place to hold partners to account. I will publish the letter on GOV.UK and my Department will take further action to ensure this letter is widely shared, by running webinars with LAs to share information and best practice examples and providing targeted support through DLUHC’s expert rough sleeping advisers.”

Source location

Response from Department for Levelling Up, Housing and Communities
Page 5 · response
Published 20 March 2024

Open published response

Source evidence

How this respondent action was interpreted

PFD Monitor created a concise, searchable interpretation from the published response wording shown below.

PFD Monitor interpretation

Update local-authority homelessness data requirements to include sexuality and gender identity.

Verbatim wording from the response

“• Data: Data is important to improving our understanding of the support needs specific to LGBT people experiencing homelessness. My Department has already taken action on this by updating LA homelessness data requirements to include sexuality and gender identity. This will improve records of LGBT homelessness cases and enhance national and local governments’ ability to measure and understand outcomes for LGBT individuals. I will report on this information in future publications of homelessness statistics.”

Source location

Response from Department for Levelling Up, Housing and Communities
Page 4 · response
Published 20 March 2024

Open published response

Source evidence

How this respondent action was interpreted

PFD Monitor created a concise, searchable interpretation from the published response wording shown below.

PFD Monitor interpretation

Publish the final learning and outcomes from the Changing Futures pilots.

Verbatim wording from the response

“Secondly, my Department is co-ordinating a cross-government initiative to improve the way local public services engage and support people experiencing multiple disadvantages. ‘Changing Futures’ is a £77 million programme piloting innovative approaches across 15 local areas (covering 34 top-tier LAs in England), to join-up local systems and more effectively respond to the needs of people who are experiencing combinations of homelessness, substance misuse, mental health issues, domestic abuse and contact with the criminal justice system. The programme runs to March 2025 with an evaluation underway. I will publish the final learnings and outcomes from the pilots in 2025, and in the meantime interim evaluation reports and learning are published online to help disseminate learning⁷.”

Source location

Response from Department for Levelling Up, Housing and Communities
Page 5 · response
Published 20 March 2024

Open published response

Source evidence

How this respondent action was interpreted

PFD Monitor created a concise, searchable interpretation from the published response wording shown below.

PFD Monitor interpretation

Implement supported-housing standards and local licensing measures under the Supported Housing Act 2023.

Verbatim wording from the response

“The Government is also taking action to drive up quality in supported housing more broadly with the implementation of measures in the Supported Housing Act 2023, which includes national standards for support and local licensing schemes. This is alongside £20 million in funding until 2025 through the Supported Housing Improvement Programme and Ofsted regulations in place to inspect supported accommodation for young people aged 16-17 living in or leaving care.”

Source location

Response from Department for Levelling Up, Housing and Communities
Page 3 · response
Published 20 March 2024

Open published response

Source evidence

How this respondent action was interpreted

PFD Monitor created a concise, searchable interpretation from the published response wording shown below.

PFD Monitor interpretation

Establish the Rough Sleeping Drug and Alcohol Treatment Grant to improve access to treatment and wrap-around support.

Verbatim wording from the response

“I note in the Report that Tobias was suffering with issues of substance misuse. Both DHSC and DLUHC are taking action to improve access to drug support for people experiencing or at risk of rough sleeping through establishing the Rough Sleeping Drug and Alcohol Treatment Grant. This is a £186.5 million programme funded over three years, providing evidence-based drug and alcohol treatment and wraparound support to improve access to treatment, including for those with co-occurring mental health needs. This specialist support operates in 83 areas across England.”

Source location

Response from Department for Levelling Up, Housing and Communities
Page 5 · response
Published 20 March 2024

Open published response

Source evidence

How this respondent action was interpreted

PFD Monitor created a concise, searchable interpretation from the published response wording shown below.

PFD Monitor interpretation

Develop and publish a joint action plan improving coordination between substance-misuse and mental health services for people using drugs and alcohol.

Verbatim wording from the response

“Finally, turning to your concern around a lack of overall ownership or responsibility among the different agencies involved. This should be addressed in full by Greater Manchester ICB, as this is a local context, I can confirm that, at a national level, the Government champions joined-up multi-disciplinary approaches. For example, through the 10-year drug strategy, ‘From Harm To Hope’ we have committed to developing a Joint Action Plan to improve mental health treatment for people using drugs and alcohol. The plan focuses on improving join-up between addiction and mental health services, ensuring that everyone can get the care and support they need. It is due to be published later this year and will improve the join up between substance misuse services and mental health services.”

Source location

Response from Department of Health and Social Care
Page 3 · response
Published 20 March 2024

Open published response

Source evidence

How this respondent action was interpreted

PFD Monitor created a concise, searchable interpretation from the published response wording shown below.

PFD Monitor interpretation

Deliver targeted substance-misuse treatment and support through the Rough Sleeping Drug and Alcohol Treatment Grant in 83 high-need local authorities.

Verbatim wording from the response

“The Department recognises that challenges remain to support those experiencing homelessness and are working with DLUHC as part of the rough sleeping strategy, ‘Ending Rough Sleeping for Good’ to continue to address them. The Department and DLUHC work together closely to deliver the Rough Sleeping Drug and Alcohol Treatment Grant in 83 local authorities with the highest levels of need. This provides targeted substance misuse treatment and support to people who sleep rough, or who are at risk of sleeping rough, including in many areas support around their co-occurring substance misuse and mental health needs. Targeted support around the health and care needs of people who sleeping rough is also available to many areas via DLUHC’s Rough Sleeping Initiative (RSI) funding and NHSE’s rough sleeping mental health funding.”

Source location

Response from Department of Health and Social Care
Page 3 · response
Published 20 March 2024

Open published response

Source evidence

How this respondent action was interpreted

PFD Monitor created a concise, searchable interpretation from the published response wording shown below.

PFD Monitor interpretation

Establish mental health provision for people sleeping rough through funded sites addressing their health needs.

Verbatim wording from the response

“Since 2019/20, we have invested £30 million to meet the health needs of people sleeping rough, allowing for the establishment of 37 sites with new mental health provision for people sleeping rough.”

Source location

Response from Department of Health and Social Care
Page 2 · response
Published 20 March 2024

Open published response

Source evidence

How this respondent action was interpreted

PFD Monitor created a concise, searchable interpretation from the published response wording shown below.

PFD Monitor interpretation

Write to relevant housing, adult social care and safeguarding leaders to set expectations for protecting homeless people and holding partners accountable.

Verbatim wording from the response

“In addition, the Local Government Association and Association of Directors of Adult Social Services (ADASS) have published Top tips to support directors of adult social services and their teams, focusing on the role of social care in supporting people experiencing and recovering from homelessness. The Minister for Social Care (DHSC) and Minister for Housing and Homelessness (DLUHC) will write to all Directors of Housing, Directors of Adult Social Services and Chairs of Safeguarding Adult Boards (SAB) in England, to emphasise the critical role they play in the homelessness system. The letter will set out clear expectations on the role of SABs in protecting people experiencing homelessness, particularly people sleeping rough, from risk of abuse and neglect and ensuring there are appropriate operational and strategic mechanisms in place to hold partners to account.”

Source location

Response from Department of Health and Social Care
Page 3 · response
Published 20 March 2024

Open published response

Source evidence

How this respondent action was interpreted

PFD Monitor created a concise, searchable interpretation from the published response wording shown below.

PFD Monitor interpretation

Publish updated guidance for integrated care partnerships addressing inclusion health, multiple disadvantage, housing, health determinants and seldom-heard voices.

Verbatim wording from the response

“I appreciate that a number of your concerns relate to issues around the impact of Mr Mannering-Jones’ homelessness. DHSC has recently published updated guidance for ICPs on the development of integrated care strategies, with specific reference to inclusion health groups and those suffering multiple disadvantage. The updated guidance provides greater clarity on the opportunity for integrated care strategies to consider the wider determinants of”

Source location

Response from Department of Health and Social Care
Page 1 · response
Published 20 March 2024

Open published response
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Information checked against the published report and official responses · Data reviewed 7 Sep 2026 · About data quality and limitations

Official responses located
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Data last updated 7 September 2026