PFD report

Surendrakumar Patel · Prevention of Future Deaths report

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Issued 10 Mar 2026•Worcestershire

Report record

Published report and response evidence

This page connects the concerns raised in this report with statements found in recipients’ published responses. A link shows a clear evidence connection; it does not assign responsibility.

View original report
Concerns
8

Raised in this report

Recipients
4

Named on the report

Responses found
3

Of 4 recipients

Stated actions
7

Described in responses

Source document

Full report text

This is the full text from the original published report.

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Concerns and recipient responses

Select any concern, action or position to view the source wording.

Report evidence summary

Concerns raised8

  1. Failure to consider and advocate for family contact
    Part of recurring concern: Failure to involve families and carers in safety-critical care decisions
  2. Delays in full medical assessment by a senior healthcare professional
    Part of recurring concern: Failure to escalate significant clinical concerns to appropriately senior cliniciansPart of recurring concern: Failure to provide effective senior clinical oversight of patient care
  3. Failure to inform Next of Kin of a prisoner’s decision to refuse food or fluids
    Part of recurring concern: Unreliable management of food and fluid refusal in prisonsPart of recurring concern: Unreliable recording and involvement of prisoners’ next of kin
Responses linked to these concerns

Each statement is shown once, even when linked to more than one concern.

Actions described in response An action is something a recipient says it has done, is doing, or plans to do in response to a concern raised.6

  1. Action

    Deliver awareness sessions to prison and healthcare staff on supporting prisoners who refuse food, including contact with next of kin.

    Stated by HM Prison and Probation ServiceStated plannedThe respondent said that this action was planned when they made their response on 12 March 2026.
  2. Action

    Complete a joint review of HMP Hewell’s food refusal policy to clarify consideration of next-of-kin contact where serious health risks are identified.

    Stated by HM Prison and Probation ServiceStated completedThe respondent said that this action was complete when they made their response on 12 March 2026.
  3. Action

    Ensure partner healthcare policies affecting mental health services are shared in advance for clinical input and alignment.

    Stated by Midlands Partnership University NHS Foundation TrustStated plannedThe respondent said that this action was planned when they made their response on 12 March 2026.

Respondent positions A position is what a recipient says about a concern when it does not describe a specific action.8

  1. Position

    Practice Plus Group is responsible for responding to concerns about healthcare delivery at HMP Hewell.

    Stated by HM Prison and Probation ServiceRedirects responsibilityThe respondent said that another organisation was responsible for deciding or taking action.

Source evidence

How this individual concern was interpreted

PFD Monitor created a concise, searchable interpretation from the report wording shown below. Response links show a clear evidence connection; they do not assign responsibility.

PFD Monitor interpretation

Failure to consider and advocate for family contact

Wider context from the report

“1. Healthcare staff (MPFT and PPG) lacked awareness of the food refusal policy: a. Failure to recognise that a mental capacity assessment was required as soon as food refusal began b. Failure to consider hospital transfer for prisoners severely weakened by weight loss c. Failure to expedite full medical assessment by a senior healthcare professional, including psychiatric assessment where physical health posed a risk to survival d. Failure to consider and advocate for family contact 2. Prison staff lacked awareness of HMP Hewell food refusal policy, including: • Not informing Next of Kin of the prisoner’s decision to refuse food/fluids • Not asking the prisoner whether such information should be shared ”

Is this part of a recurring concern?

Yes — Failure to involve families and carers in safety-critical care decisions.

Open source report

Source evidence

How this individual concern was interpreted

PFD Monitor created a concise, searchable interpretation from the report wording shown below. Response links show a clear evidence connection; they do not assign responsibility.

PFD Monitor interpretation

Delays in full medical assessment by a senior healthcare professional

Wider context from the report

“1. Healthcare staff (MPFT and PPG) lacked awareness of the food refusal policy: a. Failure to recognise that a mental capacity assessment was required as soon as food refusal began b. Failure to consider hospital transfer for prisoners severely weakened by weight loss c. Failure to expedite full medical assessment by a senior healthcare professional, including psychiatric assessment where physical health posed a risk to survival d. Failure to consider and advocate for family contact 2. Prison staff lacked awareness of HMP Hewell food refusal policy, including: • Not informing Next of Kin of the prisoner’s decision to refuse food/fluids • Not asking the prisoner whether such information should be shared ”

Is this part of a recurring concern?

Yes — Failure to escalate significant clinical concerns to appropriately senior clinicians; Failure to provide effective senior clinical oversight of patient care.

Open source report

Source evidence

How this individual concern was interpreted

PFD Monitor created a concise, searchable interpretation from the report wording shown below. Response links show a clear evidence connection; they do not assign responsibility.

PFD Monitor interpretation

Failure to inform Next of Kin of a prisoner’s decision to refuse food or fluids

Wider context from the report

“1. Healthcare staff (MPFT and PPG) lacked awareness of the food refusal policy: a. Failure to recognise that a mental capacity assessment was required as soon as food refusal began b. Failure to consider hospital transfer for prisoners severely weakened by weight loss c. Failure to expedite full medical assessment by a senior healthcare professional, including psychiatric assessment where physical health posed a risk to survival d. Failure to consider and advocate for family contact 2. Prison staff lacked awareness of HMP Hewell food refusal policy, including: • Not informing Next of Kin of the prisoner’s decision to refuse food/fluids • Not asking the prisoner whether such information should be shared ”

Is this part of a recurring concern?

Yes — Unreliable management of food and fluid refusal in prisons; Unreliable recording and involvement of prisoners’ next of kin.

Open source report

Source evidence

How this individual concern was interpreted

PFD Monitor created a concise, searchable interpretation from the report wording shown below. Response links show a clear evidence connection; they do not assign responsibility.

PFD Monitor interpretation

Lack of prison staff awareness of the HMP Hewell food refusal policy

Wider context from the report

“1. Healthcare staff (MPFT and PPG) lacked awareness of the food refusal policy: a. Failure to recognise that a mental capacity assessment was required as soon as food refusal began b. Failure to consider hospital transfer for prisoners severely weakened by weight loss c. Failure to expedite full medical assessment by a senior healthcare professional, including psychiatric assessment where physical health posed a risk to survival d. Failure to consider and advocate for family contact 2. Prison staff lacked awareness of HMP Hewell food refusal policy, including: • Not informing Next of Kin of the prisoner’s decision to refuse food/fluids • Not asking the prisoner whether such information should be shared ”

Is this part of a recurring concern?

Yes — Unreliable management of food and fluid refusal in prisons.

Open source report

Source evidence

How this individual concern was interpreted

PFD Monitor created a concise, searchable interpretation from the report wording shown below. Response links show a clear evidence connection; they do not assign responsibility.

PFD Monitor interpretation

Lack of healthcare staff awareness of the food refusal policy

Wider context from the report

“1. Healthcare staff (MPFT and PPG) lacked awareness of the food refusal policy: a. Failure to recognise that a mental capacity assessment was required as soon as food refusal began b. Failure to consider hospital transfer for prisoners severely weakened by weight loss c. Failure to expedite full medical assessment by a senior healthcare professional, including psychiatric assessment where physical health posed a risk to survival d. Failure to consider and advocate for family contact 2. Prison staff lacked awareness of HMP Hewell food refusal policy, including: • Not informing Next of Kin of the prisoner’s decision to refuse food/fluids • Not asking the prisoner whether such information should be shared ”

Is this part of a recurring concern?

Yes — Unreliable management of food and fluid refusal in prisons.

Open source report

Source evidence

How this individual concern was interpreted

PFD Monitor created a concise, searchable interpretation from the report wording shown below. Response links show a clear evidence connection; they do not assign responsibility.

PFD Monitor interpretation

Failure to recognise when mental capacity assessment is required after food refusal begins

Wider context from the report

“1. Healthcare staff (MPFT and PPG) lacked awareness of the food refusal policy: a. Failure to recognise that a mental capacity assessment was required as soon as food refusal began b. Failure to consider hospital transfer for prisoners severely weakened by weight loss c. Failure to expedite full medical assessment by a senior healthcare professional, including psychiatric assessment where physical health posed a risk to survival d. Failure to consider and advocate for family contact 2. Prison staff lacked awareness of HMP Hewell food refusal policy, including: • Not informing Next of Kin of the prisoner’s decision to refuse food/fluids • Not asking the prisoner whether such information should be shared ”

Is this part of a recurring concern?

Yes — Failure to recognise impaired decision-making capacity in care decisions; Unreliable assessment and recording of patients’ mental capacity.

Open source report

Source evidence

How this individual concern was interpreted

PFD Monitor created a concise, searchable interpretation from the report wording shown below. Response links show a clear evidence connection; they do not assign responsibility.

PFD Monitor interpretation

Failure to ask the prisoner whether food refusal information should be shared

Wider context from the report

“1. Healthcare staff (MPFT and PPG) lacked awareness of the food refusal policy: a. Failure to recognise that a mental capacity assessment was required as soon as food refusal began b. Failure to consider hospital transfer for prisoners severely weakened by weight loss c. Failure to expedite full medical assessment by a senior healthcare professional, including psychiatric assessment where physical health posed a risk to survival d. Failure to consider and advocate for family contact 2. Prison staff lacked awareness of HMP Hewell food refusal policy, including: • Not informing Next of Kin of the prisoner’s decision to refuse food/fluids • Not asking the prisoner whether such information should be shared ”

Is this part of a recurring concern?

Yes — Unreliable management of food and fluid refusal in prisons.

Open source report

Source evidence

How this individual concern was interpreted

PFD Monitor created a concise, searchable interpretation from the report wording shown below. Response links show a clear evidence connection; they do not assign responsibility.

PFD Monitor interpretation

Failure to consider hospital transfer for prisoners severely weakened by weight loss

Wider context from the report

“1. Healthcare staff (MPFT and PPG) lacked awareness of the food refusal policy: a. Failure to recognise that a mental capacity assessment was required as soon as food refusal began b. Failure to consider hospital transfer for prisoners severely weakened by weight loss c. Failure to expedite full medical assessment by a senior healthcare professional, including psychiatric assessment where physical health posed a risk to survival d. Failure to consider and advocate for family contact 2. Prison staff lacked awareness of HMP Hewell food refusal policy, including: • Not informing Next of Kin of the prisoner’s decision to refuse food/fluids • Not asking the prisoner whether such information should be shared ”

Is this part of a recurring concern?

Yes — Inadequate medical assessment and escalation for unwell prisoners.

Open source report

Source evidence

How this respondent action was interpreted

PFD Monitor created a concise, searchable interpretation from the published response wording shown below.

PFD Monitor interpretation

Deliver awareness sessions to prison and healthcare staff on supporting prisoners who refuse food, including contact with next of kin.

Verbatim wording from the response

“HMPPS recognises the importance of family involvement at times of increased vulnerability including where a prisoner is refusing food and/or fluid. A joint review of HMP Hewell’s food refusal policy has since been undertaken in partnership with healthcare colleagues. This review has strengthened clarity around the consideration of contact with next of kin when a healthcare professional identifies a serious risk to an individual’s health. Following the completion of the review, awareness sessions will be delivered to prison and healthcare staff involved in managing and supporting prisoners who refuse food, including contact with the next of kin, to support consistent, compassionate, and informed practice.”

Source location

Response from HM Prison & Probation Service
Page 2 · response
Published 12 March 2026

Open published response

Source evidence

How this respondent action was interpreted

PFD Monitor created a concise, searchable interpretation from the published response wording shown below.

PFD Monitor interpretation

Complete a joint review of HMP Hewell’s food refusal policy to clarify consideration of next-of-kin contact where serious health risks are identified.

Verbatim wording from the response

“HMPPS recognises the importance of family involvement at times of increased vulnerability including where a prisoner is refusing food and/or fluid. A joint review of HMP Hewell’s food refusal policy has since been undertaken in partnership with healthcare colleagues. This review has strengthened clarity around the consideration of contact with next of kin when a healthcare professional identifies a serious risk to an individual’s health. Following the completion of the review, awareness sessions will be delivered to prison and healthcare staff involved in managing and supporting prisoners who refuse food, including contact with the next of kin, to support consistent, compassionate, and informed practice.”

Source location

Response from HM Prison & Probation Service
Page 2 · response
Published 12 March 2026

Open published response

Source evidence

How this respondent action was interpreted

PFD Monitor created a concise, searchable interpretation from the published response wording shown below.

PFD Monitor interpretation

Ensure partner healthcare policies affecting mental health services are shared in advance for clinical input and alignment.

Verbatim wording from the response

“MPFT recognises that where policies held by partner organisations have implications for mental health services, there must be clear engagement to ensure shared understanding and effective implementation across providers.”

Source location

Response from Midlands Partnership NHS Foundation Trust
Page 3 · response
Published 12 March 2026

Open published response

Source evidence

How this respondent action was interpreted

PFD Monitor created a concise, searchable interpretation from the published response wording shown below.

PFD Monitor interpretation

Disseminate relevant policies within mental health teams with guidance on roles, responsibilities, and interfaces with primary care.

Verbatim wording from the response

“2. Targeted Dissemination and Awareness MPFT will ensure that relevant policies impacting mental health practice are clearly disseminated within its teams, with explicit guidance on roles, responsibilities, and expected interfaces with primary care services.”

Source location

Response from Midlands Partnership NHS Foundation Trust
Page 3 · response
Published 12 March 2026

Open published response

Source evidence

How this respondent action was interpreted

PFD Monitor created a concise, searchable interpretation from the published response wording shown below.

PFD Monitor interpretation

Deliver national talks in July 2026 on recent food-and-fluid cases and the need to follow the pathway fully.

Verbatim wording from the response

“reason for the food and fluid refusal. In addition to local feedback to the primary healthcare staff at HMP Hewell following the outcome of the Inquest, Practice Plus Group has planned to roll out a series of talks nationally across the Group in July 2026 to feedback on the recent high profile food and fluid cases they have been involved in, and to reinforce the need to follow the food and fluid pathway in full.”

Source location

Response from Practice Plus Group
Page 4 · response
Published 12 March 2026

Open published response

Source evidence

How this respondent action was interpreted

PFD Monitor created a concise, searchable interpretation from the published response wording shown below.

PFD Monitor interpretation

Provide local feedback to primary healthcare staff on the inquest outcome and food-and-fluid refusal pathway.

Verbatim wording from the response

“reason for the food and fluid refusal. In addition to local feedback to the primary healthcare staff at HMP Hewell following the outcome of the Inquest, Practice Plus Group has planned to roll out a series of talks nationally across the Group in July 2026 to feedback on the recent high profile food and fluid cases they have been involved in, and to reinforce the need to follow the food and fluid pathway in full.”

Source location

Response from Practice Plus Group
Page 4 · response
Published 12 March 2026

Open published response

Source evidence

How this respondent position was interpreted

PFD Monitor created a concise, searchable interpretation from the published response wording shown below.

PFD Monitor interpretation

Practice Plus Group is responsible for responding to concerns about healthcare delivery at HMP Hewell.

Verbatim wording from the response

“Following evidence heard at the inquest you raised concerns directed to both HMPPS and Practice Plus Group (PPG). I understand PPG will respond to those issues relating to the delivery of healthcare at HMP Hewell, for which they are responsible. I am therefore responding to the issue relating to HMPPS.”

Source location

Response from HM Prison & Probation Service
Page 1 · response
Published 12 March 2026

Open published response

Source evidence

How this respondent position was interpreted

PFD Monitor created a concise, searchable interpretation from the published response wording shown below.

PFD Monitor interpretation

Active clinical observation through ACCT and food refusal processes was sufficient before psychiatric assessment.

Verbatim wording from the response

“It is also relevant that the period between the reported onset of food refusal (21 October 2024) and multidisciplinary review (24 October 2024) was brief, and during this time Mr Patel remained under active clinical observation, including management through ACCT and food refusal processes.”

Source location

Response from Midlands Partnership NHS Foundation Trust
Page 2 · response
Published 12 March 2026

Open published response

Source evidence

How this respondent position was interpreted

PFD Monitor created a concise, searchable interpretation from the published response wording shown below.

PFD Monitor interpretation

PPG, not MPFT, holds responsibility for physical healthcare, food refusal policy implementation, and initial capacity assessment.

Verbatim wording from the response

“MPFT provides integrated mental health and psychosocial substance use services within HMP Hewell. Primary responsibility for physical healthcare, including nutritional monitoring, implementation of food refusal policies, and initial assessment of capacity in the context of food refusal, sits with the primary healthcare provider, Practice Plus Group (PPG).”

Source location

Response from Midlands Partnership NHS Foundation Trust
Page 1 · response
Published 12 March 2026

Open published response

Source evidence

How this respondent position was interpreted

PFD Monitor created a concise, searchable interpretation from the published response wording shown below.

PFD Monitor interpretation

The clinical presentation did not indicate a need for more urgent psychiatric assessment.

Verbatim wording from the response

“At the time of assessment, his presentation was not indicative of a clear acute mental illness requiring urgent psychiatric intervention. In addition, records indicate that from 24 October onwards he was taking fluids and intermittently consuming food.”

Source location

Response from Midlands Partnership NHS Foundation Trust
Page 2 · response
Published 12 March 2026

Open published response

Source evidence

How this respondent position was interpreted

PFD Monitor created a concise, searchable interpretation from the published response wording shown below.

PFD Monitor interpretation

The food and fluid refusal pathway is considered robust and fit for purpose regardless of the reason for refusal.

Verbatim wording from the response

“This does not mean that Practice Plus Group has not reflected on this case. The outcome of the Inquest follows a period whereupon the food and fluid refusal pathway has robustly been tested and, as a result, Practice Plus Group considers it to be robust and fit for purpose regardless of the”

Source location

Response from Practice Plus Group
Page 3 · response
Published 12 March 2026

Open published response

Source evidence

How this respondent position was interpreted

PFD Monitor created a concise, searchable interpretation from the published response wording shown below.

PFD Monitor interpretation

Family advocacy was not considered necessary because the patient did not request family support and no benefit from contact was identified.

Verbatim wording from the response

“So far as Practice Plus Group is concerned, Mr Patel did not request any family support. Mr Patel told the nursing staff that his only external support had been his wife and that he was not in contact with his daughter at the time he entered HMP Hewell. Therefore, the need to act as an advocate for family contact did not arise in this specific case.”

Source location

Response from Practice Plus Group
Page 3 · response
Published 12 March 2026

Open published response

Source evidence

How this respondent position was interpreted

PFD Monitor created a concise, searchable interpretation from the published response wording shown below.

PFD Monitor interpretation

There was no clinical reason to believe the patient lacked capacity to refuse food, fluids or other offered care.

Verbatim wording from the response

“Practice Plus Group welcomes the opportunity to respond to the concerns raised by HM Assistant Coroner. The circumstances of this case were complex. Mr Patel arrived in prison in a malnourished state which the Inquest heard had been an ongoing chronic issue for him dating back at least one year. Further, and whilst Mr Patel was remanded at HMP Hewell, at no time was he found to lack capacity to refuse food and fluids and /or proposed medical assessments. This meant that, when assessments and food and fluid was offered and declined, the healthcare staff were required, pursuant to the Mental Capacity Act 2009, to respect the wishes of Mr Patel. This was reflected in the conclusion reached by the Jury that Surendra Patel died from natural causes contributed to by self-neglect by malnutrition.”

Source location

Response from Practice Plus Group
Page 1 · response
Published 12 March 2026

Open published response

Source evidence

How this respondent position was interpreted

PFD Monitor created a concise, searchable interpretation from the published response wording shown below.

PFD Monitor interpretation

A formal capacity assessment would not necessarily have changed the care provided, according to the clinical reviewer.

Verbatim wording from the response

“It is of note that the clinical reviewer commented when giving evidence at the Inquest that she did consider the referral had been made as soon as was practically possible and, in any event, even if a formal Mental Capacity Act assessment had taken place, she was not convinced it would have made any difference to the care provided.”

Source location

Response from Practice Plus Group
Page 2 · response
Published 12 March 2026

Open published response

Other statements in published responses

These actions and other statements could not be clearly connected to one concern in this report.

Recipient-stated actions An action is something a recipient says it has done, is doing, or plans to do in response to a concern raised.1

  1. 1

    Implement lessons learned from the case across Practice Plus Group services.

    Stated by Practice Plus GroupStated plannedThe respondent said that this action was planned when they made their response on 12 March 2026.

Source evidence

How this respondent action was interpreted

PFD Monitor created a concise, searchable interpretation from the published response wording shown below.

PFD Monitor interpretation

Implement lessons learned from the case across Practice Plus Group services.

Verbatim wording from the response

“In summary, Practice Plus Group is committed to providing a high-quality healthcare service at HMP Hewell and are doing everything we can to ensure those detained there are as safe as possible and receive the best quality care. We are deeply sorry that Mr Patel died following care from our service, and we will ensure that the lessons learnt are not just implemented at HMP Hewell but across Practice Plus Group’s services.”

Source location

Response from Practice Plus Group
Page 4 · response
Published 12 March 2026

Open published response
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Information checked against the published report and official responses · Data reviewed 7 Sep 2026 · About data quality and limitations

Official responses located
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Data last updated 7 September 2026