PFD report

Brenda Anne Drew · Prevention of Future Deaths report

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Issued 10 Dec 2019•Dorset

Report record

Published report and response evidence

This page connects the concerns raised in this report with statements found in recipients’ published responses. A link shows a clear evidence connection; it does not assign responsibility.

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Concerns
1

Raised in this report

Recipients
1

Named on the report

Responses found
1

Of 1 recipient

Stated actions
3

Described in responses

Recipients and published responses

Source document

Full report text

This is the full text from the original published report.

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Concerns and recipient responses

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Report evidence summary

Concerns raised1

  1. Failure of pharmacists to obtain patients’ wishes before requesting repeat prescriptions
Responses linked to these concerns

Each statement is shown once, even when linked to more than one concern.

Actions described in response An action is something a recipient says it has done, is doing, or plans to do in response to a concern raised.2

  1. Action

    Continue raising awareness of the pharmacy-team guidance and encouraging its continuing and further adoption.

    Stated by Royal Pharmaceutical SocietyStated in progressThe respondent said that this action was in progress when they made their response on 30 December 2019.
  2. Action

    Publish guidance for pharmacy teams on safely managing repeat prescription requests, including consent, clinical appropriateness, contact, adherence, quantities and audit trails.

    Stated by Royal Pharmaceutical SocietyStated completedThe respondent said that this action was complete when they made their response on 30 December 2019.

Respondent positions A position is what a recipient says about a concern when it does not describe a specific action.1

  1. Position

    Responsibility for regulating pharmacy and pharmacy professionals rests with the General Pharmaceutical Council, not this organisation.

    Stated by Royal Pharmaceutical SocietyRedirects responsibilityThe respondent said that another organisation was responsible for deciding or taking action.

Source evidence

How this individual concern was interpreted

PFD Monitor created a concise, searchable interpretation from the report wording shown below. Response links show a clear evidence connection; they do not assign responsibility.

PFD Monitor interpretation

Failure of pharmacists to obtain patients’ wishes before requesting repeat prescriptions

Wider context from the report

“iii. Evidence however was given by ████████ that there was concern that Pharmacists seem to request repeat prescriptions for medications without seeking the views of patients. Mrs Drew’s family explained at the Inquest that she had not been asked about the continued prescription of Oramorph. There is therefore a risk that patients may have access to medications without requesting it, as occurred with Mrs Drew. It was explained at the Inquest that this is a common concern as it appears to occur regularly. 2. I have concerns with regard to the following: i. I am concerned that prescriptions are being requested from GPs by Pharmacists without consultations with patients or having been requested by patients. I would therefore request that consideration be given to providing guidance to all pharmacists in England and Wales that when making a request for a prescription to GPs, they should ensure the wishes of the patient are obtained, save in circumstances where this is not possible, such as where the patient lacks capacity. ”

Is this part of a recurring concern?

No recurring-concern membership is currently published.

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Source evidence

How this respondent action was interpreted

PFD Monitor created a concise, searchable interpretation from the published response wording shown below.

PFD Monitor interpretation

Continue raising awareness of the pharmacy-team guidance and encouraging its continuing and further adoption.

Verbatim wording from the response

“We will continue to help raise awareness and to encourage continuing and further adoption of the guidance by pharmacy teams.”

Source location

2019-0421-Response-by-RPS_Redacted
Page 1 · response
Published 30 December 2019

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Source evidence

How this respondent action was interpreted

PFD Monitor created a concise, searchable interpretation from the published response wording shown below.

PFD Monitor interpretation

Publish guidance for pharmacy teams on safely managing repeat prescription requests, including consent, clinical appropriateness, contact, adherence, quantities and audit trails.

Verbatim wording from the response

“Guidance for pharmacy teams Your letter recommended we produce guidance for pharmacists covering requests for prescriptions to GPs and we would like to confirm that we published guidance in this area in 2015. A copy is included with this response.”

Source location

2019-0421-Response-by-RPS_Redacted
Page 1 · response
Published 30 December 2019

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Source evidence

How this respondent position was interpreted

PFD Monitor created a concise, searchable interpretation from the published response wording shown below.

PFD Monitor interpretation

Responsibility for regulating pharmacy and pharmacy professionals rests with the General Pharmaceutical Council, not this organisation.

Verbatim wording from the response

“As you may know the Royal Pharmaceutical Society (‘RPS’) is the professional body for pharmacists and pharmacy in Great Britain, representing all sectors of pharmacy. Our role is to lead and support the development of the pharmacy profession. We transferred our regulatory role to the General Pharmaceutical Council (‘GPhC’) in 2010, and they now regulate pharmacy and pharmacy professionals in Great Britain. Their contact details are: General Pharmaceutical Council, 25 Canada Square, London, E14 5LQ, phone: 0203 713 8000 and email: info@pharmacyregulation.org. You may wish to contact them separately if you haven’t already done so.”

Source location

2019-0421-Response-by-RPS_Redacted
Page 1 · response
Published 30 December 2019

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Other statements in published responses

These actions and other statements could not be clearly connected to one concern in this report.

Recipient-stated actions An action is something a recipient says it has done, is doing, or plans to do in response to a concern raised.1

  1. 1

    Update and publish a prescribing competency framework covering safe prescribing processes, including repeat medicines, for prescribers across the UK.

    Stated by Royal Pharmaceutical SocietyStated completedThe respondent said that this action was complete when they made their response on 30 December 2019.

Source evidence

How this respondent action was interpreted

PFD Monitor created a concise, searchable interpretation from the published response wording shown below.

PFD Monitor interpretation

Update and publish a prescribing competency framework covering safe prescribing processes, including repeat medicines, for prescribers across the UK.

Verbatim wording from the response

“RPS Prescribing competency framework We updated and published a Prescribing Competency Framework for all prescribers in 2017 in collaboration with all prescribing professions across the UK. This framework sets out the competencies expected of all prescribers to support safe prescribing and one of the competencies covers repeat medicines. Competency 7 – prescribe safely states: Minimises risks to patients by using or developing processes that support safe prescribing particularly in areas of high risk (e.g. transfer of information about medicines, prescribing of repeat medicines).”

Source location

2019-0421-Response-by-RPS_Redacted
Page 2 · response
Published 30 December 2019

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Information checked against the published report and official responses · Data reviewed 7 Sep 2026 · About data quality and limitations

Official responses located
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Data last updated 7 September 2026