PFD report

Thomas Oliver HILL · Prevention of Future Deaths report

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Issued 29 Jul 2025•Hampshire, Portsmouth and Southampton

Report record

Published report and response evidence

This page connects the concerns raised in this report with statements found in recipients’ published responses. A link shows a clear evidence connection; it does not assign responsibility.

View original report
Concerns
3

Raised in this report

Recipients
1

Named on the report

Responses found
1

Of 1 recipient

Stated actions
5

Described in responses

Recipients and published responses

Source document

Full report text

This is the full text from the original published report.

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Concerns and recipient responses

Select any concern, action or position to view the source wording.

Concerns raised3

  1. Failure to make the safe room-dimension requirement obvious to potential heater users
  2. Operation of flue-less liquified petroleum gas cabinet heaters in rooms too small to prevent carbon monoxide build-up
    Part of recurring concern: Inadequate controls for carbon monoxide exposurePart of recurring concern: Unsafe use of fuel-burning equipment in enclosed spaces
  3. Absence of a visible external warning label on flue-less liquified petroleum gas cabinet heaters
    Part of recurring concern: Inadequate product safety warnings about serious hazards
Responses linked to these concerns

Each statement is shown once, even when linked to more than one concern.

Actions described in response An action is something a recipient says it has done, is doing, or plans to do in response to a concern raised.1

  1. Action

    Request that the relevant British Standards Institution committee review warning placement and content requirements for portable gas appliances under foreseeable conditions of use.

    Stated by Office for Product Safety and StandardsStated completedThe respondent said that this action was complete when they made their response on 30 July 2025.

Respondent positions A position is what a recipient says about a concern when it does not describe a specific action.1

  1. Position

    There is no evidence that the product’s ventilation warning failed the applicable regulatory and voluntary standard requirements at the time.

    Stated by Office for Product Safety and StandardsDisputes the concernThe respondent disagreed with part of the concern or the basis for it.

Source evidence

How this individual concern was interpreted

PFD Monitor created a concise, searchable interpretation from the report wording shown below. Response links show a clear evidence connection; they do not assign responsibility.

PFD Monitor interpretation

Failure to make the safe room-dimension requirement obvious to potential heater users

Wider context from the report

“The flue-less liquified petroleum gas cabinet heater was operated in a room which was too small dimension so to safely use the heater without causing a build-up of carbon monoxide. A warning label was affixed inside the cabinet heater in the space occupied by the liquified petroleum gas bottle. There was an absence of a visible warning label on the outside of the heater. It was not obvious to all potential users of the heater that the heater could only be used safely in a room of sufficient dimension. The risk applies particularly so in the case of rented cottages and similar premises such as ████████ ”

Is this part of a recurring concern?

No recurring-concern membership is currently published.

Open source report

Source evidence

How this individual concern was interpreted

PFD Monitor created a concise, searchable interpretation from the report wording shown below. Response links show a clear evidence connection; they do not assign responsibility.

PFD Monitor interpretation

Operation of flue-less liquified petroleum gas cabinet heaters in rooms too small to prevent carbon monoxide build-up

Wider context from the report

“The flue-less liquified petroleum gas cabinet heater was operated in a room which was too small dimension so to safely use the heater without causing a build-up of carbon monoxide. A warning label was affixed inside the cabinet heater in the space occupied by the liquified petroleum gas bottle. There was an absence of a visible warning label on the outside of the heater. It was not obvious to all potential users of the heater that the heater could only be used safely in a room of sufficient dimension. The risk applies particularly so in the case of rented cottages and similar premises such as ████████ ”

Is this part of a recurring concern?

Yes — Inadequate controls for carbon monoxide exposure; Unsafe use of fuel-burning equipment in enclosed spaces.

Open source report

Source evidence

How this individual concern was interpreted

PFD Monitor created a concise, searchable interpretation from the report wording shown below. Response links show a clear evidence connection; they do not assign responsibility.

PFD Monitor interpretation

Absence of a visible external warning label on flue-less liquified petroleum gas cabinet heaters

Wider context from the report

“The flue-less liquified petroleum gas cabinet heater was operated in a room which was too small dimension so to safely use the heater without causing a build-up of carbon monoxide. A warning label was affixed inside the cabinet heater in the space occupied by the liquified petroleum gas bottle. There was an absence of a visible warning label on the outside of the heater. It was not obvious to all potential users of the heater that the heater could only be used safely in a room of sufficient dimension. The risk applies particularly so in the case of rented cottages and similar premises such as ████████ ”

Is this part of a recurring concern?

Yes — Inadequate product safety warnings about serious hazards.

Open source report

Source evidence

How this respondent action was interpreted

PFD Monitor created a concise, searchable interpretation from the published response wording shown below.

PFD Monitor interpretation

Request that the relevant British Standards Institution committee review warning placement and content requirements for portable gas appliances under foreseeable conditions of use.

Verbatim wording from the response

“In addition, in light of the risks identified in this case, OPSS has written to the British Standards Institution, the UK’s standards-making body, to request the relevant committee(s) for BS EN 449:2002 +A1:2007 review the standard in relation to the placement and content of warnings on portable gas appliances, when considering all conditions of reasonably foreseeable use.”

Source location

Response from Product Safety & Standards
Page 2 · response
Published 30 July 2025

Open published response

Source evidence

How this respondent position was interpreted

PFD Monitor created a concise, searchable interpretation from the published response wording shown below.

PFD Monitor interpretation

There is no evidence that the product’s ventilation warning failed the applicable regulatory and voluntary standard requirements at the time.

Verbatim wording from the response

“The 1995 Regulations and the voluntary standard for dedicated liquefied petroleum gas appliances (BS EN 449:2002) are not prescriptive about the location of warnings. There is no evidence to suggest that the warning on this specific product regarding sufficient ventilation did not meet the requirements of the regulations and the voluntary standard at the time. I understand the warning directed users to the product’s instructions, but these were not available to the tenants of the property.”

Source location

Response from Product Safety & Standards
Page 2 · response
Published 30 July 2025

Open published response

Other statements in published responses

These actions and other statements could not be clearly connected to one concern in this report.

Recipient-stated actions An action is something a recipient says it has done, is doing, or plans to do in response to a concern raised.4

  1. 1

    Consider the Health and Safety Executive’s position on landlords’ gas-safety responsibilities alongside product-safety requirements for reasonably foreseeable use.

    Stated by Office for Product Safety and StandardsStated plannedThe respondent said that this action was planned when they made their response on 30 July 2025.
  2. 2

    Notify BSH Home Appliances of the incident and request information about monitoring safety issues involving LPG heaters in foreseeable conditions of use.

    Stated by Office for Product Safety and StandardsStated completedThe respondent said that this action was complete when they made their response on 30 July 2025.
  3. 3

    Contact the National Residential Landlords Association to obtain its views and information shared with members about landlords’ gas-safety responsibilities.

    Stated by Office for Product Safety and StandardsStated plannedThe respondent said that this action was planned when they made their response on 30 July 2025.
  4. 4

    Share the response with the Health and Safety Executive to support consideration of how landlord and product-safety regimes should operate together.

    Stated by Office for Product Safety and StandardsStated completedThe respondent said that this action was complete when they made their response on 30 July 2025.

Source evidence

How this respondent action was interpreted

PFD Monitor created a concise, searchable interpretation from the published response wording shown below.

PFD Monitor interpretation

Consider the Health and Safety Executive’s position on landlords’ gas-safety responsibilities alongside product-safety requirements for reasonably foreseeable use.

Verbatim wording from the response

“You have sent a copy of this Prevention of Future Deaths report to the National Residential Landlords Association. I will be contacting them to understand their views and the information they share with their members, and I am copying this letter to the HSE, so that we can consider their position on landlords’ responsibilities for gas safety in all cases of reasonably foreseeable use, alongside the product safety regulations that apply to appliances, to ensure the regimes work properly in tandem to protect people from harm.”

Source location

Response from Product Safety & Standards
Page 2 · response
Published 30 July 2025

Open published response

Source evidence

How this respondent action was interpreted

PFD Monitor created a concise, searchable interpretation from the published response wording shown below.

PFD Monitor interpretation

Notify BSH Home Appliances of the incident and request information about monitoring safety issues involving LPG heaters in foreseeable conditions of use.

Verbatim wording from the response

“Manufacturers have a legal duty to monitor the safety of their products on the market and to take action if they become aware of any safety issues. OPSS has written to BSH Home Appliances Ltd in the UK to ensure the business is aware of this incident, and to ask how they monitor for any safety issues with this or similar models of LPG heaters that may occur in reasonably foreseeable conditions of use, including use in rental accommodation.”

Source location

Response from Product Safety & Standards
Page 2 · response
Published 30 July 2025

Open published response

Source evidence

How this respondent action was interpreted

PFD Monitor created a concise, searchable interpretation from the published response wording shown below.

PFD Monitor interpretation

Contact the National Residential Landlords Association to obtain its views and information shared with members about landlords’ gas-safety responsibilities.

Verbatim wording from the response

“You have sent a copy of this Prevention of Future Deaths report to the National Residential Landlords Association. I will be contacting them to understand their views and the information they share with their members, and I am copying this letter to the HSE, so that we can consider their position on landlords’ responsibilities for gas safety in all cases of reasonably foreseeable use, alongside the product safety regulations that apply to appliances, to ensure the regimes work properly in tandem to protect people from harm.”

Source location

Response from Product Safety & Standards
Page 2 · response
Published 30 July 2025

Open published response

Source evidence

How this respondent action was interpreted

PFD Monitor created a concise, searchable interpretation from the published response wording shown below.

PFD Monitor interpretation

Share the response with the Health and Safety Executive to support consideration of how landlord and product-safety regimes should operate together.

Verbatim wording from the response

“You have sent a copy of this Prevention of Future Deaths report to the National Residential Landlords Association. I will be contacting them to understand their views and the information they share with their members, and I am copying this letter to the HSE, so that we can consider their position on landlords’ responsibilities for gas safety in all cases of reasonably foreseeable use, alongside the product safety regulations that apply to appliances, to ensure the regimes work properly in tandem to protect people from harm.”

Source location

Response from Product Safety & Standards
Page 2 · response
Published 30 July 2025

Open published response
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Information checked against the published report and official responses · Data reviewed 7 Sep 2026 · About data quality and limitations

Data last updated 7 September 2026