PFD report

Darren Joseph Hope · Prevention of Future Deaths report

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Issued 4 Nov 2024•Coventry and Warwickshire

Report record

Published report and response evidence

This page connects the concerns raised in this report with statements found in recipients’ published responses. A link shows a clear evidence connection; it does not assign responsibility.

View original report
Concerns
4

Raised in this report

Recipients
1

Named on the report

Responses found
1

Of 1 recipient

Stated actions
7

Described in responses

Source document

Full report text

This is the full text from the original published report.

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Concerns and recipient responses

Select any concern, action or position to view the source wording.

Report evidence summary

Concerns raised4

  1. Reporting system failing to identify substantive patient safety issues
    Part of recurring concern: Failure to identify and address recurring safety issues through organisational learning
  2. Reporting system failing to address substantive patient safety issues
    Part of recurring concern: Failure to identify and address recurring safety issues through organisational learning
  3. Failure to thoroughly review or clarify Section 17 leave conditions before sign-out
    Part of recurring concern: Unsafe management of inpatient leave and absence
Responses linked to these concerns

Each statement is shown once, even when linked to more than one concern.

Actions described in response An action is something a recipient says it has done, is doing, or plans to do in response to a concern raised.5

  1. Action

    Develop and embed Patient Safety Incident Response Framework arrangements with external consultancy, local-system collaboration, staff training, a PSIRF Plan and Policy, and senior-leader assurance.

    Stated by The TrustStated in progressThe respondent said that this action was in progress when they made their response on 5 November 2024.
  2. Action

    Continue a Quality Improvement Plan addressing absent-without-leave responses and Section 17 leave arrangements across adult male mental health wards.

    Stated by The TrustStated in progressThe respondent said that this action was in progress when they made their response on 5 November 2024.
  3. Action

    Implement a Section 17 leave contact card giving patients key numbers for NHS 111, 999, the Crisis Team and their ward.

    Stated by The TrustStated plannedThe respondent said that this action was planned when they made their response on 5 November 2024.

Respondent positions A position is what a recipient says about a concern when it does not describe a specific action.1

  1. Position

    No separate investigation action plan was issued because AWOL response and Section 17 leave arrangements were already covered by a Quality Improvement Plan.

    Stated by The TrustExisting arrangements considered sufficientThe respondent said that existing arrangements were sufficient, so no further action was needed.

Source evidence

How this individual concern was interpreted

PFD Monitor created a concise, searchable interpretation from the report wording shown below. Response links show a clear evidence connection; they do not assign responsibility.

PFD Monitor interpretation

Reporting system failing to identify substantive patient safety issues

Wider context from the report

“Concern 3: There may be limitations in the reporting system’s ability to identify and address substantive issues that directly impact patient safety. If critical concerns are overlooked, there is a risk that valuable insights for preventing future incidents may be missed, reducing the system's effectiveness in promoting long-term safety improvements. ”

Is this part of a recurring concern?

Yes — Failure to identify and address recurring safety issues through organisational learning.

Open source report

Source evidence

How this individual concern was interpreted

PFD Monitor created a concise, searchable interpretation from the report wording shown below. Response links show a clear evidence connection; they do not assign responsibility.

PFD Monitor interpretation

Reporting system failing to address substantive patient safety issues

Wider context from the report

“Concern 3: There may be limitations in the reporting system’s ability to identify and address substantive issues that directly impact patient safety. If critical concerns are overlooked, there is a risk that valuable insights for preventing future incidents may be missed, reducing the system's effectiveness in promoting long-term safety improvements. ”

Is this part of a recurring concern?

Yes — Failure to identify and address recurring safety issues through organisational learning.

Open source report

Source evidence

How this individual concern was interpreted

PFD Monitor created a concise, searchable interpretation from the report wording shown below. Response links show a clear evidence connection; they do not assign responsibility.

PFD Monitor interpretation

Failure to thoroughly review or clarify Section 17 leave conditions before sign-out

Wider context from the report

“Concern 1: Section 17 leave conditions may not always be thoroughly reviewed or clarified before a service user is signed out for leave. This lack of verification can lead to unaddressed discrepancies, which may impact the safety and appropriateness of unescorted leave. ”

Is this part of a recurring concern?

Yes — Unsafe management of inpatient leave and absence.

Open source report

Source evidence

How this individual concern was interpreted

PFD Monitor created a concise, searchable interpretation from the report wording shown below. Response links show a clear evidence connection; they do not assign responsibility.

PFD Monitor interpretation

Lack of accessible and reliable means for service users on unescorted leave to contact the facility

Wider context from the report

“Concern 2: There may be a lack of accessible or reliable means for service users on unescorted leave to contact the facility if they encounter difficulties. This could impact their ability to seek support or assistance when needed. ”

Is this part of a recurring concern?

Yes — Unreliable communication access for people requiring support.

Open source report

Source evidence

How this respondent action was interpreted

PFD Monitor created a concise, searchable interpretation from the published response wording shown below.

PFD Monitor interpretation

Develop and embed Patient Safety Incident Response Framework arrangements with external consultancy, local-system collaboration, staff training, a PSIRF Plan and Policy, and senior-leader assurance.

Verbatim wording from the response

“The statement on the final day of the inquest prepared by ████████, Associate Director of Nursing and Quality (MH Directorate) set out the details of the improvement work already in place, as well our investigation approach. It also explained our transition from the Serious Incident Framework (NHSE, 2015), which focuses on ‘root cause’, towards adopting the Patient Safety Incident Response Framework (PSIRF) (NHSE, 2022), which moves away from a root cause (blame), and focusses on learning and understanding of the work system, acknowledging that staff and patients are part of the ‘work system’ and that it is the system that will support good or poor outcomes.”

Source location

Response from Coventry and Warwickshire Partnership Trust
Page 5 · response
Published 5 November 2024

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Source evidence

How this respondent action was interpreted

PFD Monitor created a concise, searchable interpretation from the published response wording shown below.

PFD Monitor interpretation

Continue a Quality Improvement Plan addressing absent-without-leave responses and Section 17 leave arrangements across adult male mental health wards.

Verbatim wording from the response

“The investigation did not conclude with a separate action plan, but it did set out in detail that the issues identified, including AWOL response and Section 17 Leave arrangements, were already subject to improvement as part of a Quality Improvement Plan involving our adult male mental health wards.”

Source location

Response from Coventry and Warwickshire Partnership Trust
Page 4 · response
Published 5 November 2024

Open published response

Source evidence

How this respondent action was interpreted

PFD Monitor created a concise, searchable interpretation from the published response wording shown below.

PFD Monitor interpretation

Implement a Section 17 leave contact card giving patients key numbers for NHS 111, 999, the Crisis Team and their ward.

Verbatim wording from the response

“An improvement we have made is the development and implementation of a ‘contact card’ which will be given to each patient who is accessing leave. The ‘contact card’ has key phone numbers that a person can ring if they need help including NHS 111, 999, the Crisis Team phone number and the Ward telephone number.”

Source location

Response from Coventry and Warwickshire Partnership Trust
Page 4 · response
Published 5 November 2024

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Source evidence

How this respondent action was interpreted

PFD Monitor created a concise, searchable interpretation from the published response wording shown below.

PFD Monitor interpretation

Update and disseminate the Section 17 Leave Policy through an intranet toolkit, revised forms, checklists, briefing materials and staff teaching resources.

Verbatim wording from the response

“In January 2021, a cross directorate approach was undertaken to review and update the Section 17 Leave Policy taking into account staff views. The task and finish group were made up of a mix of professionals from both acute and community services including Nursing Staff, Ward Managers, Matrons, Psychiatrists, Psychologists, AHPs and Mental Health Act leads. I have set out the updates to the Section 17 Policy at appendix one. Since the update of the Section 17 Leave Policy, clear guidance is provided on the Trust intranet in the form of a section 17 toolkit which has a Step-by-step guidance to facilitating Section 17 agreed leave of absence.”

Source location

Response from Coventry and Warwickshire Partnership Trust
Page 2 · response
Published 5 November 2024

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Source evidence

How this respondent action was interpreted

PFD Monitor created a concise, searchable interpretation from the published response wording shown below.

PFD Monitor interpretation

Audit Section 17 leave documentation and conduct follow-up reviews through the Quality Improvement clinical audit cycle.

Verbatim wording from the response

“In May 2022, an audit of the section 17 leave forms was completed, and reasonable assurance was provided. The review was undertaken to ensure that the completion of section 17 leave forms aligns with the Trust Policy, in particular:”

Source location

Response from Coventry and Warwickshire Partnership Trust
Page 2 · response
Published 5 November 2024

Open published response

Source evidence

How this respondent position was interpreted

PFD Monitor created a concise, searchable interpretation from the published response wording shown below.

PFD Monitor interpretation

No separate investigation action plan was issued because AWOL response and Section 17 leave arrangements were already covered by a Quality Improvement Plan.

Verbatim wording from the response

“The investigation did not conclude with a separate action plan, but it did set out in detail that the issues identified, including AWOL response and Section 17 Leave arrangements, were already subject to improvement as part of a Quality Improvement Plan involving our adult male mental health wards.”

Source location

Response from Coventry and Warwickshire Partnership Trust
Page 4 · response
Published 5 November 2024

Open published response

Other statements in published responses

These actions and other statements could not be clearly connected to one concern in this report.

Recipient-stated actions An action is something a recipient says it has done, is doing, or plans to do in response to a concern raised.2

  1. 1

    Continue learning from healthcare safety events and support the coroner’s office with investigations.

    Stated by The TrustStated in progressThe respondent said that this action was in progress when they made their response on 5 November 2024.
  2. 2

    Provide every inpatient Mental Health Directorate ward with a named consultant Approved Clinician serving as Responsible Clinician.

    Stated by The TrustStated completedThe respondent said that this action was complete when they made their response on 5 November 2024.

Source evidence

How this respondent action was interpreted

PFD Monitor created a concise, searchable interpretation from the published response wording shown below.

PFD Monitor interpretation

Continue learning from healthcare safety events and support the coroner’s office with investigations.

Verbatim wording from the response

“We have utilised NHS England’s PSIRF toolkit to develop our arrangements and have worked with the Integrated Care Board and other local providers to sense check and develop our approach. Our transition to PSIRF is in itself a learning curve that we have to embed and will iterate over time. We have engaged with an external consultancy to support training for staff, support us to build our PSIRF Plan and PSIRF Policy arrangements, and to engage with the Trust Board and other senior leaders from an assurance and oversight perspective. We will continue to take the opportunity to learn from safety events in healthcare and to support the coroner’s office to conduct their investigations.”

Source location

Response from Coventry and Warwickshire Partnership Trust
Page 5 · response
Published 5 November 2024

Open published response

Source evidence

How this respondent action was interpreted

PFD Monitor created a concise, searchable interpretation from the published response wording shown below.

PFD Monitor interpretation

Provide every inpatient Mental Health Directorate ward with a named consultant Approved Clinician serving as Responsible Clinician.

Verbatim wording from the response

“I am also pleased to confirm that as of November 2024, all 16 inpatient wards in the Mental Health Directorate now have a named consultant who is an Approved Clinician (AC) as their Responsible Clinician (RC).”

Source location

Response from Coventry and Warwickshire Partnership Trust
Page 3 · response
Published 5 November 2024

Open published response
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Information checked against the published report and official responses · Data reviewed 7 Sep 2026 · About data quality and limitations

Official responses located
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Data last updated 7 September 2026