PFD report

Mrs Vivien Brunning · Prevention of Future Deaths report

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Issued 12 Oct 2021•East London

Report record

Published report and response evidence

This page connects the concerns raised in this report with statements found in recipients’ published responses. A link shows a clear evidence connection; it does not assign responsibility.

View original report
Concerns
3

Raised in this report

Recipients
3

Named on the report

Responses found
1

Of 3 recipients

Stated actions
5

Described in responses

Source document

Full report text

This is the full text from the original published report.

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Concerns and recipient responses

Select any concern, action or position to view the source wording.

Report evidence summary

Concerns raised3

  1. Omissions of prescribed daily low molecular weight heparin injections
    Part of recurring concern: Unsafe medication administration
  2. Failure to report noticed medication omissions through the incident reporting system
    Part of recurring concern: Unreliable reporting of patient-safety incidents
  3. Failure to undertake required venous thromboembolism reviews at 24 and 72 hours following admission
Responses linked to these concerns

Each statement is shown once, even when linked to more than one concern.

No linked response statements

No respondent-stated action or position is clearly linked to these concerns.

Source evidence

How this individual concern was interpreted

PFD Monitor created a concise, searchable interpretation from the report wording shown below. Response links show a clear evidence connection; they do not assign responsibility.

PFD Monitor interpretation

Omissions of prescribed daily low molecular weight heparin injections

Wider context from the report

“2. Prescribed daily injections of low molecular weight heparin were omitted on 13th and 14th July 2020 ”

Is this part of a recurring concern?

Yes — Unsafe medication administration.

Open source report

Source evidence

How this individual concern was interpreted

PFD Monitor created a concise, searchable interpretation from the report wording shown below. Response links show a clear evidence connection; they do not assign responsibility.

PFD Monitor interpretation

Failure to report noticed medication omissions through the incident reporting system

Wider context from the report

“3. The initial omission on 13th July 2020 was noticed by a ward doctor but was not reported through the Trust’s incident reporting system. ”

Is this part of a recurring concern?

Yes — Unreliable reporting of patient-safety incidents.

Open source report

Source evidence

How this individual concern was interpreted

PFD Monitor created a concise, searchable interpretation from the report wording shown below. Response links show a clear evidence connection; they do not assign responsibility.

PFD Monitor interpretation

Failure to undertake required venous thromboembolism reviews at 24 and 72 hours following admission

Wider context from the report

“1. The hospital notes demonstrate that required venous thromboembolism reviews at 24 & 72 hrs following admission were not undertaken. ”

Is this part of a recurring concern?

No recurring-concern membership is currently published.

Open source report

Other statements in published responses

These actions and other statements could not be clearly connected to one concern in this report.

Recipient-stated actions An action is something a recipient says it has done, is doing, or plans to do in response to a concern raised.5

  1. 1

    Implement receipt-stamping, scanning and GP-review forwarding for all DNA and Bardoc visit notifications.

    Stated by The Croft Shifa Health CentreStated plannedThe respondent said that this action was planned when they made their response on 18 October 2021.
  2. 2

    Implement Docman routing to the addressee or on-call GP when the addressee is absent.

    Stated by The Croft Shifa Health CentreStated plannedThe respondent said that this action was planned when they made their response on 18 October 2021.
  3. 3

    Include the amended records-management policy in new-staff induction.

    Stated by The Croft Shifa Health CentreStated plannedThe respondent said that this action was planned when they made their response on 18 October 2021.
  4. 4

    Brief practice and administration staff on patient DNA and home-visit notification handling concerns.

    Stated by The Croft Shifa Health CentreStated completedThe respondent said that this action was complete when they made their response on 18 October 2021.
  5. 5

    Update and replace the amended records-management policy in the administration policy folder and shared drive.

    Stated by The Croft Shifa Health CentreStated plannedThe respondent said that this action was planned when they made their response on 18 October 2021.

Source evidence

How this respondent action was interpreted

PFD Monitor created a concise, searchable interpretation from the published response wording shown below.

PFD Monitor interpretation

Implement receipt-stamping, scanning and GP-review forwarding for all DNA and Bardoc visit notifications.

Verbatim wording from the response

“All DNA and Bardoc visit notifications received, whether by normal post/Docman/e-mail, to have date of receipt stamped and scanned if received as paper copy and forwarded to the addressed GP to be reviewed.”

Source location

Response from Croft Shifa Health Centre
Page 1 · response
Published 18 October 2021

Open published response

Source evidence

How this respondent action was interpreted

PFD Monitor created a concise, searchable interpretation from the published response wording shown below.

PFD Monitor interpretation

Implement Docman routing to the addressee or on-call GP when the addressee is absent.

Verbatim wording from the response

“All documents received via Docman should be work flowed to the addressee, if the GP is on annual or sick leave then the documents should be sent to the GP on-call. All staff were directed that this policy is to be implemented immediately. The amended policy will be updated by the practice manager and replaced in the practice policy folder held in the administration office as well on the practice shared drive folder which is on all computers and to be included in the induction of new staff.”

Source location

Response from Croft Shifa Health Centre
Page 1 · response
Published 18 October 2021

Open published response

Source evidence

How this respondent action was interpreted

PFD Monitor created a concise, searchable interpretation from the published response wording shown below.

PFD Monitor interpretation

Include the amended records-management policy in new-staff induction.

Verbatim wording from the response

“All documents received via Docman should be work flowed to the addressee, if the GP is on annual or sick leave then the documents should be sent to the GP on-call. All staff were directed that this policy is to be implemented immediately. The amended policy will be updated by the practice manager and replaced in the practice policy folder held in the administration office as well on the practice shared drive folder which is on all computers and to be included in the induction of new staff.”

Source location

Response from Croft Shifa Health Centre
Page 1 · response
Published 18 October 2021

Open published response

Source evidence

How this respondent action was interpreted

PFD Monitor created a concise, searchable interpretation from the published response wording shown below.

PFD Monitor interpretation

Brief practice and administration staff on patient DNA and home-visit notification handling concerns.

Verbatim wording from the response

“We conducted a practice meeting including GP’s as well as all administration staff on 20/01/22. Staff were informed regarding the events of the lead up to the passing of Sameena Javed and your concerns regarding the management of patient DNA and Home Visit notifications and how they are currently processed at the practice.”

Source location

Response from Croft Shifa Health Centre
Page 1 · response
Published 18 October 2021

Open published response

Source evidence

How this respondent action was interpreted

PFD Monitor created a concise, searchable interpretation from the published response wording shown below.

PFD Monitor interpretation

Update and replace the amended records-management policy in the administration policy folder and shared drive.

Verbatim wording from the response

“The existing records management policy was discussed, and the following changes were agreed:”

Source location

Response from Croft Shifa Health Centre
Page 1 · response
Published 18 October 2021

Open published response
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Information checked against the published report and official responses · Data reviewed 7 Sep 2026 · About data quality and limitations

Official responses located
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Data last updated 7 September 2026