Report evidence summary
Responses linked to these concerns
Each statement is shown once, even when linked to more than one concern.
× Source evidence
How this individual concern was interpreted PFD Monitor created a concise, searchable interpretation from the report wording shown below. Response links show a clear evidence connection; they do not assign responsibility.
PFD Monitor interpretation Inadequate First Aid training for prison staff
Wider context from the report “(9) The inadequacy of First Aid training provided to prison staff in any event (namely, the administration of CPR by prison staff whilst the deceased was lying on a bed );
” Open source report × Source evidence
How this individual concern was interpreted PFD Monitor created a concise, searchable interpretation from the report wording shown below. Response links show a clear evidence connection; they do not assign responsibility.
PFD Monitor interpretation Selective emergency First Aid training among prison staff
Wider context from the report “(7) The selective training of prison staff in emergency First Aid (namely the first member of prison staff on the scene of the death was not trained in the administration of CPR and was ignorant of the location of and method of use of defibrillators );
” Open source report × Source evidence
How this individual concern was interpreted PFD Monitor created a concise, searchable interpretation from the report wording shown below. Response links show a clear evidence connection; they do not assign responsibility.
PFD Monitor interpretation Lack of mental health experience and/or training among reception nursing staff
Wider context from the report “(2) The lack of experience and/or training of reception nursing staff in the field of mental health ;
” Is this part of a recurring concern? No recurring-concern membership is currently published.
Open source report × Source evidence
How this individual concern was interpreted PFD Monitor created a concise, searchable interpretation from the report wording shown below. Response links show a clear evidence connection; they do not assign responsibility.
PFD Monitor interpretation Involvement of prison staff lacking relevant training or appropriate rank in the ACCT process
Wider context from the report “(5) The involvement in the ACCT process of prison staff possessing neither relevant training nor the appropriate rank ;
” Open source report × Source evidence
How this individual concern was interpreted PFD Monitor created a concise, searchable interpretation from the report wording shown below. Response links show a clear evidence connection; they do not assign responsibility.
PFD Monitor interpretation Hesitancy to enter a cell during an emergency because of an instruction not to enter cells alone
Wider context from the report “(8) The hesitancy of the first member of prison staff on the scene to enter the deceased’s cell in apparent adherence to an instruction not to enter cells alone ;
” Open source report × Source evidence
How this individual concern was interpreted PFD Monitor created a concise, searchable interpretation from the report wording shown below. Response links show a clear evidence connection; they do not assign responsibility.
PFD Monitor interpretation Failure to ensure medical professional attendance at First Care Reviews
Wider context from the report “(6) The failure of prison staff to ensure the attendance of a medical professional at the First Care Review ;
” Is this part of a recurring concern? No recurring-concern membership is currently published.
Open source report × Source evidence
How this individual concern was interpreted PFD Monitor created a concise, searchable interpretation from the report wording shown below. Response links show a clear evidence connection; they do not assign responsibility.
PFD Monitor interpretation Failure of reception nursing staff to consult historical medical notes during reception interviews
Wider context from the report “(1) The failure of reception nursing staff , by reason of lack of training and/or instruction or lack of staff and/or time , to consult the deceased’s historical medical notes prior to or during the reception interview ;
” Is this part of a recurring concern? No recurring-concern membership is currently published.
Open source report × Source evidence
How this individual concern was interpreted PFD Monitor created a concise, searchable interpretation from the report wording shown below. Response links show a clear evidence connection; they do not assign responsibility.
PFD Monitor interpretation Limited accessibility of health and/or mental health care during weekends and Bank Holidays
Wider context from the report “(10) The accessibility of health and/or mental health care to inmates at weekends and during Bank Holidays .
” Open source report × Source evidence
How this individual concern was interpreted PFD Monitor created a concise, searchable interpretation from the report wording shown below. Response links show a clear evidence connection; they do not assign responsibility.
PFD Monitor interpretation Reliance on verbal handovers rather than written records for prisoner information
Wider context from the report “(4) Reliance by prison staff on verbal and/or oral handovers of information, rather than written records , regarding the deceased ;
” Is this part of a recurring concern? No recurring-concern membership is currently published.
Open source report × Source evidence
How this individual concern was interpreted PFD Monitor created a concise, searchable interpretation from the report wording shown below. Response links show a clear evidence connection; they do not assign responsibility.
PFD Monitor interpretation Failure to prepare sufficiently full ACCT assessment notes
Wider context from the report “(3) The failure of prison staff when preparing the ACCT document to prepare as full a note as possible . For example, to follow the subject areas suggested in the narrative accompanying sections 1-8 of the Assessment Interview ;
” Open source report
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Source evidence
How this respondent action was interpreted
PFD Monitor created a concise, searchable interpretation from the published response wording shown below.
PFD Monitor interpretation Review prison and healthcare information-sharing procedures to ensure information is shared and recorded appropriately.
Verbatim wording from the response “At HMP Ranby a notice was issued in February 2016 reminding staff that those responsible for a prisoner on an open ACCT must record all relevant information in the ACCT document, the wing observation book and on the P-NOMIS system. Both the prison and the healthcare provider have recently reviewed their procedures to ensure that systems are in place for information to be shared between prison and healthcare staff and recorded appropriately. In order further to improve information sharing, meetings of the multi-disciplinary team for prisoners identified as being vulnerable or at risk of harm are held every two weeks, and any ongoing concerns are discussed and recorded.”
Source location Steven-May-Response Page 2 · response Published 16 March 2016
Open published response
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Source evidence
How this respondent action was interpreted
PFD Monitor created a concise, searchable interpretation from the published response wording shown below.
PFD Monitor interpretation Provide staff information on defibrillator locations and use.
Verbatim wording from the response “The PSI becomes effective on 16 May 2016, and in preparation for its implementation, the Governor of HMP Ranby is reviewing the band/grade and numbers of staff who need to be trained in first aid. The prison currently has 61 staff trained in FAW and 73 in EFAW. 86 staff have received training in the use of defibrillators, and all staff have been provided with information on the location and use of defibrillators through a staff information notice issued on 16 July 2015.”
Source location Steven-May-Response Page 2 · response Published 16 March 2016
Open published response
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Source evidence
How this respondent action was interpreted
PFD Monitor created a concise, searchable interpretation from the published response wording shown below.
PFD Monitor interpretation Reinforce Local Security Strategy procedures for responding to potentially life-threatening situations in cells.
Verbatim wording from the response “HMP Ranby has reinforced the relevant elements of its LSS, and issued a staff notice to this effect on 9 September 2015. All staff have been given access to the LSS and their knowledge of it will be tested annually.”
Source location Steven-May-Response Page 3 · response Published 16 March 2016
Open published response
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Source evidence
How this respondent action was interpreted
PFD Monitor created a concise, searchable interpretation from the published response wording shown below.
PFD Monitor interpretation Issue improved operational guidance for ACCT processes.
Verbatim wording from the response “At national level a review of the ACCT process was conducted in 2015 and NOMS is taking forward work on the recommendations, including issuing improved operational guidance for staff, developing a shorter and clearer ACCT plan and improving the content and delivery of safer custody training.”
Source location Steven-May-Response Page 1 · response Published 16 March 2016
Open published response
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Source evidence
How this respondent action was interpreted
PFD Monitor created a concise, searchable interpretation from the published response wording shown below.
PFD Monitor interpretation Issue notice requiring relevant information to be recorded in ACCT documents, wing observation books and P-NOMIS.
Verbatim wording from the response “At HMP Ranby a notice was issued in February 2016 reminding staff that those responsible for a prisoner on an open ACCT must record all relevant information in the ACCT document, the wing observation book and on the P-NOMIS system. Both the prison and the healthcare provider have recently reviewed their procedures to ensure that systems are in place for information to be shared between prison and healthcare staff and recorded appropriately. In order further to improve information sharing, meetings of the multi-disciplinary team for prisoners identified as being vulnerable or at risk of harm are held every two weeks, and any ongoing concerns are discussed and recorded.”
Source location Steven-May-Response Page 2 · response Published 16 March 2016
Open published response
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Source evidence
How this respondent action was interpreted
PFD Monitor created a concise, searchable interpretation from the published response wording shown below.
PFD Monitor interpretation Improve safer custody training content and delivery.
Verbatim wording from the response “At national level a review of the ACCT process was conducted in 2015 and NOMS is taking forward work on the recommendations, including issuing improved operational guidance for staff, developing a shorter and clearer ACCT plan and improving the content and delivery of safer custody training.”
Source location Steven-May-Response Page 1 · response Published 16 March 2016
Open published response
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Source evidence
How this respondent action was interpreted
PFD Monitor created a concise, searchable interpretation from the published response wording shown below.
PFD Monitor interpretation Remind staff to make comprehensive records of ACCT assessment interviews.
Verbatim wording from the response “Staff at HMP Ranby were reminded of the need to make comprehensive records of all such interviews at a briefing on 23 March 2016. All ACCT documents at the prison are now being monitored by the Head of Safer Custody and the quality assurance check that is conducted addresses this point.”
Source location Steven-May-Response Page 1 · response Published 16 March 2016
Open published response
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Source evidence
How this respondent action was interpreted
PFD Monitor created a concise, searchable interpretation from the published response wording shown below.
PFD Monitor interpretation Monitor ACCT documents through Head of Safer Custody oversight and quality assurance checks.
Verbatim wording from the response “Staff at HMP Ranby were reminded of the need to make comprehensive records of all such interviews at a briefing on 23 March 2016. All ACCT documents at the prison are now being monitored by the Head of Safer Custody and the quality assurance check that is conducted addresses this point.”
Source location Steven-May-Response Page 1 · response Published 16 March 2016
Open published response
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Source evidence
How this respondent action was interpreted
PFD Monitor created a concise, searchable interpretation from the published response wording shown below.
PFD Monitor interpretation Ensure first-aid training is delivered by competent, approved or currently certificated instructors.
Verbatim wording from the response “PSI 29/2015 is clear that all training provided to NOMS staff must be delivered by competent instructors, either by external providers from an approved list or trained and currently certificated NOMS trainers.”
Source location Steven-May-Response Page 3 · response Published 16 March 2016
Open published response
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Source evidence
How this respondent action was interpreted
PFD Monitor created a concise, searchable interpretation from the published response wording shown below.
PFD Monitor interpretation Remind ACCT case managers that initial case reviews must include healthcare staff.
Verbatim wording from the response “All case managers at HMP Ranby have been reminded that the initial case review must be attended by a member of healthcare staff, and the healthcare provider has adjusted its delivery model to make this possible.”
Source location Steven-May-Response Page 2 · response Published 16 March 2016
Open published response
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Source evidence
How this respondent action was interpreted
PFD Monitor created a concise, searchable interpretation from the published response wording shown below.
PFD Monitor interpretation Review the bands, grades and numbers of staff requiring first-aid training.
Verbatim wording from the response “The PSI becomes effective on 16 May 2016, and in preparation for its implementation, the Governor of HMP Ranby is reviewing the band/grade and numbers of staff who need to be trained in first aid. The prison currently has 61 staff trained in FAW and 73 in EFAW. 86 staff have received training in the use of defibrillators, and all staff have been provided with information on the location and use of defibrillators through a staff information notice issued on 16 July 2015.”
Source location Steven-May-Response Page 2 · response Published 16 March 2016
Open published response
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Source evidence
How this respondent action was interpreted
PFD Monitor created a concise, searchable interpretation from the published response wording shown below.
PFD Monitor interpretation Clarify band and grade requirements for ACCT assessor and case manager roles.
Verbatim wording from the response “One of the recommendations of the national review of the ACCT process referred to above was for further work to clarify the band/grade requirements for staff in assessor and case manager roles and work on this is being taken forward during 2016.”
Source location Steven-May-Response Page 2 · response Published 16 March 2016
Open published response
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Source evidence
How this respondent action was interpreted
PFD Monitor created a concise, searchable interpretation from the published response wording shown below.
PFD Monitor interpretation Test all staff annually on their knowledge of the Local Security Strategy.
Verbatim wording from the response “HMP Ranby has reinforced the relevant elements of its LSS, and issued a staff notice to this effect on 9 September 2015. All staff have been given access to the LSS and their knowledge of it will be tested annually.”
Source location Steven-May-Response Page 3 · response Published 16 March 2016
Open published response
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Source evidence
How this respondent action was interpreted
PFD Monitor created a concise, searchable interpretation from the published response wording shown below.
PFD Monitor interpretation Remind reception staff to review patient notes for key information during reception health screening.
Verbatim wording from the response “In response to this recommendation all staff were reminded via primary care team meetings (minutes of the meeting have been emailed to all staff members) and during one to one sessions with their line manager of the importance of reviewing patient notes for key information during the reception health screen.”
Source location 2016-0109-Response-by-Nottingham-Healthcare-NHS-Trust Page 2 · response Published 16 March 2016
Open published response
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Source evidence
How this respondent action was interpreted
PFD Monitor created a concise, searchable interpretation from the published response wording shown below.
PFD Monitor interpretation Provide a designated reception nurse to reduce time constraints during reception screening.
Verbatim wording from the response “In addition to this, I understand that ████████ gave evidence at the inquest that in November 2015 the Trust submitted a business case to NHS England (the Trust’s commissioner) seeking recurrent funding for further healthcare staff. This document was provided to you by the Trust’s solicitors after the conclusion of the inquest. The funding requested was secured, with the exception of that for a paramedic post, which the Trust may bid for again in future. As a result, the Trust is now able to provide a designated reception nurse, so that nurses on reception do not experience the time constraints that ████████ would have experienced in May 2015 due to her other duties.”
Source location 2016-0109-Response-by-Nottingham-Healthcare-NHS-Trust Page 2 · response Published 16 March 2016
Open published response
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Source evidence
How this respondent action was interpreted
PFD Monitor created a concise, searchable interpretation from the published response wording shown below.
PFD Monitor interpretation Introduce a keyword search facility to identify relevant entries in patients’ SystmOne medical histories quickly.
Verbatim wording from the response “As set out in ████████ statement and oral evidence, in recognition of the fact that there is a limited time a nurse on reception can spend with each individual prisoner, the Trust introduced a key word search facility (i.e. nurses can search key words, such as ‘mental health’ or ‘self-harm’). This enables nurses to identify key entries in a patient’s SystmOne medical history (which can be extensive if an individual is serving a long sentence) very quickly.”
Source location 2016-0109-Response-by-Nottingham-Healthcare-NHS-Trust Page 2 · response Published 16 March 2016
Open published response
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Source evidence
How this respondent position was interpreted
PFD Monitor created a concise, searchable interpretation from the published response wording shown below.
PFD Monitor interpretation Healthcare concerns are assigned to NHS England and Nottinghamshire Healthcare NHS Foundation Trust, which addressed them separately.
Verbatim wording from the response “You will be aware that healthcare at HMP Ranby is commissioned by NHS England and provided by Nottinghamshire Healthcare NHS Foundation Trust, and I understand that the matters of concern that you have raised at points 1, 2 and 10 have been addressed separately by the Chief Executive of the Trust in a letter dated 13 April 2016, and by the Clinical Quality Manager at NHS England in a letter dated 5 May 2016. This response therefore addresses the matters of concern at points 3 to 9.”
Source location Steven-May-Response Page 1 · response Published 16 March 2016
Open published response
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Source evidence
How this respondent position was interpreted
PFD Monitor created a concise, searchable interpretation from the published response wording shown below.
PFD Monitor interpretation Existing reception nursing processes, training, mental-health referral arrangements and access to specialist advice address concerns about staff experience and training.
Verbatim wording from the response “Individuals arriving into HMP Ranby can have a history of physical illness, mental illness, substance misuse or a combination of these. All healthcare needs must be considered, not purely mental health in isolation. Reception nurses are generally primary health nurses.”
Source location 2016-0109-Response-by-Nottingham-Healthcare-NHS-Trust Page 3 · response Published 16 March 2016
Open published response
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Source evidence
How this respondent position was interpreted
PFD Monitor created a concise, searchable interpretation from the published response wording shown below.
PFD Monitor interpretation The remaining seven concerns were matters for HM Prison Service and other parties, so the Trust could not respond to them.
Verbatim wording from the response “The Trust cannot respond to the other 7 concerns highlighted in the Prevent Future Death report as they are matters for HM Prison Service and/or other parties.”
Source location 2016-0109-Response-by-Nottingham-Healthcare-NHS-Trust Page 4 · response Published 16 March 2016
Open published response
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Source evidence
How this respondent position was interpreted
PFD Monitor created a concise, searchable interpretation from the published response wording shown below.
PFD Monitor interpretation Weekend mental-health cover was limited because the service was not commissioned and Trust resources were constrained by its NHS England contract.
Verbatim wording from the response “The Trust’s resources are of course limited in accordance with its contract with NHS England. In May 2015, the Trust was not commissioned to provide mental health services at HMP Ranby at a weekend. Despite this service not being commissioned, the Trust had identified a need for weekend mental health cover and was providing limited cover by transferring resources from elsewhere (which is why ████████ was available on Sunday 24 May 2015).”
Source location 2016-0109-Response-by-Nottingham-Healthcare-NHS-Trust Page 3 · response Published 16 March 2016
Open published response
Recipient-stated actions An action is something a recipient says it has done, is doing, or plans to do in response to a concern raised. 5 1 Hold fortnightly multidisciplinary meetings to discuss and record concerns about vulnerable or at-risk prisoners.
Stated by HM Prison and Probation Service and Ministry of Justice and Ranby Prison Stated completedThe respondent said that this action was complete when they made their response on 16 March 2016. View source 2 Develop a shorter, clearer ACCT plan.
Stated by HM Prison and Probation Service and Ministry of Justice and Ranby Prison Stated in progressThe respondent said that this action was in progress when they made their response on 16 March 2016. View source 3 Recruit staff to fill newly funded healthcare posts at HMP Ranby.
Stated by Nottinghamshire Healthcare NHS Foundation Trust Stated in progressThe respondent said that this action was in progress when they made their response on 16 March 2016. View source 4 Submit a business case seeking funding for additional healthcare staffing at HMP Ranby.
Stated by Nottinghamshire Healthcare NHS Foundation Trust Stated completedThe respondent said that this action was complete when they made their response on 16 March 2016. View source 5 Commission an independent Healthcare Needs Assessment to assess unmet healthcare demand at HMP Ranby.
Stated by Nottinghamshire Healthcare NHS Foundation Trust Stated completedThe respondent said that this action was complete when they made their response on 16 March 2016. View source
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Source evidence
How this respondent action was interpreted
PFD Monitor created a concise, searchable interpretation from the published response wording shown below.
PFD Monitor interpretation Hold fortnightly multidisciplinary meetings to discuss and record concerns about vulnerable or at-risk prisoners.
Verbatim wording from the response “At HMP Ranby a notice was issued in February 2016 reminding staff that those responsible for a prisoner on an open ACCT must record all relevant information in the ACCT document, the wing observation book and on the P-NOMIS system. Both the prison and the healthcare provider have recently reviewed their procedures to ensure that systems are in place for information to be shared between prison and healthcare staff and recorded appropriately. In order further to improve information sharing, meetings of the multi-disciplinary team for prisoners identified as being vulnerable or at risk of harm are held every two weeks, and any ongoing concerns are discussed and recorded.”
Source location Steven-May-Response Page 2 · response Published 16 March 2016
Open published response
×
Source evidence
How this respondent action was interpreted
PFD Monitor created a concise, searchable interpretation from the published response wording shown below.
PFD Monitor interpretation Develop a shorter, clearer ACCT plan.
Verbatim wording from the response “At national level a review of the ACCT process was conducted in 2015 and NOMS is taking forward work on the recommendations, including issuing improved operational guidance for staff, developing a shorter and clearer ACCT plan and improving the content and delivery of safer custody training.”
Source location Steven-May-Response Page 1 · response Published 16 March 2016
Open published response
×
Source evidence
How this respondent action was interpreted
PFD Monitor created a concise, searchable interpretation from the published response wording shown below.
PFD Monitor interpretation Recruit staff to fill newly funded healthcare posts at HMP Ranby.
Verbatim wording from the response “As is clear from the business case, the Trust has already taken action to address this concern. The Trust has been recruiting to fill the new posts at HMP Ranby for which funding has been agreed. From the Trust’s perspective, and also we understand from that of NHS England, this has been an effective example of partnership working that has also involved the prison service, who were supportive of the Trust’s efforts to obtain the extra funding.”
Source location 2016-0109-Response-by-Nottingham-Healthcare-NHS-Trust Page 4 · response Published 16 March 2016
Open published response
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Source evidence
How this respondent action was interpreted
PFD Monitor created a concise, searchable interpretation from the published response wording shown below.
PFD Monitor interpretation Submit a business case seeking funding for additional healthcare staffing at HMP Ranby.
Verbatim wording from the response “In addition to this, I understand that ████████ gave evidence at the inquest that in November 2015 the Trust submitted a business case to NHS England (the Trust’s commissioner) seeking recurrent funding for further healthcare staff. This document was provided to you by the Trust’s solicitors after the conclusion of the inquest. The funding requested was secured, with the exception of that for a paramedic post, which the Trust may bid for again in future. As a result, the Trust is now able to provide a designated reception nurse, so that nurses on reception do not experience the time constraints that ████████ would have experienced in May 2015 due to her other duties.”
Source location 2016-0109-Response-by-Nottingham-Healthcare-NHS-Trust Page 2 · response Published 16 March 2016
Open published response
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Source evidence
How this respondent action was interpreted
PFD Monitor created a concise, searchable interpretation from the published response wording shown below.
PFD Monitor interpretation Commission an independent Healthcare Needs Assessment to assess unmet healthcare demand at HMP Ranby.
Verbatim wording from the response “The Trust was in discussion with NHS England about securing extra resource for HMP Ranby around one year ago. NHS England requested that evidence needed to be gathered to feed into its assessment of healthcare needs in connection with those aspects of healthcare which it commissions.”
Source location 2016-0109-Response-by-Nottingham-Healthcare-NHS-Trust Page 3 · response Published 16 March 2016
Open published response