PFD report

Andrea Denise MANN · Prevention of Future Deaths report

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Issued 6 Mar 2025•West Yorkshire (Western)

Report record

Published report and response evidence

This page connects the concerns raised in this report with statements found in recipients’ published responses. A link shows a clear evidence connection; it does not assign responsibility.

View original report
Concerns
4

Raised in this report

Recipients
1

Named on the report

Responses found
1

Of 1 recipient

Stated actions
8

Described in responses

Source document

Full report text

This is the full text from the original published report.

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Concerns and recipient responses

Select any concern, action or position to view the source wording.

Report evidence summary

Concerns raised4

  1. Lack of an overarching management tool for scrutinising and measuring care
  2. Delays in access to psychological therapy
    Part of recurring concern: Excessive waiting times for NHS mental health servicesPart of recurring concern: Failure to provide indicated psychological interventions in mental health carePart of recurring concern: Unreliable access to talking therapies
  3. Failure to provide requested psychiatric appointments
    Part of recurring concern: Unreliable psychiatric appointment provision and coordination
Responses linked to these concerns

Each statement is shown once, even when linked to more than one concern.

Actions described in response An action is something a recipient says it has done, is doing, or plans to do in response to a concern raised.3

  1. Action

    Have the administration team book consultant psychiatrist appointments for assessed referrals, using urgent slots when risk-based assessment indicates greater urgency.

    Stated by Bradford District Care NHS Foundation TrustStated plannedThe respondent said that this action was planned when they made their response on 10 March 2025.
  2. Action

    Create a timebound recovery plan addressing assessment waits through demand-and-capacity analysis, additional staffing and administration, and streamlined clinical processes.

    Stated by Bradford District Care NHS Foundation TrustStated completedThe respondent said that this action was complete when they made their response on 10 March 2025.
  3. Action

    Deliver a continuous-improvement programme to enable access to a meaningful intervention within four weeks of referral.

    Stated by Bradford District Care NHS Foundation TrustStated in progressThe respondent said that this action was in progress when they made their response on 10 March 2025.

Source evidence

How this individual concern was interpreted

PFD Monitor created a concise, searchable interpretation from the report wording shown below. Response links show a clear evidence connection; they do not assign responsibility.

PFD Monitor interpretation

Lack of an overarching management tool for scrutinising and measuring care

Wider context from the report

“2) That no evidence of any overarching management tool existed to provide scrutiny of the care given to the deceased, or measure the success or efficacy of such care, and as such there were many lost opportunities to provide to the deceased and her family sufficient, consistent, controlled and bespoke care. ”

Is this part of a recurring concern?

No recurring-concern membership is currently published.

Open source report

Source evidence

How this individual concern was interpreted

PFD Monitor created a concise, searchable interpretation from the report wording shown below. Response links show a clear evidence connection; they do not assign responsibility.

PFD Monitor interpretation

Delays in access to psychological therapy

Wider context from the report

“1) That during the period of her involvement with the Community Mental Health Trust between the period 25/04/2023 and 04/12/2023 the care given to the deceased was limited to 2 appointments only within which she was referred back to her GP for medication adjustment which had been seen to be ineffective, and referral to Psychological therapy sessions which had a waiting period of 6 months despite an earlier private consultation having been proved ineffective, That the frequent requests of the deceased and her family for a Psychiatric appointment had not been provided to her, with the result that the deceased had to seek a private consultation. ”

Is this part of a recurring concern?

Yes — Excessive waiting times for NHS mental health services; Failure to provide indicated psychological interventions in mental health care; Unreliable access to talking therapies.

Open source report

Source evidence

How this individual concern was interpreted

PFD Monitor created a concise, searchable interpretation from the report wording shown below. Response links show a clear evidence connection; they do not assign responsibility.

PFD Monitor interpretation

Failure to provide requested psychiatric appointments

Wider context from the report

“1) That during the period of her involvement with the Community Mental Health Trust between the period 25/04/2023 and 04/12/2023 the care given to the deceased was limited to 2 appointments only within which she was referred back to her GP for medication adjustment which had been seen to be ineffective, and referral to Psychological therapy sessions which had a waiting period of 6 months despite an earlier private consultation having been proved ineffective, That the frequent requests of the deceased and her family for a Psychiatric appointment had not been provided to her, with the result that the deceased had to seek a private consultation. ”

Is this part of a recurring concern?

Yes — Unreliable psychiatric appointment provision and coordination.

Open source report

Source evidence

How this individual concern was interpreted

PFD Monitor created a concise, searchable interpretation from the report wording shown below. Response links show a clear evidence connection; they do not assign responsibility.

PFD Monitor interpretation

Insufficient mental healthcare appointments

Wider context from the report

“1) That during the period of her involvement with the Community Mental Health Trust between the period 25/04/2023 and 04/12/2023 the care given to the deceased was limited to 2 appointments only within which she was referred back to her GP for medication adjustment which had been seen to be ineffective, and referral to Psychological therapy sessions which had a waiting period of 6 months despite an earlier private consultation having been proved ineffective, That the frequent requests of the deceased and her family for a Psychiatric appointment had not been provided to her, with the result that the deceased had to seek a private consultation. ”

Is this part of a recurring concern?

No recurring-concern membership is currently published.

Open source report

Source evidence

How this respondent action was interpreted

PFD Monitor created a concise, searchable interpretation from the published response wording shown below.

PFD Monitor interpretation

Have the administration team book consultant psychiatrist appointments for assessed referrals, using urgent slots when risk-based assessment indicates greater urgency.

Verbatim wording from the response

“7. For those referrals that have been assessed as requiring an appointment with a consultant psychiatrist, this will be booked by the admin team. At present, routine appointments are being booked 4-6 weeks in advance however the urgency of the appointment is based on the formulation of risk based on the assessment findings and a Multi-Disciplinary Team discussion. If it is felt that the individual needs to be seen more urgently, medics have urgent appointment slots for this purpose.”

Source location

Response from Bradford District Care NHS Trust
Page 4 · response
Published 10 March 2025

Open published response

Source evidence

How this respondent action was interpreted

PFD Monitor created a concise, searchable interpretation from the published response wording shown below.

PFD Monitor interpretation

Create a timebound recovery plan addressing assessment waits through demand-and-capacity analysis, additional staffing and administration, and streamlined clinical processes.

Verbatim wording from the response

“5. Improvement activities were agreed and a timebound recovery plan created to stabilise, mitigate and improve waits into the Community Mental Health Assessment Team. This included:”

Source location

Response from Bradford District Care NHS Trust
Page 3 · response
Published 10 March 2025

Open published response

Source evidence

How this respondent action was interpreted

PFD Monitor created a concise, searchable interpretation from the published response wording shown below.

PFD Monitor interpretation

Deliver a continuous-improvement programme to enable access to a meaningful intervention within four weeks of referral.

Verbatim wording from the response

“8. We are committed to continuous improvement utilising BDCFT quality improvement methodology to improve the timeliness of support available, and a programme of work has been established, commencing April 2025, to ensure that people are able to access a meaningful intervention within four weeks of referral.”

Source location

Response from Bradford District Care NHS Trust
Page 4 · response
Published 10 March 2025

Open published response

Other statements in published responses

These actions and other statements could not be clearly connected to one concern in this report.

Recipient-stated actions An action is something a recipient says it has done, is doing, or plans to do in response to a concern raised.5

  1. 1

    Review the Community Mental Health Assessment Team to identify problems and improvement opportunities affecting access, waits, experience and assessment capacity.

    Stated by Bradford District Care NHS Foundation TrustStated completedThe respondent said that this action was complete when they made their response on 10 March 2025.
  2. 2

    Conduct weekly discharge oversight and dip-sample audits to verify policy adherence and safe, appropriate transitions, with management and senior exception reporting.

    Stated by Bradford District Care NHS Foundation TrustStated completedThe respondent said that this action was complete when they made their response on 10 March 2025.
  3. 3

    Monitor Community Mental Health Service re-referrals weekly, analyse outcomes and themes, disseminate learning, and provide senior oversight through exception reporting.

    Stated by Bradford District Care NHS Foundation TrustStated completedThe respondent said that this action was complete when they made their response on 10 March 2025.
  4. 4

    Implement a routine re-referral process with management review, risk-based prioritisation, documented plans, multidisciplinary assurance and feedback to service users and referrers.

    Stated by Bradford District Care NHS Foundation TrustStated completedThe respondent said that this action was complete when they made their response on 10 March 2025.
  5. 5

    Create direct referral pathways from intensive home treatment, first response and out-of-area transfers to Community Mental Health Team managers for review and allocation.

    Stated by Bradford District Care NHS Foundation TrustStated completedThe respondent said that this action was complete when they made their response on 10 March 2025.

Source evidence

How this respondent action was interpreted

PFD Monitor created a concise, searchable interpretation from the published response wording shown below.

PFD Monitor interpretation

Review the Community Mental Health Assessment Team to identify problems and improvement opportunities affecting access, waits, experience and assessment capacity.

Verbatim wording from the response

“4. A review of the Community Mental Health Assessment Team was undertaken in 2024/25 to support an understanding of the problems and identification of ideas and solutions to address and improve access, waits and experience. It was identified that an increase in waits was attributable to a number of factors including capacity of the workforce within the pathway, the process of screening and administering an assessment through the electronic patient record and unwarranted variation in how this was done. By identifying the problems, we were able to identify opportunities to improve both the process and in turn release clinical time to provide more direct clinical time to delivering assessments to those that need it.”

Source location

Response from Bradford District Care NHS Trust
Page 3 · response
Published 10 March 2025

Open published response

Source evidence

How this respondent action was interpreted

PFD Monitor created a concise, searchable interpretation from the published response wording shown below.

PFD Monitor interpretation

Conduct weekly discharge oversight and dip-sample audits to verify policy adherence and safe, appropriate transitions, with management and senior exception reporting.

Verbatim wording from the response

“3. Weekly oversight of discharges is now undertaken by the Community Mental Health Service Clinical Managers. This includes a dip sample audit of discharges every week to ensure that the Transition of Care Policy, the Care Programme Approach Policy, and the Section 117 Policy have been adhered to, and to confirm that the discharge was safe and appropriate. The outcome of this review is shared with the Service Manager and reported by exception to the Deputy Director’s weekly report out to ensure senior oversight.”

Source location

Response from Bradford District Care NHS Trust
Page 3 · response
Published 10 March 2025

Open published response

Source evidence

How this respondent action was interpreted

PFD Monitor created a concise, searchable interpretation from the published response wording shown below.

PFD Monitor interpretation

Monitor Community Mental Health Service re-referrals weekly, analyse outcomes and themes, disseminate learning, and provide senior oversight through exception reporting.

Verbatim wording from the response

“2. Weekly monitoring of re-referrals is now undertaken by the Community Mental Health Service Clinical Managers. This includes the number of re-referrals received, the outcome of the re-referral process, analysis of trends and themes and the dissemination of learning. This information is reviewed by the Community Mental Health Service Manager and shared by exception in the Deputy Director’s weekly report out to ensure senior oversight.”

Source location

Response from Bradford District Care NHS Trust
Page 2 · response
Published 10 March 2025

Open published response

Source evidence

How this respondent action was interpreted

PFD Monitor created a concise, searchable interpretation from the published response wording shown below.

PFD Monitor interpretation

Implement a routine re-referral process with management review, risk-based prioritisation, documented plans, multidisciplinary assurance and feedback to service users and referrers.

Verbatim wording from the response

“1. A routine re-referral process has been developed and implemented from April 2025 to ensure management oversight of any service user re-referred to Community Mental Health Services within 6 months. This includes:”

Source location

Response from Bradford District Care NHS Trust
Page 2 · response
Published 10 March 2025

Open published response

Source evidence

How this respondent action was interpreted

PFD Monitor created a concise, searchable interpretation from the published response wording shown below.

PFD Monitor interpretation

Create direct referral pathways from intensive home treatment, first response and out-of-area transfers to Community Mental Health Team managers for review and allocation.

Verbatim wording from the response

“6. In addition, direct referral pathways were created to reduce the number of assessment points in the pathway and reduce unnecessary waste in the process:”

Source location

Response from Bradford District Care NHS Trust
Page 3 · response
Published 10 March 2025

Open published response
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Information checked against the published report and official responses · Data reviewed 7 Sep 2026 · About data quality and limitations

Official responses located
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Data last updated 7 September 2026