PFD report

Angela Mary Jackson · Prevention of Future Deaths report

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Issued 26 Sep 2018•Manchester West

Report record

Published report and response evidence

This page connects the concerns raised in this report with statements found in recipients’ published responses. A link shows a clear evidence connection; it does not assign responsibility.

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Concerns
2

Raised in this report

Recipients
4

Named on the report

Responses found
4

Of 4 recipients

Stated actions
13

Described in responses

Source document

Full report text

This is the full text from the original published report.

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Concerns and recipient responses

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Report evidence summary

Concerns raised2

  1. Failure to provide accurate referral destination information for aortic aneurysm treatment
    Part of recurring concern: Unreliable hospital destination selection for patient transfers
  2. Lack of approved documented pathways for referral and treatment of aortic aneurysms
    Part of recurring concern: Unreliable coordination of referrals between healthcare teams
Responses linked to these concerns

Each statement is shown once, even when linked to more than one concern.

Actions described in response An action is something a recipient says it has done, is doing, or plans to do in response to a concern raised.10

  1. Action

    Produce three regional referral pathways covering Cheshire and Merseyside, Wythenshawe and MRI, and Lancashire including Blackpool.

    Stated by Lancashire Teaching Hospitals NHS Foundation Trust and Liverpool Heart and Chest Hospital NHS Foundation Trust and Manchester University NHS Foundation TrustStated completedThe respondent said that this action was complete when they made their response on 26 September 2018.
  2. Action

    Publish and distribute the Liverpool Acute Network for Thoracic Aortic Services pathway across the region and on the Trust website.

    Stated by Lancashire Teaching Hospitals NHS Foundation Trust and Liverpool Heart and Chest Hospital NHS Foundation Trust and Manchester University NHS Foundation TrustStated completedThe respondent said that this action was complete when they made their response on 26 September 2018.
  3. Action

    Confirm vascular clinicians’ awareness of the Lancashire and South Cumbria pathway and algorithm through clinical meetings and individual discussions.

    Stated by Lancashire Teaching Hospitals NHS Foundation Trust and Liverpool Heart and Chest Hospital NHS Foundation Trust and Manchester University NHS Foundation TrustStated plannedThe respondent said that this action was planned when they made their response on 26 September 2018.

Respondent positions A position is what a recipient says about a concern when it does not describe a specific action.2

  1. Position

    Formal organisation of thoracoabdominal aortic services and pathways will be addressed by NHS England’s national service specification.

    Stated by Lancashire Teaching Hospitals NHS Foundation Trust and Liverpool Heart and Chest Hospital NHS Foundation Trust and Manchester University NHS Foundation TrustRedirects responsibilityThe respondent said that another organisation was responsible for deciding or taking action.

Source evidence

How this individual concern was interpreted

PFD Monitor created a concise, searchable interpretation from the report wording shown below. Response links show a clear evidence connection; they do not assign responsibility.

PFD Monitor interpretation

Failure to provide accurate referral destination information for aortic aneurysm treatment

Wider context from the report

“i. The treatment of an aortic aneurysm depends on the position of the aneurysm. In general terms aneurysms above the diaphragm are referred to as thoracic aneurysms and should be treated by cardiothoracic surgeons and aneurysms below the diaphragm are referred to as abdominal aneurysms and should be treated by vascular surgeons. The treatment of a thoracic aneurysm by a Cardiothoracic Surgeon may also depend on the position of the aneurysm above the diaphragm. An ascending thoracic aneurysm could be dealt with by local Cardiothoracic Surgeons at the Wythenshawe Hospital in Greater Manchester, whereas a descending thoracic aneurysm should be referred to and managed by the Regional Aortic Centre in Liverpool, namely the Liverpool Hospital. ii. The Wythenshawe Hospital referred to the Liverpool Hospital as the Liverpool Heart Centre and advised the Wigan Hospital to contact the Liverpool Heart Centre. Clearly, the Liverpool Heart Centre does not exist and the correct referral should have been to the Liverpool Heart and Chest Hospital. iii. There are no written protocols or pathways in relation to the treatment of aortic aneurysms in Greater Manchester or the North West of England, although the Preston Hospital has started to prepare a written Acute Aortic Syndrome Pathway. However, the Acute Aortic Syndrome Path is only in draft form, which has not been approved and which is not in existence. iv. The absence of documented pathways in relation to the treatment of aortic aneurysms is a national problem, which needs to be addressed to enable local district hospitals to be aware of the pathway and to have clear, unequivocal direction for referral of patients with appropriate and correct lines of referral, including the correct names of hospitals and direct telephone numbers and email addresses to ensure efficient and expedient referrals to appropriate hospitals and appropriate surgical teams. v. The referral of patients for the treatment of aortic aneurysm, in many cases, requires an urgent referral and emergency treatment and in my opinion there is a risk that future deaths will occur unless action is taken to consider clear and unequivocal pathways for the referral of patients requiring such treatment. ”

Is this part of a recurring concern?

Yes — Unreliable hospital destination selection for patient transfers.

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Source evidence

How this individual concern was interpreted

PFD Monitor created a concise, searchable interpretation from the report wording shown below. Response links show a clear evidence connection; they do not assign responsibility.

PFD Monitor interpretation

Lack of approved documented pathways for referral and treatment of aortic aneurysms

Wider context from the report

“i. The treatment of an aortic aneurysm depends on the position of the aneurysm. In general terms aneurysms above the diaphragm are referred to as thoracic aneurysms and should be treated by cardiothoracic surgeons and aneurysms below the diaphragm are referred to as abdominal aneurysms and should be treated by vascular surgeons. The treatment of a thoracic aneurysm by a Cardiothoracic Surgeon may also depend on the position of the aneurysm above the diaphragm. An ascending thoracic aneurysm could be dealt with by local Cardiothoracic Surgeons at the Wythenshawe Hospital in Greater Manchester, whereas a descending thoracic aneurysm should be referred to and managed by the Regional Aortic Centre in Liverpool, namely the Liverpool Hospital. ii. The Wythenshawe Hospital referred to the Liverpool Hospital as the Liverpool Heart Centre and advised the Wigan Hospital to contact the Liverpool Heart Centre. Clearly, the Liverpool Heart Centre does not exist and the correct referral should have been to the Liverpool Heart and Chest Hospital. iii. There are no written protocols or pathways in relation to the treatment of aortic aneurysms in Greater Manchester or the North West of England, although the Preston Hospital has started to prepare a written Acute Aortic Syndrome Pathway. However, the Acute Aortic Syndrome Path is only in draft form, which has not been approved and which is not in existence. iv. The absence of documented pathways in relation to the treatment of aortic aneurysms is a national problem, which needs to be addressed to enable local district hospitals to be aware of the pathway and to have clear, unequivocal direction for referral of patients with appropriate and correct lines of referral, including the correct names of hospitals and direct telephone numbers and email addresses to ensure efficient and expedient referrals to appropriate hospitals and appropriate surgical teams. v. The referral of patients for the treatment of aortic aneurysm, in many cases, requires an urgent referral and emergency treatment and in my opinion there is a risk that future deaths will occur unless action is taken to consider clear and unequivocal pathways for the referral of patients requiring such treatment. ”

Is this part of a recurring concern?

Yes — Unreliable coordination of referrals between healthcare teams.

Open source report

Source evidence

How this respondent action was interpreted

PFD Monitor created a concise, searchable interpretation from the published response wording shown below.

PFD Monitor interpretation

Produce three regional referral pathways covering Cheshire and Merseyside, Wythenshawe and MRI, and Lancashire including Blackpool.

Verbatim wording from the response

“Three referral pathways have been produced between Cheshire and Merseyside Health and Care Partnership (LHCH) (Appendix 1), Wythenshawe Hospital and MRI (Appendix 3) and Lancashire including Blackpool (Appendix 4). Liverpool Heart and Chest have published their pathway on the Trusts website and Manchester and Lancashire will publish their documents in due course. The pathways will also be distributed to A&E departments and Liverpool will put this proposal forward to the CCG at their next meeting in December. This essentially provides sign posting for referring hospitals describing how to navigate the pathways and ensure the patient ends up expediously at the correct destination. Key Quality Markers are published in terms of time to make the diagnosis, early medical management and referral and transfer arrangements.”

Source location

Angela-Jackson-Response-1
Page 3 · response
Published 26 September 2018

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Source evidence

How this respondent action was interpreted

PFD Monitor created a concise, searchable interpretation from the published response wording shown below.

PFD Monitor interpretation

Publish and distribute the Liverpool Acute Network for Thoracic Aortic Services pathway across the region and on the Trust website.

Verbatim wording from the response

“A pathway was agreed between LiVES and LHCH and published known as Liverpool Acute Network for Thoracic Aortic Services (LANTAS), (Appendix 1). This was distributed around the region and placed on the LHCH Website.”

Source location

Angela-Jackson-Response-1
Page 2 · response
Published 26 September 2018

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Source evidence

How this respondent action was interpreted

PFD Monitor created a concise, searchable interpretation from the published response wording shown below.

PFD Monitor interpretation

Confirm vascular clinicians’ awareness of the Lancashire and South Cumbria pathway and algorithm through clinical meetings and individual discussions.

Verbatim wording from the response

“• Confirming awareness of the pathway and algorithm in doctors working within our vascular service at Lancashire Teaching Hospitals both through presentation at clinical meetings and individual discussions.”

Source location

Angela-Jackson-Response-1
Page 4 · response
Published 26 September 2018

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Source evidence

How this respondent action was interpreted

PFD Monitor created a concise, searchable interpretation from the published response wording shown below.

PFD Monitor interpretation

Finalise and obtain approval for the Lancashire and South Cumbria pathway for managing aortic aneurysms.

Verbatim wording from the response

“Prior to the inquest of Mrs Jackson, work had already begun within our organisation on producing a pathway for the Lancashire and South Cumbria Vascular Network. It is clear that this work needed to be extended to include the whole of the North West region incorporating all the specialist cardiothoracic centres and referring hospitals.”

Source location

Angela-Jackson-Response-1
Page 3 · response
Published 26 September 2018

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Source evidence

How this respondent action was interpreted

PFD Monitor created a concise, searchable interpretation from the published response wording shown below.

PFD Monitor interpretation

Continue consulting with Liverpool Heart and Chest Hospital and modifying Manchester’s referral guidance in line with wider cardiothoracic strategy and service specifications.

Verbatim wording from the response

“Mr Bilal has consulted directly with colleagues at LHCH in respect of this written guidance; Mr Manoj Kuduvalli, Consultant Surgeon and Associate Medical Director for Surgery and Mr Mark Field, Aortic Lead, specifically considering alignment with the pathway provided by Mr Field on behalf of LHCH. Our Trust's guidance is agreed in principle by LHCH and is subject to ongoing consultation, discussions and modifications in line with wider cardiothoracic strategy and service specifications.”

Source location

Angela-Jackson-Response-1
Page 6 · response
Published 26 September 2018

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Source evidence

How this respondent action was interpreted

PFD Monitor created a concise, searchable interpretation from the published response wording shown below.

PFD Monitor interpretation

Share the Lancashire and South Cumbria pathway and clinical algorithm with Medical Directors and Emergency Departments across the vascular network.

Verbatim wording from the response

“• Sharing both the pathway and clinical algorithm with all Medical Directors and Emergency Departments across the Lancashire and South Cumbria Vascular Network.”

Source location

Angela-Jackson-Response-1
Page 4 · response
Published 26 September 2018

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Source evidence

How this respondent action was interpreted

PFD Monitor created a concise, searchable interpretation from the published response wording shown below.

PFD Monitor interpretation

Implement formally agreed written guidance for Greater Manchester acute aortic syndrome referrals and distribute it to covered hospitals and healthcare professionals.

Verbatim wording from the response

“The concerns are acknowledged in their entirety by Manchester University NHS Foundation Trust. Steps have been taken in order to create and work towards implementing formalised written guidance on the referral system to the Trust for treatment of patients with aortic aneurysms and other conditions. The pathway has now been formally agreed at the Trust”

Source location

Angela-Jackson-Response-1
Page 4 · response
Published 26 September 2018

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Source evidence

How this respondent action was interpreted

PFD Monitor created a concise, searchable interpretation from the published response wording shown below.

PFD Monitor interpretation

Publish the Manchester and Lancashire referral pathway documents and distribute the pathways to emergency departments.

Verbatim wording from the response

“Three referral pathways have been produced between Cheshire and Merseyside Health and Care Partnership (LHCH) (Appendix 1), Wythenshawe Hospital and MRI (Appendix 3) and Lancashire including Blackpool (Appendix 4). Liverpool Heart and Chest have published their pathway on the Trusts website and Manchester and Lancashire will publish their documents in due course. The pathways will also be distributed to A&E departments and Liverpool will put this proposal forward to the CCG at their next meeting in December. This essentially provides sign posting for referring hospitals describing how to navigate the pathways and ensure the patient ends up expediously at the correct destination. Key Quality Markers are published in terms of time to make the diagnosis, early medical management and referral and transfer arrangements.”

Source location

Angela-Jackson-Response-1
Page 3 · response
Published 26 September 2018

Open published response

Source evidence

How this respondent action was interpreted

PFD Monitor created a concise, searchable interpretation from the published response wording shown below.

PFD Monitor interpretation

Publish vascular surgery service specifications requiring networked arrangements and agreed pathways with non-arterial services.

Verbatim wording from the response

“Service specifications have been published for vascular surgery¹ that make clear the need for networked arrangements and agreed pathways for specialised vascular services with non-arterial services, though they do not address the cross over with cardiac surgery.”

Source location

Angela-Jackson-Response2
Page 1 · response
Published 26 September 2018

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Source evidence

How this respondent action was interpreted

PFD Monitor created a concise, searchable interpretation from the published response wording shown below.

PFD Monitor interpretation

Develop a service specification for aortic aneurysm management, identifying specialist hospitals, team responsibilities, referral communication and clear pathways.

Verbatim wording from the response

“You will be interested to know that work has been commissioned for the national cardiac and vascular clinical reference groups to address the surgical management of aortic aneurysms (including descending thoracic aneurysms) and produce a service”

Source location

Angela-Jackson-Response2
Page 1 · response
Published 26 September 2018

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Source evidence

How this respondent position was interpreted

PFD Monitor created a concise, searchable interpretation from the published response wording shown below.

PFD Monitor interpretation

Formal organisation of thoracoabdominal aortic services and pathways will be addressed by NHS England’s national service specification.

Verbatim wording from the response

“National Aortic Service Specification will eventually provide statutory requirements to organise service within the North West of England.”

Source location

Angela-Jackson-Response-1
Page 2 · response
Published 26 September 2018

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Source evidence

How this respondent position was interpreted

PFD Monitor created a concise, searchable interpretation from the published response wording shown below.

PFD Monitor interpretation

NHS England and national cardiac and vascular clinical reference groups are responsible for developing the service specification and addressing aortic aneurysm pathways.

Verbatim wording from the response

“Your report raises concerns about the absence of documented pathways for the treatment of aortic aneurysms nationally. My officials have made enquiries with NHS England, as commissioner of specialised services, and I am able to offer the following information.”

Source location

Angela-Jackson-Response2
Page 1 · response
Published 26 September 2018

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Other statements in published responses

These actions and other statements could not be clearly connected to one concern in this report.

Recipient-stated actions An action is something a recipient says it has done, is doing, or plans to do in response to a concern raised.3

  1. 1

    Develop a clinical algorithm supporting implementation of the Lancashire and South Cumbria aortic aneurysm pathway.

    Stated by Lancashire Teaching Hospitals NHS Foundation Trust and Liverpool Heart and Chest Hospital NHS Foundation Trust and Manchester University NHS Foundation TrustStatus unclearThe respondent did not make the status of this action clear when they made their response on 26 September 2018.
  2. 2

    Share the inquest concerns and subsequent actions with the North West Medical Directors’ Forum.

    Stated by Lancashire Teaching Hospitals NHS Foundation Trust and Liverpool Heart and Chest Hospital NHS Foundation Trust and Manchester University NHS Foundation TrustStated plannedThe respondent said that this action was planned when they made their response on 26 September 2018.
  3. 3

    Implement an electronic referral and tracking system providing network-wide, real-time visibility of vascular patients’ care.

    Stated by Lancashire Teaching Hospitals NHS Foundation Trust and Liverpool Heart and Chest Hospital NHS Foundation Trust and Manchester University NHS Foundation TrustStated plannedThe respondent said that this action was planned when they made their response on 26 September 2018.

Source evidence

How this respondent action was interpreted

PFD Monitor created a concise, searchable interpretation from the published response wording shown below.

PFD Monitor interpretation

Develop a clinical algorithm supporting implementation of the Lancashire and South Cumbria aortic aneurysm pathway.

Verbatim wording from the response

“• The development of a clinical algorithm to support effective implementation of the pathway.”

Source location

Angela-Jackson-Response-1
Page 4 · response
Published 26 September 2018

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Source evidence

How this respondent action was interpreted

PFD Monitor created a concise, searchable interpretation from the published response wording shown below.

PFD Monitor interpretation

Share the inquest concerns and subsequent actions with the North West Medical Directors’ Forum.

Verbatim wording from the response

“To assist with wider awareness of the issues raised, the Medical Director for Lancashire Teaching Hospitals will share the concerns raised at inquest and subsequent actions taken at the North West Medical Directors’ Forum.”

Source location

Angela-Jackson-Response-1
Page 4 · response
Published 26 September 2018

Open published response

Source evidence

How this respondent action was interpreted

PFD Monitor created a concise, searchable interpretation from the published response wording shown below.

PFD Monitor interpretation

Implement an electronic referral and tracking system providing network-wide, real-time visibility of vascular patients’ care.

Verbatim wording from the response

“• The implementation of an electronic referral and tracking system for vascular patients which can be accessed across the Lancashire and South Cumbria Network and will allow for real time documentation and tracking of the patient’s care through the pathway visible to all doctors involved in both referral and treatment.”

Source location

Angela-Jackson-Response-1
Page 4 · response
Published 26 September 2018

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Information checked against the published report and official responses · Data reviewed 7 Sep 2026 · About data quality and limitations

Official responses located
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Data last updated 7 September 2026