PFD report

Gloria Linton · Prevention of Future Deaths report

Pin Get email alerts Request correction

Issued 2 Dec 2024•West Yorkshire East

Report record

Published report and response evidence

This page connects the concerns raised in this report with statements found in recipients’ published responses. A link shows a clear evidence connection; it does not assign responsibility.

View original report
Concerns
1

Raised in this report

Recipients
1

Named on the report

Responses found
1

Of 1 recipient

Stated actions
5

Described in responses

Recipients and published responses

Source document

Full report text

This is the full text from the original published report.

Open published report

Concerns and recipient responses

Select any concern, action or position to view the source wording.

Report evidence summary

Concerns raised1

  1. Failure to use the Rotanda for transfers between sitting and standing
    Part of recurring concern: Failure to ensure clear and followed instructions for safe equipment use
Responses linked to these concerns

Each statement is shown once, even when linked to more than one concern.

Actions described in response An action is something a recipient says it has done, is doing, or plans to do in response to a concern raised.4

  1. Action

    Train all staff to follow care plans and use prescribed equipment, with signed declarations confirming understanding and commitment.

    Stated by Lifeway Care LtdStated completedThe respondent said that this action was complete when they made their response on 3 December 2024.
  2. Action

    Provide regular refresher training in the future.

    Stated by Lifeway Care LtdStated plannedThe respondent said that this action was planned when they made their response on 3 December 2024.
  3. Action

    Display an app banner reminding carers to follow care plans and use prescribed equipment during every care visit.

    Stated by Lifeway Care LtdStated completedThe respondent said that this action was complete when they made their response on 3 December 2024.

Source evidence

How this individual concern was interpreted

PFD Monitor created a concise, searchable interpretation from the report wording shown below. Response links show a clear evidence connection; they do not assign responsibility.

PFD Monitor interpretation

Failure to use the Rotanda for transfers between sitting and standing

Wider context from the report

“(1) The care plan in place for Gloria required her to be transferred between sitting and standing by two carers using a piece of equipment called a Rotanda. (2) Prior to the events of 06/08/2022 it had been noted and reported that carers were not routinely using the Rotanda, and it had been reiterated to carers by the relevant Community Health Trust that the Rotanda should be used, notwithstanding Gloria’s reluctance. (3) On 06/08/2022 the carers did not use the Rotanda either to support Gloria to stand so she could be dried and her skin moisturised or to assist her to sit back on the commode when her bowels opened as she was being dried. (4) Had the Rotanda been used to assist Gloria to sit, it is unlikely that she would have been placed on the commode seat at an angle such that her legs could have passed through the opening at the front of the commode seat. ”

Is this part of a recurring concern?

Yes — Failure to ensure clear and followed instructions for safe equipment use.

Open source report

Source evidence

How this respondent action was interpreted

PFD Monitor created a concise, searchable interpretation from the published response wording shown below.

PFD Monitor interpretation

Train all staff to follow care plans and use prescribed equipment, with signed declarations confirming understanding and commitment.

Verbatim wording from the response

“Since the Inquest into the death of Mrs Linton, further training has been carried out with all staff in order to ensure that carers strictly adhere to care plans with regards to prescribed equipment in the future and do not use their own discretion or judgement to determine whether or not a piece of equipment ought to be used (regardless of any desire to fulfil a service user's wish which may involve not using prescribed equipment or any determination by the carer that it would be the safer option not use a prescribed piece of equipment).”

Source location

Response from Lifeway Care
Page 2 · response
Published 3 December 2024

Open published response

Source evidence

How this respondent action was interpreted

PFD Monitor created a concise, searchable interpretation from the published response wording shown below.

PFD Monitor interpretation

Provide regular refresher training in the future.

Verbatim wording from the response

“As was the case prior to the Inquest into the death of Gloria Linton, Lifeway Care Limited will continue to carry out regular spot checks to ensure compliance with all its policies, including adherence to the use of prescribed equipment. It will also ensure that refresher training is provided regularly in the future.”

Source location

Response from Lifeway Care
Page 2 · response
Published 3 December 2024

Open published response

Source evidence

How this respondent action was interpreted

PFD Monitor created a concise, searchable interpretation from the published response wording shown below.

PFD Monitor interpretation

Display an app banner reminding carers to follow care plans and use prescribed equipment during every care visit.

Verbatim wording from the response

“In addition to the additional training provided to staff, Lifeway Care Limited has also arranged via its online monitoring system providers for a banner to be inserted to the top of the online app used by its carers. This means that each time a carer attends a care visit and accesses the app, they are reminded of the following message "Attention: ensure you follow care plan and use prescribed equipment in all situations".”

Source location

Response from Lifeway Care
Page 2 · response
Published 3 December 2024

Open published response

Source evidence

How this respondent action was interpreted

PFD Monitor created a concise, searchable interpretation from the published response wording shown below.

PFD Monitor interpretation

Provide care-plan and prescribed-equipment training to all new staff.

Verbatim wording from the response

“The attached "Staff Declaration of Compliance with Care Plan and Equipment Use" document details the additional training that has been provided in this regard. It has been signed off by all staff to acknowledge their understanding and commitment to the use of prescribed equipment. Any new staff will be provided with this training.”

Source location

Response from Lifeway Care
Page 2 · response
Published 3 December 2024

Open published response

Other statements in published responses

These actions and other statements could not be clearly connected to one concern in this report.

Recipient-stated actions An action is something a recipient says it has done, is doing, or plans to do in response to a concern raised.1

  1. 1

    Provide all carers with refresher training in moving and handling, safeguarding, effective communication, and reporting concerns.

    Stated by Lifeway Care LtdStated completedThe respondent said that this action was complete when they made their response on 3 December 2024.

Source evidence

How this respondent action was interpreted

PFD Monitor created a concise, searchable interpretation from the published response wording shown below.

PFD Monitor interpretation

Provide all carers with refresher training in moving and handling, safeguarding, effective communication, and reporting concerns.

Verbatim wording from the response

“As the Coroner is aware, immediately following the incident, all carers were provided with a refresher course in Moving and Handling, as well as refresher training on Safeguarding, Effective Communication and Reporting concerns to the Registered Manager/Office.”

Source location

Response from Lifeway Care
Page 2 · response
Published 3 December 2024

Open published response
Back to top

Information checked against the published report and official responses · Data reviewed 7 Sep 2026 · About data quality and limitations

Official responses located
1/1

Data last updated 7 September 2026