PFD report

LISA MARIE THOMPSON · Prevention of Future Deaths report

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Issued 10 Feb 2021•Oxfordshire

Report record

Published report and response evidence

This page connects the concerns raised in this report with statements found in recipients’ published responses. A link shows a clear evidence connection; it does not assign responsibility.

View original report
Concerns
3

Raised in this report

Recipients
1

Named on the report

Responses found
1

Of 1 recipient

Stated actions
8

Described in responses

Recipients and published responses

Source document

Full report text

This is the full text from the original published report.

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Concerns and recipient responses

Select any concern, action or position to view the source wording.

Report evidence summary

Concerns raised3

  1. Failure to update care plans and risk assessments with material overdose information and information from clinical reviews and contacts
    Part of recurring concern: Failure to update risk assessments after material changes or safety eventsPart of recurring concern: Unreliable care-planning processesPart of recurring concern: Unreliable safeguarding response after suspected overdose
  2. Failure to record recent medication overdoses
    Part of recurring concern: Unreliable recording of safety-critical mental health information
  3. Lack of a clear care plan following emergency review
    Part of recurring concern: Unreliable care-planning processes
Responses linked to these concerns

Each statement is shown once, even when linked to more than one concern.

Actions described in response An action is something a recipient says it has done, is doing, or plans to do in response to a concern raised.5

  1. Action

    Review electronic care-record processes for recording and reviewing risk formulations and assessments, including family views and best-practice family involvement.

    Stated by OHFTStated completedThe respondent said that this action was complete when they made their response on 27 May 2021.
  2. Action

    Have the Quality Improvement team consider family involvement, enhanced risk formulation and suicide-risk assessment within thematic improvement work.

    Stated by OHFTStated in progressThe respondent said that this action was in progress when they made their response on 27 May 2021.
  3. Action

    Include risk-assessment and care-plan quality in Trust audits during the coming year.

    Stated by OHFTStated plannedThe respondent said that this action was planned when they made their response on 27 May 2021.

Source evidence

How this individual concern was interpreted

PFD Monitor created a concise, searchable interpretation from the report wording shown below. Response links show a clear evidence connection; they do not assign responsibility.

PFD Monitor interpretation

Failure to update care plans and risk assessments with material overdose information and information from clinical reviews and contacts

Wider context from the report

“Evidence was heard that: (1) There was no clear care plan in place following an emergency review of Mrs Thompson on 13th March 2020 (2) The care plans and risk assessments at the mental health Trust were not updated: (a) with material information on the facts and circumstances of Mrs Thompson’s overdoses of her medication. (b) the two most recent overdoses were not recorded (c) with further information disclosed by the doctor who treated her most recent overdose that Mrs Thompson had lied about the severity of her overdose that it was probably double that which she initially disclosed also that this was her 4th overdose and another could not be ruled out. (d) on 13th March 2020 following a review with the Trust Consultant Psychiatrist (e) on 13th March 2020 when there was a telephone conversation between Mrs Thompson and her care co-ordinator ”

Is this part of a recurring concern?

Yes — Failure to update risk assessments after material changes or safety events; Unreliable care-planning processes; Unreliable safeguarding response after suspected overdose.

Open source report

Source evidence

How this individual concern was interpreted

PFD Monitor created a concise, searchable interpretation from the report wording shown below. Response links show a clear evidence connection; they do not assign responsibility.

PFD Monitor interpretation

Failure to record recent medication overdoses

Wider context from the report

“Evidence was heard that: (1) There was no clear care plan in place following an emergency review of Mrs Thompson on 13th March 2020 (2) The care plans and risk assessments at the mental health Trust were not updated: (a) with material information on the facts and circumstances of Mrs Thompson’s overdoses of her medication. (b) the two most recent overdoses were not recorded (c) with further information disclosed by the doctor who treated her most recent overdose that Mrs Thompson had lied about the severity of her overdose that it was probably double that which she initially disclosed also that this was her 4th overdose and another could not be ruled out. (d) on 13th March 2020 following a review with the Trust Consultant Psychiatrist (e) on 13th March 2020 when there was a telephone conversation between Mrs Thompson and her care co-ordinator ”

Is this part of a recurring concern?

Yes — Unreliable recording of safety-critical mental health information.

Open source report

Source evidence

How this individual concern was interpreted

PFD Monitor created a concise, searchable interpretation from the report wording shown below. Response links show a clear evidence connection; they do not assign responsibility.

PFD Monitor interpretation

Lack of a clear care plan following emergency review

Wider context from the report

“Evidence was heard that: (1) There was no clear care plan in place following an emergency review of Mrs Thompson on 13th March 2020 (2) The care plans and risk assessments at the mental health Trust were not updated: (a) with material information on the facts and circumstances of Mrs Thompson’s overdoses of her medication. (b) the two most recent overdoses were not recorded (c) with further information disclosed by the doctor who treated her most recent overdose that Mrs Thompson had lied about the severity of her overdose that it was probably double that which she initially disclosed also that this was her 4th overdose and another could not be ruled out. (d) on 13th March 2020 following a review with the Trust Consultant Psychiatrist (e) on 13th March 2020 when there was a telephone conversation between Mrs Thompson and her care co-ordinator ”

Is this part of a recurring concern?

Yes — Unreliable care-planning processes.

Open source report

Source evidence

How this respondent action was interpreted

PFD Monitor created a concise, searchable interpretation from the published response wording shown below.

PFD Monitor interpretation

Review electronic care-record processes for recording and reviewing risk formulations and assessments, including family views and best-practice family involvement.

Verbatim wording from the response

“The Trust’s complaint investigation has been completed and the Trust wrote to Mr Thompson on 12th March 2021 to report on the findings of the investigation. I can report to you that the Complaint Investigation Officer identified the following issues to be addressed by the Trust:”

Source location

2021-0171-Response-from-Littlemore-Mental-Health-Centre-Redacted
Page 2 · response
Published 27 May 2021

Open published response

Source evidence

How this respondent action was interpreted

PFD Monitor created a concise, searchable interpretation from the published response wording shown below.

PFD Monitor interpretation

Have the Quality Improvement team consider family involvement, enhanced risk formulation and suicide-risk assessment within thematic improvement work.

Verbatim wording from the response

“To that end, the Trust has a Quality Improvement team² who are dedicated to working with our local teams to continually improve the quality of our services. Our Chief Nurse has asked the Quality Improvement team to ensure areas of improvement relating to this tragic serious incident are considered alongside other themes identified from the thematic review, in particular:”

Source location

2021-0171-Response-from-Littlemore-Mental-Health-Centre-Redacted
Page 3 · response
Published 27 May 2021

Open published response

Source evidence

How this respondent action was interpreted

PFD Monitor created a concise, searchable interpretation from the published response wording shown below.

PFD Monitor interpretation

Include risk-assessment and care-plan quality in Trust audits during the coming year.

Verbatim wording from the response

“Please be assured that this work is a high priority for the Trust. Trust audits in the coming year will include looking at the quality of risk assessments and care plans. We have also included safety planning questions into our CPA and Essential Standards audits. I also hope it will help to inform you about work being carried out if I attach the Trust’s Action Plan record (“C”).”

Source location

2021-0171-Response-from-Littlemore-Mental-Health-Centre-Redacted
Page 3 · response
Published 27 May 2021

Open published response

Source evidence

How this respondent action was interpreted

PFD Monitor created a concise, searchable interpretation from the published response wording shown below.

PFD Monitor interpretation

Embed multidisciplinary team care-plan reviews for patients at risk of suicide.

Verbatim wording from the response

“The Trust’s complaint investigation has been completed and the Trust wrote to Mr Thompson on 12th March 2021 to report on the findings of the investigation. I can report to you that the Complaint Investigation Officer identified the following issues to be addressed by the Trust:”

Source location

2021-0171-Response-from-Littlemore-Mental-Health-Centre-Redacted
Page 2 · response
Published 27 May 2021

Open published response

Source evidence

How this respondent action was interpreted

PFD Monitor created a concise, searchable interpretation from the published response wording shown below.

PFD Monitor interpretation

Maintain current risk assessments and care plans for Care Programme Approach patients and share them with patients and families as appropriate.

Verbatim wording from the response

“The Trust’s complaint investigation has been completed and the Trust wrote to Mr Thompson on 12th March 2021 to report on the findings of the investigation. I can report to you that the Complaint Investigation Officer identified the following issues to be addressed by the Trust:”

Source location

2021-0171-Response-from-Littlemore-Mental-Health-Centre-Redacted
Page 2 · response
Published 27 May 2021

Open published response

Other statements in published responses

These actions and other statements could not be clearly connected to one concern in this report.

Recipient-stated actions An action is something a recipient says it has done, is doing, or plans to do in response to a concern raised.3

  1. 1

    Include safety-planning questions in Care Programme Approach and Essential Standards audits.

    Stated by OHFTStated completedThe respondent said that this action was complete when they made their response on 27 May 2021.
  2. 2

    Review mandatory clinical risk assessment and management training to include safety planning and family involvement using the Triangle of Care approach.

    Stated by OHFTStated completedThe respondent said that this action was complete when they made their response on 27 May 2021.
  3. 3

    Review themes from complaints, serious incident investigations and inquests with senior colleagues to identify family-involvement and risk-documentation improvements.

    Stated by OHFTStated in progressThe respondent said that this action was in progress when they made their response on 27 May 2021.

Source evidence

How this respondent action was interpreted

PFD Monitor created a concise, searchable interpretation from the published response wording shown below.

PFD Monitor interpretation

Include safety-planning questions in Care Programme Approach and Essential Standards audits.

Verbatim wording from the response

“Please be assured that this work is a high priority for the Trust. Trust audits in the coming year will include looking at the quality of risk assessments and care plans. We have also included safety planning questions into our CPA and Essential Standards audits. I also hope it will help to inform you about work being carried out if I attach the Trust’s Action Plan record (“C”).”

Source location

2021-0171-Response-from-Littlemore-Mental-Health-Centre-Redacted
Page 3 · response
Published 27 May 2021

Open published response

Source evidence

How this respondent action was interpreted

PFD Monitor created a concise, searchable interpretation from the published response wording shown below.

PFD Monitor interpretation

Review mandatory clinical risk assessment and management training to include safety planning and family involvement using the Triangle of Care approach.

Verbatim wording from the response

“The Trust’s complaint investigation has been completed and the Trust wrote to Mr Thompson on 12th March 2021 to report on the findings of the investigation. I can report to you that the Complaint Investigation Officer identified the following issues to be addressed by the Trust:”

Source location

2021-0171-Response-from-Littlemore-Mental-Health-Centre-Redacted
Page 2 · response
Published 27 May 2021

Open published response

Source evidence

How this respondent action was interpreted

PFD Monitor created a concise, searchable interpretation from the published response wording shown below.

PFD Monitor interpretation

Review themes from complaints, serious incident investigations and inquests with senior colleagues to identify family-involvement and risk-documentation improvements.

Verbatim wording from the response

“The Complaint Investigation has recommended actions to be taken and those are in place. Some issues have been worked on previously and there is ongoing work for the Trust to continue to carry out in order to keep the quality of our services under constant review. One of the actions we are taking is being completed by our Chief Nurse, who is working with senior colleagues to review themes that have arisen from complaints, serious incident investigations and inquests. This is to ensure that we can particularly identify themes, such as ensuring family involvement in care and treatment and improving how risk formulation is documented, in order to improve outcomes for patients.”

Source location

2021-0171-Response-from-Littlemore-Mental-Health-Centre-Redacted
Page 3 · response
Published 27 May 2021

Open published response
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Information checked against the published report and official responses · Data reviewed 7 Sep 2026 · About data quality and limitations

Official responses located
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Data last updated 7 September 2026