PFD report

Susan Jane PERRY · Prevention of Future Deaths report

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Issued 28 Nov 2022•South Wales Central

Report record

Published report and response evidence

This page connects the concerns raised in this report with statements found in recipients’ published responses. A link shows a clear evidence connection; it does not assign responsibility.

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Concerns
2

Raised in this report

Recipients
1

Named on the report

Responses found
1

Of 1 recipient

Stated actions
6

Described in responses

Source document

Full report text

This is the full text from the original published report.

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Concerns and recipient responses

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Report evidence summary

Concerns raised2

  1. Failure to secure medication cupboard keys
    Part of recurring concern: Failure to secure and control medicationPart of recurring concern: Inadequate control of access to means of self-harm
  2. Lack of practices and procedures addressing self-harm risk across supported accommodation
Responses linked to these concerns

Each statement is shown once, even when linked to more than one concern.

Actions described in response An action is something a recipient says it has done, is doing, or plans to do in response to a concern raised.4

  1. Action

    Subject the medication-safety measures to scrutiny at leadership meetings and the March 2023 Board of Trustees meeting.

    Stated by Mirus WalesStated plannedThe respondent said that this action was planned when they made their response on 28 November 2022.
  2. Action

    Review the medication policy and revise key-holder requirements so medication keys remain on the nominated key holder’s person.

    Stated by Mirus WalesStated completedThe respondent said that this action was complete when they made their response on 28 November 2022.
  3. Action

    Update medication training for staff and managers to strengthen key-handling and prevent unauthorised access to medication.

    Stated by Mirus WalesStated completedThe respondent said that this action was complete when they made their response on 28 November 2022.

Source evidence

How this individual concern was interpreted

PFD Monitor created a concise, searchable interpretation from the report wording shown below. Response links show a clear evidence connection; they do not assign responsibility.

PFD Monitor interpretation

Failure to secure medication cupboard keys

Wider context from the report

“(1) I received evidence from her support workers that service user's medications were kept in locked cupboards on the ground floor. However, the keys to the same were kept either in an unlocked drawer nearby, or in a pot on an adjacent, or nearby work surface. I sought clarification upon this and evidence to determine if this arrangement was still in place today. Whilst I did not receive any evidence per se on this matter, the indication I received from counsel for MIRUS Wales did not satisfy me, that arrangements for access to this cupboard had been altered or revised since Susan Perry’s death on 23.10.20. (2) My concern is simply that these arrangements give rise to a risk that a service user could access medication (their own, or other service users) from the locked cupboards by opening the same using the nearby keys, defeating the purpose of securing the medication. Deliberate, or inadvertent administration of such medication could well lead to the death of that individual. (3) I believe that MIRUS Wales operate several similar supported accommodation concerns across South Wales, and I received no evidence to satisfy me that practices & procedures were in place across these concerns to address this risk of self-harm. ”

Is this part of a recurring concern?

Yes — Failure to secure and control medication; Inadequate control of access to means of self-harm.

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Source evidence

How this individual concern was interpreted

PFD Monitor created a concise, searchable interpretation from the report wording shown below. Response links show a clear evidence connection; they do not assign responsibility.

PFD Monitor interpretation

Lack of practices and procedures addressing self-harm risk across supported accommodation

Wider context from the report

“(1) I received evidence from her support workers that service user's medications were kept in locked cupboards on the ground floor. However, the keys to the same were kept either in an unlocked drawer nearby, or in a pot on an adjacent, or nearby work surface. I sought clarification upon this and evidence to determine if this arrangement was still in place today. Whilst I did not receive any evidence per se on this matter, the indication I received from counsel for MIRUS Wales did not satisfy me, that arrangements for access to this cupboard had been altered or revised since Susan Perry’s death on 23.10.20. (2) My concern is simply that these arrangements give rise to a risk that a service user could access medication (their own, or other service users) from the locked cupboards by opening the same using the nearby keys, defeating the purpose of securing the medication. Deliberate, or inadvertent administration of such medication could well lead to the death of that individual. (3) I believe that MIRUS Wales operate several similar supported accommodation concerns across South Wales, and I received no evidence to satisfy me that practices & procedures were in place across these concerns to address this risk of self-harm. ”

Is this part of a recurring concern?

No recurring-concern membership is currently published.

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Source evidence

How this respondent action was interpreted

PFD Monitor created a concise, searchable interpretation from the published response wording shown below.

PFD Monitor interpretation

Subject the medication-safety measures to scrutiny at leadership meetings and the March 2023 Board of Trustees meeting.

Verbatim wording from the response

“The above measures will be subject to full scrutiny at our leadership meetings and at the next full Board of Trustee meeting in March 2023.”

Source location

Response from MIRUS
Page 2 · response
Published 28 November 2022

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Source evidence

How this respondent action was interpreted

PFD Monitor created a concise, searchable interpretation from the published response wording shown below.

PFD Monitor interpretation

Review the medication policy and revise key-holder requirements so medication keys remain on the nominated key holder’s person.

Verbatim wording from the response

“• mirus has reviewed its medication policy, procedures, and practice in relation to the handling of keys. (Action completed 5th December 2022)”

Source location

Response from MIRUS
Page 2 · response
Published 28 November 2022

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Source evidence

How this respondent action was interpreted

PFD Monitor created a concise, searchable interpretation from the published response wording shown below.

PFD Monitor interpretation

Update medication training for staff and managers to strengthen key-handling and prevent unauthorised access to medication.

Verbatim wording from the response

“• The content of the medication training for staff and managers has been updated to strengthen the additional measures for handling of keys to ensure safe storage and prevent unauthorised access to medication. (Action taken 5th December 2022)”

Source location

Response from MIRUS
Page 2 · response
Published 28 November 2022

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Source evidence

How this respondent action was interpreted

PFD Monitor created a concise, searchable interpretation from the published response wording shown below.

PFD Monitor interpretation

Implement additional quality-assurance measures to verify that the medication-key and training actions have been implemented.

Verbatim wording from the response

“• Additional quality assurance measures will follow to ensure that the above actions have been implemented. (Action by end of February 2023)”

Source location

Response from MIRUS
Page 2 · response
Published 28 November 2022

Open published response

Other statements in published responses

These actions and other statements could not be clearly connected to one concern in this report.

Recipient-stated actions An action is something a recipient says it has done, is doing, or plans to do in response to a concern raised.2

  1. 1

    Share the incident and inquest findings with the Charity Commission, Care Inspectorate Wales, Cardiff Social Services commissioning authority, and trustees.

    Stated by Mirus WalesStated completedThe respondent said that this action was complete when they made their response on 28 November 2022.
  2. 2

    Conduct practice observations of all staff responsible for administering medication.

    Stated by Mirus WalesStated plannedThe respondent said that this action was planned when they made their response on 28 November 2022.

Source evidence

How this respondent action was interpreted

PFD Monitor created a concise, searchable interpretation from the published response wording shown below.

PFD Monitor interpretation

Share the incident and inquest findings with the Charity Commission, Care Inspectorate Wales, Cardiff Social Services commissioning authority, and trustees.

Verbatim wording from the response

“The incident was previously reported to the Charity Commission, and we have since provided them with a further update and shared your findings with them.”

Source location

Response from MIRUS
Page 2 · response
Published 28 November 2022

Open published response

Source evidence

How this respondent action was interpreted

PFD Monitor created a concise, searchable interpretation from the published response wording shown below.

PFD Monitor interpretation

Conduct practice observations of all staff responsible for administering medication.

Verbatim wording from the response

“• We have instructed managers to conduct an observation of practice to all staff who have responsibility to administer medication by the end of December 2022.”

Source location

Response from MIRUS
Page 2 · response
Published 28 November 2022

Open published response
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Information checked against the published report and official responses · Data reviewed 7 Sep 2026 · About data quality and limitations

Official responses located
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Data last updated 7 September 2026