PFD report

Dorothea Jean Parr · Prevention of Future Deaths report

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Issued 28 Dec 2016•Cornwall and Isles of Scilly

Report record

Published report and response evidence

This page connects the concerns raised in this report with statements found in recipients’ published responses. A link shows a clear evidence connection; it does not assign responsibility.

View original report
Concerns
4

Raised in this report

Recipients
1

Named on the report

Responses found
1

Of 1 recipient

Stated actions
6

Described in responses

Source document

Full report text

This is the full text from the original published report.

Open published report

Concerns and recipient responses

Select any concern, action or position to view the source wording.

Report evidence summary

Concerns raised4

  1. Failure to notify family, occupational therapists and carers of new equipment deliveries
  2. Lack of training for family, carers and district nurses before use of new equipment
  3. Failure to carry out appropriate risk assessments before use of new equipment
    Part of recurring concern: Failure to assess safety risks before using potentially dangerous equipment
Responses linked to these concerns

Each statement is shown once, even when linked to more than one concern.

Actions described in response An action is something a recipient says it has done, is doing, or plans to do in response to a concern raised.1

  1. Action

    Implement and embed the community slips, trips and falls policy, including falls risk assessments, care plans, incident reporting, and shared learning.

    Stated by Cornwall Partnership NHS Foundation TrustStated completedThe respondent said that this action was complete when they made their response on 28 December 2016.

Respondent positions A position is what a recipient says about a concern when it does not describe a specific action.1

  1. Position

    The embedded community falls policy and its risk-assessment requirements are considered sufficient, so no further action will be taken.

    Stated by Cornwall Partnership NHS Foundation TrustExisting arrangements considered sufficientThe respondent said that existing arrangements were sufficient, so no further action was needed.

Source evidence

How this individual concern was interpreted

PFD Monitor created a concise, searchable interpretation from the report wording shown below. Response links show a clear evidence connection; they do not assign responsibility.

PFD Monitor interpretation

Failure to notify family, occupational therapists and carers of new equipment deliveries

Wider context from the report

“At the inquest the evidence showed that the electric armchair had been ordered by the Occupational Therapist and delivered by Tremorvah Industries (Mobility) at short/no notice to Mrs Parr’s address on 21st March 2016. No notification was given to the son – who had requested to be present when it was delivered nor to the Occupational Therapist or Kerrier Home Care Ltd who provided the carers who would assist Mrs Parr in using the new chair. This meant there was limited or no opportunity for the family and carers or district nurses to be trained for or appropriate risk assessments to be carried out prior to the use of the new equipment or at the time of the first use. ”

Is this part of a recurring concern?

No recurring-concern membership is currently published.

Open source report

Source evidence

How this individual concern was interpreted

PFD Monitor created a concise, searchable interpretation from the report wording shown below. Response links show a clear evidence connection; they do not assign responsibility.

PFD Monitor interpretation

Lack of training for family, carers and district nurses before use of new equipment

Wider context from the report

“At the inquest the evidence showed that the electric armchair had been ordered by the Occupational Therapist and delivered by Tremorvah Industries (Mobility) at short/no notice to Mrs Parr’s address on 21st March 2016. No notification was given to the son – who had requested to be present when it was delivered nor to the Occupational Therapist or Kerrier Home Care Ltd who provided the carers who would assist Mrs Parr in using the new chair. This meant there was limited or no opportunity for the family and carers or district nurses to be trained for or appropriate risk assessments to be carried out prior to the use of the new equipment or at the time of the first use. ”

Is this part of a recurring concern?

No recurring-concern membership is currently published.

Open source report

Source evidence

How this individual concern was interpreted

PFD Monitor created a concise, searchable interpretation from the report wording shown below. Response links show a clear evidence connection; they do not assign responsibility.

PFD Monitor interpretation

Failure to carry out appropriate risk assessments before use of new equipment

Wider context from the report

“At the inquest the evidence showed that the electric armchair had been ordered by the Occupational Therapist and delivered by Tremorvah Industries (Mobility) at short/no notice to Mrs Parr’s address on 21st March 2016. No notification was given to the son – who had requested to be present when it was delivered nor to the Occupational Therapist or Kerrier Home Care Ltd who provided the carers who would assist Mrs Parr in using the new chair. This meant there was limited or no opportunity for the family and carers or district nurses to be trained for or appropriate risk assessments to be carried out prior to the use of the new equipment or at the time of the first use. ”

Is this part of a recurring concern?

Yes — Failure to assess safety risks before using potentially dangerous equipment.

Open source report

Source evidence

How this individual concern was interpreted

PFD Monitor created a concise, searchable interpretation from the report wording shown below. Response links show a clear evidence connection; they do not assign responsibility.

PFD Monitor interpretation

Lack of formal protocols for notifying district nurses of falls or changes in fall risk

Wider context from the report

“The District Nurse Manger explained that it was the role of the District Nurses to carry out the Falls Risk Assessment for clients living in the community at risk of falling. The District Nurses were very dependent on other agencies to inform them of falls or changes to the risk of falls e.g. the delivery of the electric chair or changes in presentation which increase the risk of falls e.g. confusion. In this case District nurses were not informed of the fall on 21st March from the new electric chair and no requirement for this to be done and so there was a lost opportunity to provide input – which in this case could have been to deactivate the electric armchair while the carers were not present. Although there were informal procedures in place for district nurse notification, there were no formal protocols or procedures in place. ”

Is this part of a recurring concern?

Yes — Inadequate control of falls risks; Unreliable communication in district nursing care coordination.

Open source report

Source evidence

How this respondent action was interpreted

PFD Monitor created a concise, searchable interpretation from the published response wording shown below.

PFD Monitor interpretation

Implement and embed the community slips, trips and falls policy, including falls risk assessments, care plans, incident reporting, and shared learning.

Verbatim wording from the response

“Standards for Better Health state that NICE clinical and public health guidance should be disseminated and implemented at all levels through a robust framework. The implementation of this policy will ensure that NICE guidance and NSF standards are being followed throughout the county for the management of falls.”

Source location

2016-0466-Response-by-Cornwall-Partnership-NHS-Trust.pdf
Page 3 · response
Published 28 December 2016

Open published response

Source evidence

How this respondent position was interpreted

PFD Monitor created a concise, searchable interpretation from the published response wording shown below.

PFD Monitor interpretation

The embedded community falls policy and its risk-assessment requirements are considered sufficient, so no further action will be taken.

Verbatim wording from the response

“Standards for Better Health state that NICE clinical and public health guidance should be disseminated and implemented at all levels through a robust framework. The implementation of this policy will ensure that NICE guidance and NSF standards are being followed throughout the county for the management of falls.”

Source location

2016-0466-Response-by-Cornwall-Partnership-NHS-Trust.pdf
Page 3 · response
Published 28 December 2016

Open published response

Other statements in published responses

These actions and other statements could not be clearly connected to one concern in this report.

Recipient-stated actions An action is something a recipient says it has done, is doing, or plans to do in response to a concern raised.5

  1. 1

    Reduce the incidence of slips, trips and falls by 10% annually from 2008 to 2010.

    Stated by Cornwall Partnership NHS Foundation TrustStatus unclearThe respondent did not make the status of this action clear when they made their response on 28 December 2016.
  2. 2

    Establish a Trust Falls group chaired by the Falls Lead to reduce harm from falls.

    Stated by Cornwall Partnership NHS Foundation TrustStated plannedThe respondent said that this action was planned when they made their response on 28 December 2016.
  3. 3

    Attend the NHS South West Patient Safety Improvement Programme and lead falls workstreams that raise awareness and share best practice.

    Stated by Cornwall Partnership NHS Foundation TrustStated in progressThe respondent said that this action was in progress when they made their response on 28 December 2016.
  4. 4

    Investigate serious incidents involving falls, make recommendations, and develop action plans.

    Stated by Cornwall Partnership NHS Foundation TrustStated plannedThe respondent said that this action was planned when they made their response on 28 December 2016.
  5. 5

    Employ a Trust Falls Lead to oversee complex cases and provide specialist clinical advice on falls management.

    Stated by Cornwall Partnership NHS Foundation TrustStated plannedThe respondent said that this action was planned when they made their response on 28 December 2016.

Recipient positions A position is what a recipient says about a concern when they do not describe a specific action.1

  1. 1

    Responsibility for investigating the equipment-delivery incident and deciding resulting actions rests with the other organisation, so no further steps will be taken.

    Stated by Cornwall Partnership NHS Foundation TrustRedirects responsibilityThe respondent said that another organisation was responsible for deciding or taking action.

Source evidence

How this respondent action was interpreted

PFD Monitor created a concise, searchable interpretation from the published response wording shown below.

PFD Monitor interpretation

Reduce the incidence of slips, trips and falls by 10% annually from 2008 to 2010.

Verbatim wording from the response

“The Trust has committed to reducing the incidence of slips, trips and falls by 10% per year from 2008 to 2010 (Keeping people safe in our care, 2007). It also acknowledges the need to reduce health inequalities by improving access to care, helping to keep people fit and well and encouraging self-management and prevention rather than crisis driven care (Healthy Futures, 2007).”

Source location

2016-0466-Response-by-Cornwall-Partnership-NHS-Trust.pdf
Page 2 · response
Published 28 December 2016

Open published response

Source evidence

How this respondent action was interpreted

PFD Monitor created a concise, searchable interpretation from the published response wording shown below.

PFD Monitor interpretation

Establish a Trust Falls group chaired by the Falls Lead to reduce harm from falls.

Verbatim wording from the response

“The Trust also intends to employ a Trusts Falls lead on complex cases. The Falls Lead will chair the Trust Falls group which is intended to reduce the number of harm caused by falls and following a Serious Incident relating to a fall and the Falls Lead will investigate the incident make recommendations and develop and action plan. The Falls Lead will provide specialist clinical advice to the service areas where falls management is an issue”

Source location

2016-0466-Response-by-Cornwall-Partnership-NHS-Trust.pdf
Page 3 · response
Published 28 December 2016

Open published response

Source evidence

How this respondent action was interpreted

PFD Monitor created a concise, searchable interpretation from the published response wording shown below.

PFD Monitor interpretation

Attend the NHS South West Patient Safety Improvement Programme and lead falls workstreams that raise awareness and share best practice.

Verbatim wording from the response

“The Trust is also part of the NHS South West Patient Safety Improvement Programme which the Falls Lead will be attending and leads on falls work streams which includes raising awareness and sharing best practice with staff and other organisations.”

Source location

2016-0466-Response-by-Cornwall-Partnership-NHS-Trust.pdf
Page 3 · response
Published 28 December 2016

Open published response

Source evidence

How this respondent action was interpreted

PFD Monitor created a concise, searchable interpretation from the published response wording shown below.

PFD Monitor interpretation

Investigate serious incidents involving falls, make recommendations, and develop action plans.

Verbatim wording from the response

“The Trust also intends to employ a Trusts Falls lead on complex cases. The Falls Lead will chair the Trust Falls group which is intended to reduce the number of harm caused by falls and following a Serious Incident relating to a fall and the Falls Lead will investigate the incident make recommendations and develop and action plan. The Falls Lead will provide specialist clinical advice to the service areas where falls management is an issue”

Source location

2016-0466-Response-by-Cornwall-Partnership-NHS-Trust.pdf
Page 3 · response
Published 28 December 2016

Open published response

Source evidence

How this respondent action was interpreted

PFD Monitor created a concise, searchable interpretation from the published response wording shown below.

PFD Monitor interpretation

Employ a Trust Falls Lead to oversee complex cases and provide specialist clinical advice on falls management.

Verbatim wording from the response

“The Trust also intends to employ a Trusts Falls lead on complex cases. The Falls Lead will chair the Trust Falls group which is intended to reduce the number of harm caused by falls and following a Serious Incident relating to a fall and the Falls Lead will investigate the incident make recommendations and develop and action plan. The Falls Lead will provide specialist clinical advice to the service areas where falls management is an issue”

Source location

2016-0466-Response-by-Cornwall-Partnership-NHS-Trust.pdf
Page 3 · response
Published 28 December 2016

Open published response

Source evidence

How this respondent position was interpreted

PFD Monitor created a concise, searchable interpretation from the published response wording shown below.

PFD Monitor interpretation

Responsibility for investigating the equipment-delivery incident and deciding resulting actions rests with the other organisation, so no further steps will be taken.

Verbatim wording from the response

“We do agree that timing of delivery is important and it appears that there was recognition that timing was important in relation to the specific facts in this case. We are unable to comment further upon that as it would be the responsibility of that organisation to investigate the incident and decide their own actions. The Trust does not propose to take any further steps in this respect.”

Source location

2016-0466-Response-by-Cornwall-Partnership-NHS-Trust.pdf
Page 2 · response
Published 28 December 2016

Open published response
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Information checked against the published report and official responses · Data reviewed 7 Sep 2026 · About data quality and limitations

Official responses located
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Data last updated 7 September 2026