PFD report

Joel Robinson · Prevention of Future Deaths report

Pin Get email alerts Request correction

Issued 25 Nov 2021•Berkshire

Report record

Published report and response evidence

This page connects the concerns raised in this report with statements found in recipients’ published responses. A link shows a clear evidence connection; it does not assign responsibility.

View original report
Concerns
5

Raised in this report

Recipients
1

Named on the report

Responses found
1

Of 1 recipient

Stated actions
18

Described in responses

Recipients and published responses

Source document

Full report text

This is the full text from the original published report.

Open published report

Concerns and recipient responses

Select any concern, action or position to view the source wording.

Report evidence summary

Concerns raised5

  1. Lack of a clear and timely timeline for Suicide Prevention Group data analysis and strategy development
    Part of recurring concern: Inconsistent implementation of suicide-prevention systems
  2. Failure to identify key suicide risk factors
    Part of recurring concern: Unreliable assessment of suicide and self-harm risk
  3. Failure to use risk-factor information to reduce suicide risk
Responses linked to these concerns

Each statement is shown once, even when linked to more than one concern.

Actions described in response An action is something a recipient says it has done, is doing, or plans to do in response to a concern raised.8

  1. Action

    Deliver service-complaint management training and presentations to relevant Army courses, formations and personnel.

    Stated by ArmyStated in progressThe respondent said that this action was in progress when they made their response on 29 November 2021.
  2. Action

    Raise awareness of service complaints through policy, publications, outreach, education and mandated annual training, including welfare signposting.

    Stated by ArmyStated in progressThe respondent said that this action was in progress when they made their response on 29 November 2021.
  3. Action

    Simplify service-complaint terminology to improve users’ understanding of the process.

    Stated by ArmyStated completedThe respondent said that this action was complete when they made their response on 29 November 2021.

Respondent positions A position is what a recipient says about a concern when it does not describe a specific action.1

  1. Position

    Current evidence does not support routine mental-health-disorder screening, so Defence does not currently undertake it.

    Stated by ArmyUnable to actThe respondent said that a constraint prevented them from taking the relevant action.

Source evidence

How this individual concern was interpreted

PFD Monitor created a concise, searchable interpretation from the report wording shown below. Response links show a clear evidence connection; they do not assign responsibility.

PFD Monitor interpretation

Lack of a clear and timely timeline for Suicide Prevention Group data analysis and strategy development

Wider context from the report

“1. Consideration should be given to having a clear timeline for the setting up of the Suicide Prevention Group, in terms of not just collecting data, but also analysing it and putting new strategies in place. I am aware that work has begun on this, but in my view, consideration should be given to doing this more quickly, and certainly within a realistic but clear timeframe. ”

Is this part of a recurring concern?

Yes — Inconsistent implementation of suicide-prevention systems.

Open source report

Source evidence

How this individual concern was interpreted

PFD Monitor created a concise, searchable interpretation from the report wording shown below. Response links show a clear evidence connection; they do not assign responsibility.

PFD Monitor interpretation

Failure to identify key suicide risk factors

Wider context from the report

“2. Consideration should be given to identifying key risk factors, and how (in very practical terms) that information can be used to reduce suicide risk. ”

Is this part of a recurring concern?

Yes — Unreliable assessment of suicide and self-harm risk.

Open source report

Source evidence

How this individual concern was interpreted

PFD Monitor created a concise, searchable interpretation from the report wording shown below. Response links show a clear evidence connection; they do not assign responsibility.

PFD Monitor interpretation

Failure to use risk-factor information to reduce suicide risk

Wider context from the report

“2. Consideration should be given to identifying key risk factors, and how (in very practical terms) that information can be used to reduce suicide risk. ”

Is this part of a recurring concern?

No recurring-concern membership is currently published.

Open source report

Source evidence

How this individual concern was interpreted

PFD Monitor created a concise, searchable interpretation from the report wording shown below. Response links show a clear evidence connection; they do not assign responsibility.

PFD Monitor interpretation

Failure to regularly screen individual soldiers’ mental and physical health

Wider context from the report

“3. Consideration should be given to regular review of individual soldiers, to screen their mental as well as physical health. It may be that that would be something which would sit better outside of their chain of command. ”

Is this part of a recurring concern?

No recurring-concern membership is currently published.

Open source report

Source evidence

How this individual concern was interpreted

PFD Monitor created a concise, searchable interpretation from the report wording shown below. Response links show a clear evidence connection; they do not assign responsibility.

PFD Monitor interpretation

Insufficient awareness of how to handle service complaints within the army

Wider context from the report

“4. Consideration should be given to increasing awareness of how to handle service complaints within the army. Service complaints are made when, by definition, things are not going well, and this could be viewed as a risk factor. ”

Is this part of a recurring concern?

Yes — Unreliable handling of safety-related complaints.

Open source report

Source evidence

How this respondent action was interpreted

PFD Monitor created a concise, searchable interpretation from the published response wording shown below.

PFD Monitor interpretation

Deliver service-complaint management training and presentations to relevant Army courses, formations and personnel.

Verbatim wording from the response

“20. Service Complaint Training. The Army SC Secretariat presents to a variety of internal career courses on how to manage SCs, and provides training and presentations to individual formations. Training is delivered to all officers at several points in their career and the Army SC Sec also presents to the Late Entry Officer Course (LEOC), when other ranks (ORs) enter the officer corps on commissioning. At the user level, Army SC Sec present on the Staff Support Assistant (SSA) course – SSAs are the soldiers within a unit that input and manage SCs within the Joint Personnel Administration (JPA) Portal system. The Army SC Sec also deliver a presentation to the Higher Formation Discipline Authority (HFDA) course, aimed at both civilian and military personnel working within the discipline arena in 1- and 2-star levels formations.”

Source location

2021-0398-Response-from-Army_Published
Page 5 · response
Published 29 November 2021

Open published response

Source evidence

How this respondent action was interpreted

PFD Monitor created a concise, searchable interpretation from the published response wording shown below.

PFD Monitor interpretation

Raise awareness of service complaints through policy, publications, outreach, education and mandated annual training, including welfare signposting.

Verbatim wording from the response

“16. Service Complaint Records. Since the death of LCpl Robinson, awareness of the service complaints procedures throughout the Army has significantly improved, a trend regularly reported through the Armed Forces Continuous Attitude Survey. The Army takes its commitment to Service Complaints (SC) and Complainants extremely seriously and continues to collaborate with Defence to further raise awareness of the SC process for all parties. This includes signposting the welfare support available, noting those that raise SCs are often in a vulnerable position. To complete the assurance process, we have no record of an SC entered on our Joint Personnel Administration System for ████████ Lance Corporal Joel Robinson’s and the Unit do not have any record of a complaint, either formal or informal.”

Source location

2021-0398-Response-from-Army_Published
Page 5 · response
Published 29 November 2021

Open published response

Source evidence

How this respondent action was interpreted

PFD Monitor created a concise, searchable interpretation from the published response wording shown below.

PFD Monitor interpretation

Simplify service-complaint terminology to improve users’ understanding of the process.

Verbatim wording from the response

“17. Service Complaint reform. As part of 2019’s SC Reform work, there is an aspiration to move to a digitised and paperless process for all SCs, digitally recording them on a centralised database so that records can be found easily. This is awaiting review by the SC Reform Team and, if approval is obtained, would facilitate the complainant submitting a direct SC report without going through their chain of command or the SC Ombudsman. In the interim, SC terminology has been made simpler to give users greater understanding, which is critical in addressing your concern. To demonstrate our commitment, the Army has recently committed an additional investment of £1.1M to SCs reform, primarily towards an Outsourced Investigation Service (OIS) to allow independent investigation of Bullying, Harassment and Discrimination SCs.”

Source location

2021-0398-Response-from-Army_Published
Page 5 · response
Published 29 November 2021

Open published response

Source evidence

How this respondent action was interpreted

PFD Monitor created a concise, searchable interpretation from the published response wording shown below.

PFD Monitor interpretation

Establish a dedicated subgroup to investigate Defence information-sharing processes, explore solutions and report findings.

Verbatim wording from the response

“1. While it is recognised that both central-MOD and Army-specific progress around the suicide prevention has incurred delays, delivery of comprehensive and cohered suicide prevention activity across Defence is now a Priority Health Theme within the revised Defence People Health and Wellbeing Strategy. A dedicated sub-group will be established by March 2022 to examine and improve information sharing processes and the MOD will develop a Defence Suicide Prevention Plan with an initial draft to be produced by the summer. More detail into recent progress is provided below.”

Source location

2021-0398-Response-from-Army_Published
Page 1 · response
Published 29 November 2021

Open published response

Source evidence

How this respondent action was interpreted

PFD Monitor created a concise, searchable interpretation from the published response wording shown below.

PFD Monitor interpretation

Develop internal Army suicide prevention and postvention plans.

Verbatim wording from the response

“4. Army Wider Mental Health Initiatives. Specific to the tragedy of LCpl Robinson, the Army has developed internal suicide prevention and postvention plans. Additionally, it has commissioned external specialist suicide bereavement counselling to support units and common employment groups identified at increased risk. In March 2019 our Optimising Physical Stress Management Resilience Training Team (OPSMART) was launched to provide specific training, education and support to all Army personnel. We also initiated an internal campaign in 2020 – ‘Ask, Intervene, Disclose’ (AID), which has been embraced by the NHS and shared with Defence. Complementary to our own training, Defence has also developed its own mandated training (the Defence Mental Fitness Brief, launched in November 2021), available to all personnel.”

Source location

2021-0398-Response-from-Army_Published
Page 1 · response
Published 29 November 2021

Open published response

Source evidence

How this respondent action was interpreted

PFD Monitor created a concise, searchable interpretation from the published response wording shown below.

PFD Monitor interpretation

Introduce digital tools explaining how personnel can identify suicide risk factors.

Verbatim wording from the response

“5. The Army continues to maximise the use of extant policy, training and digital tools to aid in the identification and subsequent mitigation of suicide risk factors. The overarching policy, Army General Administrative Instruction 110 (which highlights the risk factors detailed below), is subject to regular reviews to consider all lessons identified in the Service Inquiry process and through internal stocktakes. Specific training on mental health resilience and identifying risk factors is delivered through multiple mechanisms and at a regular frequency during a soldier’s career. Targeted digital communication campaigns on the topic are also linked to specific dates, such as Time to Talk day in February, Mental Health Awareness Week in May and World Suicide Prevention Day in September.”

Source location

2021-0398-Response-from-Army_Published
Page 2 · response
Published 29 November 2021

Open published response

Source evidence

How this respondent action was interpreted

PFD Monitor created a concise, searchable interpretation from the published response wording shown below.

PFD Monitor interpretation

Develop a Defence Suicide Prevention Plan, including agreeing a leadership roadmap and producing an initial draft.

Verbatim wording from the response

“2. Suicide Prevention Working Group (SPWG). The MOD-wide Service Personnel Suicide Prevention Working Group (SPWG) was established in 2019 in response to the Defence Safety Authority (DSA) publication ‘Focused Review of Suicides among Armed Forces Personnel’ (November 2018).¹ The review’s first recommendation was to ‘reinvigorate the Suicide Prevention Working Group to drive the implementation of suicide prevention measures and to share best practice across Defence’ (Enclosure 1, Page 7). The SPWG’s primary aim is to act as the lead for coordinating suicide prevention policies across Defence and identifying and sharing best practice. The SPWG has also reviewed the recommendations in the DSA review and made evidence-based decisions whether to implement; to date 16 out of 22 have been actioned and closed. In December 2021, the Group agreed to develop a Defence Suicide Prevention Plan.”

Source location

2021-0398-Response-from-Army_Published
Page 1 · response
Published 29 November 2021

Open published response

Source evidence

How this respondent action was interpreted

PFD Monitor created a concise, searchable interpretation from the published response wording shown below.

PFD Monitor interpretation

Deliver mental resilience and mental fitness training across all career-stage courses and ranks.

Verbatim wording from the response

“5. The Army continues to maximise the use of extant policy, training and digital tools to aid in the identification and subsequent mitigation of suicide risk factors. The overarching policy, Army General Administrative Instruction 110 (which highlights the risk factors detailed below), is subject to regular reviews to consider all lessons identified in the Service Inquiry process and through internal stocktakes. Specific training on mental health resilience and identifying risk factors is delivered through multiple mechanisms and at a regular frequency during a soldier’s career. Targeted digital communication campaigns on the topic are also linked to specific dates, such as Time to Talk day in February, Mental Health Awareness Week in May and World Suicide Prevention Day in September.”

Source location

2021-0398-Response-from-Army_Published
Page 2 · response
Published 29 November 2021

Open published response

Source evidence

How this respondent position was interpreted

PFD Monitor created a concise, searchable interpretation from the published response wording shown below.

PFD Monitor interpretation

Current evidence does not support routine mental-health-disorder screening, so Defence does not currently undertake it.

Verbatim wording from the response

“12. Medical Screening Guidance. While Defence and the Army will continue to act upon new research, evidence, and best practice as it emerges, the UK National Screening Committee’s evidence summary (at Enclosure 6) shows a highly complex picture and does not currently support screening for mental health disorders. Recent research continues to reflect a similar view, both within the Armed Forces and nationally. Additionally, a landmark Academic Department of Military Mental Health (ADMMH) study (at Enclosure 7) concluded that screening did not reduce prevalence of mental health disorder or help-seeking. Therefore, Defence does not currently screen for mental health disorders, in line with the policy set out in the Defence People Mental Health and Wellbeing Strategy 2017-2022 (at Enclosure 8). However, this strategy is currently under review.”

Source location

2021-0398-Response-from-Army_Published
Page 4 · response
Published 29 November 2021

Open published response

Other statements in published responses

These actions and other statements could not be clearly connected to one concern in this report.

Recipient-stated actions An action is something a recipient says it has done, is doing, or plans to do in response to a concern raised.10

  1. 1

    Review health and wellbeing communications and provide accessible signposting products across multiple channels.

    Stated by ArmyStated completedThe respondent said that this action was complete when they made their response on 29 November 2021.
  2. 2

    Provide annual mental-fitness, stress-management, resilience, help-seeking and coping-skills training, with additional leadership training.

    Stated by ArmyStated in progressThe respondent said that this action was in progress when they made their response on 29 November 2021.
  3. 3

    Provide Mental Fitness Advocates at Sub-Unit level and cohere training access across Army establishments.

    Stated by ArmyStated plannedThe respondent said that this action was planned when they made their response on 29 November 2021.
  4. 4

    Provide Army-wide Optimising Physical Stress Management Resilience Training Team training, education and support.

    Stated by ArmyStated completedThe respondent said that this action was complete when they made their response on 29 November 2021.
  5. 5

    Develop Force Mental Health Teams to concentrate dispersed capability into two readiness-held clinical teams.

    Stated by ArmyStated plannedThe respondent said that this action was planned when they made their response on 29 November 2021.
  6. 6

    Launch and disseminate the Ask, Intervene, Disclose suicide-prevention campaign.

    Stated by ArmyStated completedThe respondent said that this action was complete when they made their response on 29 November 2021.
  7. 7

    Invest £1.1 million in service-complaints reform, primarily supporting an outsourced investigation service.

    Stated by ArmyStated plannedThe respondent said that this action was planned when they made their response on 29 November 2021.
  8. 8

    Conduct an Army Welfare Review of support provision, including access to trained civilian personnel.

    Stated by ArmyStated in progressThe respondent said that this action was in progress when they made their response on 29 November 2021.
  9. 9

    Commission specialist suicide bereavement counselling for units and employment groups at increased risk.

    Stated by ArmyStated completedThe respondent said that this action was complete when they made their response on 29 November 2021.
  10. 10

    Complete a further Medical Employment Standards review by December 2023.

    Stated by ArmyStated plannedThe respondent said that this action was planned when they made their response on 29 November 2021.

Source evidence

How this respondent action was interpreted

PFD Monitor created a concise, searchable interpretation from the published response wording shown below.

PFD Monitor interpretation

Review health and wellbeing communications and provide accessible signposting products across multiple channels.

Verbatim wording from the response

“14. Chain of Command. The concerns surrounding LCpl Robinson’s access to support outside the direct Chain of Command is a known and acknowledged risk. We seek to continually enhance support to our soldiers and families through chaplaincy, charitable and external providers and our regimental associations. An Army Welfare Review is ongoing, which has recommended an enhanced professionalised service provision, including access to trained civilian personnel. This should enhance support to both serving personnel and their wider support network, which we hope will address your specific concern.”

Source location

2021-0398-Response-from-Army_Published
Page 4 · response
Published 29 November 2021

Open published response

Source evidence

How this respondent action was interpreted

PFD Monitor created a concise, searchable interpretation from the published response wording shown below.

PFD Monitor interpretation

Provide annual mental-fitness, stress-management, resilience, help-seeking and coping-skills training, with additional leadership training.

Verbatim wording from the response

“• Family history of suicide.”

Source location

2021-0398-Response-from-Army_Published
Page 2 · response
Published 29 November 2021

Open published response

Source evidence

How this respondent action was interpreted

PFD Monitor created a concise, searchable interpretation from the published response wording shown below.

PFD Monitor interpretation

Provide Mental Fitness Advocates at Sub-Unit level and cohere training access across Army establishments.

Verbatim wording from the response

“10. Future work. The Army will continue to seek to enhance Mental Health capability, with the development of Force Mental Health Teams announced as part of our recent Future Soldier transformation programme. To be fully operational no later than November 2023, they will concentrate existing dispersed capability into two clinical teams that are held at readiness to support priority areas. In 2020, Commander Field Army directed the provision of Mental Health Champions across Units. In 2022, these will be reinforced by the provision of Mental Fitness Advocates at Sub-Unit level. Training delivery will be cohered ensuring access to all serving Army personnel in both single service and joint service establishments.”

Source location

2021-0398-Response-from-Army_Published
Page 3 · response
Published 29 November 2021

Open published response

Source evidence

How this respondent action was interpreted

PFD Monitor created a concise, searchable interpretation from the published response wording shown below.

PFD Monitor interpretation

Provide Army-wide Optimising Physical Stress Management Resilience Training Team training, education and support.

Verbatim wording from the response

“4. Army Wider Mental Health Initiatives. Specific to the tragedy of LCpl Robinson, the Army has developed internal suicide prevention and postvention plans. Additionally, it has commissioned external specialist suicide bereavement counselling to support units and common employment groups identified at increased risk. In March 2019 our Optimising Physical Stress Management Resilience Training Team (OPSMART) was launched to provide specific training, education and support to all Army personnel. We also initiated an internal campaign in 2020 – ‘Ask, Intervene, Disclose’ (AID), which has been embraced by the NHS and shared with Defence. Complementary to our own training, Defence has also developed its own mandated training (the Defence Mental Fitness Brief, launched in November 2021), available to all personnel.”

Source location

2021-0398-Response-from-Army_Published
Page 1 · response
Published 29 November 2021

Open published response

Source evidence

How this respondent action was interpreted

PFD Monitor created a concise, searchable interpretation from the published response wording shown below.

PFD Monitor interpretation

Develop Force Mental Health Teams to concentrate dispersed capability into two readiness-held clinical teams.

Verbatim wording from the response

“10. Future work. The Army will continue to seek to enhance Mental Health capability, with the development of Force Mental Health Teams announced as part of our recent Future Soldier transformation programme. To be fully operational no later than November 2023, they will concentrate existing dispersed capability into two clinical teams that are held at readiness to support priority areas. In 2020, Commander Field Army directed the provision of Mental Health Champions across Units. In 2022, these will be reinforced by the provision of Mental Fitness Advocates at Sub-Unit level. Training delivery will be cohered ensuring access to all serving Army personnel in both single service and joint service establishments.”

Source location

2021-0398-Response-from-Army_Published
Page 3 · response
Published 29 November 2021

Open published response

Source evidence

How this respondent action was interpreted

PFD Monitor created a concise, searchable interpretation from the published response wording shown below.

PFD Monitor interpretation

Launch and disseminate the Ask, Intervene, Disclose suicide-prevention campaign.

Verbatim wording from the response

“4. Army Wider Mental Health Initiatives. Specific to the tragedy of LCpl Robinson, the Army has developed internal suicide prevention and postvention plans. Additionally, it has commissioned external specialist suicide bereavement counselling to support units and common employment groups identified at increased risk. In March 2019 our Optimising Physical Stress Management Resilience Training Team (OPSMART) was launched to provide specific training, education and support to all Army personnel. We also initiated an internal campaign in 2020 – ‘Ask, Intervene, Disclose’ (AID), which has been embraced by the NHS and shared with Defence. Complementary to our own training, Defence has also developed its own mandated training (the Defence Mental Fitness Brief, launched in November 2021), available to all personnel.”

Source location

2021-0398-Response-from-Army_Published
Page 1 · response
Published 29 November 2021

Open published response

Source evidence

How this respondent action was interpreted

PFD Monitor created a concise, searchable interpretation from the published response wording shown below.

PFD Monitor interpretation

Invest £1.1 million in service-complaints reform, primarily supporting an outsourced investigation service.

Verbatim wording from the response

“17. Service Complaint reform. As part of 2019’s SC Reform work, there is an aspiration to move to a digitised and paperless process for all SCs, digitally recording them on a centralised database so that records can be found easily. This is awaiting review by the SC Reform Team and, if approval is obtained, would facilitate the complainant submitting a direct SC report without going through their chain of command or the SC Ombudsman. In the interim, SC terminology has been made simpler to give users greater understanding, which is critical in addressing your concern. To demonstrate our commitment, the Army has recently committed an additional investment of £1.1M to SCs reform, primarily towards an Outsourced Investigation Service (OIS) to allow independent investigation of Bullying, Harassment and Discrimination SCs.”

Source location

2021-0398-Response-from-Army_Published
Page 5 · response
Published 29 November 2021

Open published response

Source evidence

How this respondent action was interpreted

PFD Monitor created a concise, searchable interpretation from the published response wording shown below.

PFD Monitor interpretation

Conduct an Army Welfare Review of support provision, including access to trained civilian personnel.

Verbatim wording from the response

“14. Chain of Command. The concerns surrounding LCpl Robinson’s access to support outside the direct Chain of Command is a known and acknowledged risk. We seek to continually enhance support to our soldiers and families through chaplaincy, charitable and external providers and our regimental associations. An Army Welfare Review is ongoing, which has recommended an enhanced professionalised service provision, including access to trained civilian personnel. This should enhance support to both serving personnel and their wider support network, which we hope will address your specific concern.”

Source location

2021-0398-Response-from-Army_Published
Page 4 · response
Published 29 November 2021

Open published response

Source evidence

How this respondent action was interpreted

PFD Monitor created a concise, searchable interpretation from the published response wording shown below.

PFD Monitor interpretation

Commission specialist suicide bereavement counselling for units and employment groups at increased risk.

Verbatim wording from the response

“4. Army Wider Mental Health Initiatives. Specific to the tragedy of LCpl Robinson, the Army has developed internal suicide prevention and postvention plans. Additionally, it has commissioned external specialist suicide bereavement counselling to support units and common employment groups identified at increased risk. In March 2019 our Optimising Physical Stress Management Resilience Training Team (OPSMART) was launched to provide specific training, education and support to all Army personnel. We also initiated an internal campaign in 2020 – ‘Ask, Intervene, Disclose’ (AID), which has been embraced by the NHS and shared with Defence. Complementary to our own training, Defence has also developed its own mandated training (the Defence Mental Fitness Brief, launched in November 2021), available to all personnel.”

Source location

2021-0398-Response-from-Army_Published
Page 1 · response
Published 29 November 2021

Open published response

Source evidence

How this respondent action was interpreted

PFD Monitor created a concise, searchable interpretation from the published response wording shown below.

PFD Monitor interpretation

Complete a further Medical Employment Standards review by December 2023.

Verbatim wording from the response

“13. Medical Employment Standards. The Surgeon General’s Department conducted a Medical Employment Standards Review in January 2021, which informed our continued clinical management and understanding of risk factors. The Army will monitor any changing requirements to ensure all recommendations are implemented and detail can be found in the independently reviewed Enclosure 9, (Para 1.4.5 and Para 1.4.6), and at Enclosure 10 (Para 2.0, Sub Para 2a). Furthermore, Defence has been directed to complete a further review no later than December 2023.”

Source location

2021-0398-Response-from-Army_Published
Page 4 · response
Published 29 November 2021

Open published response
Back to top

Information checked against the published report and official responses · Data reviewed 7 Sep 2026 · About data quality and limitations

Official responses located
1/1

Data last updated 7 September 2026