PFD report

Sunny Elise EYMOND · Prevention of Future Deaths report

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Issued 6 May 2026•Hampshire, Portsmouth and Southampton

Report record

Published report and response evidence

This page connects the concerns raised in this report with statements found in recipients’ published responses. A link shows a clear evidence connection; it does not assign responsibility.

View original report
Concerns
9

Raised in this report

Recipients
2

Named on the report

Responses found
1

Of 2 recipients

Stated actions
4

Described in responses

Source document

Full report text

This is the full text from the original published report.

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Concerns and recipient responses

Select any concern, action or position to view the source wording.

Report evidence summary

Concerns raised9

  1. Lack of national guidance for cross-Trust transfer of complex cases
    Part of recurring concern: Unreliable cross-Trust transfer arrangements for complex patients
  2. Commissioning arrangements failing to accommodate overlapping eating and emotional needs
    Part of recurring concern: Failure to commission care for people with overlapping mental-health and complex needs
  3. Lack of training on national guidance for complex case transfers
    Part of recurring concern: Unreliable cross-Trust transfer arrangements for complex patients
Responses linked to these concerns

Each statement is shown once, even when linked to more than one concern.

Actions described in response An action is something a recipient says it has done, is doing, or plans to do in response to a concern raised.3

  1. Action

    Publish and apply national guidance integrating Children and Young People Eating Disorder Services with mental health teams for young people with co-occurring needs.

    Stated by NHS EnglandStated completedThe respondent said that this action was complete when they made their response on 2 July 2026.
  2. Action

    Publish the Mental Health Personalised Care Framework, including expectations for transfers of care between services.

    Stated by NHS EnglandStated plannedThe respondent said that this action was planned when they made their response on 2 July 2026.
  3. Action

    Discuss Prevention of Future Deaths reports through the Regulation 28 Working Group and share relevant learning across national and regional NHS services.

    Stated by NHS EnglandStated completedThe respondent said that this action was complete when they made their response on 2 July 2026.

Source evidence

How this individual concern was interpreted

PFD Monitor created a concise, searchable interpretation from the report wording shown below. Response links show a clear evidence connection; they do not assign responsibility.

PFD Monitor interpretation

Lack of national guidance for cross-Trust transfer of complex cases

Wider context from the report

“1. While the two trusts involved in the inquest (Southern Health and Avon & Wiltshire Mental Health Partnership NHS Trust) have undertaken reviews, learned lessons and implemented changes following Sunny’s death, the same has not happened at a national level/England wide Trust level. 2. Firstly, I am concerned that a risk of death may arise in the future if the concerns raised are not addressed more widely and brought to the attention of other Trusts and consideration is not given to the production of national guidance on cross Trust transfer of complex cases, particularly those involving patients with a diagnosis of an eating disorder and complex Post Traumatic Stress Disorder/Emotionally Unstable Personality Disorder/complex emotional needs. ”

Is this part of a recurring concern?

Yes — Unreliable cross-Trust transfer arrangements for complex patients.

Open source report

Source evidence

How this individual concern was interpreted

PFD Monitor created a concise, searchable interpretation from the report wording shown below. Response links show a clear evidence connection; they do not assign responsibility.

PFD Monitor interpretation

Commissioning arrangements failing to accommodate overlapping eating and emotional needs

Wider context from the report

“5. There is currently no national specified treatment pathway for individuals who present with co-existing eating difficulties and complex emotional needs. This, in turn, impacts how services are commissioned, as commissioning arrangements are largely organised around set, diagnosis-specific pathways. To ensure patient safety and national consistency, there is a need for national guidance addressing: a) How to develop a pathway/protocol for patients with eating disorders and complex emotional needs b) When bespoke services (such as the creation of Willow Ward at Parklands Hospital in Sunny's case) are required c) How patients with overlapping needs should be assessed and managed using a formulation-led approach, where single- diagnosis pathways are not appropriate ”

Is this part of a recurring concern?

Yes — Failure to commission care for people with overlapping mental-health and complex needs.

Open source report

Source evidence

How this individual concern was interpreted

PFD Monitor created a concise, searchable interpretation from the report wording shown below. Response links show a clear evidence connection; they do not assign responsibility.

PFD Monitor interpretation

Lack of training on national guidance for complex case transfers

Wider context from the report

“4. There is currently no national guidance on how best to manage and plan for Trust to Trust transfers of highly complex cases (in particular those involving patients with both a diagnosed eating disorder such as AN and complex emotional needs). Guidance is therefore required as to the need for: a) Senior management oversight of the transfer b) Risk assessments at the time of transfer c) Clear escalation procedures if concerns are raised during the transfer and d) Training on any such national guidance ”

Is this part of a recurring concern?

Yes — Unreliable cross-Trust transfer arrangements for complex patients.

Open source report

Source evidence

How this individual concern was interpreted

PFD Monitor created a concise, searchable interpretation from the report wording shown below. Response links show a clear evidence connection; they do not assign responsibility.

PFD Monitor interpretation

Lack of clear escalation procedures during complex case transfers

Wider context from the report

“4. There is currently no national guidance on how best to manage and plan for Trust to Trust transfers of highly complex cases (in particular those involving patients with both a diagnosed eating disorder such as AN and complex emotional needs). Guidance is therefore required as to the need for: a) Senior management oversight of the transfer b) Risk assessments at the time of transfer c) Clear escalation procedures if concerns are raised during the transfer and d) Training on any such national guidance ”

Is this part of a recurring concern?

Yes — Unreliable healthcare patient transfer processes; Unsafe coordination and continuity during mental health service transfers.

Open source report

Source evidence

How this individual concern was interpreted

PFD Monitor created a concise, searchable interpretation from the report wording shown below. Response links show a clear evidence connection; they do not assign responsibility.

PFD Monitor interpretation

Failure to conduct risk assessments at the time of complex case transfer

Wider context from the report

“4. There is currently no national guidance on how best to manage and plan for Trust to Trust transfers of highly complex cases (in particular those involving patients with both a diagnosed eating disorder such as AN and complex emotional needs). Guidance is therefore required as to the need for: a) Senior management oversight of the transfer b) Risk assessments at the time of transfer c) Clear escalation procedures if concerns are raised during the transfer and d) Training on any such national guidance ”

Is this part of a recurring concern?

Yes — Unreliable cross-Trust transfer arrangements for complex patients.

Open source report

Source evidence

How this individual concern was interpreted

PFD Monitor created a concise, searchable interpretation from the report wording shown below. Response links show a clear evidence connection; they do not assign responsibility.

PFD Monitor interpretation

Failure to assess and manage overlapping needs using a formulation-led approach

Wider context from the report

“5. There is currently no national specified treatment pathway for individuals who present with co-existing eating difficulties and complex emotional needs. This, in turn, impacts how services are commissioned, as commissioning arrangements are largely organised around set, diagnosis-specific pathways. To ensure patient safety and national consistency, there is a need for national guidance addressing: a) How to develop a pathway/protocol for patients with eating disorders and complex emotional needs b) When bespoke services (such as the creation of Willow Ward at Parklands Hospital in Sunny's case) are required c) How patients with overlapping needs should be assessed and managed using a formulation-led approach, where single- diagnosis pathways are not appropriate ”

Is this part of a recurring concern?

No recurring-concern membership is currently published.

Open source report

Source evidence

How this individual concern was interpreted

PFD Monitor created a concise, searchable interpretation from the report wording shown below. Response links show a clear evidence connection; they do not assign responsibility.

PFD Monitor interpretation

Lack of a national treatment pathway for co-existing eating disorders and complex emotional needs

Wider context from the report

“3. Secondly, I am concerned that there is a gap at a national level (identified by both SH and AWP) in terms of a pathway for those with a diagnosis of both an eating disorder and complex emotional needs. This lack of a pathway created difficulties when Sunny was transferred from SH (Hampshire) to AWP (Bristol) in order to attend university. It meant that there was an inability to appropriately 'map' her treatment needs to the available mental health services in Bristol. I believe that this needs to be addressed at a national level and not just left for each Trust in England. It is a real concern, given the very high risk of death associated with those with both Anorexia Nervosa and a personality disorder, as was the case here. ”

Is this part of a recurring concern?

Yes — Failure to commission care for people with overlapping mental-health and complex needs.

Open source report

Source evidence

How this individual concern was interpreted

PFD Monitor created a concise, searchable interpretation from the report wording shown below. Response links show a clear evidence connection; they do not assign responsibility.

PFD Monitor interpretation

Failure to disseminate learning and address identified concerns nationally

Wider context from the report

“1. While the two trusts involved in the inquest (Southern Health and Avon & Wiltshire Mental Health Partnership NHS Trust) have undertaken reviews, learned lessons and implemented changes following Sunny’s death, the same has not happened at a national level/England wide Trust level. 2. Firstly, I am concerned that a risk of death may arise in the future if the concerns raised are not addressed more widely and brought to the attention of other Trusts and consideration is not given to the production of national guidance on cross Trust transfer of complex cases, particularly those involving patients with a diagnosis of an eating disorder and complex Post Traumatic Stress Disorder/Emotionally Unstable Personality Disorder/complex emotional needs. ”

Is this part of a recurring concern?

Yes — Failure to identify and address recurring safety issues through organisational learning.

Open source report

Source evidence

How this individual concern was interpreted

PFD Monitor created a concise, searchable interpretation from the report wording shown below. Response links show a clear evidence connection; they do not assign responsibility.

PFD Monitor interpretation

Lack of senior management oversight of complex case transfers

Wider context from the report

“4. There is currently no national guidance on how best to manage and plan for Trust to Trust transfers of highly complex cases (in particular those involving patients with both a diagnosed eating disorder such as AN and complex emotional needs). Guidance is therefore required as to the need for: a) Senior management oversight of the transfer b) Risk assessments at the time of transfer c) Clear escalation procedures if concerns are raised during the transfer and d) Training on any such national guidance ”

Is this part of a recurring concern?

Yes — Unreliable cross-Trust transfer arrangements for complex patients; Unreliable healthcare patient transfer processes.

Open source report

Source evidence

How this respondent action was interpreted

PFD Monitor created a concise, searchable interpretation from the published response wording shown below.

PFD Monitor interpretation

Publish and apply national guidance integrating Children and Young People Eating Disorder Services with mental health teams for young people with co-occurring needs.

Verbatim wording from the response

“In January 2026, NHS England published National Guidance for eating disorder services for children and young people. The guidance highlights that Children and Young People Eating Disorder Services (CEDS) are integral to the integrated care pathway. The guidance states it is important that all care pathways are locally co-produced with stakeholders, including Children and Young People and their families, and that they are also involved in care planning with other key stakeholders, as this ensures optimal pathway integration and delivery of evidence-based, outcomes-focused care.”

Source location

Response from NHS England
Page 2 · response
Published 2 July 2026

Open published response

Source evidence

How this respondent action was interpreted

PFD Monitor created a concise, searchable interpretation from the published response wording shown below.

PFD Monitor interpretation

Publish the Mental Health Personalised Care Framework, including expectations for transfers of care between services.

Verbatim wording from the response

“NHS England expects to publish the Mental Health Personalised Care Framework shortly. The Mental Health Personalised Care Framework sets out the approach and related principles and actions for delivering personalised care for adults and older people with severe mental health problems. The framework includes a section on expectations for any transfer of care between services including the following:”

Source location

Response from NHS England
Page 1 · response
Published 2 July 2026

Open published response

Source evidence

How this respondent action was interpreted

PFD Monitor created a concise, searchable interpretation from the published response wording shown below.

PFD Monitor interpretation

Discuss Prevention of Future Deaths reports through the Regulation 28 Working Group and share relevant learning across national and regional NHS services.

Verbatim wording from the response

“I would also like to provide further assurances on the national NHS England work taking place around the Reports to Prevent Future Deaths. All reports received are discussed by the Regulation 28 Working Group, comprising Regional Medical Directors, and other clinical and quality colleagues from across the regions. This ensures that key learnings and insights around events, such as the sad death of Sunny, are shared across the NHS at both a national and regional level and helps us to pay close attention to any emerging trends that may require further review and action.”

Source location

Response from NHS England
Page 4 · response
Published 2 July 2026

Open published response

Other statements in published responses

These actions and other statements could not be clearly connected to one concern in this report.

Recipient-stated actions An action is something a recipient says it has done, is doing, or plans to do in response to a concern raised.1

  1. 1

    Take learning from the case to contract quality review meetings with lead providers to assure that service improvements are embedded and sustained.

    Stated by NHS EnglandStated plannedThe respondent said that this action was planned when they made their response on 2 July 2026.

Source evidence

How this respondent action was interpreted

PFD Monitor created a concise, searchable interpretation from the published response wording shown below.

PFD Monitor interpretation

Take learning from the case to contract quality review meetings with lead providers to assure that service improvements are embedded and sustained.

Verbatim wording from the response

“NHS England’s South East Regional Team have liaised with the Integrated Care Board (ICB) about this Report. It is noted that the two NHS Trusts involved in the inquiry have already undertaken reviews, learned lessons, and implemented changes following Sunny’s death. From a regional perspective there is learning for the oversight of NHS commissioned services, particularly where complex patients move across different services and geographical boundaries. As a region we will take this learning to our respective contract quality review meetings with our Lead Providers to ensure that there is adequate assurance of improvement being embedded and sustained to ensure such a tragedy does not happen again.”

Source location

Response from NHS England
Page 4 · response
Published 2 July 2026

Open published response
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Information checked against the published report and official responses · Data reviewed 7 Sep 2026 · About data quality and limitations

Official responses located
1/2

Data last updated 7 September 2026