PFD report

Dudley Stanley HOWE · Prevention of Future Deaths report

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Issued 25 Mar 2020•Norfolk

Report record

Published report and response evidence

This page connects the concerns raised in this report with statements found in recipients’ published responses. A link shows a clear evidence connection; it does not assign responsibility.

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Concerns
2

Raised in this report

Recipients
1

Named on the report

Responses found
1

Of 1 recipient

Stated actions
4

Described in responses

Recipients and published responses

Source document

Full report text

This is the full text from the original published report.

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Concerns and recipient responses

Select any concern, action or position to view the source wording.

Concerns raised2

  1. Failure of HGV training providers to require all drivers to undergo Safe Urban Driving or Vulnerable Road User Awareness training
  2. Lack of mandated HGV training on the use and positioning of Class VI mirrors
Responses linked to these concerns

Each statement is shown once, even when linked to more than one concern.

Actions described in response An action is something a recipient says it has done, is doing, or plans to do in response to a concern raised.3

  1. Action

    Promote safe urban driving and vulnerable road user awareness training with Transport for London and industry stakeholders.

    Stated by Driver and Vehicle Standards AgencyStated completedThe respondent said that this action was complete when they made their response on 16 April 2020.
  2. Action

    Recommend that industry bodies and operators include safe urban driving or vulnerable road user training in drivers’ periodic professional training.

    Stated by Driver and Vehicle Standards AgencyStated plannedThe respondent said that this action was planned when they made their response on 16 April 2020.
  3. Action

    Introduce two class VI mirror questions into the large goods vehicle driving theory test question bank.

    Stated by Driver and Vehicle Standards AgencyStated plannedThe respondent said that this action was planned when they made their response on 16 April 2020.

Respondent positions A position is what a recipient says about a concern when it does not describe a specific action.1

  1. Position

    The agency cannot mandate which periodic professional driver training courses industry bodies and operators select.

    Stated by Driver and Vehicle Standards AgencyUnable to actThe respondent said that a constraint prevented them from taking the relevant action.

Source evidence

How this individual concern was interpreted

PFD Monitor created a concise, searchable interpretation from the report wording shown below. Response links show a clear evidence connection; they do not assign responsibility.

PFD Monitor interpretation

Failure of HGV training providers to require all drivers to undergo Safe Urban Driving or Vulnerable Road User Awareness training

Wider context from the report

“I understand there is nothing to mandate that specific subjects are covered during HGV training, such as the use and positioning of Class VI (cyclops) mirror which shows the area immediately in front of the lorry, which would otherwise be outside the lorry driver’s view. Some training is provided in respect of use of such mirrors but there are some Industry bodies and Operators who deliver training who do not require all drivers to undergo a Safe Urban Driving or Vulnerable Road User Awareness Course. ”

Is this part of a recurring concern?

No recurring-concern membership is currently published.

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Source evidence

How this individual concern was interpreted

PFD Monitor created a concise, searchable interpretation from the report wording shown below. Response links show a clear evidence connection; they do not assign responsibility.

PFD Monitor interpretation

Lack of mandated HGV training on the use and positioning of Class VI mirrors

Wider context from the report

“I understand there is nothing to mandate that specific subjects are covered during HGV training, such as the use and positioning of Class VI (cyclops) mirror which shows the area immediately in front of the lorry, which would otherwise be outside the lorry driver’s view. Some training is provided in respect of use of such mirrors but there are some Industry bodies and Operators who deliver training who do not require all drivers to undergo a Safe Urban Driving or Vulnerable Road User Awareness Course. ”

Is this part of a recurring concern?

No recurring-concern membership is currently published.

Open source report

Source evidence

How this respondent action was interpreted

PFD Monitor created a concise, searchable interpretation from the published response wording shown below.

PFD Monitor interpretation

Promote safe urban driving and vulnerable road user awareness training with Transport for London and industry stakeholders.

Verbatim wording from the response

“Professional lorry drivers must complete 35 hours of periodic training every five years to maintain their driver certificate of professional competence (DCPC). We have worked with Transport for London (TfL) and other industry stakeholders to promote such training (often referred to as safe urban driving or vulnerable road user (VRU) awareness courses. These courses typically highlight the blind spots around a lorry’s cab and advise drivers to be extra vigilant, including how to use the latest mirrors and camera technologies. TfL has delivered its safe urban driving (SUD) course to more than 80,000 professional drivers over the last seven years. Although we cannot mandate which DCPC courses are taken by industry bodies and operators, we can increase our efforts to promote SUD and vulnerable road user awareness courses.”

Source location

2020-0079-Response-from-Driver-Vehicle-Standards-Agency-Redacted
Page 1 · response
Published 16 April 2020

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Source evidence

How this respondent action was interpreted

PFD Monitor created a concise, searchable interpretation from the published response wording shown below.

PFD Monitor interpretation

Recommend that industry bodies and operators include safe urban driving or vulnerable road user training in drivers’ periodic professional training.

Verbatim wording from the response

“We will recommend to industry bodies and operators that all drivers take some SUD/VRU training as part of their driver DCPC periodic training.”

Source location

2020-0079-Response-from-Driver-Vehicle-Standards-Agency-Redacted
Page 1 · response
Published 16 April 2020

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Source evidence

How this respondent action was interpreted

PFD Monitor created a concise, searchable interpretation from the published response wording shown below.

PFD Monitor interpretation

Introduce two class VI mirror questions into the large goods vehicle driving theory test question bank.

Verbatim wording from the response

“We will introduce two questions to the driving theory test for new drivers of large goods vehicles. These will be on the topic of class VI (cyclopes) mirrors and will increase awareness of the positioning and use of the class VI mirror. We will add these to the theory test question bank for the next reprint in autumn 2020.”

Source location

2020-0079-Response-from-Driver-Vehicle-Standards-Agency-Redacted
Page 1 · response
Published 16 April 2020

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Source evidence

How this respondent position was interpreted

PFD Monitor created a concise, searchable interpretation from the published response wording shown below.

PFD Monitor interpretation

The agency cannot mandate which periodic professional driver training courses industry bodies and operators select.

Verbatim wording from the response

“Professional lorry drivers must complete 35 hours of periodic training every five years to maintain their driver certificate of professional competence (DCPC). We have worked with Transport for London (TfL) and other industry stakeholders to promote such training (often referred to as safe urban driving or vulnerable road user (VRU) awareness courses. These courses typically highlight the blind spots around a lorry’s cab and advise drivers to be extra vigilant, including how to use the latest mirrors and camera technologies. TfL has delivered its safe urban driving (SUD) course to more than 80,000 professional drivers over the last seven years. Although we cannot mandate which DCPC courses are taken by industry bodies and operators, we can increase our efforts to promote SUD and vulnerable road user awareness courses.”

Source location

2020-0079-Response-from-Driver-Vehicle-Standards-Agency-Redacted
Page 1 · response
Published 16 April 2020

Open published response

Other statements in published responses

These actions and other statements could not be clearly connected to one concern in this report.

Recipient-stated actions An action is something a recipient says it has done, is doing, or plans to do in response to a concern raised.1

  1. 1

    Disseminate advice through social media and planned blog posts urging lorry drivers to check mirror adjustment on every journey.

    Stated by Driver and Vehicle Standards AgencyStated plannedThe respondent said that this action was planned when they made their response on 16 April 2020.

Source evidence

How this respondent action was interpreted

PFD Monitor created a concise, searchable interpretation from the published response wording shown below.

PFD Monitor interpretation

Disseminate advice through social media and planned blog posts urging lorry drivers to check mirror adjustment on every journey.

Verbatim wording from the response

“We will highlight the need for lorry drivers to make sure mirrors are properly adjusted on each journey. We will do this across our social media platforms, including our Twitter and Facebook accounts. We will also look to issue blog posts to heavy vehicle operators and drivers. We will do this within the next six months when drivers and operators are less focussed on the COVID-19 effort and more receptive to other messages and advice.”

Source location

2020-0079-Response-from-Driver-Vehicle-Standards-Agency-Redacted
Page 1 · response
Published 16 April 2020

Open published response
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Information checked against the published report and official responses · Data reviewed 7 Sep 2026 · About data quality and limitations

Data last updated 7 September 2026