PFD report

Jacqueline Sharman CAMPBELL · Prevention of Future Deaths report

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Issued 22 Feb 2023•Milton Keynes

Report record

Published report and response evidence

This page connects the concerns raised in this report with statements found in recipients’ published responses. A link shows a clear evidence connection; it does not assign responsibility.

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Concerns
2

Raised in this report

Recipients
3

Named on the report

Responses found
2

Of 3 recipients

Stated actions
14

Described in responses

Source document

Full report text

This is the full text from the original published report.

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Concerns and recipient responses

Select any concern, action or position to view the source wording.

Report evidence summary

Concerns raised2

  1. Failure to actively identify patients taking high-risk medication combinations and rationalize or reduce their medications
    Part of recurring concern: Failure to identify clinically significant medication risksPart of recurring concern: Inadequate review of long-term medication use
  2. Severe risk of cumulative and synergistic central nervous system depression from gabapentinoid and opioid polypharmacy
    Part of recurring concern: Inadequate controls for combined sedative medication toxicity
Responses linked to these concerns

Each statement is shown once, even when linked to more than one concern.

Actions described in response An action is something a recipient says it has done, is doing, or plans to do in response to a concern raised.8

  1. Action

    Audit high-dose opioid patients, arrange reviews, and consider dose reduction where appropriate.

    Stated by Hilltops Medical CentreStated in progressThe respondent said that this action was in progress when they made their response on 28 February 2023.
  2. Action

    Maintain three-monthly medication reviews using recall systems, preferably face to face and with a named clinician.

    Stated by Hilltops Medical CentreStated in progressThe respondent said that this action was in progress when they made their response on 28 February 2023.
  3. Action

    Identify and review patients prescribed opioids with gabapentinoids and benzodiazepines or Z-drugs.

    Stated by Hilltops Medical CentreStated completedThe respondent said that this action was complete when they made their response on 28 February 2023.

Respondent positions A position is what a recipient says about a concern when it does not describe a specific action.1

  1. Position

    ICBs are responsible for commissioning chronic pain and opioid-withdrawal support services for their geographically covered populations.

    Stated by NHS EnglandRedirects responsibilityThe respondent said that another organisation was responsible for deciding or taking action.

Source evidence

How this individual concern was interpreted

PFD Monitor created a concise, searchable interpretation from the report wording shown below. Response links show a clear evidence connection; they do not assign responsibility.

PFD Monitor interpretation

Failure to actively identify patients taking high-risk medication combinations and rationalize or reduce their medications

Wider context from the report

“Her GP, ████████, gave clear and candid evidence. I accept the management of patients who describe intractable debilitating pain is challenging and difficult and that requests for other or increasing doses of medication can be difficult to resist. ████████ agreed that the prescribing of the various drugs identified had potential to be dangerous. He told me that after a certain point the benefits of increasing or adding doses or medications in terms of pain relief were minimal. This scenario seems to be an on individuals one for GP’s and patients alike. ████████ told me that subsequent to Ms Campbell’s death the practice had convened and discussed the circumstances and agreed on regular reviews for patients taking these sorts of medication. There were no plans identified to actively look for these patients and to work to rationalize and / or reduce their medications. I am of the view that polypharmacy including gabapentinoids and opiates represents a severe safety risk in patients with a iatrogenic drug dependency. I consider that the risk in individuals like Ms Campbell of an inadvertent overdose of medications which have a cumulative and synergistic effect to depress the central nervous system can easily become extreme and lead to death. There have been a number of deaths in the Milton Keynes, Bedfordshire and Luton areas related to concomitant use of high dose and combination gabapentinoids and opioids. ”

Is this part of a recurring concern?

Yes — Failure to identify clinically significant medication risks; Inadequate review of long-term medication use.

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Source evidence

How this individual concern was interpreted

PFD Monitor created a concise, searchable interpretation from the report wording shown below. Response links show a clear evidence connection; they do not assign responsibility.

PFD Monitor interpretation

Severe risk of cumulative and synergistic central nervous system depression from gabapentinoid and opioid polypharmacy

Wider context from the report

“Her GP, ████████, gave clear and candid evidence. I accept the management of patients who describe intractable debilitating pain is challenging and difficult and that requests for other or increasing doses of medication can be difficult to resist. ████████ agreed that the prescribing of the various drugs identified had potential to be dangerous. He told me that after a certain point the benefits of increasing or adding doses or medications in terms of pain relief were minimal. This scenario seems to be an on individuals one for GP’s and patients alike. ████████ told me that subsequent to Ms Campbell’s death the practice had convened and discussed the circumstances and agreed on regular reviews for patients taking these sorts of medication. There were no plans identified to actively look for these patients and to work to rationalize and / or reduce their medications. I am of the view that polypharmacy including gabapentinoids and opiates represents a severe safety risk in patients with a iatrogenic drug dependency. I consider that the risk in individuals like Ms Campbell of an inadvertent overdose of medications which have a cumulative and synergistic effect to depress the central nervous system can easily become extreme and lead to death. There have been a number of deaths in the Milton Keynes, Bedfordshire and Luton areas related to concomitant use of high dose and combination gabapentinoids and opioids. ”

Is this part of a recurring concern?

Yes — Inadequate controls for combined sedative medication toxicity.

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Source evidence

How this respondent action was interpreted

PFD Monitor created a concise, searchable interpretation from the published response wording shown below.

PFD Monitor interpretation

Audit high-dose opioid patients, arrange reviews, and consider dose reduction where appropriate.

Verbatim wording from the response

“2) In March 2022 we carried out an audit of patients on high dose opioids (> 120mg oral morphine equivalent) and arranged a review of these patients. We repeated this Audit in November- December 2022 and are currently in the process of redoing this audit and consideration given to dose reduction where appropriate.”

Source location

Response from Hilltop Surgery
Page 1 · response
Published 28 February 2023

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Source evidence

How this respondent action was interpreted

PFD Monitor created a concise, searchable interpretation from the published response wording shown below.

PFD Monitor interpretation

Maintain three-monthly medication reviews using recall systems, preferably face to face and with a named clinician.

Verbatim wording from the response

“5) We are ensuring that these patients are reviewed 3 monthly, with robust recall systems in place, preferably face to face and with named clinician to review and rationalise the medication.”

Source location

Response from Hilltop Surgery
Page 1 · response
Published 28 February 2023

Open published response

Source evidence

How this respondent action was interpreted

PFD Monitor created a concise, searchable interpretation from the published response wording shown below.

PFD Monitor interpretation

Identify and review patients prescribed opioids with gabapentinoids and benzodiazepines or Z-drugs.

Verbatim wording from the response

“4) We have identified other patients on combination of Opiates+Gabapentinoids+Benzodiazepines/Z-drugs who have now been reviewed.”

Source location

Response from Hilltop Surgery
Page 1 · response
Published 28 February 2023

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Source evidence

How this respondent action was interpreted

PFD Monitor created a concise, searchable interpretation from the published response wording shown below.

PFD Monitor interpretation

Use the Arden’s Opioid Initiation and Monitoring template during medication reviews.

Verbatim wording from the response

“7) We have discussed and agreed that patients on a combination of Opiates+gabapentinoids+Benzodiazepines/Z drugs are reviewed 3 monthly and patients on high dose Opioids are reviewed 6 monthly. We agreed to use the Arden’s ‘Opioid Initiation and Monitoring’ template during the reviews to ensure all areas of review are covered.”

Source location

Response from Hilltop Surgery
Page 1 · response
Published 28 February 2023

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Source evidence

How this respondent action was interpreted

PFD Monitor created a concise, searchable interpretation from the published response wording shown below.

PFD Monitor interpretation

Operate a national programme to reduce harm from high-dose opioids prescribed for non-cancer pain.

Verbatim wording from the response

“The NHS Medicines Safety Improvement Programme (which forms a key part of the NHS Patient Safety Strategy) has launched a focussed programme of work to improve the care of people with chronic pain and a reduction in the use of prescribed opioids by aiming to reduce harm from opioid medicines by reducing high dose prescribing”

Source location

Response from NHS England
Page 1 · response
Published 28 February 2023

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Source evidence

How this respondent action was interpreted

PFD Monitor created a concise, searchable interpretation from the published response wording shown below.

PFD Monitor interpretation

Publish a national framework to help systems improve personalised care for adults prescribed dependence- or withdrawal-associated medicines.

Verbatim wording from the response

“In March 2023, NHS England published ‘Optimising personalised care for adults prescribed medicines associated with dependence or withdrawal symptoms: Framework for action for ICBs and primary care’. The framework includes five actions, resources, and case studies to help systems develop plans that can support people who are taking medicines associated with dependence and withdrawal symptoms by:”

Source location

Response from NHS England
Page 2 · response
Published 28 February 2023

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Source evidence

How this respondent action was interpreted

PFD Monitor created a concise, searchable interpretation from the published response wording shown below.

PFD Monitor interpretation

Support Integrated Care Systems to develop, implement, adapt and share effective improvements in chronic pain and opioid prescribing care.

Verbatim wording from the response

“(>120mg oral Morphine equivalent), for non-cancer pain by 50%, by March 2024. The programme has been in place since January 2021. The national programme is supporting Integrated Care Systems to learn from, adapt and adopt effective practice using a whole-system improvement approach.”

Source location

Response from NHS England
Page 2 · response
Published 28 February 2023

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Source evidence

How this respondent action was interpreted

PFD Monitor created a concise, searchable interpretation from the published response wording shown below.

PFD Monitor interpretation

Develop national resources supporting consistent repeat-prescribing processes and structured medication reviews for patients at risk from multiple medicines.

Verbatim wording from the response

“The National overprescribing review report commissioned by DHSC in 2018 evaluated the extent, causes and consequences of overprescribing and made 20 recommendations to address it. NHS England aims to make long term sustainable reductions to overprescribing and is working on several outputs to help implement the review’s recommendations. Outputs include national resources to help practices improve the consistency of repeat prescribing processes, supported by appropriate training; and resources to enhance structured medication reviews for patients who may experience harm from taking multiple medicines.”

Source location

Response from NHS England
Page 1 · response
Published 28 February 2023

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Source evidence

How this respondent position was interpreted

PFD Monitor created a concise, searchable interpretation from the published response wording shown below.

PFD Monitor interpretation

ICBs are responsible for commissioning chronic pain and opioid-withdrawal support services for their geographically covered populations.

Verbatim wording from the response

“Commissioning of services to support people with chronic pain (including services to support people to safely withdraw from opioid use) now lies with the ICBs. NHS England expects ICBs to commission appropriate services to meet the needs of the population that the ICB geographically covers.”

Source location

Response from NHS England
Page 2 · response
Published 28 February 2023

Open published response

Other statements in published responses

These actions and other statements could not be clearly connected to one concern in this report.

Recipient-stated actions An action is something a recipient says it has done, is doing, or plans to do in response to a concern raised.6

  1. 1

    Discuss completing a significant event analysis with the Integrated Care Board.

    Stated by Hilltops Medical CentreStated completedThe respondent said that this action was complete when they made their response on 28 February 2023.
  2. 2

    Arrange a clinician meeting to review relevant NICE and GMC prescribing and dependence-management guidance.

    Stated by Hilltops Medical CentreStated plannedThe respondent said that this action was planned when they made their response on 28 February 2023.
  3. 3

    Provide opioid-prescribing training to prescribing staff and share the learning with the multidisciplinary team.

    Stated by Hilltops Medical CentreStated completedThe respondent said that this action was complete when they made their response on 28 February 2023.
  4. 4

    Present the case at regional and medication-safety meetings to share learning with clinicians and commissioning services.

    Stated by Hilltops Medical CentreStated completedThe respondent said that this action was complete when they made their response on 28 February 2023.
  5. 5

    Arrange reviews for patients prescribed opioids with benzodiazepines.

    Stated by Hilltops Medical CentreStated in progressThe respondent said that this action was in progress when they made their response on 28 February 2023.
  6. 6

    Discuss Prevention of Future Deaths reports through a national working group and share learning across national and regional NHS services.

    Stated by NHS EnglandStated in progressThe respondent said that this action was in progress when they made their response on 28 February 2023.

Recipient positions A position is what a recipient says about a concern when they do not describe a specific action.1

  1. 1

    Implementation of recommendations assigned to other organisations is their responsibility, not NHS England’s.

    Stated by NHS EnglandRedirects responsibilityThe respondent said that another organisation was responsible for deciding or taking action.

Source evidence

How this respondent action was interpreted

PFD Monitor created a concise, searchable interpretation from the published response wording shown below.

PFD Monitor interpretation

Discuss completing a significant event analysis with the Integrated Care Board.

Verbatim wording from the response

“8) We had a meeting with the Integrated care Board on 9/3/2023 discussing about completing a Significant Event Analysis. Discussion about Medicine Management personnel from the”

Source location

Response from Hilltop Surgery
Page 1 · response
Published 28 February 2023

Open published response

Source evidence

How this respondent action was interpreted

PFD Monitor created a concise, searchable interpretation from the published response wording shown below.

PFD Monitor interpretation

Arrange a clinician meeting to review relevant NICE and GMC prescribing and dependence-management guidance.

Verbatim wording from the response

“11) The practice has arranged a meeting for the clinicians to review the NICE guidelines on safe prescribing/managing drugs that can cause dependence and withdrawal (NG215), NICE guidelines on Assessment and Management of Chronic pain in over 16s (NG193) and General Medical Council- Good Practice in Prescribing and Managing Medicines and Devices.”

Source location

Response from Hilltop Surgery
Page 2 · response
Published 28 February 2023

Open published response

Source evidence

How this respondent action was interpreted

PFD Monitor created a concise, searchable interpretation from the published response wording shown below.

PFD Monitor interpretation

Provide opioid-prescribing training to prescribing staff and share the learning with the multidisciplinary team.

Verbatim wording from the response

“3) Practice pharmacist and prescribing lead attended the Opiate Prescribing session during Protected Learning time and shared in our Multi-Disciplinary Meeting on 25/03/2022.”

Source location

Response from Hilltop Surgery
Page 1 · response
Published 28 February 2023

Open published response

Source evidence

How this respondent action was interpreted

PFD Monitor created a concise, searchable interpretation from the published response wording shown below.

PFD Monitor interpretation

Present the case at regional and medication-safety meetings to share learning with clinicians and commissioning services.

Verbatim wording from the response

“10) The Primary Care Network prescribing lead has presented the case in the regional meeting to share with other clinicians and Integrated Care Board Medication safety group, other regions in Integrated Care Board and Commissioning Services.”

Source location

Response from Hilltop Surgery
Page 2 · response
Published 28 February 2023

Open published response

Source evidence

How this respondent action was interpreted

PFD Monitor created a concise, searchable interpretation from the published response wording shown below.

PFD Monitor interpretation

Arrange reviews for patients prescribed opioids with benzodiazepines.

Verbatim wording from the response

“6) We have also identified patients on a combination of opioids and benzodiazepines and are arranging reviews for these patients currently.”

Source location

Response from Hilltop Surgery
Page 1 · response
Published 28 February 2023

Open published response

Source evidence

How this respondent action was interpreted

PFD Monitor created a concise, searchable interpretation from the published response wording shown below.

PFD Monitor interpretation

Discuss Prevention of Future Deaths reports through a national working group and share learning across national and regional NHS services.

Verbatim wording from the response

“I would also like to provide further assurances on national NHSE work taking place around the Reports to Prevent Future Deaths. All reports received are discussed by the Regulation 28 Working Group, comprising Regional Medical Directors, and other clinical and quality colleagues from across the regions. This ensures that key learnings and insights around preventable deaths are shared across the NHS at both a national and regional level and helps us pay close attention to any emerging trends that may require further review and action.”

Source location

Response from NHS England
Page 3 · response
Published 28 February 2023

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Source evidence

How this respondent position was interpreted

PFD Monitor created a concise, searchable interpretation from the published response wording shown below.

PFD Monitor interpretation

Implementation of recommendations assigned to other organisations is their responsibility, not NHS England’s.

Verbatim wording from the response

“NHS England is the facilitator of system partners in their work to deliver the 2019 Public Health England (PHE)’s ‘Dependence and withdrawal associated with some prescribed medicines: an evidence reviews’ (the review) recommendations. These system partners include the Department of Health and Social Care (DHSC), Arm's Length Bodies (ALBs) including the National Institute for Health and care Excellence, (NICE), Care Quality Commission (CQC), Medicines and Healthcare products Regulatory Agency (MHRA) and Health Education England (HEE) to ensure cross system improvements can be delivered. NHS England is not responsible for the implementation of recommendations assigned to other organisations.”

Source location

Response from NHS England
Page 1 · response
Published 28 February 2023

Open published response
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Information checked against the published report and official responses · Data reviewed 7 Sep 2026 · About data quality and limitations

Official responses located
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Data last updated 7 September 2026