PFD report

Shelemiah Pedajah PETERKIN · Prevention of Future Deaths report

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Issued 20 Jun 2024•Birmingham and Solihull

Report record

Published report and response evidence

This page connects the concerns raised in this report with statements found in recipients’ published responses. A link shows a clear evidence connection; it does not assign responsibility.

View original report
Concerns
3

Raised in this report

Recipients
1

Named on the report

Responses found
1

Of 1 recipient

Stated actions
4

Described in responses

Source document

Full report text

This is the full text from the original published report.

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Concerns and recipient responses

Select any concern, action or position to view the source wording.

Report evidence summary

Concerns raised3

  1. Failure to establish and disseminate clear clinical standards for early warning signs
    Part of recurring concern: Unreliable escalation of abnormal clinical observations
  2. Failure to complete early warning signs to the required standard
  3. Inadequate staffing levels in community mental health services
    Part of recurring concern: Insufficient mental health service capacity for timely patient care
Responses linked to these concerns

Each statement is shown once, even when linked to more than one concern.

Actions described in response An action is something a recipient says it has done, is doing, or plans to do in response to a concern raised.4

  1. Action

    Recruit staff into vacant and newly funded community mental health posts to increase team workforce capacity.

    Stated by Birmingham and Solihull Mental Health NHS Foundation TrustStated completedThe respondent said that this action was complete when they made their response on 26 June 2024.
  2. Action

    Incorporate further Early Warning Signs support into DIALOG+ care-planning and safety-planning training for staff.

    Stated by Birmingham and Solihull Mental Health NHS Foundation TrustStated in progressThe respondent said that this action was in progress when they made their response on 26 June 2024.
  3. Action

    Include information and descriptor sentences defining the expected Early Warning Sign standard in CPA Part B and DIALOG+ safety plans.

    Stated by Birmingham and Solihull Mental Health NHS Foundation TrustStated completedThe respondent said that this action was complete when they made their response on 26 June 2024.

Respondent positions A position is what a recipient says about a concern when it does not describe a specific action.1

  1. Position

    Recruitment and an established escalation process are considered sufficient to address the risk of inadequate staffing in the immediate future.

    Stated by Birmingham and Solihull Mental Health NHS Foundation TrustExisting arrangements considered sufficientThe respondent said that existing arrangements were sufficient, so no further action was needed.

Source evidence

How this individual concern was interpreted

PFD Monitor created a concise, searchable interpretation from the report wording shown below. Response links show a clear evidence connection; they do not assign responsibility.

PFD Monitor interpretation

Failure to establish and disseminate clear clinical standards for early warning signs

Wider context from the report

“Matter 2 1. I heard evidence from the Structured Judgment Review that a learning point was identified that early warning signs were not completed to the required expectation or standard. 2. As such, an Action Plan was prepared and a task was agreed that this would be discussed at the Trust Risk and Task Finishing Group to establish clear clinical standards, with the same then being disseminated within the Trust. This was allocated to the Clinical Service Manager for ICCR and was due to be completed by May 2024. 3. In evidence, it was confirmed that target had been missed due to a meeting being cancelled, but assurance was offered that it would take place in July - after the inquest has concluded. 4. I am concerned that if this target is pushed back and/or is not met, for whatever reason, there is a risk that future deaths will occur. Upon conclusion of the inquest, I am Functus Officio, with no power to request updates from the Trust to check and ensure that targets have been met and changes have been made. Whilst I am grateful for the efforts of reassurance provided by representatives of the Trust at the inquest, I am reluctant to dismiss my concerns, particularly where actions remain outstanding, and I have opportunity to take action now to ensure that the risk of future deaths is reduced. ”

Is this part of a recurring concern?

Yes — Unreliable escalation of abnormal clinical observations.

Open source report

Source evidence

How this individual concern was interpreted

PFD Monitor created a concise, searchable interpretation from the report wording shown below. Response links show a clear evidence connection; they do not assign responsibility.

PFD Monitor interpretation

Failure to complete early warning signs to the required standard

Wider context from the report

“Matter 2 1. I heard evidence from the Structured Judgment Review that a learning point was identified that early warning signs were not completed to the required expectation or standard. 2. As such, an Action Plan was prepared and a task was agreed that this would be discussed at the Trust Risk and Task Finishing Group to establish clear clinical standards, with the same then being disseminated within the Trust. This was allocated to the Clinical Service Manager for ICCR and was due to be completed by May 2024. 3. In evidence, it was confirmed that target had been missed due to a meeting being cancelled, but assurance was offered that it would take place in July - after the inquest has concluded. 4. I am concerned that if this target is pushed back and/or is not met, for whatever reason, there is a risk that future deaths will occur. Upon conclusion of the inquest, I am Functus Officio, with no power to request updates from the Trust to check and ensure that targets have been met and changes have been made. Whilst I am grateful for the efforts of reassurance provided by representatives of the Trust at the inquest, I am reluctant to dismiss my concerns, particularly where actions remain outstanding, and I have opportunity to take action now to ensure that the risk of future deaths is reduced. ”

Is this part of a recurring concern?

No recurring-concern membership is currently published.

Open source report

Source evidence

How this individual concern was interpreted

PFD Monitor created a concise, searchable interpretation from the report wording shown below. Response links show a clear evidence connection; they do not assign responsibility.

PFD Monitor interpretation

Inadequate staffing levels in community mental health services

Wider context from the report

“Matter 1 1. I heard evidence that there was a 6-day delay in the Community Mental Health Team team making a referral to the Home Treatment Team which was put down "clinical pressures". Upon discussion, these "clinical pressures" related to staffing levels and the evidence was that at the time the team was meant to have 7 clinical members of staff but only had 3. I was told that matters have improved somewhat and that now there is sufficient staffing levels. 2. However, it was confirmed that gaps in staffing levels do occur which can have a knock-on effect of causing issues with service delivery and care for patients. 3. It is not difficult to foresee that inadequate staffing levels will give rise to missed opportunities for patients to be assessed; for interventions to take place; and for treatments to be given - particularly where patients may choose to disengage with services but who do not demonstrate any "red flags" or early warnings, as was the case with Shelley. 4. As such, I am concerned about the risk of future deaths occurring if staffing issues arise in the future. ”

Is this part of a recurring concern?

Yes — Insufficient mental health service capacity for timely patient care.

Open source report

Source evidence

How this respondent action was interpreted

PFD Monitor created a concise, searchable interpretation from the published response wording shown below.

PFD Monitor interpretation

Recruit staff into vacant and newly funded community mental health posts to increase team workforce capacity.

Verbatim wording from the response

“Matter 1- Relating to staffing Since this time, Lyndon CMHT has successfully recruited into all vacant posts. Additional investment into the team has also taken place as a result of Community Mental Health Transformation, this has increased the workforce capacity within the team, these roles have also been recruited into. With the additional funding and successful recruitment into all vacant posts, it is unlikely that the team will face inadequate levels of staffing in in the immediate future. If however this was to occur, there is a clear escalation process in place that would ensure a timely review of any gaps and would support the development of a clear plan to mitigate the identified risks.”

Source location

Response from BSMHFT
Page 1 · response
Published 26 June 2024

Open published response

Source evidence

How this respondent action was interpreted

PFD Monitor created a concise, searchable interpretation from the published response wording shown below.

PFD Monitor interpretation

Incorporate further Early Warning Signs support into DIALOG+ care-planning and safety-planning training for staff.

Verbatim wording from the response

“Matter 2- Early Warning Signs This was discussed at the Clinical Risk Processes Group on 13th June 2024, with a further meeting chaired by the Deputy Medical Director and Head of Patient Safety on 21st June 2024. It was agreed that Early Warning Signs is a core skill of those who have undertaken clinical training, and that further support for this will be incorporated into the DIALOG+ (care planning and safety planning) training for staff which is currently underway. Additionally, the current CPA Part B Care Plan and the new Dialog+ Safety Plan have been reviewed and there are information and descriptor sentences already built into these forms to indicate the expected standard for the description of an Early Warning Sign. There are processes in place for teams to review the completion and quality of Care Plans through audits and clinical supervision.”

Source location

Response from BSMHFT
Page 1 · response
Published 26 June 2024

Open published response

Source evidence

How this respondent action was interpreted

PFD Monitor created a concise, searchable interpretation from the published response wording shown below.

PFD Monitor interpretation

Include information and descriptor sentences defining the expected Early Warning Sign standard in CPA Part B and DIALOG+ safety plans.

Verbatim wording from the response

“Matter 2- Early Warning Signs This was discussed at the Clinical Risk Processes Group on 13th June 2024, with a further meeting chaired by the Deputy Medical Director and Head of Patient Safety on 21st June 2024. It was agreed that Early Warning Signs is a core skill of those who have undertaken clinical training, and that further support for this will be incorporated into the DIALOG+ (care planning and safety planning) training for staff which is currently underway. Additionally, the current CPA Part B Care Plan and the new Dialog+ Safety Plan have been reviewed and there are information and descriptor sentences already built into these forms to indicate the expected standard for the description of an Early Warning Sign. There are processes in place for teams to review the completion and quality of Care Plans through audits and clinical supervision.”

Source location

Response from BSMHFT
Page 1 · response
Published 26 June 2024

Open published response

Source evidence

How this respondent action was interpreted

PFD Monitor created a concise, searchable interpretation from the published response wording shown below.

PFD Monitor interpretation

Audit and supervise care-plan completion and quality across teams.

Verbatim wording from the response

“Matter 2- Early Warning Signs This was discussed at the Clinical Risk Processes Group on 13th June 2024, with a further meeting chaired by the Deputy Medical Director and Head of Patient Safety on 21st June 2024. It was agreed that Early Warning Signs is a core skill of those who have undertaken clinical training, and that further support for this will be incorporated into the DIALOG+ (care planning and safety planning) training for staff which is currently underway. Additionally, the current CPA Part B Care Plan and the new Dialog+ Safety Plan have been reviewed and there are information and descriptor sentences already built into these forms to indicate the expected standard for the description of an Early Warning Sign. There are processes in place for teams to review the completion and quality of Care Plans through audits and clinical supervision.”

Source location

Response from BSMHFT
Page 1 · response
Published 26 June 2024

Open published response

Source evidence

How this respondent position was interpreted

PFD Monitor created a concise, searchable interpretation from the published response wording shown below.

PFD Monitor interpretation

Recruitment and an established escalation process are considered sufficient to address the risk of inadequate staffing in the immediate future.

Verbatim wording from the response

“Matter 1- Relating to staffing Since this time, Lyndon CMHT has successfully recruited into all vacant posts. Additional investment into the team has also taken place as a result of Community Mental Health Transformation, this has increased the workforce capacity within the team, these roles have also been recruited into. With the additional funding and successful recruitment into all vacant posts, it is unlikely that the team will face inadequate levels of staffing in in the immediate future. If however this was to occur, there is a clear escalation process in place that would ensure a timely review of any gaps and would support the development of a clear plan to mitigate the identified risks.”

Source location

Response from BSMHFT
Page 1 · response
Published 26 June 2024

Open published response
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Information checked against the published report and official responses · Data reviewed 7 Sep 2026 · About data quality and limitations

Official responses located
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Data last updated 7 September 2026