PFD report

Mr Gunaratnam Kannan · Prevention of Future Deaths report

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Issued 30 Oct 2025•Nottinghamshire

Report record

Published report and response evidence

This page connects the concerns raised in this report with statements found in recipients’ published responses. A link shows a clear evidence connection; it does not assign responsibility.

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Concerns
3

Raised in this report

Recipients
3

Named on the report

Responses found
3

Of 3 recipients

Stated actions
15

Described in responses

Source document

Full report text

This is the full text from the original published report.

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Concerns and recipient responses

Select any concern, action or position to view the source wording.

Report evidence summary

Concerns raised3

  1. Lack of joint-agency definition of roles and remits for Mental Capacity Act and Mental Health Act assessments
    Part of recurring concern: Unclear inter-service roles and responsibilities for mental health assessment and liaison
  2. Lack of training of service providers on the process for referrals for Mental Health Act assessments
    Part of recurring concern: Unclear inter-service roles and responsibilities for mental health assessment and liaisonPart of recurring concern: Unreliable mental health referral pathways
  3. Lack of training of service providers on Mental Capacity Act assessments
Responses linked to these concerns

Each statement is shown once, even when linked to more than one concern.

Actions described in response An action is something a recipient says it has done, is doing, or plans to do in response to a concern raised.11

  1. Action

    Develop and disseminate two flow charts supporting capacity considerations and referral decisions, including display in team offices.

    Stated by Nottinghamshire Healthcare NHS Foundation TrustStated completedThe respondent said that this action was complete when they made their response on 5 November 2025.
  2. Action

    Participate in a multi-agency workstream to develop a joint mechanism or protocol clarifying roles and remits for capacity assessments.

    Stated by Nottinghamshire Healthcare NHS Foundation TrustStated in progressThe respondent said that this action was in progress when they made their response on 5 November 2025.
  3. Action

    Review the Mental Capacity training to confirm it covers required topics and maintain compliance monitoring across clinical teams.

    Stated by Nottinghamshire Healthcare NHS Foundation TrustStated completedThe respondent said that this action was complete when they made their response on 5 November 2025.

Respondent positions A position is what a recipient says about a concern when it does not describe a specific action.5

  1. Position

    An established process and pathway for requesting Mental Health Act assessments is already in place across Nottingham City and County.

    Stated by Nottinghamshire Healthcare NHS Foundation TrustExisting arrangements considered sufficientThe respondent said that existing arrangements were sufficient, so no further action was needed.

Source evidence

How this individual concern was interpreted

PFD Monitor created a concise, searchable interpretation from the report wording shown below. Response links show a clear evidence connection; they do not assign responsibility.

PFD Monitor interpretation

Lack of joint-agency definition of roles and remits for Mental Capacity Act and Mental Health Act assessments

Wider context from the report

“• Lack of joint agency working/policy work on the Mental Capacity Act Assessments and Mental Health Act Assessments setting out the roles and remit of service providers. • Lack of training of service providers on the Mental Capacity Act assessments and the process for referrals for Mental Health Act assessments. I heard evidence at the inquest from EMAS that it would be for the NHCT crisis team to attend for a MHA assessment if the patient was deemed to have capacity and that EMAS do not make referrals for mental health act assessments. I heard evidence from NHCT that it would be for either the family, GP or the attending medical practitioner , in this case EMAS, to request a MHA assessment. There is a clear lack of understanding between these service providers as to what actions should be taken and by who. In my opinion, action should be taken to prevent future deaths and I believe you have the power to take such action. ”

Is this part of a recurring concern?

Yes — Unclear inter-service roles and responsibilities for mental health assessment and liaison.

Open source report

Source evidence

How this individual concern was interpreted

PFD Monitor created a concise, searchable interpretation from the report wording shown below. Response links show a clear evidence connection; they do not assign responsibility.

PFD Monitor interpretation

Lack of training of service providers on the process for referrals for Mental Health Act assessments

Wider context from the report

“• Lack of joint agency working/policy work on the Mental Capacity Act Assessments and Mental Health Act Assessments setting out the roles and remit of service providers. • Lack of training of service providers on the Mental Capacity Act assessments and the process for referrals for Mental Health Act assessments. I heard evidence at the inquest from EMAS that it would be for the NHCT crisis team to attend for a MHA assessment if the patient was deemed to have capacity and that EMAS do not make referrals for mental health act assessments. I heard evidence from NHCT that it would be for either the family, GP or the attending medical practitioner , in this case EMAS, to request a MHA assessment. There is a clear lack of understanding between these service providers as to what actions should be taken and by who. In my opinion, action should be taken to prevent future deaths and I believe you have the power to take such action. ”

Is this part of a recurring concern?

Yes — Unclear inter-service roles and responsibilities for mental health assessment and liaison; Unreliable mental health referral pathways.

Open source report

Source evidence

How this individual concern was interpreted

PFD Monitor created a concise, searchable interpretation from the report wording shown below. Response links show a clear evidence connection; they do not assign responsibility.

PFD Monitor interpretation

Lack of training of service providers on Mental Capacity Act assessments

Wider context from the report

“• Lack of joint agency working/policy work on the Mental Capacity Act Assessments and Mental Health Act Assessments setting out the roles and remit of service providers. • Lack of training of service providers on the Mental Capacity Act assessments and the process for referrals for Mental Health Act assessments. I heard evidence at the inquest from EMAS that it would be for the NHCT crisis team to attend for a MHA assessment if the patient was deemed to have capacity and that EMAS do not make referrals for mental health act assessments. I heard evidence from NHCT that it would be for either the family, GP or the attending medical practitioner , in this case EMAS, to request a MHA assessment. There is a clear lack of understanding between these service providers as to what actions should be taken and by who. In my opinion, action should be taken to prevent future deaths and I believe you have the power to take such action. ”

Is this part of a recurring concern?

No recurring-concern membership is currently published.

Open source report

Source evidence

How this respondent action was interpreted

PFD Monitor created a concise, searchable interpretation from the published response wording shown below.

PFD Monitor interpretation

Develop and disseminate two flow charts supporting capacity considerations and referral decisions, including display in team offices.

Verbatim wording from the response

“Two flow charts were also developed (Appendix A and B) to help support staff in what considerations need to be given regarding mental capacity upon receipt of a call such as that in the case of Mr. Kannan. This includes when liaising with EMAS to ensure that there is significant consideration on how a person’s mental health and consumption of substances may alter their thinking and capacity. These have been shared with all staff and are displayed in team offices for quick reference.”

Source location

Response from Nottinghamshire Healthcare
Page 1 · response
Published 5 November 2025

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Source evidence

How this respondent action was interpreted

PFD Monitor created a concise, searchable interpretation from the published response wording shown below.

PFD Monitor interpretation

Participate in a multi-agency workstream to develop a joint mechanism or protocol clarifying roles and remits for capacity assessments.

Verbatim wording from the response

“In addition, prior to the commencement of the inquest, Nottinghamshire Healthcare NHS Foundation Trust contacted the Safeguarding Adults Board (SAB) to make them aware of the concerns that the coroner had made organisations aware of when gathering the evidence of the case. The request was for SAB to facilitate a workstream forum involving all key agencies within the Nottingham area, with the aim to come together and agree a joint working mechanism / protocol setting out the roles and remits of service providers in the context of assessments via both the Mental Capacity and Mental Health Acts. The first meeting took place on 3 December 2025, with the plan to meet again on 7 January 2026. The initial meeting provided opportunity to discuss the case of Mr. Kannan and the current practices being followed by each agency in attendance.”

Source location

Response from Nottinghamshire Healthcare
Page 2 · response
Published 5 November 2025

Open published response

Source evidence

How this respondent action was interpreted

PFD Monitor created a concise, searchable interpretation from the published response wording shown below.

PFD Monitor interpretation

Review the Mental Capacity training to confirm it covers required topics and maintain compliance monitoring across clinical teams.

Verbatim wording from the response

“All clinical staff members must attend the Trust Mental Capacity Training on a three yearly basis. Key topics covered as part of this training are:”

Source location

Response from Nottinghamshire Healthcare
Page 2 · response
Published 5 November 2025

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Source evidence

How this respondent action was interpreted

PFD Monitor created a concise, searchable interpretation from the published response wording shown below.

PFD Monitor interpretation

Deliver bespoke Mental Capacity Act training to Clinical Access Line and Crisis Resolution Home Treatment staff.

Verbatim wording from the response

“Lack of training of service providers on the Mental Capacity Act assessments and the process for referrals for Mental Health Act assessments.”

Source location

Response from Nottinghamshire Healthcare
Page 1 · response
Published 5 November 2025

Open published response

Source evidence

How this respondent action was interpreted

PFD Monitor created a concise, searchable interpretation from the published response wording shown below.

PFD Monitor interpretation

Share the Trust’s local internal pathways and protocols at the next multi-agency workstream meeting.

Verbatim wording from the response

“waiting for the outcome of the national discussion. The plan from this first meeting was then for all agencies to share their local internal pathway and protocol in terms of response and remit and EMAS to provide an update on the national forum at the next meeting in January 2026.”

Source location

Response from Nottinghamshire Healthcare
Page 3 · response
Published 5 November 2025

Open published response

Source evidence

How this respondent action was interpreted

PFD Monitor created a concise, searchable interpretation from the published response wording shown below.

PFD Monitor interpretation

Review Mental Health Awareness training and seek Mental Health Trust input to align it with formalised referral pathways.

Verbatim wording from the response

“Supporting tools such as non-conveyance checklists and MCA prompts are embedded within our patient record system to guide staff in practice. Furthermore, all front-line crews undertake Mental Health Awareness training every two years, covering statutory detention processes, roles, and current pathways. This training is under review for January 2026, and we will seek input from Mental Health Trust partners to ensure alignment with formalised pathways for MHA assessments.”

Source location

Response from East Midlands Ambulance Service
Page 2 · response
Published 5 November 2025

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Source evidence

How this respondent action was interpreted

PFD Monitor created a concise, searchable interpretation from the published response wording shown below.

PFD Monitor interpretation

Participate in quarterly system meetings to review clinical and operational responsibilities and identify service provision gaps.

Verbatim wording from the response

“Locally, EMAS participates in a quarterly Right Care Right Person Meeting led by Nottingham and Nottinghamshire Integrated Care Board, alongside system partners, to review clinical and operational responsibilities and identify gaps in service provision. Following the inquest, a wider multi-agency group has been convened to specifically consider how to strengthen decision-making and pathways between agencies when considering the mental health act and the mental capacity act.”

Source location

Response from East Midlands Ambulance Service
Page 2 · response
Published 5 November 2025

Open published response

Source evidence

How this respondent action was interpreted

PFD Monitor created a concise, searchable interpretation from the published response wording shown below.

PFD Monitor interpretation

Work through a multi-agency group to strengthen decision-making and inter-agency pathways for Mental Health Act and Mental Capacity Act matters.

Verbatim wording from the response

“Locally, EMAS participates in a quarterly Right Care Right Person Meeting led by Nottingham and Nottinghamshire Integrated Care Board, alongside system partners, to review clinical and operational responsibilities and identify gaps in service provision. Following the inquest, a wider multi-agency group has been convened to specifically consider how to strengthen decision-making and pathways between agencies when considering the mental health act and the mental capacity act.”

Source location

Response from East Midlands Ambulance Service
Page 2 · response
Published 5 November 2025

Open published response

Source evidence

How this respondent action was interpreted

PFD Monitor created a concise, searchable interpretation from the published response wording shown below.

PFD Monitor interpretation

Provide biennial Mental Health Awareness training covering statutory detention processes, roles and current pathways.

Verbatim wording from the response

“Supporting tools such as non-conveyance checklists and MCA prompts are embedded within our patient record system to guide staff in practice. Furthermore, all front-line crews undertake Mental Health Awareness training every two years, covering statutory detention processes, roles, and current pathways. This training is under review for January 2026, and we will seek input from Mental Health Trust partners to ensure alignment with formalised pathways for MHA assessments.”

Source location

Response from East Midlands Ambulance Service
Page 2 · response
Published 5 November 2025

Open published response

Source evidence

How this respondent action was interpreted

PFD Monitor created a concise, searchable interpretation from the published response wording shown below.

PFD Monitor interpretation

Provide statutory education supporting clinicians to conduct Mental Capacity Act assessments.

Verbatim wording from the response

“EMAS has a robust education programme to support clinicians in conducting mental capacity assessments. All clinical staff receive relevant training as part of their core qualification (e.g., paramedic courses), supplemented by safeguarding education, which includes MCA principles within a rolling statutory programme.”

Source location

Response from East Midlands Ambulance Service
Page 2 · response
Published 5 November 2025

Open published response

Source evidence

How this respondent action was interpreted

PFD Monitor created a concise, searchable interpretation from the published response wording shown below.

PFD Monitor interpretation

Develop and implement formal referral pathways with mental health trusts for mental health assessments.

Verbatim wording from the response

“Ambulance crews are not mental health specialists and therefore cannot determine whether a statutory MHA assessment is required. At present, EMAS does not have formalised referral pathways with local crisis teams; however, we are actively working with mental health trusts to develop and implement these pathways.”

Source location

Response from East Midlands Ambulance Service
Page 2 · response
Published 5 November 2025

Open published response

Source evidence

How this respondent position was interpreted

PFD Monitor created a concise, searchable interpretation from the published response wording shown below.

PFD Monitor interpretation

An established process and pathway for requesting Mental Health Act assessments is already in place across Nottingham City and County.

Verbatim wording from the response

“The process for referring for Mental Health Act assessments is held by the Approved Mental Health Practitioners (AMHP) who are part of the Local Authority. There is a clear process and pathway already in place (Appendix C).”

Source location

Response from Nottinghamshire Healthcare
Page 1 · response
Published 5 November 2025

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Source evidence

How this respondent position was interpreted

PFD Monitor created a concise, searchable interpretation from the published response wording shown below.

PFD Monitor interpretation

Mental Health Act assessment referrals are the responsibility of Approved Mental Health Practitioners within the Local Authority.

Verbatim wording from the response

“The process for referring for Mental Health Act assessments is held by the Approved Mental Health Practitioners (AMHP) who are part of the Local Authority. There is a clear process and pathway already in place (Appendix C).”

Source location

Response from Nottinghamshire Healthcare
Page 1 · response
Published 5 November 2025

Open published response

Source evidence

How this respondent position was interpreted

PFD Monitor created a concise, searchable interpretation from the published response wording shown below.

PFD Monitor interpretation

Ambulance crews cannot determine whether a statutory Mental Health Act assessment is required because they are not mental health specialists.

Verbatim wording from the response

“Ambulance crews are not mental health specialists and therefore cannot determine whether a statutory MHA assessment is required. At present, EMAS does not have formalised referral pathways with local crisis teams; however, we are actively working with mental health trusts to develop and implement these pathways.”

Source location

Response from East Midlands Ambulance Service
Page 2 · response
Published 5 November 2025

Open published response

Source evidence

How this respondent position was interpreted

PFD Monitor created a concise, searchable interpretation from the published response wording shown below.

PFD Monitor interpretation

Nottinghamshire Healthcare NHS Foundation Trust should reassert processes for acceptable practitioners to initiate urgent referrals.

Verbatim wording from the response

“Re-examining specific issues of Mr Kannan’s case is beyond the remit of the College, but it highlights the need for Nottinghamshire HCT to reassert their processes of acceptable medical practitioners instigating urgent referrals to enable best outcomes and prevent future deaths in similar circumstances.”

Source location

Response from Royal College of General Practitioners
Page 2 · response
Published 5 November 2025

Open published response

Source evidence

How this respondent position was interpreted

PFD Monitor created a concise, searchable interpretation from the published response wording shown below.

PFD Monitor interpretation

Regulation of general practice service provision is outside the College’s role.

Verbatim wording from the response

“Although the RCGP does not have a role in the regulation of General Practice service provision, the regulator CQC has made specific reference to areas of mandatory training considerations in General Practice (GP myth buster 70). This specifically mentions that they expect to see evidence of training for Mental Capacity Act and Deprivation of Liberty Safeguards from GP Service providers, which have relevance to the challenging scenario facing professionals and Mr Kannan’s family. Training is provided via external sources, for example e-Learning for Health, CPD UK and other platforms.”

Source location

Response from Royal College of General Practitioners
Page 2 · response
Published 5 November 2025

Open published response

Other statements in published responses

These actions and other statements could not be clearly connected to one concern in this report.

Recipient-stated actions An action is something a recipient says it has done, is doing, or plans to do in response to a concern raised.4

  1. 1

    Participate in the After-Action Review following the inquest into the case.

    Stated by Nottinghamshire Healthcare NHS Foundation TrustStated plannedThe respondent said that this action was planned when they made their response on 5 November 2025.
  2. 2

    Embed non-conveyance checklists and Mental Capacity Act prompts in the patient record system.

    Stated by East Midlands Ambulance Service NHS TrustStated completedThe respondent said that this action was complete when they made their response on 5 November 2025.
  3. 3

    Conduct an After Action Review with incident participants to identify learning for future practice.

    Stated by East Midlands Ambulance Service NHS TrustStated plannedThe respondent said that this action was planned when they made their response on 5 November 2025.
  4. 4

    Participate in a national workstream to develop guidance and escalation arrangements for suicidal patients refusing hospital conveyance.

    Stated by East Midlands Ambulance Service NHS TrustStated in progressThe respondent said that this action was in progress when they made their response on 5 November 2025.

Recipient positions A position is what a recipient says about a concern when they do not describe a specific action.1

  1. 1

    NHS England should consider commissioning arrangements to support integrated mental health services and related policies.

    Stated by Royal College of General PractitionersRedirects responsibilityThe respondent said that another organisation was responsible for deciding or taking action.

Source evidence

How this respondent action was interpreted

PFD Monitor created a concise, searchable interpretation from the published response wording shown below.

PFD Monitor interpretation

Participate in the After-Action Review following the inquest into the case.

Verbatim wording from the response

“EMAS agreed to lead on an After-Action Review following the conclusion of the inquest, which key Nottinghamshire Healthcare NHS Foundation Trust employees and managers would be invited to and agreed to participate in. This is to be completed on 8 January 2026.”

Source location

Response from Nottinghamshire Healthcare
Page 2 · response
Published 5 November 2025

Open published response

Source evidence

How this respondent action was interpreted

PFD Monitor created a concise, searchable interpretation from the published response wording shown below.

PFD Monitor interpretation

Embed non-conveyance checklists and Mental Capacity Act prompts in the patient record system.

Verbatim wording from the response

“Supporting tools such as non-conveyance checklists and MCA prompts are embedded within our patient record system to guide staff in practice. Furthermore, all front-line crews undertake Mental Health Awareness training every two years, covering statutory detention processes, roles, and current pathways. This training is under review for January 2026, and we will seek input from Mental Health Trust partners to ensure alignment with formalised pathways for MHA assessments.”

Source location

Response from East Midlands Ambulance Service
Page 2 · response
Published 5 November 2025

Open published response

Source evidence

How this respondent action was interpreted

PFD Monitor created a concise, searchable interpretation from the published response wording shown below.

PFD Monitor interpretation

Conduct an After Action Review with incident participants to identify learning for future practice.

Verbatim wording from the response

“To support this, on 8 January 2026 EMAS will undertake an After Action Review with all parties involved in this incident to reflect on what happened, why it happened, and what can be learned to improve future practice.”

Source location

Response from East Midlands Ambulance Service
Page 2 · response
Published 5 November 2025

Open published response

Source evidence

How this respondent action was interpreted

PFD Monitor created a concise, searchable interpretation from the published response wording shown below.

PFD Monitor interpretation

Participate in a national workstream to develop guidance and escalation arrangements for suicidal patients refusing hospital conveyance.

Verbatim wording from the response

“On a national level, EMAS is engaged in a workstream through the Quality, Improvement, Governance and Risk Directors Group to address challenges in managing suicidal patients who are judged to have the capacity to refuse conveyance to hospital and seek to provide clear guidance and escalation for our frontline clinical crews.”

Source location

Response from East Midlands Ambulance Service
Page 2 · response
Published 5 November 2025

Open published response

Source evidence

How this respondent position was interpreted

PFD Monitor created a concise, searchable interpretation from the published response wording shown below.

PFD Monitor interpretation

NHS England should consider commissioning arrangements to support integrated mental health services and related policies.

Verbatim wording from the response

“Having reviewed the Nottinghamshire Healthcare NHS Foundation Trust mental Health legislation (MHL) Policy and Procedure manual, we believe that more clarity on the policy is required and further training opportunities for Nottinghamshire Healthcare NHS Foundation Trust staff. We have concerns around the lack of priority given to urgent mental health services and for individuals with serious mental health concerns to receive timely and effective crisis management. Mental health teams, often within a single Mental Health Trust, need to be integrated to support a personalised care approach. It would be worth NHS England considering how mental health providers commission services to enable this to be developed in all policy and procedures for NHS Mental Health Trusts.”

Source location

Response from Royal College of General Practitioners
Page 2 · response
Published 5 November 2025

Open published response
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Information checked against the published report and official responses · Data reviewed 7 Sep 2026 · About data quality and limitations

Official responses located
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Data last updated 7 September 2026