PFD report

Prince Kwabena Fosu · Prevention of Future Deaths report

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Issued 6 Jul 2020•West London

Report record

Published report and response evidence

This page connects the concerns raised in this report with statements found in recipients’ published responses. A link shows a clear evidence connection; it does not assign responsibility.

View original report
Concerns
2

Raised in this report

Recipients
2

Named on the report

Responses found
2

Of 2 recipients

Stated actions
12

Described in responses

Source document

Full report text

This is the full text from the original published report.

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Concerns and recipient responses

Select any concern, action or position to view the source wording.

Report evidence summary

Concerns raised2

  1. Failure to report detainee concerns simultaneously to the Home Office contract monitor and healthcare managers at the IRC
    Part of recurring concern: Unreliable reporting of detainee safety concerns to responsible oversight functions
  2. Failure to recognise when to refer cases to healthcare
Responses linked to these concerns

Each statement is shown once, even when linked to more than one concern.

Actions described in response An action is something a recipient says it has done, is doing, or plans to do in response to a concern raised.4

  1. Action

    Draft guidance on conditions and symptoms indicating referral to the Mental Health Team.

    Stated by Central and North West London NHS Foundation TrustStated in progressThe respondent said that this action was in progress when they made their response on 9 October 2020.
  2. Action

    Circulate the referral guidance as a standalone document to CNWL staff and partner agencies across relevant IRC and prison services.

    Stated by Central and North West London NHS Foundation TrustStated plannedThe respondent said that this action was planned when they made their response on 9 October 2020.
  3. Action

    Add referral guidance to the Offender Care Mental Health and Learning Disability Operating Policy.

    Stated by Central and North West London NHS Foundation TrustStated plannedThe respondent said that this action was planned when they made their response on 9 October 2020.

Source evidence

How this individual concern was interpreted

PFD Monitor created a concise, searchable interpretation from the report wording shown below. Response links show a clear evidence connection; they do not assign responsibility.

PFD Monitor interpretation

Failure to report detainee concerns simultaneously to the Home Office contract monitor and healthcare managers at the IRC

Wider context from the report

“2. IMB- The current practise remains to refer concerns around detainees only to the Home Office contract monitor. I see no good reason not to, in addition and simultaneously, report concerns to the healthcare managers at the IRC. In recording this concern I have in mind the jury’s determinations and findings in the record of inquest which highlight ineffective joint working across all agencies. Simultaneous reporting of issues would lessen the prospect of a healthcare related issue slipping through the net and not being addressed. ”

Is this part of a recurring concern?

Yes — Unreliable reporting of detainee safety concerns to responsible oversight functions.

Open source report

Source evidence

How this individual concern was interpreted

PFD Monitor created a concise, searchable interpretation from the report wording shown below. Response links show a clear evidence connection; they do not assign responsibility.

PFD Monitor interpretation

Failure to recognise when to refer cases to healthcare

Wider context from the report

“1. CNWL - All staff who would be expected to refer cases to healthcare need as much assistance as possible in order to discharge that responsibility effectively. It is recognised CNWL is the new healthcare provider and did not provide healthcare in 2012. It is also recognised that CNWL have improved the training on how to make a referral. However, there was knowledge on how to make a referral in 2012 and the jury have highlighted the failures that still occurred, leading to the death of Mr Fosu . My concern centres on improving the recognition of when to make a referral as opposed to knowing the mechanics of making a referral once a decision has been made to refer. By way of respectful analogy, medical practitioners referring cases to a coroner know how to make a referral but now have guidance in legislation as to when to refer. The Trust should give serious consideration to developing a guide to all staff on when to refer cases to healthcare. This should be achievable without being either over-prescriptive or over-restrictive. ”

Is this part of a recurring concern?

No recurring-concern membership is currently published.

Open source report

Source evidence

How this respondent action was interpreted

PFD Monitor created a concise, searchable interpretation from the published response wording shown below.

PFD Monitor interpretation

Draft guidance on conditions and symptoms indicating referral to the Mental Health Team.

Verbatim wording from the response

“Thirdly, the Offender Care directorate is drafting guidance on when a patient should be referred to the mental health team, including conditions and symptoms. This guidance will be added to the Offender Care Mental Health and Learning Disability Operating Policy. The Offender Care Mental Health and Learning Disability Operating Policy is applicable to all CNWL staff and sub-contractors in offender care settings and provides an overview of services and expectations of how these services will be delivered. The policy is also shared with commissioners, partner agencies, prisons and Immigration Removal Centre staff. Including the guidance on when to refer to the mental health team within this document ensures it is available to all relevant parties.”

Source location

2020-0148-Response-from-Central-and-North-West-London-NHS-Foundation-Trust.pdf
Page 2 · response
Published 9 October 2020

Open published response

Source evidence

How this respondent action was interpreted

PFD Monitor created a concise, searchable interpretation from the published response wording shown below.

PFD Monitor interpretation

Circulate the referral guidance as a standalone document to CNWL staff and partner agencies across relevant IRC and prison services.

Verbatim wording from the response

“In addition to embedding this guidance into the Offender Care Mental Health and Learning Disability Operating Policy, we will also be circulating it as a standalone document to all CNWL staff and to all partner agencies in the IRC and across the prisons in which we provide healthcare by the end of November 2020.”

Source location

2020-0148-Response-from-Central-and-North-West-London-NHS-Foundation-Trust.pdf
Page 2 · response
Published 9 October 2020

Open published response

Source evidence

How this respondent action was interpreted

PFD Monitor created a concise, searchable interpretation from the published response wording shown below.

PFD Monitor interpretation

Add referral guidance to the Offender Care Mental Health and Learning Disability Operating Policy.

Verbatim wording from the response

“Thirdly, the Offender Care directorate is drafting guidance on when a patient should be referred to the mental health team, including conditions and symptoms. This guidance will be added to the Offender Care Mental Health and Learning Disability Operating Policy. The Offender Care Mental Health and Learning Disability Operating Policy is applicable to all CNWL staff and sub-contractors in offender care settings and provides an overview of services and expectations of how these services will be delivered. The policy is also shared with commissioners, partner agencies, prisons and Immigration Removal Centre staff. Including the guidance on when to refer to the mental health team within this document ensures it is available to all relevant parties.”

Source location

2020-0148-Response-from-Central-and-North-West-London-NHS-Foundation-Trust.pdf
Page 2 · response
Published 9 October 2020

Open published response

Source evidence

How this respondent action was interpreted

PFD Monitor created a concise, searchable interpretation from the published response wording shown below.

PFD Monitor interpretation

Adapt mental health awareness training to explain when staff should refer patients to the Mental Health Team.

Verbatim wording from the response

“Firstly, mental health awareness training already taking place in the Immigration Removal Centre (IRC) and already available to Care and Custody staff as well as healthcare has been adapted to include specific information detailing when a referral should be made to the Mental Health Team. Included within the training package is an overview of what mental health is, the main groups of mental disorders and slides covering depression, bipolar, anxiety, panic attacks, Post-Traumatic Stress Disorder, Personality disorders, schizophrenia, treatment and referrals. For each of these conditions, there is a summary of how the conditions present, what staff should look out for and the action that they should take. The training recommends that if staff recognise any of these conditions they should refer the patient to the mental health team.”

Source location

2020-0148-Response-from-Central-and-North-West-London-NHS-Foundation-Trust.pdf
Page 2 · response
Published 9 October 2020

Open published response

Other statements in published responses

These actions and other statements could not be clearly connected to one concern in this report.

Recipient-stated actions An action is something a recipient says it has done, is doing, or plans to do in response to a concern raised.8

  1. 1

    Develop robust educational pathways and a train-the-trainer programme for routine local mental health awareness training.

    Stated by Central and North West London NHS Foundation TrustStated plannedThe respondent said that this action was planned when they made their response on 9 October 2020.
  2. 2

    Recruit a deputy lead nurse for Offender Care with responsibility for strengthening mental health education across services.

    Stated by Central and North West London NHS Foundation TrustStated completedThe respondent said that this action was complete when they made their response on 9 October 2020.
  3. 3

    Agree a mental health awareness training programme with the Centre for Mental Health.

    Stated by Independent Monitoring BoardsStated completedThe respondent said that this action was complete when they made their response on 9 October 2020.
  4. 4

    Deliver a cross-estate workshop on monitoring separation and adults at risk, and adapt it for wider training sessions.

    Stated by Independent Monitoring BoardsStated completedThe respondent said that this action was complete when they made their response on 9 October 2020.
  5. 5

    Require the three training elements for future immigration-detention IMB members, with refresher training at least every three years.

    Stated by Independent Monitoring BoardsStated completedThe respondent said that this action was complete when they made their response on 9 October 2020.
  6. 6

    Approve mandatory training in mental health awareness, monitoring adults at risk in separation, and raising concerns and preventing abuse for relevant IMB members.

    Stated by Independent Monitoring BoardsStated completedThe respondent said that this action was complete when they made their response on 9 October 2020.
  7. 7

    Commission an external review of IMB training to inform improvements to member training.

    Stated by Independent Monitoring BoardsStated completedThe respondent said that this action was complete when they made their response on 9 October 2020.
  8. 8

    Deliver the three training modules through scheduled sessions, completing training for current immigration-detention IMB members by the end of 2020.

    Stated by Independent Monitoring BoardsStated plannedThe respondent said that this action was planned when they made their response on 9 October 2020.

Source evidence

How this respondent action was interpreted

PFD Monitor created a concise, searchable interpretation from the published response wording shown below.

PFD Monitor interpretation

Develop robust educational pathways and a train-the-trainer programme for routine local mental health awareness training.

Verbatim wording from the response

“Secondly, the Offender Care directorate have reviewed the role of the deputy lead nurse for Offender Care as part of a wider piece of work improving mental health awareness in our Offender Care services. A new deputy lead nurse for Offender Care has been recruited to start in August 2020 and a significant part of their portfolio is to provide mental health education across services. They will be responsible for providing robust educational pathways within Offender Care and will develop a “train the trainer” programme to enable local sites to provide mental health awareness training routinely. Whilst this will primarily be focussed on supporting the Primary Care teams, these sessions will be open to custodial and detention centre staff.”

Source location

2020-0148-Response-from-Central-and-North-West-London-NHS-Foundation-Trust.pdf
Page 2 · response
Published 9 October 2020

Open published response

Source evidence

How this respondent action was interpreted

PFD Monitor created a concise, searchable interpretation from the published response wording shown below.

PFD Monitor interpretation

Recruit a deputy lead nurse for Offender Care with responsibility for strengthening mental health education across services.

Verbatim wording from the response

“Secondly, the Offender Care directorate have reviewed the role of the deputy lead nurse for Offender Care as part of a wider piece of work improving mental health awareness in our Offender Care services. A new deputy lead nurse for Offender Care has been recruited to start in August 2020 and a significant part of their portfolio is to provide mental health education across services. They will be responsible for providing robust educational pathways within Offender Care and will develop a “train the trainer” programme to enable local sites to provide mental health awareness training routinely. Whilst this will primarily be focussed on supporting the Primary Care teams, these sessions will be open to custodial and detention centre staff.”

Source location

2020-0148-Response-from-Central-and-North-West-London-NHS-Foundation-Trust.pdf
Page 2 · response
Published 9 October 2020

Open published response

Source evidence

How this respondent action was interpreted

PFD Monitor created a concise, searchable interpretation from the published response wording shown below.

PFD Monitor interpretation

Agree a mental health awareness training programme with the Centre for Mental Health.

Verbatim wording from the response

“The first module of training specifically focusses on mental health awareness. Working with the Centre for Mental Health (www.centreformentalhealth.org.uk) a training programme has been agreed. Its aims and learning outcomes are:”

Source location

2020-0148-Response-from-Indepedent-Monitoring-Board_Redacted.pdf
Page 3 · response
Published 9 October 2020

Open published response

Source evidence

How this respondent action was interpreted

PFD Monitor created a concise, searchable interpretation from the published response wording shown below.

PFD Monitor interpretation

Deliver a cross-estate workshop on monitoring separation and adults at risk, and adapt it for wider training sessions.

Verbatim wording from the response

“As an immediate response to the inquest, 20 IMB members from IMBs across all six Immigration Removal Centres attended a workshop at a Study Day on 7th March 2020, entitled “Monitoring Separation and Adults and Risk”, which worked through the appropriate responses for raising concerns. The case study concerned a fictionalised detainee, but whose experiences were based very closely on those of Mr Fosu. I enclose a copy of the slides used during this session. You may wish to note in particular:”

Source location

2020-0148-Response-from-Indepedent-Monitoring-Board_Redacted.pdf
Page 2 · response
Published 9 October 2020

Open published response

Source evidence

How this respondent action was interpreted

PFD Monitor created a concise, searchable interpretation from the published response wording shown below.

PFD Monitor interpretation

Require the three training elements for future immigration-detention IMB members, with refresher training at least every three years.

Verbatim wording from the response

“Though the COVID-19 pandemic has delayed matters a little, this training will commence in September 2020. We anticipate that all training of the current 91 IMB members in the immigration detention estate should be completed by the end of 2020 although there may be some sessions thereafter to ensure that everyone has participated. The Management Board also determined that these three elements of training will be required for all future IMB members in the immigration detention estate, both when they first become members and thereafter with refresher training on at least a three year cycle to coordinate with the current triennial appointment structure for members.”

Source location

2020-0148-Response-from-Indepedent-Monitoring-Board_Redacted.pdf
Page 4 · response
Published 9 October 2020

Open published response

Source evidence

How this respondent action was interpreted

PFD Monitor created a concise, searchable interpretation from the published response wording shown below.

PFD Monitor interpretation

Approve mandatory training in mental health awareness, monitoring adults at risk in separation, and raising concerns and preventing abuse for relevant IMB members.

Verbatim wording from the response

“In addition to this specific training, an external review was commissioned to review IMB training more generally. Informed by that review, and reflecting on the issues that arose during Mr Fosu’s inquest, the Management Board identified a need for three additional areas where specific training for members in IRCs was required, viz.:”

Source location

2020-0148-Response-from-Indepedent-Monitoring-Board_Redacted.pdf
Page 3 · response
Published 9 October 2020

Open published response

Source evidence

How this respondent action was interpreted

PFD Monitor created a concise, searchable interpretation from the published response wording shown below.

PFD Monitor interpretation

Commission an external review of IMB training to inform improvements to member training.

Verbatim wording from the response

“In addition to this specific training, an external review was commissioned to review IMB training more generally. Informed by that review, and reflecting on the issues that arose during Mr Fosu’s inquest, the Management Board identified a need for three additional areas where specific training for members in IRCs was required, viz.:”

Source location

2020-0148-Response-from-Indepedent-Monitoring-Board_Redacted.pdf
Page 3 · response
Published 9 October 2020

Open published response

Source evidence

How this respondent action was interpreted

PFD Monitor created a concise, searchable interpretation from the published response wording shown below.

PFD Monitor interpretation

Deliver the three training modules through scheduled sessions, completing training for current immigration-detention IMB members by the end of 2020.

Verbatim wording from the response

“At a meeting of the Management Board in July 2020, the Board approved a requirement that all members of IMBs at IRCs should complete all three elements of the above training. Where relevant, members of IMBs at Short-Term Holding Facilities will also be required to complete the mental health awareness and raising concerns modules. In due course, this training is likely to be rolled out to all parts of the IMB, i.e. including IMBs within prisons.”

Source location

2020-0148-Response-from-Indepedent-Monitoring-Board_Redacted.pdf
Page 3 · response
Published 9 October 2020

Open published response
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Information checked against the published report and official responses · Data reviewed 7 Sep 2026 · About data quality and limitations

Official responses located
2/2

Data last updated 7 September 2026