Kelly Patrick WILLIS · Prevention of Future Deaths report

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Issued 30 Mar 2015•Central and South East Kent

Published report and response evidence

This report’s concerns and statements found in recipients’ published responses. Statements are included even where no link to an individual concern is recorded. A link shows an evidence connection; it does not assign responsibility.

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Concerns
2

Raised in this report

Recipients
1

Named on the report

Responses found
1

Of 1 recipient

Stated actions
1

Described in responses

Full report text

This is the full text from the original published report.

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Concerns and recipient responses

Select any concern, action or position to view the source wording.

Report evidence summary

Concerns raised2

  1. Failure to liaise with the tertiary centre about prior procedures
    Part of recurring concern: Unreliable coordination and outcome follow-up after tertiary-centre transfer
  2. Failure to act on clinically relevant email communication

Stated actions An action is something a recipient says it has done, is doing, or plans to do in response to a concern raised.1

  1. East Kent Hospitals University NHS Foundation Trust

    Publish and electronically disseminate a Risk Wise article reminding staff to reassess outstanding actions and consider contacting tertiary centres for guidance.

Respondent positions A position is what a recipient says about a concern when it does not describe a specific action.1

  1. East Kent Hospitals University NHS Foundation Trust

    Contact with tertiary centres is not necessary for all patients returning to the Trust, but is appropriate after rare procedural complications.

    No action considered necessaryThe respondent said that no further action was needed.

Source evidence

How this individual concern was interpreted

PFD Monitor created a concise, searchable interpretation from the report wording shown below. Response links show a clear evidence connection; they do not assign responsibility.

PFD Monitor interpretation

Failure to liaise with the tertiary centre about prior procedures

Wider context from the report

“Those caring for Mr Willis at William Harvey Hospital recognised the need to contact St Thomas’ Hospital about the procedure that he had undergone there but failed to liaise with the tertiary centre before 29th October, even though this was well documented in the medical records on the first and third admissions that it should be. I am of the opinion that contact with the tertiary centre which had operated on Mr Willis should have been made when he first presented at William Harvey Hospital on 14th October, and thereafter on 22nd October and on 25th October as Dr ████████ had requested. ”

Is this part of a recurring concern?

Yes — Unreliable coordination and outcome follow-up after tertiary-centre transfer.

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Source evidence

How this individual concern was interpreted

PFD Monitor created a concise, searchable interpretation from the report wording shown below. Response links show a clear evidence connection; they do not assign responsibility.

PFD Monitor interpretation

Failure to act on clinically relevant email communication

Wider context from the report

“Dr ████████ did not act on the email sent to her by Dr ████████. Had she liaised with him it is likely, given his flu-like illness and increasing white cell count, that he would have been investigated with CT imaging either at St Thomas’ Hospital or William Harvey Hospital at an earlier stage than 29th October, thus allowing the opportunity to Dr ████████ to exclude rare complications, as he requested in his email to Dr ████████. ”

Is this part of a recurring concern?

No recurring-concern membership is currently published.

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Source evidence

How this respondent action was interpreted

PFD Monitor created a concise, searchable interpretation from the published response wording shown below.

PFD Monitor interpretation

Publish and electronically disseminate a Risk Wise article reminding staff to reassess outstanding actions and consider contacting tertiary centres for guidance.

Verbatim wording from the response

“In order to bring your concerns to the attention of the clinical and nursing staff within the Trust an article will be included in the regular publication produced by the central Risk Management Team entitled Risk Wise. This publication is disseminated electronically to all members of Trust staff and is produced on a quarterly basis. The article will include reminders to all staff of the importance of ensuring that requested actions which are either documented within the healthcare records or advised of during handover sessions, and which appear to be outstanding at the time of review are reassessed with a view to subsequent completion. The article will also inform the reader of the importance of considering the need to make contact with tertiary treatment centres for further guidance and patient management, particularly where a patient has already received treatment from that centre.”

Source location

2015-0122-Response-by-East-Kent-Hospitals-University
Page 2 · response
Published 30 March 2015

Open published response

Source evidence

How this respondent position was interpreted

PFD Monitor created a concise, searchable interpretation from the published response wording shown below.

PFD Monitor interpretation

Contact with tertiary centres is not necessary for all patients returning to the Trust, but is appropriate after rare procedural complications.

Verbatim wording from the response

“appropriate or necessary for contact with tertiary centres to be made for all patients who subsequently return to our care, but it is appropriate in circumstances where patients suffer rare complications of procedures which they have undergone, such as in the case of Mr Willis. I fully understand that had timely contact been made with ████████ Mr Willis may have been offered further treatment for his condition and whilst the prognosis of long term survival would have been poor, he may have received alternative clinical care and management.”

Source location

2015-0122-Response-by-East-Kent-Hospitals-University
Page 2 · response
Published 30 March 2015

Open published response
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Information checked against the published report and official responses · Data reviewed 7 Sep 2026 · About data quality and limitations

Official responses located
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Data last updated 7 September 2026