PFD report

Kirsten Hocking · Prevention of Future Deaths report

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Issued 11 Nov 2024•West Sussex, Brighton and Hove

Report record

Published report and response evidence

This page connects the concerns raised in this report with statements found in recipients’ published responses. A link shows a clear evidence connection; it does not assign responsibility.

View original report
Concerns
7

Raised in this report

Recipients
3

Named on the report

Responses found
2

Of 3 recipients

Stated actions
16

Described in responses

Source document

Full report text

This is the full text from the original published report.

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Concerns and recipient responses

Select any concern, action or position to view the source wording.

Report evidence summary

Concerns raised7

  1. Inadequate recording and structuring of accommodation offer decisions
    Part of recurring concern: Failure to reliably document the rationale for consequential decisions
  2. Withdrawal of accommodation offers without consultation with requesting organisations
  3. Delays in finding CAS3 accommodation after specialist placement failure
    Part of recurring concern: Failure to secure suitable accommodation for people released from prison
Responses linked to these concerns

Each statement is shown once, even when linked to more than one concern.

Actions described in response An action is something a recipient says it has done, is doing, or plans to do in response to a concern raised.10

  1. Action

    Record prospective-client communications, discussions and decisions in Lamplight and audit them through senior management.

    Stated by Steps2RecoveryStated plannedThe respondent said that this action was planned when they made their response on 12 November 2024.
  2. Action

    Contact referring services two weeks before arrival to confirm circumstances and obtain input before withdrawing an offer.

    Stated by Steps2RecoveryStated plannedThe respondent said that this action was planned when they made their response on 12 November 2024.
  3. Action

    Add clearer written and verbal assessment parameters covering risks and circumstances that may affect admissions.

    Stated by Steps2RecoveryStated plannedThe respondent said that this action was planned when they made their response on 12 November 2024.

Source evidence

How this individual concern was interpreted

PFD Monitor created a concise, searchable interpretation from the report wording shown below. Response links show a clear evidence connection; they do not assign responsibility.

PFD Monitor interpretation

Inadequate recording and structuring of accommodation offer decisions

Wider context from the report

“S2R started providing this kind of specialist accommodation because there was such a pressing need for more of it. They are to be welcomed for having done so. However, like many small organisations which have grown, it appears that their systems have not always grown with them. Work is already being done, but there remains a continuing risk. Placement offers and the conditions and expectations which attach to them are too unclear. The recording of decisions around offers, withdrawal, and reconsideration, also needs to be better, not just to ensure that decisions are recorded, but also to ensure that decision-making is properly structured and takes all relevant matters into account. Withdrawing accommodation offers without first speaking to the requesting organisation (in this case staff at the prison) also gives rise to risks. As this case shows, these are critically important decisions, and great care is required. ”

Is this part of a recurring concern?

Yes — Failure to reliably document the rationale for consequential decisions.

Open source report

Source evidence

How this individual concern was interpreted

PFD Monitor created a concise, searchable interpretation from the report wording shown below. Response links show a clear evidence connection; they do not assign responsibility.

PFD Monitor interpretation

Withdrawal of accommodation offers without consultation with requesting organisations

Wider context from the report

“S2R started providing this kind of specialist accommodation because there was such a pressing need for more of it. They are to be welcomed for having done so. However, like many small organisations which have grown, it appears that their systems have not always grown with them. Work is already being done, but there remains a continuing risk. Placement offers and the conditions and expectations which attach to them are too unclear. The recording of decisions around offers, withdrawal, and reconsideration, also needs to be better, not just to ensure that decisions are recorded, but also to ensure that decision-making is properly structured and takes all relevant matters into account. Withdrawing accommodation offers without first speaking to the requesting organisation (in this case staff at the prison) also gives rise to risks. As this case shows, these are critically important decisions, and great care is required. ”

Is this part of a recurring concern?

No recurring-concern membership is currently published.

Open source report

Source evidence

How this individual concern was interpreted

PFD Monitor created a concise, searchable interpretation from the report wording shown below. Response links show a clear evidence connection; they do not assign responsibility.

PFD Monitor interpretation

Delays in finding CAS3 accommodation after specialist placement failure

Wider context from the report

“Concern (2) is linked to the first, in that the probation officers, who have primary responsibility for finding accommodation and building release plans, need to understand what accommodation is and is not available. This case showed that no-one, including the relevant officer, realised that an AP might in theory have been available. It also showed a failure to appreciate that once the first specialist placement fell through, a second was very unlikely to be found and so CAS3 accommodation was realistically the only option. That therefore needed finding quickly, so that a support plan could be built around it. There does therefore seem to be a training need. ”

Is this part of a recurring concern?

Yes — Failure to secure suitable accommodation for people released from prison.

Open source report

Source evidence

How this individual concern was interpreted

PFD Monitor created a concise, searchable interpretation from the report wording shown below. Response links show a clear evidence connection; they do not assign responsibility.

PFD Monitor interpretation

Unclear placement offers, conditions and expectations

Wider context from the report

“S2R started providing this kind of specialist accommodation because there was such a pressing need for more of it. They are to be welcomed for having done so. However, like many small organisations which have grown, it appears that their systems have not always grown with them. Work is already being done, but there remains a continuing risk. Placement offers and the conditions and expectations which attach to them are too unclear. The recording of decisions around offers, withdrawal, and reconsideration, also needs to be better, not just to ensure that decisions are recorded, but also to ensure that decision-making is properly structured and takes all relevant matters into account. Withdrawing accommodation offers without first speaking to the requesting organisation (in this case staff at the prison) also gives rise to risks. As this case shows, these are critically important decisions, and great care is required. ”

Is this part of a recurring concern?

No recurring-concern membership is currently published.

Open source report

Source evidence

How this individual concern was interpreted

PFD Monitor created a concise, searchable interpretation from the report wording shown below. Response links show a clear evidence connection; they do not assign responsibility.

PFD Monitor interpretation

Failure of probation officers to understand accommodation availability when planning release

Wider context from the report

“Concern (2) is linked to the first, in that the probation officers, who have primary responsibility for finding accommodation and building release plans, need to understand what accommodation is and is not available. This case showed that no-one, including the relevant officer, realised that an AP might in theory have been available. It also showed a failure to appreciate that once the first specialist placement fell through, a second was very unlikely to be found and so CAS3 accommodation was realistically the only option. That therefore needed finding quickly, so that a support plan could be built around it. There does therefore seem to be a training need. ”

Is this part of a recurring concern?

Yes — Failure to secure suitable accommodation for people released from prison.

Open source report

Source evidence

How this individual concern was interpreted

PFD Monitor created a concise, searchable interpretation from the report wording shown below. Response links show a clear evidence connection; they do not assign responsibility.

PFD Monitor interpretation

Unclear access and eligibility criteria for specialist rehabilitation provision

Wider context from the report

“Concern (1) is that there was and remains a real lack of specialist rehabilitation for women, and in particular, women who represent only a low or medium risk of harm to others, but a high risk of self-harm. This cohort are for the most part shut out from Approved Premises (“AP”) (it appears that it is possible for medium risk women to be admitted to an AP but that possibility is not well understood and the reality is that it is not available; that kind of accommodation being very over-subscribed in any event). This means there is little or no effective system of rehabilitative provision for that cohort. This is a cohort in which the state has invested a great deal of time and money (in imprisoning and rehabilitative work) only, the evidence suggests, for that investment to be at risk of being squandered on release. It also means that provision can become dependant on small charities and related acts of individual generosity, which is patchwork and may bring problems of unclear access and unclear criteria (as happened here). The evidence was that this was being looked at by the Probation Service, which does not generally provide specialist rehabilitation accommodation itself but which has an obvious interest in it being available and so is monitoring the situation. However the evidence was also that the situation is getting worse not better, particularly for women (who tend to have higher levels of self-harm), and this is despite things like the Corston review in 2007 and the case of Voll SVJ seen later, which found discrimination because of the gender disparity with respect to the availability of APs. There is now a similar lack, and apparent gender impact, with regard to specialist rehabilitation accommodation too. The circumstances creating the risk of other deaths therefore subsist, and might benefit from some renewed focus. ”

Is this part of a recurring concern?

Yes — Inadequate specialist placement arrangements for people requiring specialist care.

Open source report

Source evidence

How this individual concern was interpreted

PFD Monitor created a concise, searchable interpretation from the report wording shown below. Response links show a clear evidence connection; they do not assign responsibility.

PFD Monitor interpretation

Lack of specialist rehabilitation accommodation for women at low or medium risk of harm to others and high risk of self-harm

Wider context from the report

“Concern (1) is that there was and remains a real lack of specialist rehabilitation for women, and in particular, women who represent only a low or medium risk of harm to others, but a high risk of self-harm. This cohort are for the most part shut out from Approved Premises (“AP”) (it appears that it is possible for medium risk women to be admitted to an AP but that possibility is not well understood and the reality is that it is not available; that kind of accommodation being very over-subscribed in any event). This means there is little or no effective system of rehabilitative provision for that cohort. This is a cohort in which the state has invested a great deal of time and money (in imprisoning and rehabilitative work) only, the evidence suggests, for that investment to be at risk of being squandered on release. It also means that provision can become dependant on small charities and related acts of individual generosity, which is patchwork and may bring problems of unclear access and unclear criteria (as happened here). The evidence was that this was being looked at by the Probation Service, which does not generally provide specialist rehabilitation accommodation itself but which has an obvious interest in it being available and so is monitoring the situation. However the evidence was also that the situation is getting worse not better, particularly for women (who tend to have higher levels of self-harm), and this is despite things like the Corston review in 2007 and the case of Voll SVJ seen later, which found discrimination because of the gender disparity with respect to the availability of APs. There is now a similar lack, and apparent gender impact, with regard to specialist rehabilitation accommodation too. The circumstances creating the risk of other deaths therefore subsist, and might benefit from some renewed focus. ”

Is this part of a recurring concern?

Yes — Inadequate specialist placement arrangements for people requiring specialist care.

Open source report

Source evidence

How this respondent action was interpreted

PFD Monitor created a concise, searchable interpretation from the published response wording shown below.

PFD Monitor interpretation

Record prospective-client communications, discussions and decisions in Lamplight and audit them through senior management.

Verbatim wording from the response

“○ To provide further robustness and transparency all communications, discussions, and decisions, with regards to the prospective client, will be recorded on Lamplight, and regularly audited by our new senior management team. This ensures robust documentation and accountability of decision making.”

Source location

Response from Steps2Recovery
Page 2 · response
Published 12 November 2024

Open published response

Source evidence

How this respondent action was interpreted

PFD Monitor created a concise, searchable interpretation from the published response wording shown below.

PFD Monitor interpretation

Contact referring services two weeks before arrival to confirm circumstances and obtain input before withdrawing an offer.

Verbatim wording from the response

“○ In addition to our normal application process, and to ensure preparedness, S2R will contact the referring service two weeks prior to the client’s arrival to confirm there have been no changes in circumstances. If circumstances have changed, which may lead to the withdrawal of the offer, the referring service will be contacted and have input into the final decision before it is made.”

Source location

Response from Steps2Recovery
Page 2 · response
Published 12 November 2024

Open published response

Source evidence

How this respondent action was interpreted

PFD Monitor created a concise, searchable interpretation from the published response wording shown below.

PFD Monitor interpretation

Add clearer written and verbal assessment parameters covering risks and circumstances that may affect admissions.

Verbatim wording from the response

“○ All potential admissions are informed during the assessment process that they are required to remain fully abstinent from drugs and alcohol. Additionally, it will now include clearer parameters relating to issues such as, but not limited to; self-harm, suicide, prescribed medication, criminality, mobility and physical health. Any changes in these circumstances may lead to a re-evaluation of their application by a”

Source location

Response from Steps2Recovery
Page 1 · response
Published 12 November 2024

Open published response

Source evidence

How this respondent action was interpreted

PFD Monitor created a concise, searchable interpretation from the published response wording shown below.

PFD Monitor interpretation

Provide further staff training on Lamplight to improve system use and documentation accuracy.

Verbatim wording from the response

“○ S2R has undertaken a thorough review of its case management system, Lamplight, and is collaborating with Lamplight to ensure the system operates at its most efficient and effective configuration. ○ Comprehensive further staff training on the Lamplight system will then be provided to ensure its optimal use and accuracy in documentation.”

Source location

Response from Steps2Recovery
Page 3 · response
Published 12 November 2024

Open published response

Source evidence

How this respondent action was interpreted

PFD Monitor created a concise, searchable interpretation from the published response wording shown below.

PFD Monitor interpretation

Collaborate with Lamplight to configure the case-management system for more efficient and effective operation.

Verbatim wording from the response

“○ S2R has undertaken a thorough review of its case management system, Lamplight, and is collaborating with Lamplight to ensure the system operates at its most efficient and effective configuration. ○ Comprehensive further staff training on the Lamplight system will then be provided to ensure its optimal use and accuracy in documentation.”

Source location

Response from Steps2Recovery
Page 3 · response
Published 12 November 2024

Open published response

Source evidence

How this respondent action was interpreted

PFD Monitor created a concise, searchable interpretation from the published response wording shown below.

PFD Monitor interpretation

Use an implemented Offer/Acceptance document to record offer conditions and share them with relevant parties.

Verbatim wording from the response

“multidisciplinary team, which may include third-party input and may result in the withdrawal of their offer. This information will always be provided in writing in clear and unambiguous terms, as well as communicated verbally. We have implemented a new ‘Offer/Acceptance’ document that details the offer, on which any conditions placed on our offers will be clearly communicated in written form and sent to the main point of contact and where appropriate cc’d to other involved parties. This single document can then be accessed by other involved parties and eliminates any confusion as to what is required to fulfil a successful placement. As part of the review of our case management system ‘Lamplight’, this form will be available on clients’ individual files.”

Source location

Response from Steps2Recovery
Page 2 · response
Published 12 November 2024

Open published response

Source evidence

How this respondent action was interpreted

PFD Monitor created a concise, searchable interpretation from the published response wording shown below.

PFD Monitor interpretation

Provide mandatory continuous staff training on updated processes, decision recording, policies and procedures.

Verbatim wording from the response

“○ S2R provides mandatory continuous training to ensure all staff are fully trained on the updated processes, recording of decision-making, policies and procedures.”

Source location

Response from Steps2Recovery
Page 3 · response
Published 12 November 2024

Open published response

Source evidence

How this respondent action was interpreted

PFD Monitor created a concise, searchable interpretation from the published response wording shown below.

PFD Monitor interpretation

Deliver Female Approved Premises briefings for all practitioners, emphasising placements for women with complex needs who pose a medium risk of harm.

Verbatim wording from the response

“The Central Approved Premises Team are currently promoting the use of community disposals with Probation Court Teams across the county – which prevent the loss of accommodation due to a period in custody. They are also engaging with regional females leads (senior probation officers) to promote the availability of placements in an Approved Premises for women with complex needs who pose a medium risk of harm. From September this year, there will be Female AP briefings for all practitioners where this exact point will be emphasised.”

Source location

Response from HMPPS
Page 2 · response
Published 12 November 2024

Open published response

Source evidence

How this respondent action was interpreted

PFD Monitor created a concise, searchable interpretation from the published response wording shown below.

PFD Monitor interpretation

Operate a Central Referral Process with a dedicated Female Central Referral Unit Manager to assess women’s need for Approved Premises placements.

Verbatim wording from the response

“With specific reference to the female Approved Premises estate, the need to accommodate women with a wide range of needs is recognised and the estate does aim to accommodate women with complex needs who may pose a medium risk of harm. There is a new Central Referral Process which is managed by a dedicated Female Central Referral Unit Manager who has experience of such cases and can best assess the need for an AP space. Such spaces are also available for women who are subject to a community-based disposal, not just for those on licence release.”

Source location

Response from HMPPS
Page 2 · response
Published 12 November 2024

Open published response

Source evidence

How this respondent action was interpreted

PFD Monitor created a concise, searchable interpretation from the published response wording shown below.

PFD Monitor interpretation

Engage regional female leads to promote Approved Premises placements for women with complex needs who pose a medium risk of harm.

Verbatim wording from the response

“The Central Approved Premises Team are currently promoting the use of community disposals with Probation Court Teams across the county – which prevent the loss of accommodation due to a period in custody. They are also engaging with regional females leads (senior probation officers) to promote the availability of placements in an Approved Premises for women with complex needs who pose a medium risk of harm. From September this year, there will be Female AP briefings for all practitioners where this exact point will be emphasised.”

Source location

Response from HMPPS
Page 2 · response
Published 12 November 2024

Open published response

Other statements in published responses

These actions and other statements could not be clearly connected to one concern in this report.

Recipient-stated actions An action is something a recipient says it has done, is doing, or plans to do in response to a concern raised.6

  1. 1

    Explicitly inform referring services that they must report material changes in prospective clients’ circumstances during assessment.

    Stated by Steps2RecoveryStated plannedThe respondent said that this action was planned when they made their response on 12 November 2024.
  2. 2

    Appoint new executive leadership, including a Head of Therapy and CEO, to develop service delivery.

    Stated by Steps2RecoveryStated completedThe respondent said that this action was complete when they made their response on 12 November 2024.
  3. 3

    Incorporate reviewed referral, admissions, risk and discharge processes into updated policies and procedures.

    Stated by Steps2RecoveryStated plannedThe respondent said that this action was planned when they made their response on 12 November 2024.
  4. 4

    Expand the board of trustees to include extensive clinical-management expertise.

    Stated by Steps2RecoveryStated completedThe respondent said that this action was complete when they made their response on 12 November 2024.
  5. 5

    Conduct an external comprehensive review of policies and procedures covering referrals, admissions, risk and discharges.

    Stated by Steps2RecoveryStated in progressThe respondent said that this action was in progress when they made their response on 12 November 2024.
  6. 6

    Promote community disposals with Probation Court Teams across the county to prevent accommodation loss caused by custody.

    Stated by Probation ServiceStated in progressThe respondent said that this action was in progress when they made their response on 12 November 2024.

Source evidence

How this respondent action was interpreted

PFD Monitor created a concise, searchable interpretation from the published response wording shown below.

PFD Monitor interpretation

Explicitly inform referring services that they must report material changes in prospective clients’ circumstances during assessment.

Verbatim wording from the response

“○ Referring services, such as Probation Services, HMP Services and substance misuse commissioning agents, will now be explicitly informed during the assessment stage that they must notify S2R, in a timely manner, of any changes in the circumstances of prospective clients. This includes, but not limited to, updates related to mental health, physical health, self-harm, suicide risk, drug or alcohol use, or any other significant issue. We will, whenever possible, recommend to referring services that alternative placements should be considered as a precaution, in case conditions change and the place offered by us is at risk.”

Source location

Response from Steps2Recovery
Page 2 · response
Published 12 November 2024

Open published response

Source evidence

How this respondent action was interpreted

PFD Monitor created a concise, searchable interpretation from the published response wording shown below.

PFD Monitor interpretation

Appoint new executive leadership, including a Head of Therapy and CEO, to develop service delivery.

Verbatim wording from the response

“We have appointed new executive team members, with a new Head of Therapy and CEO to further develop the delivery of our services. We have”

Source location

Response from Steps2Recovery
Page 2 · response
Published 12 November 2024

Open published response

Source evidence

How this respondent action was interpreted

PFD Monitor created a concise, searchable interpretation from the published response wording shown below.

PFD Monitor interpretation

Incorporate reviewed referral, admissions, risk and discharge processes into updated policies and procedures.

Verbatim wording from the response

“○ The reviewed policies will now incorporate all the aforementioned processes and actions, ensuring a robust framework moving forward.”

Source location

Response from Steps2Recovery
Page 3 · response
Published 12 November 2024

Open published response

Source evidence

How this respondent action was interpreted

PFD Monitor created a concise, searchable interpretation from the published response wording shown below.

PFD Monitor interpretation

Expand the board of trustees to include extensive clinical-management expertise.

Verbatim wording from the response

“also expanded our board of Trustees to include someone with extensive experience in clinical management.”

Source location

Response from Steps2Recovery
Page 3 · response
Published 12 November 2024

Open published response

Source evidence

How this respondent action was interpreted

PFD Monitor created a concise, searchable interpretation from the published response wording shown below.

PFD Monitor interpretation

Conduct an external comprehensive review of policies and procedures covering referrals, admissions, risk and discharges.

Verbatim wording from the response

“○ S2R has engaged an external consultant to conduct a comprehensive review of all policies and procedures, including but not limited to:”

Source location

Response from Steps2Recovery
Page 3 · response
Published 12 November 2024

Open published response

Source evidence

How this respondent action was interpreted

PFD Monitor created a concise, searchable interpretation from the published response wording shown below.

PFD Monitor interpretation

Promote community disposals with Probation Court Teams across the county to prevent accommodation loss caused by custody.

Verbatim wording from the response

“The Central Approved Premises Team are currently promoting the use of community disposals with Probation Court Teams across the county – which prevent the loss of accommodation due to a period in custody. They are also engaging with regional females leads (senior probation officers) to promote the availability of placements in an Approved Premises for women with complex needs who pose a medium risk of harm. From September this year, there will be Female AP briefings for all practitioners where this exact point will be emphasised.”

Source location

Response from HMPPS
Page 2 · response
Published 12 November 2024

Open published response
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Information checked against the published report and official responses · Data reviewed 7 Sep 2026 · About data quality and limitations

Official responses located
2/3

Data last updated 7 September 2026