PFD report

David Ball · Prevention of Future Deaths report

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Issued 24 Nov 2020•Derby and Derbyshire

Report record

Published report and response evidence

This page connects the concerns raised in this report with statements found in recipients’ published responses. A link shows a clear evidence connection; it does not assign responsibility.

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Concerns
2

Raised in this report

Recipients
1

Named on the report

Responses found
1

Of 1 recipient

Stated actions
5

Described in responses

Source document

Full report text

This is the full text from the original published report.

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Concerns and recipient responses

Select any concern, action or position to view the source wording.

Report evidence summary

Concerns raised2

  1. Lack of shared patient care records across health care departments
    Part of recurring concern: Failure to reliably transfer medical records between healthcare organisationsPart of recurring concern: Unreliable consolidation and access to patients’ cross-service clinical risk information
  2. Failure of health care departments to communicate crucial patient information
    Part of recurring concern: Unreliable inter-agency information sharing for coordinated care
Responses linked to these concerns

Each statement is shown once, even when linked to more than one concern.

Actions described in response An action is something a recipient says it has done, is doing, or plans to do in response to a concern raised.3

  1. Action

    Task the Learning from Deaths Forum with considering system improvements alongside the move to a shared care record.

    Stated by NHS EnglandStated plannedThe respondent said that this action was planned when they made their response on 29 December 2020.
  2. Action

    Develop a shared care record for Derby and Derbyshire to address information-sharing problems across multiple healthcare providers.

    Stated by NHS EnglandStated plannedThe respondent said that this action was planned when they made their response on 29 December 2020.
  3. Action

    Use interim shared-care communication systems, including Mental Health Liaison Team information-sharing and a mental health risk triage assessment form.

    Stated by NHS EnglandStated completedThe respondent said that this action was complete when they made their response on 29 December 2020.

Respondent positions A position is what a recipient says about a concern when it does not describe a specific action.2

  1. Position

    Coordination and management of discharge care plans fall outside NHS Digital’s area of responsibility.

    Stated by NHS EnglandOutside remitThe respondent said that this matter was outside its role or authority.

Source evidence

How this individual concern was interpreted

PFD Monitor created a concise, searchable interpretation from the report wording shown below. Response links show a clear evidence connection; they do not assign responsibility.

PFD Monitor interpretation

Lack of shared patient care records across health care departments

Wider context from the report

“Different health care departments have different patient care records and the departments did not communicate with one another. Evidence was heard that healthcare professionals would have to rely on professional curiosity to ascertain crucial information regarding their patients. The examples used within the Inquest of David Ball were that the Hospital, Social Care and Derbyshire Healthcare all had different patient care records. ”

Is this part of a recurring concern?

Yes — Failure to reliably transfer medical records between healthcare organisations; Unreliable consolidation and access to patients’ cross-service clinical risk information.

Open source report

Source evidence

How this individual concern was interpreted

PFD Monitor created a concise, searchable interpretation from the report wording shown below. Response links show a clear evidence connection; they do not assign responsibility.

PFD Monitor interpretation

Failure of health care departments to communicate crucial patient information

Wider context from the report

“Different health care departments have different patient care records and the departments did not communicate with one another. Evidence was heard that healthcare professionals would have to rely on professional curiosity to ascertain crucial information regarding their patients. The examples used within the Inquest of David Ball were that the Hospital, Social Care and Derbyshire Healthcare all had different patient care records. ”

Is this part of a recurring concern?

Yes — Unreliable inter-agency information sharing for coordinated care.

Open source report

Source evidence

How this respondent action was interpreted

PFD Monitor created a concise, searchable interpretation from the published response wording shown below.

PFD Monitor interpretation

Task the Learning from Deaths Forum with considering system improvements alongside the move to a shared care record.

Verbatim wording from the response

“The Forum will be tasked with considering system improvements complimentary to the move to a Shared Care Record and any recommendations will be escalated nationally through NHS E/I’s Executive Quality Group and associated sub-group which considers learning and improvement from these matters.”

Source location

2020-0251-Response-from-NHS-England-and-NHS-Improvement-Redacted.pdf
Page 2 · response
Published 29 December 2020

Open published response

Source evidence

How this respondent action was interpreted

PFD Monitor created a concise, searchable interpretation from the published response wording shown below.

PFD Monitor interpretation

Develop a shared care record for Derby and Derbyshire to address information-sharing problems across multiple healthcare providers.

Verbatim wording from the response

“- Shared Care Record: A clear plan is in place to bring together a shared care record for Derby and Derbyshire plans to address the problems where there are multiple healthcare providers involved in a person’s care. This work is unlikely to be completed until 2024. In the meantime, there are systems in place to facilitate shared care conversations which include a Mental Health Liaison Team who will share relevant details on request and where appropriate in line with data protection regulations and a Mental Health Risk Triage Assessment Form, in use at Chesterfield Royal Hospital (CRH). This triage assessment form is designed to prompt the professional completing it to contact the Mental Health Liaison Team where a risk is identified.”

Source location

2020-0251-Response-from-NHS-England-and-NHS-Improvement-Redacted.pdf
Page 2 · response
Published 29 December 2020

Open published response

Source evidence

How this respondent action was interpreted

PFD Monitor created a concise, searchable interpretation from the published response wording shown below.

PFD Monitor interpretation

Use interim shared-care communication systems, including Mental Health Liaison Team information-sharing and a mental health risk triage assessment form.

Verbatim wording from the response

“- Shared Care Record: A clear plan is in place to bring together a shared care record for Derby and Derbyshire plans to address the problems where there are multiple healthcare providers involved in a person’s care. This work is unlikely to be completed until 2024. In the meantime, there are systems in place to facilitate shared care conversations which include a Mental Health Liaison Team who will share relevant details on request and where appropriate in line with data protection regulations and a Mental Health Risk Triage Assessment Form, in use at Chesterfield Royal Hospital (CRH). This triage assessment form is designed to prompt the professional completing it to contact the Mental Health Liaison Team where a risk is identified.”

Source location

2020-0251-Response-from-NHS-England-and-NHS-Improvement-Redacted.pdf
Page 2 · response
Published 29 December 2020

Open published response

Source evidence

How this respondent position was interpreted

PFD Monitor created a concise, searchable interpretation from the published response wording shown below.

PFD Monitor interpretation

Coordination and management of discharge care plans fall outside NHS Digital’s area of responsibility.

Verbatim wording from the response

“We understand from the request that the discharge care plan was not followed, and this was not recognised. This is an issue of health and social care coordination and management.”

Source location

2020-0251-Response-from-NHS-Digital-Redacted.pdf
Page 2 · response
Published 29 December 2020

Open published response

Source evidence

How this respondent position was interpreted

PFD Monitor created a concise, searchable interpretation from the published response wording shown below.

PFD Monitor interpretation

A system is unlikely to replace professional curiosity and clinical judgement, which are supported by existing medical and nursing training.

Verbatim wording from the response

“- Learning from Deaths: in the Midlands a Learning from Deaths Forum has been established which brings together Acute, Community and Mental Health Trusts as well as the Regional Medical Examiner. A suitably anonymised case study of Mr Ball’s experience has been taken to this forum for consideration, shared awareness and learning. It is accepted that “professional curiosity” or clinical judgement plays a major part in determining health risks and it is unlikely that a system can replace such decision-making which is supported by the significant training medical and nursing staff undertake to carry out their roles.”

Source location

2020-0251-Response-from-NHS-England-and-NHS-Improvement-Redacted.pdf
Page 2 · response
Published 29 December 2020

Open published response

Other statements in published responses

These actions and other statements could not be clearly connected to one concern in this report.

Recipient-stated actions An action is something a recipient says it has done, is doing, or plans to do in response to a concern raised.2

  1. 1

    Establish a Midlands Learning from Deaths Forum bringing together acute, community and mental health trusts and the Regional Medical Examiner.

    Stated by NHS EnglandStated completedThe respondent said that this action was complete when they made their response on 29 December 2020.
  2. 2

    Present an anonymised case study of Mr Ball’s experience to the Learning from Deaths Forum for shared awareness and learning.

    Stated by NHS EnglandStated completedThe respondent said that this action was complete when they made their response on 29 December 2020.

Recipient positions A position is what a recipient says about a concern when they do not describe a specific action.1

  1. 1

    Health and social care organisations are responsible for coordinating and managing discharge care plans.

    Stated by NHS EnglandRedirects responsibilityThe respondent said that another organisation was responsible for deciding or taking action.

Source evidence

How this respondent action was interpreted

PFD Monitor created a concise, searchable interpretation from the published response wording shown below.

PFD Monitor interpretation

Establish a Midlands Learning from Deaths Forum bringing together acute, community and mental health trusts and the Regional Medical Examiner.

Verbatim wording from the response

“- Learning from Deaths: in the Midlands a Learning from Deaths Forum has been established which brings together Acute, Community and Mental Health Trusts as well as the Regional Medical Examiner. A suitably anonymised case study of Mr Ball’s experience has been taken to this forum for consideration, shared awareness and learning. It is accepted that “professional curiosity” or clinical judgement plays a major part in determining health risks and it is unlikely that a system can replace such decision-making which is supported by the significant training medical and nursing staff undertake to carry out their roles.”

Source location

2020-0251-Response-from-NHS-England-and-NHS-Improvement-Redacted.pdf
Page 2 · response
Published 29 December 2020

Open published response

Source evidence

How this respondent action was interpreted

PFD Monitor created a concise, searchable interpretation from the published response wording shown below.

PFD Monitor interpretation

Present an anonymised case study of Mr Ball’s experience to the Learning from Deaths Forum for shared awareness and learning.

Verbatim wording from the response

“- Learning from Deaths: in the Midlands a Learning from Deaths Forum has been established which brings together Acute, Community and Mental Health Trusts as well as the Regional Medical Examiner. A suitably anonymised case study of Mr Ball’s experience has been taken to this forum for consideration, shared awareness and learning. It is accepted that “professional curiosity” or clinical judgement plays a major part in determining health risks and it is unlikely that a system can replace such decision-making which is supported by the significant training medical and nursing staff undertake to carry out their roles.”

Source location

2020-0251-Response-from-NHS-England-and-NHS-Improvement-Redacted.pdf
Page 2 · response
Published 29 December 2020

Open published response

Source evidence

How this respondent position was interpreted

PFD Monitor created a concise, searchable interpretation from the published response wording shown below.

PFD Monitor interpretation

Health and social care organisations are responsible for coordinating and managing discharge care plans.

Verbatim wording from the response

“We understand from the request that the discharge care plan was not followed, and this was not recognised. This is an issue of health and social care coordination and management.”

Source location

2020-0251-Response-from-NHS-Digital-Redacted.pdf
Page 2 · response
Published 29 December 2020

Open published response
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Information checked against the published report and official responses · Data reviewed 7 Sep 2026 · About data quality and limitations

Official responses located
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Data last updated 7 September 2026