PFD report

John Cook · Prevention of Future Deaths report

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Issued 9 Jun 2014•Oxfordshire

Report record

Published report and response evidence

This page connects the concerns raised in this report with statements found in recipients’ published responses. A link shows a clear evidence connection; it does not assign responsibility.

View original report
Concerns
4

Raised in this report

Recipients
1

Named on the report

Responses found
1

Of 1 recipient

Stated actions
2

Described in responses

Recipients and published responses

Source document

Full report text

This is the full text from the original published report.

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Concerns and recipient responses

Select any concern, action or position to view the source wording.

Report evidence summary

Concerns raised4

  1. Lack of identifying hospital or institution details and contact telephone number on DNA CPR forms
  2. Failure to retrieve and clearly mark expired or non-renewed DNA CPR forms
    Part of recurring concern: Unreliable DNACPR decision-making, recording and communication
  3. Failure to specify an expiry date on DNA CPR forms
Responses linked to these concerns

Each statement is shown once, even when linked to more than one concern.

Respondent positions A position is what a recipient says about a concern when it does not describe a specific action.2

  1. Position

    The CCG is responsible for holding the hospital Trust to account for learning from the inquest and compliance with DNACPR policy.

    Stated by NHS England (Thames Valley Area TeamRedirects responsibilityThe respondent said that another organisation was responsible for deciding or taking action.

Source evidence

How this individual concern was interpreted

PFD Monitor created a concise, searchable interpretation from the report wording shown below. Response links show a clear evidence connection; they do not assign responsibility.

PFD Monitor interpretation

Lack of identifying hospital or institution details and contact telephone number on DNA CPR forms

Wider context from the report

“(1) My concerns relate to the DNA CPR form coloured lilac. It is inevitable that queries will occasionally arise as to the validity of the form and related matters and by their very nature these are likely to be urgent. Although this particular Case Consultant who issued the form was reasonably clear there was no indication to which hospital or institution he worked for. It would be convenient if the name of the hospital were incorporated in the form, with a telephone number. ”

Is this part of a recurring concern?

No recurring-concern membership is currently published.

Open source report

Source evidence

How this individual concern was interpreted

PFD Monitor created a concise, searchable interpretation from the report wording shown below. Response links show a clear evidence connection; they do not assign responsibility.

PFD Monitor interpretation

Failure to retrieve and clearly mark expired or non-renewed DNA CPR forms

Wider context from the report

“(2) Under Section 3 headed Review there is “Decision valid to date of discharge from hospital”. I understand that this is an unusual form of wording. Normally an expiry date would be specified which seems to me to be good practice, however, once an expiry date has been reached and if there is no renewal, it seems to me that to avoid confusion, it would be better if the form were retrieved and clearly marked ‘Cancelled’, ‘Expired’ or some similar wording. In this particular case, given the wording used on the form, I think it should never have left the hospital. In this particular case, there was failure to read and/or understand the wording used and those attending reduced that the fall-back position was not to attempt resuscitation when the opposite was the correct interpretation. The difficulties were compounded by the quality of English spoken by some concerned but this is not uncommon and should be allowed for. Having said this, I am satisfied that these failures of communication did not affect the outcome and that any attempt at resuscitation would have been quite futile. It did however mean that an Inquest which should have been unnecessary had to be conducted, there was an unnecessary Police investigation and, of course, consequent distress to the family. ”

Is this part of a recurring concern?

Yes — Unreliable DNACPR decision-making, recording and communication.

Open source report

Source evidence

How this individual concern was interpreted

PFD Monitor created a concise, searchable interpretation from the report wording shown below. Response links show a clear evidence connection; they do not assign responsibility.

PFD Monitor interpretation

Failure to specify an expiry date on DNA CPR forms

Wider context from the report

“(2) Under Section 3 headed Review there is “Decision valid to date of discharge from hospital”. I understand that this is an unusual form of wording. Normally an expiry date would be specified which seems to me to be good practice, however, once an expiry date has been reached and if there is no renewal, it seems to me that to avoid confusion, it would be better if the form were retrieved and clearly marked ‘Cancelled’, ‘Expired’ or some similar wording. In this particular case, given the wording used on the form, I think it should never have left the hospital. In this particular case, there was failure to read and/or understand the wording used and those attending reduced that the fall-back position was not to attempt resuscitation when the opposite was the correct interpretation. The difficulties were compounded by the quality of English spoken by some concerned but this is not uncommon and should be allowed for. Having said this, I am satisfied that these failures of communication did not affect the outcome and that any attempt at resuscitation would have been quite futile. It did however mean that an Inquest which should have been unnecessary had to be conducted, there was an unnecessary Police investigation and, of course, consequent distress to the family. ”

Is this part of a recurring concern?

No recurring-concern membership is currently published.

Open source report

Source evidence

How this individual concern was interpreted

PFD Monitor created a concise, searchable interpretation from the report wording shown below. Response links show a clear evidence connection; they do not assign responsibility.

PFD Monitor interpretation

Failure to ensure that DNA CPR form wording is read and understood correctly

Wider context from the report

“(2) Under Section 3 headed Review there is “Decision valid to date of discharge from hospital”. I understand that this is an unusual form of wording. Normally an expiry date would be specified which seems to me to be good practice, however, once an expiry date has been reached and if there is no renewal, it seems to me that to avoid confusion, it would be better if the form were retrieved and clearly marked ‘Cancelled’, ‘Expired’ or some similar wording. In this particular case, given the wording used on the form, I think it should never have left the hospital. In this particular case, there was failure to read and/or understand the wording used and those attending reduced that the fall-back position was not to attempt resuscitation when the opposite was the correct interpretation. The difficulties were compounded by the quality of English spoken by some concerned but this is not uncommon and should be allowed for. Having said this, I am satisfied that these failures of communication did not affect the outcome and that any attempt at resuscitation would have been quite futile. It did however mean that an Inquest which should have been unnecessary had to be conducted, there was an unnecessary Police investigation and, of course, consequent distress to the family. ”

Is this part of a recurring concern?

Yes — Unreliable DNACPR decision-making, recording and communication.

Open source report

Source evidence

How this respondent position was interpreted

PFD Monitor created a concise, searchable interpretation from the published response wording shown below.

PFD Monitor interpretation

The CCG is responsible for holding the hospital Trust to account for learning from the inquest and compliance with DNACPR policy.

Verbatim wording from the response

“Clearly it is of upmost importance that the DNACPR policy is followed correctly and the Oxfordshire Clinical Commissioning Group (CCG) have been working with Oxford University Hospital NHS Trust (OUH) to ensure that this happens. OUH carry out regular training sessions and complete regular audits in relation to the completion of the whole DNACPR process which includes effective completion of the policy. We have requested that the CCG share the results of the audits with us. We are assured that the CCG will hold the Trust to account in relation to the learning from this inquest.”

Source location

2014-0578-Response-by-NHS-england_Redacted
Page 2 · response
Published 9 June 2014

Open published response

Source evidence

How this respondent position was interpreted

PFD Monitor created a concise, searchable interpretation from the published response wording shown below.

PFD Monitor interpretation

Adding a hospital telephone number to the DNACPR form is unnecessary because the form should provide a definitive position, not prompt further clarification.

Verbatim wording from the response

“1. One of your concerns was the DNA CPR form and ensuring that it the name and the telephone number of the hospital is on the form. The form does have the institution name on it, however, it does not have the telephone number. It is our view that this is not necessary as the form is there to provide a clear definitive position, not to be something that prompts the need for further clarification through further phone calls. In addition to this telephone numbers change and the availability of particular clinicians may change. Therefore we will not be recommending there will be any changes made to the form.”

Source location

2014-0578-Response-by-NHS-england_Redacted
Page 1 · response
Published 9 June 2014

Open published response

Other statements in published responses

These actions and other statements could not be clearly connected to one concern in this report.

Recipient-stated actions An action is something a recipient says it has done, is doing, or plans to do in response to a concern raised.2

  1. 1

    Request audit results from the CCG to monitor completion of the DNACPR process.

    Stated by NHS England (Thames Valley Area TeamStated completedThe respondent said that this action was complete when they made their response on 9 June 2014.
  2. 2

    Write to all provider Trusts and CCGs to ensure they adopt the NHS South of England DNACPR policy.

    Stated by NHS England (Thames Valley Area TeamStated plannedThe respondent said that this action was planned when they made their response on 9 June 2014.

Source evidence

How this respondent action was interpreted

PFD Monitor created a concise, searchable interpretation from the published response wording shown below.

PFD Monitor interpretation

Request audit results from the CCG to monitor completion of the DNACPR process.

Verbatim wording from the response

“Clearly it is of upmost importance that the DNACPR policy is followed correctly and the Oxfordshire Clinical Commissioning Group (CCG) have been working with Oxford University Hospital NHS Trust (OUH) to ensure that this happens. OUH carry out regular training sessions and complete regular audits in relation to the completion of the whole DNACPR process which includes effective completion of the policy. We have requested that the CCG share the results of the audits with us. We are assured that the CCG will hold the Trust to account in relation to the learning from this inquest.”

Source location

2014-0578-Response-by-NHS-england_Redacted
Page 2 · response
Published 9 June 2014

Open published response

Source evidence

How this respondent action was interpreted

PFD Monitor created a concise, searchable interpretation from the published response wording shown below.

PFD Monitor interpretation

Write to all provider Trusts and CCGs to ensure they adopt the NHS South of England DNACPR policy.

Verbatim wording from the response

“NHS South of England as an organisation does no longer exist and therefore we will be writing to all our provider Trusts and CCGs to ensure they have adopted the DNACPR policy from NHS South of England for their own organisation.”

Source location

2014-0578-Response-by-NHS-england_Redacted
Page 2 · response
Published 9 June 2014

Open published response
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Information checked against the published report and official responses · Data reviewed 7 Sep 2026 · About data quality and limitations

Official responses located
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Data last updated 7 September 2026