PFD report

David John KIRSCH · Prevention of Future Deaths report

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Issued 30 Oct 2019•Worcestershire

Report record

Published report and response evidence

This page connects the concerns raised in this report with statements found in recipients’ published responses. A link shows a clear evidence connection; it does not assign responsibility.

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Concerns
7

Raised in this report

Recipients
1

Named on the report

Responses found
1

Of 1 recipient

Stated actions
13

Described in responses

Recipients and published responses

Source document

Full report text

This is the full text from the original published report.

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Concerns and recipient responses

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Report evidence summary

Concerns raised7

  1. Failure to allocate a Case Manager to oversee ACCT documents
    Part of recurring concern: Ineffective prison suicide and self-harm prevention systemsPart of recurring concern: Unreliable ACCT suicide and self-harm prevention processes
  2. Inadequate completion of Caremaps in ACCT documents
    Part of recurring concern: Unreliable ACCT suicide and self-harm prevention processes
  3. Failure to ensure accountable sign-off of ACCT Caremaps
    Part of recurring concern: Unreliable ACCT suicide and self-harm prevention processes
Responses linked to these concerns

Each statement is shown once, even when linked to more than one concern.

Actions described in response An action is something a recipient says it has done, is doing, or plans to do in response to a concern raised.9

  1. Action

    Convene weekly multidisciplinary safety meetings to discuss complex cases and cases approaching six weeks for escalation or enhanced care planning.

    Stated by HM Prison and Probation ServiceStated completedThe respondent said that this action was complete when they made their response on 9 December 2019.
  2. Action

    Review the ACCT process and devise a new version of the ACCT form and associated guidance.

    Stated by HM Prison and Probation ServiceStated completedThe respondent said that this action was complete when they made their response on 9 December 2019.
  3. Action

    Roll out the new ACCT version across the prison estate.

    Stated by HM Prison and Probation ServiceStated plannedThe respondent said that this action was planned when they made their response on 9 December 2019.

Source evidence

How this individual concern was interpreted

PFD Monitor created a concise, searchable interpretation from the report wording shown below. Response links show a clear evidence connection; they do not assign responsibility.

PFD Monitor interpretation

Failure to allocate a Case Manager to oversee ACCT documents

Wider context from the report

“(1) No Case Manager had been allocated to oversee Mr. Kirsch's ACCT document. This lack of oversight resulted in a number of deficiencies in the ACCT process, including: (a) 11 different people chairing the 13 ACCT reviews which took place in the 6 weeks between Mr. Kirsch's return from hospital on 5.2.18 and his death on 19.3.18; (b) Inadequate completion of the Caremap within the ACCT document, which ought to have highlighted the issues behind Mr. Kirsch's concerning behaviour and suicide attempts in January 2018, and identified actions to be taken to try to address those issues. In this case, evidence was heard that: (i) When he had first started his sentence in 2008, Mr. Kirsch had told people that he would not live to complete it; (ii) In August 2017 he had had two notable episodes of bizarre behaviour which, it was thought, may have been down to having taken the psychoactive substance Spice on those occasions; (iii) Evidence from staff who had witnessed the suicide attempts in January 2018 indicated that they thought he may have taken Spice on those occasions; (iv) Throughout 2017 and early 2018 he had been rather obsessed with a complaint he had made about an entry on his NOMIS record, and that in the days leading up to his death he had reported that this had been keeping him up at night; (v) He was concerned that his daughter, who had become an adult relatively recently, had not tried to make contact with him; (vi) He was worried about visits from his family, and how he was going to tell them what he had done in January 2018; (vii) He had been involved in a fight on 13.3.18 with another prisoner (something out of character for him), which had resulted in his transfer to another wing, away from a fellow prisoner who was an important part of his support network; (viii) He had recently sought out a member of the healthcare team in tears, because he was worried that he had not been able to get across his version of events in the adjudication hearing held after the fight incident; (ix) On the afternoon of his death, two fellow prisoners had expressed concerns to a Supervising Officer that Mr. Kirsch was "looking particularly down" and was not himself. This conversation was passed on to the Supervising Officer on Mr. Kirsch's wing who spoke to him. In that conversation, Mr. Kirsch made a concerning comment about having bitten someone, and denied (untruthfully) that he had had any involvement with the mental health team at the prison. These concerns and conversations were not recorded anywhere in the main body of the ACCT document. Save for the fact of the fight on 13.3.18 and of his resulting transfer to another wing, none of these matters was noted in the Caremap on Mr. Kirsch's ACCT document, and so no actions were identified to try to address them. (c) The ACCT document was opened on 20.1.18. Between then and 5.2.18 Mr. Kirsch had been receiving treatment for his injuries in hospital, and had been on constant bedwatch there. When he returned to the prison on 5.2.18, no entries were made to the Caremap at all for the first four weeks thereafter. ”

Is this part of a recurring concern?

Yes — Ineffective prison suicide and self-harm prevention systems; Unreliable ACCT suicide and self-harm prevention processes.

Open source report

Source evidence

How this individual concern was interpreted

PFD Monitor created a concise, searchable interpretation from the report wording shown below. Response links show a clear evidence connection; they do not assign responsibility.

PFD Monitor interpretation

Inadequate completion of Caremaps in ACCT documents

Wider context from the report

“(1) No Case Manager had been allocated to oversee Mr. Kirsch's ACCT document. This lack of oversight resulted in a number of deficiencies in the ACCT process, including: (a) 11 different people chairing the 13 ACCT reviews which took place in the 6 weeks between Mr. Kirsch's return from hospital on 5.2.18 and his death on 19.3.18; (b) Inadequate completion of the Caremap within the ACCT document, which ought to have highlighted the issues behind Mr. Kirsch's concerning behaviour and suicide attempts in January 2018, and identified actions to be taken to try to address those issues. In this case, evidence was heard that: (i) When he had first started his sentence in 2008, Mr. Kirsch had told people that he would not live to complete it; (ii) In August 2017 he had had two notable episodes of bizarre behaviour which, it was thought, may have been down to having taken the psychoactive substance Spice on those occasions; (iii) Evidence from staff who had witnessed the suicide attempts in January 2018 indicated that they thought he may have taken Spice on those occasions; (iv) Throughout 2017 and early 2018 he had been rather obsessed with a complaint he had made about an entry on his NOMIS record, and that in the days leading up to his death he had reported that this had been keeping him up at night; (v) He was concerned that his daughter, who had become an adult relatively recently, had not tried to make contact with him; (vi) He was worried about visits from his family, and how he was going to tell them what he had done in January 2018; (vii) He had been involved in a fight on 13.3.18 with another prisoner (something out of character for him), which had resulted in his transfer to another wing, away from a fellow prisoner who was an important part of his support network; (viii) He had recently sought out a member of the healthcare team in tears, because he was worried that he had not been able to get across his version of events in the adjudication hearing held after the fight incident; (ix) On the afternoon of his death, two fellow prisoners had expressed concerns to a Supervising Officer that Mr. Kirsch was "looking particularly down" and was not himself. This conversation was passed on to the Supervising Officer on Mr. Kirsch's wing who spoke to him. In that conversation, Mr. Kirsch made a concerning comment about having bitten someone, and denied (untruthfully) that he had had any involvement with the mental health team at the prison. These concerns and conversations were not recorded anywhere in the main body of the ACCT document. Save for the fact of the fight on 13.3.18 and of his resulting transfer to another wing, none of these matters was noted in the Caremap on Mr. Kirsch's ACCT document, and so no actions were identified to try to address them. (c) The ACCT document was opened on 20.1.18. Between then and 5.2.18 Mr. Kirsch had been receiving treatment for his injuries in hospital, and had been on constant bedwatch there. When he returned to the prison on 5.2.18, no entries were made to the Caremap at all for the first four weeks thereafter. ”

Is this part of a recurring concern?

Yes — Unreliable ACCT suicide and self-harm prevention processes.

Open source report

Source evidence

How this individual concern was interpreted

PFD Monitor created a concise, searchable interpretation from the report wording shown below. Response links show a clear evidence connection; they do not assign responsibility.

PFD Monitor interpretation

Failure to ensure accountable sign-off of ACCT Caremaps

Wider context from the report

“(2) The person whose name had been entered as Case Manager on the ACCT document ████████ confirmed in evidence that he was not aware of this, and had never had any involvement with this ACCT document because he had not been told about it. More worryingly, another unknown person appears to have signed off the first page of the Caremap using ████████ initials. ”

Is this part of a recurring concern?

Yes — Unreliable ACCT suicide and self-harm prevention processes.

Open source report

Source evidence

How this individual concern was interpreted

PFD Monitor created a concise, searchable interpretation from the report wording shown below. Response links show a clear evidence connection; they do not assign responsibility.

PFD Monitor interpretation

Failure to notify the designated Case Manager about ACCT documents

Wider context from the report

“(2) The person whose name had been entered as Case Manager on the ACCT document ████████ confirmed in evidence that he was not aware of this, and had never had any involvement with this ACCT document because he had not been told about it. More worryingly, another unknown person appears to have signed off the first page of the Caremap using ████████ initials. ”

Is this part of a recurring concern?

Yes — Ineffective prison suicide and self-harm prevention systems; Unreliable ACCT suicide and self-harm prevention processes.

Open source report

Source evidence

How this individual concern was interpreted

PFD Monitor created a concise, searchable interpretation from the report wording shown below. Response links show a clear evidence connection; they do not assign responsibility.

PFD Monitor interpretation

Failure to escalate open ACCT documents in accordance with policy

Wider context from the report

“(3) Despite the ACCT document having been open for more than 6 weeks, it was not escalated to a more senior member of staff, as per prison policy. ”

Is this part of a recurring concern?

Yes — Failure to take timely escalation action when safety thresholds are breached; Unreliable ACCT suicide and self-harm prevention processes.

Open source report

Source evidence

How this individual concern was interpreted

PFD Monitor created a concise, searchable interpretation from the report wording shown below. Response links show a clear evidence connection; they do not assign responsibility.

PFD Monitor interpretation

Lack of prison officer knowledge of ACCT reasons and monitoring issues

Wider context from the report

“(4) Some prison officers appeared to have had a worrying lack of knowledge of the reasons for the ACCT document being opened, and of the issues set out therein which needed to be monitored. By way of example: (a) the Supervising Officer on Mr. Kirsch's wing who had the conversation with him described at 1(b)(ix) above, was not aware that DK had attempted suicide twice in January 2018, and had not realised that Mr. Kirsch was being untruthful about his involvement with the mental health team; (b) another Supervising Officer who had conducted an earlier ACCT review on 8.2.18 also conceded in evidence that at the time he conducted the review he had "probably not" had any idea about the two suicide attempts the previous month. ”

Is this part of a recurring concern?

Yes — Ineffective prison suicide and self-harm prevention systems; Unreliable ACCT suicide and self-harm prevention processes.

Open source report

Source evidence

How this individual concern was interpreted

PFD Monitor created a concise, searchable interpretation from the report wording shown below. Response links show a clear evidence connection; they do not assign responsibility.

PFD Monitor interpretation

Failure to conduct direct assessment of suicide and self-harm risk during ACCT reviews

Wider context from the report

“(5) The Supervising Officer who conducted the last ACCT review on 16.3.18 conceded in evidence that, in the course of that review, he may not have asked Mr. Kirsch about his state of mind or whether he was having any thoughts of suicide or self-harm. When asked how he had proposed to assess Mr. Kirsch's level of risk and to complete the Caremap, he stated that he would have done so on the way Mr. Kirsch presented at that review, and by the fact that he was calm, collected and polite throughout their conversation. ”

Is this part of a recurring concern?

Yes — Ineffective prison suicide and self-harm prevention systems; Unreliable ACCT suicide and self-harm prevention processes; Unreliable assessment of suicide and self-harm risk.

Open source report

Source evidence

How this respondent action was interpreted

PFD Monitor created a concise, searchable interpretation from the published response wording shown below.

PFD Monitor interpretation

Convene weekly multidisciplinary safety meetings to discuss complex cases and cases approaching six weeks for escalation or enhanced care planning.

Verbatim wording from the response

“At Long Lartin, a weekly multi-disciplinary safety intervention meeting is convened where cases that are complex and/or require a higher level of input are now discussed. This provides an opportunity to discuss cases approaching the six-week point in order to identify a more senior member of staff to take over as case manager and/or to devise an enhanced care plan as appropriate.”

Source location

2019-0362-Response-from-NOMS_Redacted
Page 2 · response
Published 9 December 2019

Open published response

Source evidence

How this respondent action was interpreted

PFD Monitor created a concise, searchable interpretation from the published response wording shown below.

PFD Monitor interpretation

Review the ACCT process and devise a new version of the ACCT form and associated guidance.

Verbatim wording from the response

“A number of the matters that you have raised are related to deficiencies in the implementation of the ACCT process that are not confined to this case or to Long Lartin. We are working hard to address these through the training described in the responses to the specific points. More generally, we have reviewed the ACCT process and devised a new version of the form and associated guidance. We believe the new version will make the system easier to operate and thereby improve the quality of care offered to prisoners. It was”

Source location

2019-0362-Response-from-NOMS_Redacted
Page 2 · response
Published 9 December 2019

Open published response

Source evidence

How this respondent action was interpreted

PFD Monitor created a concise, searchable interpretation from the published response wording shown below.

PFD Monitor interpretation

Roll out the new ACCT version across the prison estate.

Verbatim wording from the response

“piloted in ten establishments in 2019 and the initial feedback has been positive. We are currently considering the formal evaluation report and expect to make some further changes before rolling out the new version of ACCT across the prison estate later in 2020. I am confident that this will bring further improvements to the work that staff do to keep prisoners safe.”

Source location

2019-0362-Response-from-NOMS_Redacted
Page 3 · response
Published 9 December 2019

Open published response

Source evidence

How this respondent action was interpreted

PFD Monitor created a concise, searchable interpretation from the published response wording shown below.

PFD Monitor interpretation

Introduce revised national ACCT case-manager training covering case management, Caremaps and information sharing.

Verbatim wording from the response

“Consistency of case management, effective completion of Caremaps and the importance of information sharing are all covered in the revised training for ACCT case managers that has been introduced nationally. Guidance on these points has been sent to all existing case managers at Long Lartin and, between November 2019 and June 2020, all Band 4 and Band 5 operational staff will attend initial or refresher training in ACCT case management.”

Source location

2019-0362-Response-from-NOMS_Redacted
Page 1 · response
Published 9 December 2019

Open published response

Source evidence

How this respondent action was interpreted

PFD Monitor created a concise, searchable interpretation from the published response wording shown below.

PFD Monitor interpretation

Pilot the new ACCT form and associated guidance in ten establishments.

Verbatim wording from the response

“A number of the matters that you have raised are related to deficiencies in the implementation of the ACCT process that are not confined to this case or to Long Lartin. We are working hard to address these through the training described in the responses to the specific points. More generally, we have reviewed the ACCT process and devised a new version of the form and associated guidance. We believe the new version will make the system easier to operate and thereby improve the quality of care offered to prisoners. It was”

Source location

2019-0362-Response-from-NOMS_Redacted
Page 2 · response
Published 9 December 2019

Open published response

Source evidence

How this respondent action was interpreted

PFD Monitor created a concise, searchable interpretation from the published response wording shown below.

PFD Monitor interpretation

Provide prison-wide access to an online log identifying all open ACCT documents and their assigned case managers through daily briefings.

Verbatim wording from the response

“An online log of all open ACCT documents, complete with details of the assigned case manager, is now accessible to all staff at the prison. This forms part of the daily briefing document shared with all staff. This prompts case managers to take ownership of their cases, as well as avoiding any confusion about who has been assigned each case.”

Source location

2019-0362-Response-from-NOMS_Redacted
Page 2 · response
Published 9 December 2019

Open published response

Source evidence

How this respondent action was interpreted

PFD Monitor created a concise, searchable interpretation from the published response wording shown below.

PFD Monitor interpretation

Deliver Introduction to Suicide and Self Harm Prevention training to HMPPS staff with prisoner contact and offer it to partner and contractor staff.

Verbatim wording from the response

“Introduction to Suicide and Self Harm Prevention (SASH) training is being delivered to all HMPPS staff with prisoner contact, and is also offered to staff of partners and contractors. The course is made up of six modules, including ‘Recognising Risks and Triggers’, ‘Opening ACCT Documents’, and ‘An Introduction to Mental Health Awareness’.”

Source location

2019-0362-Response-from-NOMS_Redacted
Page 2 · response
Published 9 December 2019

Open published response

Source evidence

How this respondent action was interpreted

PFD Monitor created a concise, searchable interpretation from the published response wording shown below.

PFD Monitor interpretation

Disseminate guidance on case management, Caremaps and information sharing to existing Long Lartin ACCT case managers.

Verbatim wording from the response

“Consistency of case management, effective completion of Caremaps and the importance of information sharing are all covered in the revised training for ACCT case managers that has been introduced nationally. Guidance on these points has been sent to all existing case managers at Long Lartin and, between November 2019 and June 2020, all Band 4 and Band 5 operational staff will attend initial or refresher training in ACCT case management.”

Source location

2019-0362-Response-from-NOMS_Redacted
Page 1 · response
Published 9 December 2019

Open published response

Source evidence

How this respondent action was interpreted

PFD Monitor created a concise, searchable interpretation from the published response wording shown below.

PFD Monitor interpretation

Investigate the apparent unauthorised use of case-manager details on an ACCT document and complete the investigation.

Verbatim wording from the response

“A full investigation has been commissioned into the apparent appending of ████████ details on an ACCT document without his knowledge. This is scheduled for completion by the end of January 2020.”

Source location

2019-0362-Response-from-NOMS_Redacted
Page 2 · response
Published 9 December 2019

Open published response

Other statements in published responses

These actions and other statements could not be clearly connected to one concern in this report.

Recipient-stated actions An action is something a recipient says it has done, is doing, or plans to do in response to a concern raised.4

  1. 1

    Train several Long Lartin staff members as SASH trainers to support the local training programme.

    Stated by HM Prison and Probation ServiceStated in progressThe respondent said that this action was in progress when they made their response on 9 December 2019.
  2. 2

    Deliver regular full-day SASH training courses to Long Lartin staff and partner-agency staff.

    Stated by HM Prison and Probation ServiceStated plannedThe respondent said that this action was planned when they made their response on 9 December 2019.
  3. 3

    Deliver initial or refresher ACCT case-management training to all relevant Band 4 and Band 5 operational staff.

    Stated by HM Prison and Probation ServiceStated plannedThe respondent said that this action was planned when they made their response on 9 December 2019.
  4. 4

    Consider the formal evaluation report and make any further changes to the new ACCT version before rollout.

    Stated by HM Prison and Probation ServiceStated in progressThe respondent said that this action was in progress when they made their response on 9 December 2019.

Source evidence

How this respondent action was interpreted

PFD Monitor created a concise, searchable interpretation from the published response wording shown below.

PFD Monitor interpretation

Train several Long Lartin staff members as SASH trainers to support the local training programme.

Verbatim wording from the response

“At Long Lartin, a comprehensive training plan has been put in place that will see regular full-day training courses being delivered to groups of staff. All operational staff will be trained by August 2020, and all non-operational staff and staff from partner agencies by November 2020. To facilitate this, several members of staff from the prison are being trained as SASH trainers in January 2020.”

Source location

2019-0362-Response-from-NOMS_Redacted
Page 2 · response
Published 9 December 2019

Open published response

Source evidence

How this respondent action was interpreted

PFD Monitor created a concise, searchable interpretation from the published response wording shown below.

PFD Monitor interpretation

Deliver regular full-day SASH training courses to Long Lartin staff and partner-agency staff.

Verbatim wording from the response

“At Long Lartin, a comprehensive training plan has been put in place that will see regular full-day training courses being delivered to groups of staff. All operational staff will be trained by August 2020, and all non-operational staff and staff from partner agencies by November 2020. To facilitate this, several members of staff from the prison are being trained as SASH trainers in January 2020.”

Source location

2019-0362-Response-from-NOMS_Redacted
Page 2 · response
Published 9 December 2019

Open published response

Source evidence

How this respondent action was interpreted

PFD Monitor created a concise, searchable interpretation from the published response wording shown below.

PFD Monitor interpretation

Deliver initial or refresher ACCT case-management training to all relevant Band 4 and Band 5 operational staff.

Verbatim wording from the response

“Consistency of case management, effective completion of Caremaps and the importance of information sharing are all covered in the revised training for ACCT case managers that has been introduced nationally. Guidance on these points has been sent to all existing case managers at Long Lartin and, between November 2019 and June 2020, all Band 4 and Band 5 operational staff will attend initial or refresher training in ACCT case management.”

Source location

2019-0362-Response-from-NOMS_Redacted
Page 1 · response
Published 9 December 2019

Open published response

Source evidence

How this respondent action was interpreted

PFD Monitor created a concise, searchable interpretation from the published response wording shown below.

PFD Monitor interpretation

Consider the formal evaluation report and make any further changes to the new ACCT version before rollout.

Verbatim wording from the response

“piloted in ten establishments in 2019 and the initial feedback has been positive. We are currently considering the formal evaluation report and expect to make some further changes before rolling out the new version of ACCT across the prison estate later in 2020. I am confident that this will bring further improvements to the work that staff do to keep prisoners safe.”

Source location

2019-0362-Response-from-NOMS_Redacted
Page 3 · response
Published 9 December 2019

Open published response
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Information checked against the published report and official responses · Data reviewed 7 Sep 2026 · About data quality and limitations

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Data last updated 7 September 2026