PFD report

Jane Helen Robinson · Prevention of Future Deaths report

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Issued 10 Feb 2015•Leicester City and South Leicestershire

Report record

Published report and response evidence

This page connects the concerns raised in this report with statements found in recipients’ published responses. A link shows a clear evidence connection; it does not assign responsibility.

View original report
Concerns
5

Raised in this report

Recipients
1

Named on the report

Responses found
1

Of 1 recipient

Stated actions
7

Described in responses

Source document

Full report text

This is the full text from the original published report.

Open published report

Concerns and recipient responses

Select any concern, action or position to view the source wording.

Report evidence summary

Concerns raised5

  1. Lack of written decision-making rationale for observation frequency
  2. Lack of a reporting system for healthcare professionals who do not practise in accordance with accepted standards
  3. Lack of ongoing senior review on each shift to detect observation shortfalls early
Responses linked to these concerns

Each statement is shown once, even when linked to more than one concern.

Actions described in response An action is something a recipient says it has done, is doing, or plans to do in response to a concern raised.5

  1. Action

    Introduce and embed competency assessments for healthcare assistants performing vital-sign observations.

    Stated by University Hospitals of Leicester NHS TrustStated in progressThe respondent said that this action was in progress when they made their response on 10 February 2015.
  2. Action

    Implement electronic observation recording with mandatory respiratory-rate fields, automated Early Warning Score calculation and escalation alerts.

    Stated by University Hospitals of Leicester NHS TrustStated plannedThe respondent said that this action was planned when they made their response on 10 February 2015.
  3. Action

    Review all patients’ observation charts during clinical handover to verify accurate recording and appropriate escalation.

    Stated by University Hospitals of Leicester NHS TrustStated plannedThe respondent said that this action was planned when they made their response on 10 February 2015.

Respondent positions A position is what a recipient says about a concern when it does not describe a specific action.1

  1. Position

    A reporting system for healthcare professionals with practice concerns already exists through capability and disciplinary policies, with professional referrals where necessary.

    Stated by University Hospitals of Leicester NHS TrustDisputes the concernThe respondent disagreed with part of the concern or the basis for it.

Source evidence

How this individual concern was interpreted

PFD Monitor created a concise, searchable interpretation from the report wording shown below. Response links show a clear evidence connection; they do not assign responsibility.

PFD Monitor interpretation

Lack of written decision-making rationale for observation frequency

Wider context from the report

“(3) Lack of written decision making rational in relation to the frequency of observation ”

Is this part of a recurring concern?

No recurring-concern membership is currently published.

Open source report

Source evidence

How this individual concern was interpreted

PFD Monitor created a concise, searchable interpretation from the report wording shown below. Response links show a clear evidence connection; they do not assign responsibility.

PFD Monitor interpretation

Lack of a reporting system for healthcare professionals who do not practise in accordance with accepted standards

Wider context from the report

“(4) No evidence of any reporting system of healthcare professionals that do not practice in accordance with accepted standards and no evidence of support given to those who do report. ”

Is this part of a recurring concern?

No recurring-concern membership is currently published.

Open source report

Source evidence

How this individual concern was interpreted

PFD Monitor created a concise, searchable interpretation from the report wording shown below. Response links show a clear evidence connection; they do not assign responsibility.

PFD Monitor interpretation

Lack of ongoing senior review on each shift to detect observation shortfalls early

Wider context from the report

“(2) No evidence of on-going senior review on each shift whereby shortfalls in observations would be detected at an early stage ”

Is this part of a recurring concern?

No recurring-concern membership is currently published.

Open source report

Source evidence

How this individual concern was interpreted

PFD Monitor created a concise, searchable interpretation from the report wording shown below. Response links show a clear evidence connection; they do not assign responsibility.

PFD Monitor interpretation

Failure to record basic observations

Wider context from the report

“(1) Basic observations reportedly not being recorded ”

Is this part of a recurring concern?

No recurring-concern membership is currently published.

Open source report

Source evidence

How this individual concern was interpreted

PFD Monitor created a concise, searchable interpretation from the report wording shown below. Response links show a clear evidence connection; they do not assign responsibility.

PFD Monitor interpretation

Lack of support for healthcare professionals who report departures from accepted standards

Wider context from the report

“(4) No evidence of any reporting system of healthcare professionals that do not practice in accordance with accepted standards and no evidence of support given to those who do report. ”

Is this part of a recurring concern?

Yes — Failure to maintain an open and accountable safety culture.

Open source report

Source evidence

How this respondent action was interpreted

PFD Monitor created a concise, searchable interpretation from the published response wording shown below.

PFD Monitor interpretation

Introduce and embed competency assessments for healthcare assistants performing vital-sign observations.

Verbatim wording from the response

“1. More frequent observations including recording of the respiratory rate should have occurred in this case which would have given an accurate Early Warning Score (EWS) and prompted escalation. Currently all Health Care Assistants (HCAs) complete a vital signs workbook as part of their induction programme. Work has begun to introduce and embed a competency assessment for HCAs. This work will be led by the Acute Response Team Lead supported by Education and Practice and CMG Heads of Nursing and will be completed by the end of October 2015. Newly Registered Nurses (including International Nurses) have a session on ‘Managing the Deteriorating Patient’ as part of their preceptorship induction programme. Additionally Sepsis management is part of the Safety Improvement work within the Trust and both nursing and medical staff are undergoing training.”

Source location

2015-0051-Response-by-University-Hospitals-of-Leicester-NHS-Trust
Page 1 · response
Published 10 February 2015

Open published response

Source evidence

How this respondent action was interpreted

PFD Monitor created a concise, searchable interpretation from the published response wording shown below.

PFD Monitor interpretation

Implement electronic observation recording with mandatory respiratory-rate fields, automated Early Warning Score calculation and escalation alerts.

Verbatim wording from the response

“The Trust is moving towards recording all observations electronically and the software purchased will automatically calculate the EWS score and send the appropriate alerts. This software package has been programmed to ensure all observation fields, which includes respiration rate, are mandatory requirements. A pilot will be commencing in June 2015 and is then expected to be rolled out across the Trust throughout the following year. This work will be led by an Assistant Chief Nurse and is expected to be concluded by the end of 2016.”

Source location

2015-0051-Response-by-University-Hospitals-of-Leicester-NHS-Trust
Page 1 · response
Published 10 February 2015

Open published response

Source evidence

How this respondent action was interpreted

PFD Monitor created a concise, searchable interpretation from the published response wording shown below.

PFD Monitor interpretation

Review all patients’ observation charts during clinical handover to verify accurate recording and appropriate escalation.

Verbatim wording from the response

“2. There was no evidence that the nurse in charge was aware that Mrs Robinson’s observations were not being taken appropriately. Work has taken place to improve both the daily Board Round and also the clinical handover process. As part of this work we have strengthened the role of the named nurse. Review of all patients’ observation charts will now take place at the time of clinical”

Source location

2015-0051-Response-by-University-Hospitals-of-Leicester-NHS-Trust
Page 1 · response
Published 10 February 2015

Open published response

Source evidence

How this respondent action was interpreted

PFD Monitor created a concise, searchable interpretation from the published response wording shown below.

PFD Monitor interpretation

Operate reporting and disciplinary procedures for healthcare professionals whose practice standards raise concerns, including professional-body referrals when necessary.

Verbatim wording from the response

“4. I can confirm that there is a reporting system for healthcare professionals when we have concerns about the standard of their practise. Improving Performance and Capability Policy and The Disciplinary policy are in place and used when appropriate with referrals made to professional bodies when necessary.”

Source location

2015-0051-Response-by-University-Hospitals-of-Leicester-NHS-Trust
Page 2 · response
Published 10 February 2015

Open published response

Source evidence

How this respondent action was interpreted

PFD Monitor created a concise, searchable interpretation from the published response wording shown below.

PFD Monitor interpretation

Strengthen the named-nurse role within daily board rounds and clinical handover.

Verbatim wording from the response

“2. There was no evidence that the nurse in charge was aware that Mrs Robinson’s observations were not being taken appropriately. Work has taken place to improve both the daily Board Round and also the clinical handover process. As part of this work we have strengthened the role of the named nurse. Review of all patients’ observation charts will now take place at the time of clinical”

Source location

2015-0051-Response-by-University-Hospitals-of-Leicester-NHS-Trust
Page 1 · response
Published 10 February 2015

Open published response

Source evidence

How this respondent position was interpreted

PFD Monitor created a concise, searchable interpretation from the published response wording shown below.

PFD Monitor interpretation

A reporting system for healthcare professionals with practice concerns already exists through capability and disciplinary policies, with professional referrals where necessary.

Verbatim wording from the response

“4. I can confirm that there is a reporting system for healthcare professionals when we have concerns about the standard of their practise. Improving Performance and Capability Policy and The Disciplinary policy are in place and used when appropriate with referrals made to professional bodies when necessary.”

Source location

2015-0051-Response-by-University-Hospitals-of-Leicester-NHS-Trust
Page 2 · response
Published 10 February 2015

Open published response

Other statements in published responses

These actions and other statements could not be clearly connected to one concern in this report.

Recipient-stated actions An action is something a recipient says it has done, is doing, or plans to do in response to a concern raised.2

  1. 1

    Make completion of required Early Warning Score documentation part of the clinical-handover check by the named responsible qualified nurse.

    Stated by University Hospitals of Leicester NHS TrustStated completedThe respondent said that this action was complete when they made their response on 10 February 2015.
  2. 2

    Provide sepsis-management training to nursing and medical staff through the Trust’s safety-improvement work.

    Stated by University Hospitals of Leicester NHS TrustStated in progressThe respondent said that this action was in progress when they made their response on 10 February 2015.

Source evidence

How this respondent action was interpreted

PFD Monitor created a concise, searchable interpretation from the published response wording shown below.

PFD Monitor interpretation

Make completion of required Early Warning Score documentation part of the clinical-handover check by the named responsible qualified nurse.

Verbatim wording from the response

“3. In this case Staff regrettably failed to complete the required documentation and follow the instructions which are written on the EWS charts. There is clear guidance on the current Early Warning Score (EWS) charts for staff to follow when EWS scores have been calculated and actions taken should be recorded on the back of this chart. Ensuring that this is completed is now part of the check at clinical handover time by the named responsible qualified nurse. As indicated above the Trust has purchased software to record patient observations using mobile technology. The respiration rate is a mandatory field. The software automatically calculates the EWS score and alerts are set to be sent automatically when appropriate. This provides a fully auditable system.”

Source location

2015-0051-Response-by-University-Hospitals-of-Leicester-NHS-Trust
Page 2 · response
Published 10 February 2015

Open published response

Source evidence

How this respondent action was interpreted

PFD Monitor created a concise, searchable interpretation from the published response wording shown below.

PFD Monitor interpretation

Provide sepsis-management training to nursing and medical staff through the Trust’s safety-improvement work.

Verbatim wording from the response

“1. More frequent observations including recording of the respiratory rate should have occurred in this case which would have given an accurate Early Warning Score (EWS) and prompted escalation. Currently all Health Care Assistants (HCAs) complete a vital signs workbook as part of their induction programme. Work has begun to introduce and embed a competency assessment for HCAs. This work will be led by the Acute Response Team Lead supported by Education and Practice and CMG Heads of Nursing and will be completed by the end of October 2015. Newly Registered Nurses (including International Nurses) have a session on ‘Managing the Deteriorating Patient’ as part of their preceptorship induction programme. Additionally Sepsis management is part of the Safety Improvement work within the Trust and both nursing and medical staff are undergoing training.”

Source location

2015-0051-Response-by-University-Hospitals-of-Leicester-NHS-Trust
Page 1 · response
Published 10 February 2015

Open published response
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Information checked against the published report and official responses · Data reviewed 7 Sep 2026 · About data quality and limitations

Official responses located
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Data last updated 7 September 2026